Manuale d’uso / di manutenzione del prodotto Envelope Imager del fabbricante HP (Hewlett-Packard)
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Envelope Imager 1.5 Envelope Imager 1.5 Plus OPERATIONS MANUAL Revised: 6-7-07 Part #: M-3410 RENA SYSTEMS INC. 136 Green Tre e Road STE 140 Oaks, PA 1 9456-1069 Phone: (610 ) 650-9170 Fax: (610) 65 0-9171 E-Mail: support@renau sa.com Web Site: www.renausa.
RENA Systems Inc. would like to Thank You for investing in our quality built products. Please record the following information for future reference: Model: Serial Number: Purchase Date: Purchased From: Dealer Name: Contact Name: Address: Address: Phone Number: Please take this opportunity to register your product.
TABLE OF CONTENTS Table of Contents Section P a g e # SECTION 1 – GETTING ACQUAI NTED ________________________________________________ 4 S AFETY P RECAUTIONS ________________________________________.
TABLE OF CONTENTS Purging the Nozzles _______________________________________________________________ 41 J AMS IN THE P RINTER ________________________________________________________________ 41 Remov.
SECTION 1 GETTING ACQUAINTED Section 1 – Getting Acquainted Safety Precautions THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE PRINTER.
SECTION 1 GETTING ACQUAINTED Packaging/Shipping The printer is shipped in appropriate packag ing so that, under normal shipping conditi ons, it reaches its destination without damage. NOTICE: Report damage to the carrie r. The carrier is lia ble for an y damage during transport.
SECTION 1 GETTING ACQUAINTED Initial Assembly Attach the Print-Carriage Cover Figure 2 Using the 4 flat-head Philips screws supplied; attach the Print-Carriage Cover to the printer. WARNING! Be careful not to over tighten the screws or you will damage the cover.
SECTION 1 GETTING ACQUAINTED Attach the Rear Media Guide to the Rear Paper Support Figure 5 Using the thumb screw and washer supplied; att ach the Rear Media Guide to the Rear Paper Support. Note: The thumb screw and washer are shipped; attached to Rear Media Guide.
SECTION 1 GETTING ACQUAINTED Operator View NOTE: The Envelope Imager 1. 5 and Envel ope Imager 1.5 Plus (+) are similar in operation. The only difference is th at the Envelope Imager 1.5 has only one print speed, reg ardless of print resolution (print quality), while the Enve lope Imager 1.
SECTION 1 GETTING ACQUAINTED Rear View 10 11 12 13 9 14 15 16 8 Figure 7 8. POWER RECEPTACLE – The power cord is plugged in here. 9. FEED ROLLERS (six) – Delivers the bottom piece of media, from the stack, through the separation area, and under the forwarding rollers.
SECTION 1 GETTING ACQUAINTED Print Carriage View 18 19 20 17 21 Figure 8 17. PRINT UNIT – One holds 3 ink cartridges (cartridges 1, 2, 3). Can be moved to adjust the vertical print position. 18. INK CARTRID GE L ATCH LEVERS – Used to secure the inkjet cartridge in to the Pen Stall.
SECTION 1 GETTING ACQUAINTED Printer Control Panel 1 2 3 5 6 7 8 9 4 Figure 9 1. ON LINE key – This key is used to put t he printer on/off line. LED “slow flash” = Printer is powered on, but off-line. LED “on” = Printer is on-line Note: The printer must be o ff-line to access the menu modes or TEST print.
SECTION 1 GETTING ACQUAINTED Notes Envelope Imager 1.5/1.5 Plus Operations ( Rev.6/7/2007) 12.
SECTION 2 INSTALLATION & SETUP Section 2 – Installation and Setup Before using t he printe r, the followi ng must be d one: • Choose a location for t he printer • Connect power to the printe.
SECTION 2 INSTALLATION & SETUP Installing the Ink Cartridges The printer can accomm odate 3 HP45A style inkjet cartr idge s. The cartridges are installed as follows: Remove the inkjet cart ridge from its packag ing, takin g care not to touch the copper contacts or the nozzle plate.
SECTION 2 INSTALLATION & SETUP Setting up the Feed System The printer is equippe d with four s heet separators, two media si de guides, a rear media guide, and a media thickness a djustme nt knob. Sheet Separation Adjustment Figure 14 The sheet separators are adjus t ed individually as follows: 1.
SECTION 2 INSTALLATION & SETUP Media Thickness Adjustment Adjust the Printhead Carriage height, to accommod ate the thickness of your media. 1. Turning t he Media Th ickness Knob [A] fully counter-clockwise, to raise the printhead ca rriage to its hi ghest position.
