Manuale d’uso / di manutenzione del prodotto CM743A del fabbricante HP (Hewlett-Packard)
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A90 9 OFFICEJE T 450 0 User G uid e G510.
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HP Officejet 4500 (G510) All-in- One series User Guide.
Copyright information © 2009 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice.
Contents 1 Get started Accessibility......................... ............................................... .......................................... ..............9 Eco-Tips....... ................... .................. ................... .......
Print photos................................................................................................................... ...........29 Print photos on photo paper (Windows).... ......................................................... .........
Change fax settings............. .................................. ................................. ............................ ......51 Configure the fax header.......................................... ............................................
Poor print quality an d unexpected printouts.................................................................... .........78 Solution 1: Use genuine HP cartridges......... ............................... .......................... .............78 Solution 2: Check the paper.
Solve wireless problems (some models only) ........................... ...................... .................... ...114 Basic wireless trouble shooting.........................................................................................114 Advanced wireless troubleshoot ing.
Regulatory information................................................................................ ......................... ..1 42 FCC statement ................. ................... .................... ............... .................. .......
C Additional fax setup Set up faxing (parallel phone systems) ................................ ................................ ..................175 Choose the correct fax setu p for your home or office....... ................................. ......
Use the HP Solution Center (Windows )....................... .............................. .......................... ..207 HP Utility (Mac OS X).......................................... ..............................................................
1 Get started This guide provides d etails about how to use t he device and to resolve problems. • Accessibility • Eco-Tips • Understand the device parts • Use the produc t control panel • F.
Eco-Tips HP is committed to he lping customers reduce their environ mental footprint. HP has provided the Eco-Tips bel ow to help you focus on ways to assess and reduce t he impact of your printing ch oices.
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies ar ea HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 D.
4 1-LINE (fax) 5 2-EXT (phone) Use the product control panel This secti on contains the fo llowing topic s: • Overview of bu ttons and lights • Change product settin gs • Types of messages Overview of buttons and lights The followi ng diagram and related tab le provide a quick refe rence to the devi ce control panel features .
Label Name and Description 11 Scan function indicator 12 Copy Color function indicator 13 Copy B&W function indicator 14 Fax Color function indicator 15 Fax B&W function indicator 16 Power : Turns the device o n or off. The Power button is lit w hen the device is on.
To change setting s for a mode 1. After selecting a mode, pre ss the arrow buttons to scroll t hrough the available set tings available, an d then press OK to select the settin g you want to change. 2. Press the arrow buttons to ch ange the settings, and the n press OK .
Critical err or messages Critical error messa ges inform you of a device failure. Some of these messages can be cleared by pressing the Power bu tton to turn off the devic e, and then turning it on again. If a critical error persists, service is required.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produ ces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It fea tures ColorLok Technology for less smearing, bolder blacks and vivid colors.
Depending on your cou ntry/region, some of th ese papers might not be available. HP Advanced Photo Paper This thick photo paper f eatures an instant-dry finish for easy handling w ithout smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store pr ocessed photo.
◦ Media that is too lightweight or st retches easily ◦ Media that contains staples or cli ps NOTE: To scan, copy, or fax documents that contai n pages that do not conform to these guidelin es, use the scanner glass. For more info rmation, see Load an original on the scanner glass .
You can copy, scan, or fax a one -sided, single- or m ultiple-page, A4- or letter-size document by pl acing it in th e document feed er tray. CAUTION: Do not load photos in the ADF; th is might cause damage to your photos. NOTE: Two-sided le gal-size documents cannot be scanned, copi ed, or faxed using the ADF.
To load medi a 1. Pull out the tray extender. 2. Insert the media prin t-side down along the right of the main t ray. Make sure the stack of media aligns wit h the right and back edges o f the tray, and does not exce ed the line markin g in the tray. NOTE: Do not load pape r while the device is p rinting.
Maintain the device This section provide s instructions for keeping th e device in top working condi tion. Perform these maintenance pro cedures as necessary.
Clean the exterior WARNING! Before clea ning the device , turn off the po wer and unplug the po wer cord from the electrical socket. Use a soft, damp, li nt-free cloth to wipe dust, smudg es, and stains off of the case. T he exterior of the device do es not require cleaning.
4. Use the damp clot h to wipe any residue off the rol lers or separator pad. NOTE: If the residue doe s not come off using distilled wate r, try using isopropyl (rubbing) al cohol. 5. Close the cover of the au tomatic document feeder. To clean the plastic strip inside th e automatic docume nt feeder 1.
4. Lift the auto matic document feeder m echanism. 5. Clean the plastic strip with a soft cloth or spo nge slightly moistene d with a non abrasive glass cleaner. CAUTION: Do not use abrasives, acet one, benzene, or carb on tetrachloride on the plastic strip, since they can damage it.
2P r i n t Most print settings a re automatically handled by the software applica tion. You need to change the setting s manually only when you want to change pri nt quality, print on specif ic types of paper, or use spe cial features. For more informa tion about selecting the best print media for your d ocuments, see Select pr int media .
Print documents (Mac OS X) 1. Load paper in the t ray. For more information, see Load media . 2. If you are using Ma c OS X (v10.4), complete the f ollowing steps: a .F r o m t h e File menu in your softwa re application, choose Page Setup . b . Choose the desir ed printer in the Format for pop-up menu.
Print brochures (Ma c OS X) 1. Load paper in the tra y. For more information, se e Load media . 2. If you are using Mac OS X (v10.4), complete the followi ng steps: a .F r o m t h e File menu in your sof tware application, choose Page Setup . b . Choose the desired pri nter in the Format for pop-up me nu.
6. In the Basic Options area, from the Size drop-do wn list, select More . Then, select the appropriat e envelope type. TIP: You can change more option s for the print job by using the features available on th e other tabs in the dial og box. 7. Click OK , and then click Print or OK to begin pri nting.
