Manuale d’uso / di manutenzione del prodotto Z820 Workstation del fabbricante HP
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HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series User Guide.
Copyright Information © Copyright 2014 Hew lett-Packard Development Company, L.P. Fourth Edition: June 2014 First Edition: March 2012 Part number: 669529-004 Warranty Hewlett-Packard Company shall no.
About this guide This guid e provide s se tup and tro ubleshooting information for the HP Z Workstation se ries. It includ es these topics: Guide to pics Locating HP resources on page 1 Workstation fe.
iv About this guide.
Table of contents 1 Locating HP res ources ............. .............. ........... .. ............... ............. ................. ............ .................... ................ . 1 Produc t informat ion ...... ........... ........... ........
Using a third-party gr aphics c o nfiguration utility ............ ........... ............... ............ .............. 28 Customizing the monitor disp lay (Windows) ...... ........ ....... ............... .......... ........ .......... ...... 28 Convertin g to desk top config uration (Z2 20 CMT and Z420) .
Restoring SLED (preloaded systems only) .......... .......... ... .......... ....... ........... .......... ........ ... 46 Propri etary graph ics driver s ............. .................. ... ........... ............. .............. ............ ....
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1 Locating HP resources This section provides informatio n on the following re sources for your HP workstation: Topics Product information on page 1 ● Technical specificat ions ● HP Cool Tools ●.
Table 1-1 Product information (continu ed) Topic Location HP Cool Tools (Windows® 7 only) Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional s oftware that is not automatically installed during first boot.
Support Table 1-2 Support Topic Location Product support For U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide support, go to ht tp:// welc ome.
Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white papers, and third-p arty documentation For the latest online documentation, go to http://www.hp.com/ support/ workstat ion_manu als . These include this User Guide and the Maintenance and Service Guide .
Product diagnostics Table 1-4 Product diagnostics Topic Location Windows 7 Diagnostics tools: ● HP Vision Diagnostics (Z420, Z620, Z820) ● HP PC Hardwar e Diagnostics (Z220 SFF, Z220 CMT) The HP Vision Diagnostics utility is pre-installed on select Wi ndows 7 w orkstations.
Product updates Table 1-5 Product updates Topic Location Driver and BIOS updates See http://www.hp.com/ go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstatio n BIOS on your workstation, follow these steps during system power up: 1.
2 Workstation features For complete and current i nforma tion on su pported accessorie s a nd components for your workstation, see http://partsurfer.hp.
HP Z220 SFF Workstation components This sect ion descri bes the HP Z220 Small Fo rm Factor (S FF) Work station components. For complete and current i nforma tion on su pported accessorie s a nd c omponents f or the comp uter, see http://partsurfer.hp.
Z220 SFF Workstation rear panel Figure 2-2 Rear panel components Table 2-2 Compo nent descriptio ns 1 RJ–45 network connector 7 DisplayPort (DP) 2 Serial port 8 VGA (monitor) (blu e) 3 PS/2 mouse connector (green) 9 PS/2 keyboard connector (purple) 4 Power cord connector 10 Audio line-out connector (green) 5 USB 2.
HP Z220 CMT Workstation components This secti on descri bes the HP Z2 20 Convert ible Mini Towe r (CMT) Workstation components. For complete and current i nforma tion on su pported accessorie s a nd c omponents f or the comp uter, see http://partsurfer.
HP Z220 CMT Workst ation rear panel Figure 2-4 Rear panel components Table 2-4 Compo nent descriptio ns 1 Power cord connector 9 Power supply Built-In Self Test (BIST) LED 2 PS/2 keyboard connecto r (purple) 10 PS/2 mouse connector (green) 3 DVI-I connector 11 Universal chassis clamp opening 4 Display Port (DP) connector 12 Cable lock slot 5 USB 2.
HP Z420 Workstation components HP Z420 Workstation front panel Figure 2-5 Front panel components Table 2-5 Compo nent descriptio ns 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity li ght 7 Microphone connector 4 USB 2.
HP Z420 Workstation rear panel Figure 2-6 Rear panel components Table 2-6 Compo nent descriptio ns 1 Power supply Built-In Self Test (BIST) LED 9 Audio line-out connector (green) 2 Universal chassis clamp opening 10 Microphone connector (pink) 3 PS/2 mouse connector (green) 11 AMT-enabled RJ-45 networ k connector (orange) 4 USB 2.
HP Z620 Workstation components HP Z620 Workstation front panel Figure 2-7 Front panel components Table 2-7 Compo nent descriptio ns 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity li ght 7 Microphone connector 4 USB 2.
HP Z620 Workstation rear panel Figure 2-8 Rear panel components Table 2-8 Compo nent descriptio ns 1 Power cord connector 8 Audio line-out con nector (green) 2 PS/2 mouse connector (green) 9 Microphone connector (pink) 3 USB 2.0 ports (4, black) 10 USB 3.
HP Z820 Workstation components HP Z820 Workstation front panel Figure 2-9 Front panel components Table 2-9 Compo nent descriptio ns 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity li ght 7 Microphone connector 4 USB 2.