SECTION 2 INSTALLATION & SETUP Rear Media Guide Adjustment Position the Rear Media Guide so it raises the ba ck end (trailing edge) of the stack about 0.5 to 1 inch, as shown in Figure 19 . 1. Loosen the thumb screw. 0.5” - 1” Ga p Figure 19 2.
SECTION 2 INSTALLATION & SETUP Paper Feed (Media Transport) Test Test for proper media transport. If the printer is setup properly, it should feed the media without hesitation, skewing or jamming. 1. With the printer off-line, press the ENTER key, to start the Paper Feed fea ture (feeds m aterial without printing).
SECTION 3 OPERATING THE PRINTER Section 3 – Operating the Printer This Section assumes that you have setup the feed system and connected the printer to your computer. Printer Control Panel & MENU Features The printer’s control panel keys can be used to access various functions t hat help the operator control the printer.
SECTION 3 OPERATING THE PRINTER Print Enhancement –The print enhancement feature is used to help the nozzles on the ink cartridge stay open and decrease the loss of the descende r on le tters suc h as “y” or “q” and accent marks that do not appear in every address .
SECTION 3 OPERATING THE PRINTER Print Recovery After a Jam If the media should jam in the printer during the run it is possible to recover up to 9 pieces (records) that might be lost. If a jam occurs, the printer contro l pa nel will display “Jam: Reprint Lost Pieces” and “MENU To Continue”.
SECTION 3 OPERATING THE PRINTER Installing the Printer Driver FlexMail3 Users: You may find ne wer print er drive r versions on your Fle xMail3 CD . Howeve r; Rena System s suggests installing a nd using t he printe r dri vers distribut ed with the printer, or drivers download ed from www.
SECTION 3 OPERATING THE PRINTER Printer Driver Properties The printer driver describes to th e printer how to print your job. It controls the operation of the printer and allows you to send fixed and variable text and grap hics to the printer. The following describes the printer driver properties wi ndows for the En velope Im ager 1.
SECTION 3 OPERATING THE PRINTER Windows 98: Wh en the properties window op ens, you are presented w ith several tabs. The Graphics , Fonts , and Device Options a re standard Wi ndows 98 print er driver functions a nd should be le ft at their defaults .
SECTION 3 OPERATING THE PRINTER Feed Delay - Used to put more space between the pieces as they are bei ng printed. This will also give the first piece printed more ti me to dry before the next piece is printed. The adjustm ent range is in 0.1- second increments.
SECTION 3 OPERATING THE PRINTER Print Heads Tab (Head Adjustment) The purpose of the Print Heads tab is to permit slight (0.001-in ch) horizontal adjustment to the po sition of the print heads to each other.
SECTION 3 OPERATING THE PRINTER Software Setup Examples The printer can b e used with many different softwa re programs. The following information will prov ide you with basic setup detail s, for some of the m ost common programs used wit h our printers.
SECTION 3 OPERATING THE PRINTER 5. Once you locate your data file, click on OPEN . The “Link Data Wizard” will appear and it will walk you through the steps of linking your data file to FlexMail3. Tip : Selecting zero for “rows to scan” will cause FlexMail3 to scan all rows for data.
SECTION 3 OPERATING THE PRINTER 3. Click on File then Page Setup. Select or input your page size then click on OK. IMPORTANT! Make sure Orientation is set to “Portra it” and Page Type is set to “Envelope”. 4. Click on “Insert” then “Text”.
SECTION 3 OPERATING THE PRINTER 8. Add any barcodes or g raphics desire d using t he “I nsert” “Barcode” or “Ins ert” “Picture” features. 9. Save the Pr oject. Cli ck on File and t hen Save. Whe n prompted, type a nam e for your pr oject, then click SAVE.
SECTION 3 OPERATING THE PRINTER Printing from Satori Bulk Mailer® 5.0 Printer Drivers: Satori has developed their ow n printer drivers for use with their softwar e product. The refore, Satori rec ommends that you load and use the printe r drivers avail able to you on the Satori Bulk Mailer 5.
SECTION 3 OPERATING THE PRINTER Tip : Click on the "Go to Designer Mode" icon , to return to th e "designer" screen. 4. Click on the printer icon , to open the "Mail Print Setup" dialog b ox. - Make sure t he correspondi ng Rena System s prin ter driver is selected as your "Printer:".