3. Select the product yo u want to print to. 4. If your Web browser supports it, select the items on the We b page that you want t o include in th e printout. For example, in Internet Explore r, click the Options tab to select options such as As laid out on screen , Only the selected frame , and Print all linked documents .
5. Click Photo Printing – Borderless or Photo Printing with white borders i n the Printing Shortcuts list. The defaul t settings are displa yed. NOTE: To achieve the highe st dpi resolution, you can use the Maximum dpi setting with support ed types of photo paper.
8. Select the approp riate Photo Fix options: • Off: applies no HP R eal Life Technologies to the image. • Basic: automatically focuses the image; moderately adjusts image sharp ness.
7. Select the paper t ype: a . Click More in the Paper type drop-down list. b . Click the desired paper typ e, and then click OK . 8. Click OK , and then click Print or OK to begin pri nting.
NOTE: You cannot print a borderless docu ment if the paper type is set to Plain paper . NOTE: Before printing a b orderless document, ope n the file in a softw are application and assign the im age size. Make su re the size correspond s to the media size on which you are printing t he image.
6. Choose Paper Type/Quality from the po p-up menu (located belo w the Orientation setting in Mac OS X v10. 5), and then choose the follow ing settings: • Paper Type: The appropriat e paper type • Quality: Bes t or Maximum dpi NOTE: If your computer is using Mac OS X (v10.
3 Scan Using the product ’s control panel, you can scan origi nals and send them to a variet y of destinations, such as a folder or a program on a compute r. You can also scan origin als using the HP software pr ovided with the product and TW AIN-compliant or WIA-complian t programs on a computer .
3. Press right arrow to select what to do with the scan, and then p ress OK . 4. Press Start . Edit a scanned document us ing optical character recognition (OCR) software You can use OCR so ftware to import scanne d text into your prefe rred word-processing program for e diting.
4C o p y You can produce high-quality co lor and grayscale copies on a variety of paper types and sizes. NOTE: If you are copying a documen t when a fax arrives, the fax is stored in the device memory until t he copying finishes. This can red uce the number of fax pag es stored in memory.
• Lighter/Darker set tings • Resizing ori ginals to fit on di fferent paper sizes You can use these setti ngs for single copy j obs, or you can save set tings to be used as defaults for future jobs. To change copy setti ngs for a single job 1. Press left arrow or righ t arrow to navigate bet ween different cop y options.
5F a x You can use the device to send and receiv e faxes, including co lor faxes. You can schedule faxes to be sent a t a later time and set up speed-dia ls to send faxes quickly and easily to frequent ly used numbers.
TIP: You can also send a fax manual ly from a phone or by using mo nitor dialing. These features all ow you to control the pace of your dialing. They are also useful when you want to use a calling card to cha rge the call and you ha ve to respond to tone prompt s while dialin g.
4. If the recipient answ ers the telephone, you can en gage in a conversation before sending your fax. NOTE: If a fax machine an swers the call, y ou will hea r fax tones fr om the receiving fax machine. Pro ceed to the next step to transmit the fax. 5.
Send a fax from memory You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number yo u are trying to reach is busy or temporarily unavailable. Th e device scans the origina ls into memory and sends them once it is able to connect to the re ceiving fax machine.
6. Enter the fax numbe r by using the keypad , press Speed Dial to select a speed dial, or press Redial/P ause to redial the last number dia led. 7. Press Start . The device scans all pa ges and the scheduled tim e appears on the di splay. The fax is sent at the scheduled t ime.
phone lines. On poor phone lines, ECM increa ses sending time and phone charges, but sends the data much m ore reliably. The default se tting is On . Turn ECM off only if it increases phone ch arges substantially, and you can accept poorer qualit y in exchange for reduced charges.
You can receive faxes manuall y from a phone that is: • Directly co nnected to the device ( on the 2-EXT port) • On the same phon e line, but not directly connec ted to the device To receive a fax m anually 1. Make sure the device is tu rned on and you have paper load ed in the main tray.
NOTE: If Backup fax is enabled a nd you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes tha t you might have received w hile the device was in a n error condition. You must cont act the senders to ask them to resend any unprinte d faxes.
NOTE: The HP All-in-One d oes not support polling pass codes. Polling pass codes are a security feature t hat require the receiving fax machin e to provide a pass code to the device it is polling in order to receive t he fax.
NOTE: If an incorre ct paper size is loa ded in the main tra y when you receiv e a fax, the fax does not print and an error message appea rs on the display. Load let ter, A4, or legal paper, and t hen press OK to print the fax. To set the paper size for re ceived faxes from the devic e control panel 1.
Add number s to the junk fax li st You can block specific num bers by adding them to the junk fax l ist. To manually enter a nu mber to block 1. Press Setup . 2. Press right arrow to select Fax Setti ngs , and then press OK . 3. Press right arrow to select Junk F ax Blocker , and then p ress OK .
Receive faxes to your computer (Fax to PC and Fax to Mac) Use Fax to PC and Fax to Mac to automatically receive faxe s and save faxes directly to your computer. Wit h Fax to PC and Fax to Mac, you can st ore digital copies o f your faxes easily and also eli minate the hassle of dealing with bulky paper file s.
Modify Fax to PC or Fax to Mac settings You can u pdate the Fax to PC sett ings from your co mputer at any t ime from the Fa x Settings page in th e Solution Center. You can upda te the Fax to Mac settings fro m the HP Setup Assi stant . You can turn of f Fax to PC or Fax to Mac and disable pri nting faxes from the device cont rol panel.