HP Z820 Workstation rear panel Figure 2-10 Rear panel components Table 2-10 Compon ent descriptions 1 Power cord connector 9 USB 3.0 ports (2, blue) 2 PS/2 mouse connector (green) 10 USB 2.
Product specifications Workstation wei ghts and dimensions Characteristic HP Z220 SFF HP Z220 CMT HP Z420 HP Z620 HP Z820 Weight Standard configuration 7.5 k g (16.53 lb.) 11.6 kg (25.57 lb) 13.2 kg (29.10 lb) 17.9 kg (39.46 lb) 26.6 kg (58.64 lb) Minimum configuration 6.
Environmental specifications Table 2-11 HP Workstation en vironmental specificatio ns Characteristic HP Z220 SFF, Z220 CMT, Z420, Z620 , and Z820 Works tations Temperature Operating : 5°C to 35°C (40°F to 95°F) Non-operating : -40° C to 60°C (-40°F to 140°F ) NOTE: Derate by 1°C (1.
3 Setting up the workstation This chapter describes how to se t up your workstation. Topics Ensuring proper ventilation on page 20 Setup procedures on page 22 Adding monitors on page 23 Converting to .
NOTE: The ambient upper limit o f 35°C (9 5°F) only good up to 15 24 m ( 5000 ft) elevatio n. There is a 1°C (33 .8°F) per 304.8 m (1 000 ft) der ating above 15 24 m (500 0 ft). So, at 3,048 m (10,000 ft), the uppe r ambient air tempe rature l imit is 30°C (8 6°F).
Setup procedures WARNING! To reduc e the risk of elect ric s hock or damage to your equipme n t, observe these practices: • Plug the power cord into an AC ou tlet that is easily ac cessib le. • Disconnect power from the com puter by unplu gging the power co rd from the AC outlet (not by unplugging the po wer cord from the computer).
Adding monitors Planning for additional monitors All graphics cards provided with HP Z series Workstations suppo rt two simultaneous d isplay monitors (see Connecting and confi guring monitors on pag e 26 ). Cards that support more than two monitors are available.
NOTE: Mon itors with resoluti ons above 1920 x 1200 pixe ls at 60 Hz req uire a gr aphics card with either Dual Link DVI ( DL-DVI) or Displa yPort outpu t. To get native resolution with DVI, you must use a DL-DVI cable, not s tandard DVI-I or DVI-D c ables.
Finding supported graphics cards To find information about graphi cs cards supported for your wor kstation: 1. Go to http://www.hp.com/go/q uickspecs . 2. In the left navigatio n bar under Qu ickSpecs , click on your country, then select Workstat ions .
● Graphics card with DisplayPort output — If t he graphics card has four Disp layPort out puts, you can connect a monitor to each connector. Use the prop er adapter s if required. ● Graphics card with DVI output — If you have a PCIe graphics card with two DVI outputs, you can connect a monitor to each connector.
2. Connect t he other ends of the gr aph ics cables to the monitors. Figure 3-5 Connecting cables to the monitors 3. Connect one end of the monitor p ower cord to the monitor and the other end to a g rounded power outlet. 4. Configure th e monitor . For details, refer to Microsoft Help or to http://www.
Using a third-party graphics configuration utility Third-party gr aphics cards may include a monitor configuration utility. Upon installa tion, this utility is integrated into Windows. You can select the utility and use it to configure multiple monitors with your workstation.
Converting to desktop configuration (Z220 CMT and Z420) This workstation can b e operated in mini-tower or deskto p confi gura tion. Follow these ste ps to convert to desktop configurati on: NOTE: See a video of this task at http://www.hp.com/ go/sml .
6. On the b ack of th e front bez el, sque eze the HP logo moun ting ta bs (1) and press the logo outward (2). Figure 3-8 Rotating the HP logo Rotate the HP l ogo 90 degrees c ounterclockwise, then release th e logo and press it back into place. 7. Remove the EMI filler panels and optical dis k drive from the ch assis.
Installing optional components Depending on the workstation model, additiona l components (such as memory, hard drives, optical drives, PCIe cards, or second p rocessor) can be installed on yo ur workstation. ● To view component installatio n videos, go to http://www.
4 Setting up, backing up, restoring, and recovering Windows 7 This chapter provide s setup and update information for the Wind ows 7 operating syst em.
Transferring files and settings The Windows operating system off ers data migration tools that h elp you select and transfer files and data from one Window s-bas ed workstation to another. For informat ion about these tools, go to http://www.microsof t.
NOTE: For detailed instruct ions on various backup and restore option s , perfor m a searc h for thes e topics in Help and Supp ort. To a ccess Help a nd Support : select Start and the n select Help and Support . You can back up your informatio n to an optional external hard d rive, a ne twork drive, or discs.
System Recovery CAUTION: This procedure will delete all us er information. To prevent los s of information, be sure to back up all user information so you can restore it after recove ry. Always use th e System R estore proced ure before you use the Syst em Recovery program.
Using HP Recovery Disc operating system discs CAUTION: Using a Windows 7 operating system DVD completely erases h ard d rive c ontents and reformats the hard drive. All f iles that you have created a nd a ny software th at you have installe d on the workstation are permanently remo ved.
