Manuale d’uso / di manutenzione del prodotto LK667LTABM del fabbricante HP (Hewlett-Packard)
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Maintenance & Service Guide HP Omni Pro 110 All-in-One PC.
© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.
About This Book WARNING! Text set off in this manner indi cates that failure to follow di rections could result in bodily harm or l oss of life . CAUTION: Text set off in this manner indicates that failure to follo w directions could result in damage to eq uipment or loss of informa tion.
iv About This Book.
Table of contents 1 Produc t Feature s ............ ............ .............. ........... ............... ............ ............... ........... ..... ............ ........... .......... 1 Front Components .................... .............. .....
Gener ating S tatic .......... ............. ......... ........... ............ .......... ........... ............ .......... ........... .. 15 Preve nting El ectrosta tic Damag e to Equip ment ............... ............................... ........
Fan ...... .......... ............ ........... .......... ............ ........... .......... ............ ........... .......... ........ ...... ............ ........ 52 Speaker s .......... ............ ........... .......... ............. .........
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1 Product Features The HP Compaq 60 00 Pro All-In One Business PC offers the following features: ● Processors: Inte l® Pentium™ Dual Core, Core™ 2 Duo, and Celeron Core 2 Duo processo rs up to .
● Expansion slot: 1 x half-siz e – for W LAN only ● Ethernet LAN: Realtek RL8111 E 10/100/1000 Front Components Component Compo nent (1) Webcam LED indicator (optional) (8) Brightness decrease b.
Rear and Side Components Component Compo nent (1) Media Card Reader LED (9) Memory access (2) HP 6-in-1 Media Card Reader (10) (4) USB 2.0 ports (3) (2) US B 2.
2 Installing and Customizing the Software If your computer was not shipped with a Micros oft operating s ystem, some port ions of this documentation do not ap ply. Additional information is availa ble in online help a fter you install the operating system.
4. Click on the Windows Update link. In Windows 7, the Windows Update screen appears. Click view ava ilable updates and make sure all critical update s are selected. Click the Install button and follow the instructions on th e screen. It is recommended that you install all of the critical updat es and service packs.
3 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configur ation, including settings for graphics, audio, storage, communications, an d input devices.
● Power ● Boot ● Exit Use the a rrow keys to select t he appropriate hea ding, then press Enter . Use the a rrow (up and down) keys to select the option you want, then press Enter .
Table 3-1 Com puter Setup—Main (continu ed) 1st Drive 2nd Drive For each, allows you to set: ● Port Configuration - enable/ disable (default is enabled) Capacity (Size - HDD only; view only) Trans.
Computer Setup—Advanced NOTE: Support for specific Computer Setup op ti ons may vary depend ing on the hardware configuration. WARNING! Setting items on this men u to incorrect val ues may cause your system to malfunction.
Table 3-3 Computer Setup—Power Option Description After AC Pow er Failure Allows you to select system restart behavior after powe r loss: ● Stay Off (default) ● Power On ● Auto XD(Execute Disable) Disables/enables XD bit.
Table 3-4 Com puter Setup—Boot (continued) Hard Drive Group Boot Priority Specifies boot device priority within hard drives. Network Gr oup Boot Priority Specifies boot device priority within bootable network devices. Computer Setup—Exit NOTE: Support for specific Computer Setup op ti ons may vary depend ing on the hardware configuration.
4 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use of SATA hard driv es on these mo dels of computer. No Parallel ATA (PATA) drives are supported. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable 7/7 Number of pins in power cable 15 Maximum data cable length 39.
SMART ATA Drives The Self Monitoring Analysis an d Recording Tec hno logy (SMART) ATA drives for the HP Personal Computers have built-in drive failure p rediction that warn s the user or netw or k administrator of an impending failure or crash of the hard drive.
5 Identifying the Chassis, Routine Care, and Disassembly Preparation This chapter provides general service information for the computer. Ad herence to th e procedures and precautions described in this chapter is esse ntial for proper service.
Electrostatic Discharge Information A sudden discharge of static electricity f rom your fi nger or other conductor ca n destroy static-sensitive devices or microcircuitry.
● Place items on a grou nded surface before remo ving them from their container. ● Always be properly ground ed when touching a sen sitive component o r assembly. ● Avoid contact with pins, lea ds, or circuitry. ● Place reusable electrostatic- sensitive parts fro m assemblie s in protective p ackaging or conductive foam.
Recommended Materials and Equipment Materials and equipm ent that are recommende d for use in preventing stat ic electricity include: ● Antista tic tape ● Antistatic smocks, aprons, or sleeve prot.
● Never cover the vent ilation slots on th e monitor with any type of material. ● Install or enable power managemen t functions of the operating system or other software, including sleep s tates. Routine Care General Cleaning Safety Precautions 1.