• Set the fax erro r correction mode • Set the dial type • Set the redial options • Set the fax speed • Set the fax sound volume Configure th e fax header The fax header prints your name and fax number on the t op of every fax you send.
before the de vice does. The number of ring s to answer for the device should be greater than the number of rings to answer for the answer ing machine. For example, set yo ur answering machine to a low number of rings and the device to answer in the maximum number of rings.
you are trying to send a fax to another country/region or recei ve a fax from another country/reg ion, or if you are using a satellite phone connection. To set the fax er ror-correction mode 1. Press Setup . 2. Press right arrow to select Fax Settings , and then press OK .
If you use one of the follow ing, setting the fax spee d to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Prot ocol (FoIP) • An integrated servi ces digital network (ISDN ) service If you experience prob lems sending and recei ving faxes, try using a low er Fax Spee d .
NOTE: If you have que stions about Internet faxing, contact your Internet faxing services support departm ent or your loca l service provi der for further assistance. Use reports You can set up the device to print error reports and confirmati on reports automaticall y for each fax you send and rece ive.
3. Press right arrow to select Fax Confirmati on , and then press OK . 4. Press right arrow to select one of the fol lowing, and then press OK . Off Does not print a fax confirmation report when yo u send and receive faxes successfully. This is the default setting.
• Numbe r of pages • Result ( status) of tran smission To print the fax log from the device co ntrol panel 1. Press Setup . 2. Press right arrow to select Print Report , and then press OK . 3. Press right arrow to select Fax Log , and then press OK .
Print a Caller ID History Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1. Press Setup , select Printer Repor t , and then select Caller ID History Report .
6 Work with ink cartridges To ensure the best print qu ality from the HP All-in-One, you will need to perform some simple maintenan ce procedures. This secti on provides guidelines for handlin g the ink cartridges, instruct ions for replacing t he ink cartridges, and aligning and clean ing the printh ead.
• Handle ink cartridg es carefully. Dropping, jarring, or roug h handling during inst allation can cause temporary printing problems. • If you are transpo rting the product, do th e following to p.
Handle the ink cartridges Before you replace or clean a n ink cartridge, you should know the part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installin g) 3 Ink nozzles under tape Hold the ink cartrid ges by their black pla stic sides, with t he label on top.
available to avoid possible printing delays. You do not need to rep lace the ink cartridges until print q uality becomes un acceptable. For more information ab out ordering ink cartridges for the device, see Order printing supplies on line . To replace th e ink cartridges 1.
If you are replacing the black ink cartridge, remove the ink cartri dge from the slot on the right. 4. Pull the ink cartri dge toward you, out of its slot. NOTE: HP provides recycling options for used ink cartridges in many countries/ regions. For more informa tion, see HP inkjet supplies recycling program .
6. Hold the ink cartridge w ith the HP logo on to p, and insert the new ink cart ridge into the empty cartrid ge slot. Make sure you push the ink cart ridge in firmly until it sn aps into place. If you are installi ng the tri-color ink cartridge, slide it into the left sl ot.
10. Load the ink cartridge alignment sheet face dow n on the scanner glass in the front right corner with the top of the page to the ri ght, and then press OK . For more information, see Load an origin al on the scanner glass . The HP All-in-One a ligns the ink cartridges.
3. Selects Tools an d then select Align Cartridg e . The product prints an ink cartridge alignmen t sheet. 4. Place the alignmen t sheet face down on the scanner g lass. For more information, see Load an original o n the scanner glass . 5. Press OK to scan the al ignment sheet.
To align the ink c artridges from the HP so ftware 1. Load letter or A4, unuse d, plain white paper in th e input tray. For more inf ormation, see Load media . NOTE: If you have colore d paper loaded in the inpu t tray when you align the ink cartridges, the alignment will f ail.
To clean the ink cart ridges from the product control panel 1. Load letter, A4, or legal unused plain w hite paper into the input tray. 2. Press Setup . 3. Select Tools , and then select Clean Cartridge . The device prints a page that you can recycle or discard.
7 Solve a problem The informatio n in Solve a probl em sugges ts solution s to common pr oblems. If your device is not operat ing correctly and those suggestions d id not solve your problem, try using on e of the follo wing support se rvices to obtain assis tance.
Obtain electronic suppo rt To find support an d warranty information , go to the HP W eb site at www.hp.com/ support . If prom pted, choose your country/region, an d then click Contact HP for information on cal ling for technica l support.
• Messages that ap pear when the situat ion occurs • Answers to these ques tions: ◦ Has this si tuation happened befo re? ◦ Can you re-creat e it? ◦ Did you add any new hardware or software .
For the most current li st of telephone support numbers, see www.hp.com/support . $IULFD(QJOLVKVSHD NLQJ $IULTXHIUDQFR SKRQH .
After the phone sup port period After the phone support period, help is available from H P at an additional cost. Help may also be available at the HP online support Web site : www.hp.com/support . Contact you r HP dealer or cal l the support phone number for your country/region to le arn more about support options.
Solve printing problems This section contai ns the following topics: • The device shuts down unexpe ctedly • Error message appears on control-panel di splay • Alignment fails • The device is n.
Check the dev ice software installatio n If the device is t urned off when printin g, an alert message shoul d appear on your co mputer screen; otherwise, the device software might not be installed correct ly. To resolve this, uninstall the so ftware completely, and t hen reinstall the de vice software.
There is a blank page in the file Check the file to make sure t here is no blank page. Somethin g on the page is missing or in correct Check the mar gin settings Make sure the margin set tings for the document do not exceed the printabl e area of the device.
electromagnetic fie lds. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) l ong to minimize the ef fects of these electromagn etic fields. If the above soluti ons do not work, the problem may be caused by the inability o f the application to interp ret print settings properly.
The images below show the difference between vertical a nd horizontal st reaking. Horizontal Streaks Vertical streaks NOTE: Streaks on a copied documen t commonly appear w hen the scanner glass or the plastic strip in the automatic document feeder (ADF ) is dirty.
Step 1: Chec k the print quality se ttings The print quality sett ings in the product softw are might not be optimized for the type of document you are printing. Foll ow these steps to check these setti ngs. If the issue persists , continu e to the next solution Step 2: Check the Print in Grayscale setting .