SECTION 3 OPERATING THE PRINTER Printing from DeskTop Mailer® Printer Drivers: Rena System s suggests using t he printer drivers dist ributed wit h the printe r, or drivers do wnloaded f rom www.
SECTION 3 OPERATING THE PRINTER i. Height betwee n labels = 0. 000 j. Form Height = the height of the printhead area or slightly larger. 5. Name the form in the For m name box and click OK.
SECTION 3 OPERATING THE PRINTER Printing To make the Printer the default printer for this application click on P rint , then select Printing O ptions.. . When the “Printing Option s” window opens select the Printers tab and highlight La bels: Non -Presorted Labels or Labels: Presorted Labels, then click on the Change P rinter button.
SECTION 3 OPERATING THE PRINTER Printing from Microsoft Word If you are n ot using a speci fic program designed f or mailing applications it is poss ible to print your mail pieces using Microsoft Word. This section will cover how to layout a piece and to pr int from Microsoft Word.
SECTION 3 OPERATING THE PRINTER Click on T ools and then Mail Merge . The “Mail Merge Helper” window will open. Click On C reate , then E nvelopes . The “Microsoft Word” window will open. Click on the A ctive Wind o w button, then click on the G et Data button.
SECTION 3 OPERATING THE PRINTER Notes Envelope Imager 1.5/1.5 Plus Operations ( Rev.6/7/2007) 38.
SECTION 4 MAINTENANCE Section 4 – Maintenance This section covers how to care for the ink c artridge s, clear paper jam s, replace the sheet separators, a nd perform routing maintenance on the printer.
SECTION 4 MAINTENANCE Inkjet Cartridge Storage Short-term Cartridge Storage (Less than 8 hours or less than 2 hours in hot/dry environmen ts.) • The cartridge can be left i n the Printer, for s hort periods of tim e.
SECTION 4 MAINTENANCE Purging the Nozzles If the inkjet cartridge sits inactive for a period of tim e, ink may dry in the nozzl es. Printing m ay not remove these “ink plug s” from the nozzles. Wh ite streaks will then show u p in the printed text or graphic.
SECTION 4 MAINTENANCE Cleaning the Printer WARNING THE PRINTER IS A PRECISION MACHI NE THAT SHOULD BE CLEA NED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFOR MING ANY MAINTENANCE DISCON NECT THE MACHI NE FRO M ITS POWER SOURCE! The Printer m ust be cleaned r egularly of accumulat ed paper dust and ink.
SECTION 5 TROUBLESHOOTING GUIDE Section 5 – Troubleshooting Guide The following troubleshooting guides are provid ed to assist you in solving any problem s that might occur with the Printer or its so ftware. We have tried to m ake them as complete as possible.
SECTION 5 TROUBLESHOOTING GUIDE The Printer CONDITION PROBLEM SOLUTION Losing data; extra lines; printing strange charact ers. Database problem. Communications Problem. Loosing Power. Check data in database program. Check cable and connections. Monitor Power.
SECTION 5 TROUBLESHOOTING GUIDE Printer Display Messages MESSAGE DESCRIPTION SOLUTION Printer Offline ENTER for Paper Feed Pressing the ENTER key will put printer into the Paper Feed mode. This feature can be use d to check for proper media transport setup/adjustm ent.
SECTION 5 TROUBLESHOOTING GUIDE Head # Low: Press Enter Printer’s ink level monitor has calculated that cartridge # is almost empty. (# = cartridge position number) If empty, replace cartri dge and reset ink level monitor. If not em pty, you m ay ignore message and or reset the i nk level monitor.
APPENDIX A Appendix A – Envelope Imager 1.5/1.5+ Specifications PRINT TECHNOLOGY Inkjet, Three HP 51645A High Cap acity Inkjet Cartridges ADDRESS SPEED Envelope Im ager 1.
APPENDIX B Appendix B – Supplies, Service and Support Supplies and Optional Hardware The following supply items and optional hardware are available from authorized dealers for RENA Systems Inc.
INDEX INDEX A Address Pos itioning .................................................. 17 Advanced Op tio ns ..................................................... 24 B Batch C ounter ........................................................... 19 BIOS .
INDEX S Safety Prec autio ns ...................................................... 4 sensor ........................................................................ 42 Separator Lo cking K nob ............................................. 9 Service and Suppor t .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) Envelope Imager è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) Envelope Imager - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) Envelope Imager imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) Envelope Imager ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) Envelope Imager, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) Envelope Imager.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) Envelope Imager. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) Envelope Imager insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