CAUTION: Use safety glasses equipped with side sh ields before attempti ng to clean debris from under the keys. ● Visible debris undern eath or between th e ke ys may b e removed by vacuuming or shakin g. ● Canned, pressuri zed air may be used to clean debri s from under the keys.
Screws The screws used in the computer are not intercha ngeable. They ma y have standard or metric threads and may be of different l engths. If an in correct sc rew is used during the reassembly process, it can damage the unit.
WARNING! This computer contains a lith ium battery. Ther e is a risk of fire and chemical burn if the battery is hand led improperly. Do not disasse mble, crush, pu ncture, short external co ntacts, dispose in water or fire, o r expose it to tempe ratures higher th an 140ºF (60ºC).
6 Illustrated parts catalog Computer major components 22 Chapter 6 Illustrated parts catalog.
Item Description Spare part number (1) Display panel, 20-inch, non-g lare 646794-001 (2) Front bezel kit 704214-001 Memory modules (PC3-10600, 1333 -MHz; not illustrated) 2-GB 651609-001 1-GB 651608-0.
Item Description Spare part number ● E5800 (3.20-GHz, 2-MB L2 cache, 800-MH z FSB) 646376-001 ● E5700 (3.00-GHz, 2-MB L2 cache, 800-MH z FSB) 631759-001 ● E5500 (2.80-GHz, 2-MB L2 cache, 800-MH z FSB) 613035-001 Intel Celeron processor ● E3500 (2.
Spare part number Description 573954-001 Intel Core2 Duo E7600 processor (3.06- GHz, 3-MB L2 cache, 1066-MHz FSB) 586745-001 Intel Core2 Duo E7500 processor (2.93- GHz, 3-MB L2 cache, 1066-MHz FSB) 597927-001 8X DVD±RW SuperMulti DL Drive with LightScribe 613035-001 Intel Core2 Duo E5500 processor (2.
Spare part number Description 651600-001 Optical drive bracket 651601-001 Inverter board 651606-001 Fan 651607-001 Heat sink assembly (thermal module) (includes replacem ent thermal material) 651608-0.
7 Removal and Replacement Procedures All-in One (AIO) Chassis The following sectio ns provide information about disassembling various co mponents of the HP Pro All-in-One. Preparing to Disassemble the Computer To avoid injury and equipment damage, always complete the fol lowing steps in order, when opening the HP Pro All-in-One.
Small Rear Cover The small rear cove r is located above the stand. You must remove it to remove the stand. To remove the small rear cover: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ). 2. Position the computer with the rear facing you.
Stand The stand is secured with three screws. To remove the stand: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ). 2. Position the computer with the rear facing you. 3. Remove the small rear cover (see Small Rear Cover on page 28 ).
Left Rear Cover The left rear co ver is located on th e left, rear of the computer. You must r emove it to a ccess the optical drive and th e hard drive. To remov e the left r ear cover: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
Optical Drive Description Spare part num ber 8X DVD±RW SuperMulti DL Drive with LightScribe 597927-00 1 Optical driv e bracket 651600-001 Optical driv e bezel 651599-001 The optical drive is loca ted under the left r ear co ver. It is secured with one screw.
If you need to remove the optical drive bra cket from th e rear of the optical drive: Figure 7 -5 Optical drive bracket 1. Remove the two screws that secu re the bracket to the drive. 2. Remove the bracke t from the drive. To install an optical drive, reverse the removal proced ures.
Hard Drive Description Spare part num ber 1000-GB 621418-001 750-GB 632938-001 500-GB 621421-001 320-GB 621420-001 250-GB 621419-001 The hard drive is loca ted under the left rear cover nex t to the optical drive. The hard drive is se cured with one captive screw a nd is housed in a removab le cage.
8. To remove the hard drive from the hard drive cage, remove th e four Phillips scr ews that secure the drive to the cag e, and then slide th e drive out of the cage. Figure 7-7 Removing the hard driv e from the hard dr ive cage To replace the hard drive, re verse the removal procedures.
Right Rear Cover The right rear cover is located on the ri ght, rear of the compu ter. You must remove it to a ccess memory and system board components. To remove the right rear cover: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
Memory Description Spare part num ber 2 GB (PC3-10600, 1333-MHz) 651609-001 1 GB (PC3-10600, 1333-MHz) 651608-001 Memory modules are located on the right si de of the computer under the me mory cover. The computer has two stacked memory slots. To remove a memory module: 1.
7. Open both latches of the memory module socket (1) , and remove the memory mo dule from the socket (2) . Figure 7-10 Removing t he memory module NOTE: If you are removing bo th ca rds, you must remove the upper one before removing the lower one. To install a memory module, reverse th e removal proced ures.