Mac OS X 1. From the File menu in y our software appl ication, choose Print . 2. Choose Paper Ty pe/Quality from the pop-up menu (located belo w the Orienta tion setting in Mac OS X v10.5). 3. In the Color Options area, make sure the Color setting is not set to Grayscale .
Print Quality Dia gnostic Report 1. Load regular, whit e, letter-size or A4 paper 2. On the product co ntrol panel, press (Setup), select Print Report , select Print Quality , and then press OK . 3. Evaluate the Print Qua lity Diagnostic Report: a Ink level b Color bars c Large-font text d Alignment pattern a .
b . Color bars: Look at the color ba rs in the middle of the page . You should see seven color bars. The se bars should have sharp edg es, should be solid (not streaked with whit e or other colors), and should be uniform in color throughout.
To prevent proble ms causing ragged bars on the PQ Diagn ostic Report, try the following sol utions: • Avoid leaving un-t aped ink cartridges outside of the printer for an extended period of time . For more information about handling in k cartridges, see Handle the ink cartridges .
Examples of bad large-font text The letters are jagged . The letters are smeared . The letters are ragged on one end . d . Alignment pattern: If the color bars and large-fon t text look OK and the ink cartridges are not emp ty, look at the alignme nt pattern directl y above the color bars.
The lines are jagged. Chapter 7 86 Solve a problem.
Self-T est Report Follow these ste ps to print, and then evaluate a Diagnostic re port. 1. Load regular, whit e, letter-size or A4 pap er. 2. On the product control pa nel, press (Setup), select Print Report , select Self - Test , and then press OK . To evaluate the Di agnostic Page: 1.
Example of Good Bars - all bars a re solid, sharp-edged, and uniformly colored - the printer is operating corre ctly. • The black bar i s printed by th e Black Ink Cartridge • The colored ba rs ar.
Black Text 2. Look at the black text printed on the page. The t ype should be sharp and cle ar. Example of good black text - the letters are shar p and clea r - the printer is operating correctly Example of bad black text - the letters are smeared .
Solution 9: Repla ce the problem ink cartridge If you saw defects on the Print Quality Dia gnostic Report or Self-Test Report and clea ning and alignment did not help, replace the problem ink cartridge . For instructions, see Replace the ink cartridges .
7. Clean only the copper-colo red contacts. Allow the ink ca rtridges to dry for approximately te n minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Slide the i nk cartridge back into the slot. Push the ink cartridge forwa rd until it clicks into place.
To clean the a rea around th e ink nozzles 1. Turn on the device and o pen the ink cartridge door. The print carriage m oves to the far right side of the devi ce. 2. Wait until th e print carriage is idle and silent , and then unplug the p ower cord from the back of the devi ce.
Media is not pi cked up from a tray • Make sure media is lo aded in the tray. For more i nformation, see Load media . Fan the media before loading . • Make sure the pap er guides are set to the correct markings in the tray for the media size you are loading.
• When using thin special media, make sure that t he tray is completely loade d. If you are using special medi a that is only available in sm all quantities, try placing th e special media on top of other pa per of the same size to help fil l the tray.
Documents are missing or faded • Check the media The media might not meet Hewlett- Packard media specificat ions (for example, th e media is too moist or too rough).
• Black dots or streaks Ink, glue, correction f luid, or an unwanted subst ance might be on the scanne r glass or lid backing . Try cleaning the device.
• Text cannot be ed ited • Error messages appear • Scanned image quality is poor • Scan defects are ap parent Scanner did nothing • Check the origi nal Make sure that the ori ginal is placed on the scanner glass correctly. For more information, see Load an original on the scanner glass .
Part of the docume nt did not scan or tex t is missing • Check the original ◦ Make sure that you load ed the original correctly. For more information, see Load an original on t he scanner glass . ◦ If you are copying a b orderless original, load the original on the scanner glass, not the ADF.
Error messages appea r "Unable to activate TW AIN source" or "An error occurred whi le acquiring the image" ◦ If you are acquiring an image fr om another device, such as a digital cam era or another scanner, make sure th at the other device is TWAIN-compli ant.
Take steps to imp rove the scan quality ◦ Use high-qualit y originals. ◦ Place the media correct ly. If the media is placed in correctly on the scanner glass, it might skew, which causes unclea r images. For more information, see Load an origin al on the scanner glass .
If the test fails, review the report for information on ho w to fix any problems foun d. For more information, see The fa x test failed . • The fax test failed • The display always show s Phone Of.
• Make sure you use the phone cord that came with the devi ce. If you do not use the supplied ph one cord to connect from the tel ephone wall jack to t he device, you might not be abl e to send or receive faxes. After you plug i n the phone cord that came with th e device, run the f ax test again.
The "Phone Cord Connecte d to Correct Port on Fax" test fail ed Solution: Plug the phone cord into the correct port. 1. Using the ph one cord supplied in th e box with the device, co nnect one end to your telephone wall j ack, then connect the other end to the port labeled 1-LINE on the back of the devi ce.
port labeled 1-LINE on the back of th e device, and the o ther end to your te lephone wall jack, a s shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" p ort If the phone cord tha t came with the device i s not long enough, you can use a coupler to extend the len gth.
• Make sure you have correct ly connected the device to th e telephone wall ja ck. Using the ph one cord supplied in th e box with the device, co nnect one end to your telephone wall j ack, then connect the other end to the port labeled 1-LINE on the back of the devi ce.
• Other equipm ent, which uses the same phone line a s the device, mi ght be causing the test to fail . To find out if other equip ment is causing a problem, disco nnect everything from the phone line, and the n run the test again.
Solution: If Fax to PC or Fax to Mac has been enable d, you may not be able to send or receive faxes if the fa x memory is full (l imited by dev ice memory). Solution: • Make sure you used t he phone cord supplied in the box wi th the device to conn ect to the teleph one wall jack.