5 Setting up and restoring Windows 8 This chapter provide s setup and update information for the Wind ows 8 operating syst em. It includes these topics: Topics Additional information on page 37 Backup.
Downloading Windows 8 updates Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the late st updat es during the initia l insta llation and periodically throughout the life of the computer.
1. From the St art sc reen, typ e backup , click Settings , and then select from the list of displayed options. 2. Follow the on-screen instructions to set up yo ur backu p, create a system image, or create system repair media.
Using F11 recovery tools CAUTION: Using F11 completely erases har d drive contents and refo rmats the hard d rive. All files that you have created and any softwa re that you have install ed on the computer are perman ently removed .
Using HP Windows 8 restore media (purchased separately) To order HP Windows 8 restore media, go to http://www.hp.com/ support , select your country or region, and follow th e on-screen instructions. Yo u can also ord er the media b y calling su pport.
6 Setting up and restoring Linux HP offers a variety of Linux solu tions for HP workstation custo mers: ● HP certifie s and supp orts Red Hat Ent erprise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE® L inux Enterprise Desktop (SLED) on HP worksta tions.
HP Installer Kit for Linux (HPIKL) The HP Installer Kit f or Linu x helps users install certified ve rsions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations.
HPIKL driver disc Recent versions of Red Hat Linux typically require onl y driver updates with minor f ixes to support HP workstations. These releases can usually be supporte d with the HPIKL dr iver disc, which can be used as a post-installati on utility for the st andard Red Hat Linux i nstal l.
Setting up SUSE Linux Enterprise Desktop (SLED) HP offers a 64-bit SLED 11 preloa d on some Z seri es Workstation s and supports 64-bit SLED 11 on other w orkstations. Various ver sions of S LED are cer tified and s upported by SUSE on HP workstations.
Restoring SLED (preloaded systems only) The SLED re store media is requir ed to restore th e Linux operati ng system. To create restore media: 1. Click the SUSE ISO icon on the desk top to go to the /iso folder. This folder contains all i so images used to preload your workstation.
7 Updating the workstation HP is consta ntly worki ng on impr oving yo ur total workstation ex p erience. To ensure that the workstation leverages the lat es t enhancements, HP recommend s th at you install the latest BIOS, driver, and software updates on a regular basis.
Upgrading BIOS To find and download the latest a va ilable BIOS, which includ es the latest enhancements: 1. Go to http://www.hp.com/ go/workstationsupport . 2. Select Download Drivers and Soft ware from the left menu column under Tasks. 3. Follow the instructions to locate the latest BIOS available for the workstation .
8 Diagnostics and Minor Troubleshooting Calling support At times you might enc ounter an issue that requ ires support. Wh en you call su pport: ● Have the computer re adily accessible. ● Write down the com puter serial numbers, product num bers, model names, and model numb ers and have them in fr ont of you.
Locating ID labels To assist in troubleshooting, pr oduct, serial, a nd authenticati on numb ers are available on e ach computer. ● All workstations have a serial nu mber (unique for each workstation) a nd product number. Have these numbers available wh en you contact support.
NOTE: HP Support Assistant is not ava ilable on Linux or Window s 8. Online support Online acce ss and su pport reso urc es includ e web-based troub lesh ooting tools, technica l knowledge databases, driver and patch do wnloads, online communities, a nd product change notifica tion services.
Troubleshooting a problem To help you troubleshoot problem s w ith your system, H P provides the Business Support Center (BSC). The B SC is a p ortal to an extensive selection of online tools. To access BSC and trouble shoot a problem wi th the wo rkstation, comp lete the following: 1.
Helpful hints If you encounter a p roblem with t he workstation, monitor, or so ftware, the followin g general suggestions might help you isol ate and focus on the problem bef ore taking fu rther action. At startup ● Verify that the w orkstation and monitor are plugge d into a work in g electrical outlet.
◦ Plug the monitor into a differ ent video po rt on the comp uter if one is availab le. Alternatively, replace the monitor with a mo nit or that you know is working pro perly. ◦ Verify that the computer and mon itor are plugged in to a working electrical o utlet.
9 Routine Care General cleaning safety precautions ● Never use solvents o r flammable solutions to clean the computer . ● Never immerse any componen t in w ater or cle aning solutio ns; app ly any liquids t o a clea n cloth and then use the cloth on the compo nent.
Cleaning the keyboard CAUTION: Use safety glasse s equipped with s ide shields befo re attempting to clean debris from under the keys. ● If the keyboard has an on/off sw itch, turn it off. ● Follow the safety precautions in the Maintenance and Se rvice Guide for your workstation before cleaning the computer.
Cleaning the mouse 1. Follow the safety precautions in the Maintenance and Se rvice Guide for your workstation before cleaning the computer. 2. If the mouse has an on/off switch, turn it off.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP Z820 Workstation è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP Z820 Workstation - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP Z820 Workstation imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP Z820 Workstation ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP Z820 Workstation, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP Z820 Workstation.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP Z820 Workstation. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP Z820 Workstation insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