Heat Sink (Thermal Module) Description Spare part num ber Heat sink (thermal module) 651607-001 The heat sink is secured with five screws and four clips. You have to remove the heat sink cover to access the heat sink. To remove the heat sin k: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
8. In the order indicated by the numbers stamped into the h eat sink, remove the four screws (2) that secure the heat sink to the system board. 9. Remove the four clips (3) that secure the b ottom part of the heat sink over the graphics processor. NOTE: See the seco nd image below for a closer vi ew of the graphics hea t sink levers and hooks.
Processor Description Spare part num ber Intel Core2 Duo proce ssors (include replacement thermal material) E8500, 6-MB cache, 3.16 GHz 466170-001 E8400, 6-MB cache, 3.00 GHz 509554-001 E7600, 3-MB cache, 3.06 GHz 573954-001 E7500, 3-MB cache, 2.93 GHz 586745-001 Intel Pentium processors (include replacement thermal material) E6800, 2-MB cache, 3.
9. Carefully lif t the proce ssor from the socket (3) . CAUTION: Do NO T handle the pins in the processor socket. These pins are very fragile a nd handling them co uld cause irreparable damage. Once pins a re damaged it ma y be necessary to replace the system bo ard.
WLAN Module Description Spare part num ber WLAN module (802.11b/g/n) (1x1 mini card) 634906-001 The WLAN modu le is connected to the system board. The module is secured with two screws and has one connected antenna . To remove the WLAN module: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
8. Lift the module to a 45 -degree angle, and then remove it from the system board. Figure 7-15 Removing the WLAN module To install the WLAN modu le, reverse the remov al procedures. NOTE: WLAN modules are designed with a no tch to prevent incorrect in sertion.
Webcam Module Description Spare part num ber Webcam module 651586-001 The webcam modu le is located at th e top of the computer. It is loca ted below an upp er cover, is secured with two screws, and has one connector. To remove the web cam module: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
9. Disconnect the webcam cable from the module. Figure 7-18 Disco nnecting the web cam module cable 10. Remove the module from the com puter. To install a webcam mo dule, reverse the re moval procedures.
Rear Cover The rear cover is secured wit h five screws. You must pry it off at the seams around the edges of th e computer, starting at the bo ttom. To remove the rear coverl: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
9. Pry the cover off at the top covers (2) , and then work around the rema inder of the computer prying the cover off (3) . Figure 7-20 Removing the rear cover 10. Remove the rear cove r from the computer. To replace the rear cove r, re verse the removal procedures.
Inverter Board Description Spare part num ber Inverter board 651601-001 The inverter board is lo cated on the le ft side of t he computer und er the rear cover. It is secured wi th two screws and has three connectors. To remove the inverter board: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
8. Remove the two screws (2) that secure the board to the computer . Figure 7-21 Removing the inverter board 9. Remove the inverter bo ard from the computer.
Power Button Board Description Spare part num ber Power button board 651585-001 The power button board is mounted on the left side of the comp uter. It is secured with two screw s and has one connector. To remove the powe r button board: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
System Board Shield The system board shield sits above the sys tem board. It is secured with two screws. To remove the system board shield: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ). 2. Remove the small rear cover (see Small Rear Cover on page 28 ).
Fan Description Spare part num ber Fan 651606-001 The fan is loca ted near the top of th e computer. It is secured with three screws. To remove the fan: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
10. Lift the fan from the computer (3) . Figure 7-24 Removing the fan To install the fan, reverse the remo val procedures. Fan 53.
Speakers Description Spare part num ber Speaker, right 651597-001 Speaker, left 651598-001 The speakers are located at the bottom of the co mputer. Two separa te speakers are each secure d by two screws. The left speaker con nects to the right speaker, and the right sp eaker connects to the system board.
9. Disconnect the spea ker cables from the system board co nnectors. The right speaker cable connector is black, the l eft speaker cable conne ctor is white.
System Board Description Spare part num ber System board 648965-001 Thermal pad, DIMM (20mm x 50mm x 2.5mm) 651595-001 Thermal pad, VRM (15mm x 4 0mm x 4mm) 651596-001 To remove the system board: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
11. Lift the system board straight up and out of the computer (2) . Figure 7-27 Removing the system board To install the system board, re verse the removal procedures. When replacing the system board, note that there are three thermal pads un der the board.
Stand Bracket The stand bracket is secured with four screws. Re moving it allows access to the fans, heat sink, processor, and optional T V tuner. To remove the stand bracket: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
Drive Connectors The drive connecto rs are located near the middle of the co mputer, below th e fan. They are secured with two screws and each has two connectors. You mu st remove the sh ield to remove the drive connectors. This section provid es instruction s for removing both dr ive connecto rs.
11. Remove the cables from the cli ps built into the compu ter. 12. Remove the drive connector from the computer. To install the hard dr ive connecto r, reverse the removal procedures.