• Make sure the device is not connected to a tele phone wall jack that is set up for digital ph ones. To chec k if your phone lin e is digital, co nnect a regular an alog phone to the li ne and listen for a dia l tone. If you do not hear a normal sounding dial tone, it migh t be a phone line set up for di gital phone s.
• Make sure the tel ephone you use to initiat e the fax call is connected directly to the device. To send a fax ma nually, the telephone must b e connected directly t o the port labele d 2-EXT on the device, as shown be low.
• If you have an a nswering machine on the same phone line with the device, you might have on e of the followin g problems: ◦ Your answering mach ine might not be set up prop erly with the device. ◦ Your outgoing messa ge might be too long or too loud to allow the d evice to detect fax tones, and the sending fax machine might disconnect.
The device cann ot send faxes, but can receive faxes Solution: • The device might be dialing too fast or too soon. You might need to insert some pauses in the number sequ ence. For example, if you need to access an outsid e line before dialing the phone number, insert a pau se following the access number.
TIP: If the device came wi th a 2-wire phone cord adapt or, you can use it with a 4-wire phone cord to extend the len gth. For information on using the 2-wi re phone cord adaptor, se e the documentation that came with it. To extend your ph one cord 1.
Solve wired (Ethernet) network problems (some models only) If you are unable to connect the product to your w ired (Ethernet) network, perf orm one or more of the following tasks. NOTE: After correcting an y of the following, run the installati on program again.
Solve wireless problems (some models only) If the device is una ble to communicate with the network after completi ng the wireless setup and software inst allation, perform one or more of the following tasks in the order shown below.
• Step 5: Make sure the wireless versi on of the HP device is set as the de fault printer driver (Windows only) • Step 6: Make sure the HP Ne twork Devices Support service is running (Windows only.
Mac OS X ▲ Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears, you can determine if the AirPort is turned on and which wireless network your computer is connected to. NOTE: For more detailed inf ormation about you r AirPort connection, click System Pref erences in the Dock, and then click Network .
B: Check to see if you can access the embedded Web server (EWS) ▲ After you establish th at the computer and the H P device both have active connections to a network, you can verify if they are on the same network by accessing the device's embedded Web server (EWS).
3. Do one of the f ollowing, dependin g on the printer st atus: a . If the HP device is Offline , right-click the device, and click Use Printer Online . b . If the HP device is Paused , right-click the device, and cli ck Resume Printing . 4. Try using the H P device over the network.
4. Scroll down the list of services, right click HP N etwork Devices Su pport , and then click Restart . 5. After the service restarts, t ry using the HP device over the netw ork again. If you are able to use t he HP device over the n etwork, your network setup w as successful.
Another common problem is that HP softwa re is not set as a tru sted software by your firewall to access t he network. This can happen if you answered “block“ t o any firewall dialog boxes tha t appeared when you installed the HP software.
Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 42 7 Solve device management problems This section provide solut ions to common problems that involve managing the device.
Check the d evice IP ad dress • To check the IP address of the product, obtain the IP address by printing a network configuration page. Press the Setup button, select Network Setup , and then select Print Network Settings . • Ping the device using the IP address from the comman d prompt.
Check the ink ca rtridges • The product prom pts you to align ink cartridges every time you install or repla ce an ink cartridge. You can al so align the ink cartridges at any ti me from the product’s control panel or by using t he HP software installed with the product.
• If the compu ter cannot recognize the HP sof tware CD in the C D drive, inspect the CD for damage. You can download the device dri ver from the HP Web site ( www.hp.com/ support ). • In the Window s device manager, make sure that the USB drivers h ave not been disabled.
1. Product Information: Shows product inf ormation (such as the produ ct name, model number, serial numbe r, and firmware version number), as well as usage inform ation. printed from t he tray. 2. Ink Deliv ery System Information : Shows information about the i nk cartridges, such as the estimated i nk levels.
Understand the network conf iguration page (some models only) If the device is connected to a network, you can print a network configurati on page to view the network settings for the device. You can use the netw ork configuration page to help troubleshoot network connectivity p roblems.
Clear jams Occasionally, media becomes jammed during a jo b. Try the followin g remedies before you attemp t to clear the jam. • Make sure that you are printing with med ia that meets specificat ions. For more information, see Media specifications .
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it fr om the rollers, check the rollers and wheels for torn pieces of paper that might be rema ining inside the device. If you do not remove all the pie ces of paper from the device, more pa per jams are likel y to occur.
NOTE: Humidity may cause paper to curl and hence paper jam. Clear jams 129.
A Technical information This section contains the following topics: • Warranty information • Device specifications • Regulatory information • Environmental product stewardship program • Thir.
Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Ink car tridge warran ty information The HP cartridge warranty is applicable when the pro duc t is used in its designated HP printing device. This warranty does not cove r HP ink products that h ave been refilled, remanufactured, refur bished, misused, or tampered with.
Device specifications This section contains the following topics: • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Ne.
Processor: 192 MHz ARM9 core Memory: 64 MB DDR2 Wireless models Processor: 180 MHz ARM9 core Memory: 32 MB SDRAM System requirem ents NOTE: For the most current information about supported o perating systems and system requirements, visit http://www.hp.
• Microsoft Windows 2003 Server Terminal Ser vic es with Citrix Metaframe XP with Featur e Release 3 • Microsoft Windows 2003 Small Business Server Te rminal Services • Microsoft Windows Server .
Media size Main tray Borderless B5 (176 x 250 mm; 6.9 x 9.8 inches Borderless (10 x 15 cm, tab) Borderless (4 x 6 inches, tab) Borderless HV Borderless A6 Borderless cabine t Borderless (13 x 18 cm), same dime nsion as 5 x 7 inches Borderless (8.
Media size Main tray Photo media (89 x 127 mm; 3.5 x 5 inch es) Photo media (102 x 152 mm; 4 x 6 in ches) Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm) Borderless photo media (89 x 127 mm; 3.
Tray Type Weight Capacity Automatic document feeder (ADF)* Paper 75 g/m 2 (20 lb index) Up to 20 sheets of plain paper (5 mm or 0.2 inches stacked) Output tray All supported media Up to 50 sheets of plain paper (text printing) * Some models only.
Guidelines for two-si ded (duplex) printing • Always use media that conforms to the devic e specifications. For more information, see Media specifications . • Do not print on both sides of transp arencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g /m 2 ) or heavier than 28 lb bond (105 g/m 2 ).
Paper type Device control panel setting HP Premium Plus Photo Papers Photo Paper HP Premium Photo Papers Photo Paper HP Advanced Photo Pape r Photo Paper HP Everyday Photo Paper, Semi-gloss Photo Pape.
Scan specificatio ns • Image editor in cluded • Integrated OCR software automatically converts scanned text to ed itable text • Scan speeds vary according to the complexity of the document • T.
Regulatory information The device meets product requirements fro m regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to user s in Kor.
FCC statemen t FCC sta tement The Unit ed States F eder al Communi cations Commis sion (in 4 7 CFR 1 5 . 1 05 ) has spec ifi ed that the follo w ing notice be br ought to the attention o f users of this pr oduct .
Notice to users in Japa n about the power cord Noise emission s tatement for Ger many Geräusc hemission LpA < 7 0 dB am A rbeitsplatz im Nor malbetrieb nac h DIN 4 56 3 5 T .
Notice to users of the U.S. telephon e network: FCC requirements Notice to users of th e U.S. telephone net wor k: FCC requirements This equipmen t complies w ith FCC rules , P art 6 8. On this equipment is a label that contains, among other inf ormation , the FCC R egistrati on Number and Ringer E qui valent Number (REN) for this equipmen t.
Notice to users o f the Canadian telep hone network Note à l’at tention des utilisa teurs du réseau téléphoniqu e canadien/N otice to users of the C anadian tel ephone net w ork Cet appar eil es t conforme au x spéc ifi cations tec hniques des équipemen ts terminau x d’Industr ie Canada .
Notice to users in the Eu ropean Economic Ar ea Notice to users in th e European Economic Area This pr oduct is desi gned to be connected to the analog S w itched T elecomm unication Networks (P S TN) of the E uropean E conomic A rea (EEA ) countrie s/regi ons.
Exposure to ra dio frequency radi ation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FC C radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
European Un ion regulato ry notice European Union Regulator y Notice Products bearing the CE marking comply with the following EU Directives: · Low Voltage Directive 2006/95/EC · EMC Directive 2004/108/EC CE compliance of this product is valid only if power ed with the correct CE-marked AC adapter provided by HP .
Declaration of co nformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-0902-01-A Supplier’s Address: 138, Depot Road,.
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Co mpany DoC#: SDGOB-0833-Rev.7.0 Supplier’s Address: 138, Depot Road, #02-01 Singapore 10968.
Environmental product stewardship prog ram Hewlett-Packard is committed to providing qualit y products in an environmentally sound manner. Design for recycling has been inco rporated into this product. The numb er of materials has been kept to a minimum while ensuring proper functionality and reliability.
Disposal of waste equipmen t by users in private household s in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicate s that this product must not be disposed o f with your other household w a ste.
Power cons umption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR sp ecifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imagin g products: ENERGY STAR is a U.
Third-party licenses This section contains the following topics: • HP Officejet 4500 Desktop • HP Officejet 4500 • HP Officejet 4500 Wireless Third-party lic enses 155.
HP Officejet 4500 Desktop Third-part y licenses A ES rijndael-alg-f st .c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael cipher (no w AE S) @author V incent Rijmen <v incent.r ijmen@esat.k uleuven .ac.be> @author Antoon Bo sselaers <antoon .
SHA2 FIPS 18 0 - 2 SHA- 2 2 4/2 5 6/384/512 implemen tation Las t update: 0 2/0 2/200 7 Issue date: 04/3 0/2005 Cop yri ght (C) 2005, 200 7 Oliv ier Gay <oli vier .
ZLIB zlib .h -- interface of the 'zlib' gener al purpose compr ession libr ar y ver sion 1.2 .3, J uly 18th , 2005 Cop yri ght (C) 19 9 5- 2005 Jean -loup Gaill y and Mark Adler This s oftwar e is pro vided 'as-is', w ithout any e xpress or im plied war ran ty .
HP Officejet 4500 Third-part y licenses A ES rijndael-alg-f st .c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael cipher (no w AE S) @author V incent Rijmen <v incent.r ijmen@esat.k uleuven .ac.be> @author Antoon Bo sselaers <antoon .
Expat Cop yri ght (c) 199 8 , 199 9 , 2000 Thai Open Sour ce Softwar e Center Ltd P ermission is her eby gr anted, f ree o f char ge , to any per son obtaining a copy o f this softwar e and associ ate.
OpenSSL Cop yri ght (C) 19 9 5-199 8 Eri c Y oung (eay@c r yptso ft.com) All r ights r eserved . This pac k age is an S SL implementation w ritten by Er ic Y oung (eay@c ryptsoft .com) . The implemen tation w as wr it ten so as to confor m with Netscapes S SL.
THIS S OFTW ARE IS PR OVIDED B Y ERIC Y OUNG ``AS IS'' AND ANY E XPRE S S OR IMPLIED W ARRANTIE S, INCL UDING , BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABI LITY AND FI TNE SS F OR A P ARTIC UL AR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR O VIDED B Y THE OpenSSL P RO JECT ``A S IS'' AND ANY EXP RE S SED OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P ART ICULAR PURPO SE ARE DISCLAIMED .