10. Remove the six screws that secure the bezel to the computer. Figure 7-30 Removing the front beze l 11. Disconnect the power button assem bly from the bezel by flexing the tabs (1) that secure it to the bezel and lifting it off the beze l (2) .
12. Press the tabs that se cure the bezel to th e di splay assembly, and separate the bezel from the display assembly. Figure 7-32 Removing the bezel fr om the display assembly 13. Lift the tabs to disengage the comp uter from the bezel 14. Remove the bez el from th e computer.
Display Panel Description Spare part num ber Display, 20-inch, non-glare 646794-001 The display pane l is secured with 4 screws. To remove the disp lay panel: 1. Prepare the compu ter for disassembly (see Preparing to Disassemb le the Comput er on page 27 ).
12. Remove the four screws that secure the display pan el. Figure 7-33 Removin g the display pan el 13. Lift the display p anel from the remaining as sembly.
A POST Error Messages This appendix lists the erro r codes, error messa g es, and the various indicator li ght and audible sequences that yo u may encounter durin g Power-On Self-Tes t (POST) or computer restart, the probable source of the problem, and steps you can take to resolve the error co ndition.
POST Numeric Codes and Text Messages This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages th at may be encoun tered during POST. NOTE: The computer will beep once after a POST text message is disp layed on the screen.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action 164-MemorySize Error Memory amount has changed since the last boot (memory added or removed). Press the F1 key to save the memory changes. 164-MemorySize Error Memory configuration incorrect.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action 304-Keyboard or System Unit Err or Keyboard failure. 1. Reconnect the keyboard with co mputer turn ed off. 2. Ensure that none of the keys ar e depressed.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action 1805-Ambient Temperature Previously Ove r Limit This system was placed in a low power state to prevent damage due to e xcessive environmental temperature.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action 2220-USB Key Provisioning file has mismatch version Provisioning file contained on the USB key is not a valid version for the curre nt ME firmware.
Table A-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommend ed action Network Server Mode Active and No Keyboard Attach ed Keyboard failu re while Network Server Mode enabled. 1. Reconnect keyboard with computer turn ed off.
Interpreting POST Diagnos tic Front Panel LEDs and Audible Codes This section covers the front panel LED co des as well as the audible codes that may o ccur before or during POST that do not necessarily have an error code or text message associ ated with them.
Table A -2 Diagnostic Front Panel LEDs and Audible Codes (co ntinued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.
Table A -2 Diagnostic Front Panel LEDs and Audible Codes (co ntinued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.
Resetting the CMOS Jumper 1. Turn off the compu ter and any external devices, an d disconnect the power cord from the power outlet. The power must be disconnecte d from the system to clear CMOS. 2. Disconnect all extern al equipment connected to th e computer.
For instructions o n Computer Setup, see the Computer Setup (F 10) Utility Guide . Resetting the CMOS Ju mper 77.
B Connector Pin Assignments This appendix contains the pin assignments for ma n y computer and workstation connectors. Some of these connectors may no t be used on the prod uct being serviced.
Headphone Connector and Ico n (1/8” miniphone) Pin Sign al 1 (Tip) 2 (Ring) 3 (Shield) Audio_left Power_Ri ght Ground Line-in Audio Connector and Ico n (1/8” miniphone) Pin Sign al 1 (Tip) 2 (Ring.
C Power Cord Set Requirements The power supplies o n some computers have exte rnal power switches. The voltage select switch feature on the co mputer permits it to operate from any line voltage between 100-120 o r 220-240 volts AC.
Country-Specific Requirements Additional requi rements specific to a country are sh own in parentheses an d explained below. Country Accrediting Agency Country Accrediting Agency Australia (1) Austria.
D Specifications All-in One Models Table D -1 Specif ications Desktop Dimensions Height Width Depth 16.0 in 20.0 in 8.6 in 47.0 cm 50.8 cm 22.0 cm Approximate Weig ht (including stand) 16.
Index A AC adapter spare part numbers 24, 25 audible code s 73 B battery disposal 21 beep codes 73 bezel removing 60 spare part numbers 23, 60 bezel (front) spare part numbers 26 bezel (optical drive).
line-out audio pi n assignments 79 LVDS cable spare part number 23, 25 M mass storage devices, spare part numbers 24 memory module removing 36 spare part numbers 23, 26 microphone pin assignments 78 m.
webcam module removing 44 spare part number 23, 25 WLAN antenna cable spare part number 23, 25 WLAN module removing 42 spare part number 23, 25 Index 85.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) LK667LTABM è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) LK667LTABM - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) LK667LTABM imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) LK667LTABM ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) LK667LTABM, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) LK667LTABM.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) LK667LTABM. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) LK667LTABM insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