THIS S OFT W ARE IS PR O VIDED B Y THE OpenSSL P RO JECT ``A S IS'' AND ANY EXP RE S SED OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P ART ICULAR PURPO SE ARE DISCLAIMED .
THIS S OFTW ARE IS PR O VIDED B Y THE PRO JECT AND C ONTRIBUT ORS ``A S IS'' AND ANY EXP RES S OR IMPLIED W ARR ANTIE S, INCL UDING, B UT NO T LIMITED T O, THE IMP LIED W ARR ANTIE S OF MERCHANT ABILITY AND FITNE S S FOR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
HP Officejet 4500 Wireless Third-part y licenses A ES rijndael-alg-f st .c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael cipher (no w AE S) @author V incent Rijmen <v incent.r ijmen@esat.k uleuven .ac.be> @author Antoon Bo sselaers <antoon .
Expat Cop yri ght (c) 199 8 , 199 9 , 2000 Thai Open Sour ce Softwar e Center Ltd P ermission is her eby gr anted, f ree o f char ge , to any per son obtaining a copy o f this softwar e and assoc iate.
OpenSSL Cop yri ght (C) 19 9 5-199 8 Eri c Y oung (eay@c r yptso ft.com) All r ights r eserved . This pac k age is an S SL implementation w ritten b y Eri c Y oung (eay@c ryptsoft .com) . The implementati on was w ritten so as to confor m with Netscapes S SL.
THIS S OFTW ARE IS PR OVIDED B Y ERIC Y OUNG ``AS IS'' AND ANY E XPRE S S OR IMPLIED W ARRANTIE S, INCL UDING , BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABI LITY AND FI TNE SS F OR A P ARTIC UL AR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR O VIDED B Y THE OpenSSL P RO JECT ``A S IS'' AND ANY EXP RE S SED OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P ART ICULAR PURPO SE ARE DISCLAIMED .
THIS S OFT W ARE IS PR O VIDED B Y THE OpenSSL P RO JECT ``A S IS'' AND ANY EXP RE S SED OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P ART ICULAR PURPO SE ARE DISCLAIMED .
THIS S OFTW ARE IS PR O VIDED B Y THE PRO JECT AND C ONTRIBUT ORS ``A S IS'' AND ANY EXP RES S OR IMPLIED W ARR ANTIE S, INCL UDING, B UT NO T LIMITED T O, THE IMP LIED W ARR ANTIE S OF MERCHANT ABILITY AND FITNE S S FOR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
B HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site.
• The HP software on your computer: NOTE: For more information about opening and us ing these HP software tools, see Device management tools ◦ Solution Center (Windows) : Click Status , and then click Estimated Ink L evels . The My Cartridges tab lists the currently in stalled cartridges.
C Additional fax setup After completing all the steps in the getting starte d guide, use the instructions in this section to complete your fax setup. Keep your getting star ted guide for later use.
Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you have (serial or parallel) , check with your telephone company.
• Answering machine: An answering machine t hat answers voice calls at the same phone number you use for fax calls on the device. • Voice mail service: A voice mail subscription through your telephone company at the same number you use for fax calls on the device.
Other equipment or services sharing your fax line Recommended fax setup DSL PBX Distinct ive rin g service Voice calls Computer dial-up modem Answering machine Voice mail service Case J: Shared voice/.
3. (Optional) Change the Rings to Answer setting to the lowest setting (two r ings). 4. Run a fax test. When the phone rings, the device answe rs automatically after the nu m ber of rings you set in the Rings to Answer setting. The device begins em itting fax receptio n tones to the sending fax machin e and receives the fax.
3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the device wi th optional equipment, contact your local service provider or vendor for further assistance.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1-LINE port You might need to connect the supplied phon e cord to the adapter provided for your country/regio n. To set up the dev ice with a distinctive ring service 1.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Telephone (optional) To set up the device with a shared voice/fax line 1.
Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port You might need to connect the supplied phon e cord to the adapter provided for your country/regio n. To set up the dev ice with voice mail 1.
Set up the device with a comp uter dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the device.
Set up the device with a computer DSL/ADSL modem If you have a DSL line and use that phon e line to send faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was su pplied with the device to connect to the 1-LINE port on the back of the de vice.
4. Connect the DSL modem to the parallel sp litter. 5. Connect the parallel splitter to the wall jack. 6. Run a fax test. When the phone rings, the device aut omatically answers after the num ber of rings you set in the Rings to Answer setting. The device be gins emitting fax reception tones to the sending fax machine and receives the fax.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1- LINE por t. You might need to connect the suppli ed phone cord to the adapter provided for your country/region. 3 Computer with modem 4 Telephone 1. Remove the white plug from the port labeled 2-EXT on the back of the product.
Shared voic e/fax with compu ter DSL/ADSL modem Use these instructions if you r computer has a DSL/ADSL modem 1 Telephone wall jack 2 Parallel sp litter 3 DSL/ADSL filter 4 Phone cord supplied with the device You might need to connect the supplied phone cord to the adapter provided for your country/region.
To set up the dev ice with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls.
3 Answering machine 4 Telephone (optional) To set up the device with a shared voice/fax line with an swering machine 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Unplug your answering machine from the tel epho ne wall jack, and connect it to the port labeled 2-EXT on the back of the device.
Shared voice/fax lin e with computer dial-u p modem and answering machine There are two different w ays to set up the product with yo ur computer based on the number of phone ports on your computer.
1. Remove the white plug from the port labeled 2-EXT on the back of the product. 2. Find the phone cord that connects from the back of your computer (y our computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product.
Shared voice/fax line with computer DSL/ADSL m odem and answering mac hine 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the device connected to the 1-LINE port on the back of the device You might need to connect the supplied ph one cord to the adapter provided for your country/r egion.
To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL pr ovider. NOTE: Phones in other parts of the home/office sharing the same phone n umber with DSL/ ADSL service will need to be connected to additi onal DSL/ADSL filters, otherwise you will experience noise when making voice calls.
Since your computer dial-up modem shares the pho ne line with the device, you cannot use both your modem and the device simultaneously. For exam ple, you cann ot use the device for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet.
4. Using the phone cord supplied in the b ox wi th the device, connect one end to your telephone wall jack, then connect the other end to the po rt labeled 1-LINE on the back of the device. NOTE: You might need to connect the supplied phone cord to the adapter provided for your country/region.
Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing. Perform this test after you have comp leted setting up the device for faxing.
D Network setup (some models only) You can manage network settings for the device through the device control panel as described in the next section. Additional advanced settings are available in the embedded Web server, a configuration and status tool you access fr om your Web browser using an existing network connection to the device.
This section contains the following topics: • Set link speed • To View IP settings • To Change IP settings Set link speed You can change the speed at which data is tr ansmitted over the network. The default is Automatic . 1. Press the Setup button.
Set up the device for wireless co mmunication (so me models only) You may set up the device for wireless commu nication using one of the following ways: Setup method Infrastructure wireless communicat.
There are two communication mode option s: • Ad hoc: On an ad hoc network, the device is set to ad hoc commun ication mode and communicates directly with other wirele ss devices without the use of a WAP. All devices on the ad hoc netwo rk must: ◦ Be 802.
NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact your network administrator or the person who set up the wireless network.. To set up wirel ess communica ti on using the install er (Windows) NOTE: For this method, you will need to have a wi reless network set up and r unning.
To turn off wirele ss communication • Device control panel: Pr ess Setup , then select Wirel ess , then select Wireless ON/OFF , and then select either On or Off . • Press the wireless button on the fro nt of the device. To print a wireless test p age Print the wireless test page for information about the device's wireless connection.
Guidelines for ensuring wireless netw ork security This section contains the following topics: • To add hardware addresses to a WAP • Other guidelines To add hardw are addresses to a WAP MAC filte.
not simply delete the device applicat ion files from your computer. Make sur e to remove them properly using the uninstall utility prov ided when you installed the software that came with the device. There are three methods to uninstall the software on a Windows computer, and one method to uninstall on a Macintosh computer.
4. Restart your computer. NOTE: It is important that you disconnect the device before restarting your computer . Do not connect the device to your computer until after you have reinstalled the software. 5. Start the Setup program for the device again .
E Device management tools This section contains the following topics: • Toolbo x (Windows) • Use the HP Solution Center (Windows) • HP Utility (Mac OS X) • Embedded Web server (some models only) Toolbox (Windows) The Toolbox provides maintenanc e information about the device.
NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on the selected device. Ink level warnings and indicators provid e es timates for planning purposes only. Whe n you receive an ink alert message, c onsider having a replaceme nt cartridge available to avoid possible printing delays.
You can open the embedded Web server by using these methods: • Web browser: In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the device. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.
F Errors (Windows) This list represents some of the errors you might see on you r computer screen (Windows) and how to fix the errors. • Fax Memory Full • Device Disconnected • Ink Alert • Car.
Ink level warnings and indicators provide estimates for planning purp oses only. When yo u receive a low-ink warning message, consider having a re p lacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality become s unacceptable.
3. Wait until the print carriage is idle and silent, and then lightly press down on the ink cartridge to release it. 4. Pull the ink cartridge toward you, out of its slot. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Doing so can result in clogs, ink failure, and bad electrical connections.
Solution 2: Turn the product off and on Turn off the product, and then turn it on again. If the problem persists, try the next solution. Solution 3: Clean the el ectrical contacts Clean the electrical contacts on the in k cartridge. For more information, see Clean the ink cartridge contacts .
Before you try to clear the jam, check the following: • Make sure that you have loa ded paper that meets s pecifications and tha t is not wrinkled, folded, or damaged. For more informatio n, see Media specifications . • Make sure that the product is clean.
Usually, you can resolve such problem s by completing the following steps: 1. Press the (Power) bu tton to turn off the product. 2. Unplug the power cord, and then plug in the power cord again.
Index Symbols/Numerics (ADF) automatic document feeder clean 22 feeding problems, troubleshoot 22 A accessibility 3, 9 accessories Printer Status Report 125 Self-Test Report 125 warranty 131 acoustic .
default settings copy 38 deleting faxes from memory 46 device control panel locati ng 10 network settings 198 scan from 35 send faxes 40 dial tone test, failure 104 dial type, setting 54 dial-up modem.
test setu p 197 troubleshoot 100 voice mail, set up (parallel phone systems) 182 wall jack test, failed 102 Fax B&W function indicator 13 Fax Color function indicator 13 Fax to Mac activate 50 mod.
shared with fax and voice line (parallel phone systems) 186 shared with fax and voice mail (parallel phone systems) 194 monitor dialing 41, 43 multi-feeds, troubleshoot 93 N network port address 113 n.
redial options, setting 54 reduce fax 48 regulatory information 142, 147 regulatory model number 149 replace ink cartridges 62 report wireless test 203 reports confirmation, fax 56 error, fax 57 fax t.
T technical information copy specifications 139 fax specifications 140 scan specifications 141 telephone line, answer ring pattern 53 telephone wall jack, fax 102 telephone, fax from receive 44 send 4.
two-si ded 34 uninstall software 205 wireless communication advanced wireless troubleshooting 114 basic wireless troubleshooting 114 Ethernet setup 202 radio, turn off 198 reducing interference 204 re.
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P odręcznik użytk o w nik a © 2009 He wlett-P ackar d Dev elopment Compan y , L.P . www .hp.com/su pport.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) CM743A è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) CM743A - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) CM743A imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) CM743A ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) CM743A, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) CM743A.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) CM743A. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) CM743A insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
