Manuale d’uso / di manutenzione del prodotto 400 del fabbricante HP (Hewlett-Packard)
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HP DeskJet 400 Printer T echnical Support Solutions Guide H.
HP DeskJet 400 Printer T echnical Support Solutions Guide H HP Part Number 5960-9676 Printed in U.S.A. September 1995 Edition Thi d t t d ith F M k 4 0 4.
ii Notice The information contained in this document is subject to change without notice. HEWLETT -P ACKARD MAKES NO W ARRANTY OF ANY KIND WITH REGARD TO THIS MA TERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE.
iii Publication History This document is the first T echnical Support Solutions Guide (TSSG) for the DeskJet 400 printer . The printing history of this guide is: First Edition . . . . . . . . . . . . . . September 1995 T rademark Credits AGF A is a registered trademark of Agfa-Gevaert AG.
iv Conventions This document uses special conventions to clarify information and ensure your safety and the safety of the product. Pay special attention to the information highlighted in the following ways: Italic type is used for the titles of publications and for emphasis in a paragraph.
v About This Guide This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet 400 printer . It represents a collection of information gathered from Hewlett-Packard’ s dealer and end-user support organizations.
vi.
Contents-1 Contents Chapter 1 Product Information Model Numbers and Product Positioning . . . . . . . . . . . . . . . 1-2 Support T ools . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features and Benefits . . . . . . . . . . . . . . . . . . . .
Contents-2 Chapter 3 Operation and Usage Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . 3-2 Loading Media . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Normal Printing from the Paper T ray . . . . . . . . . . . . . . . 3-3 Manual Single Load .
Contents-3 Chapter 5 Problem Resolution T roubleshooting T ools . . . . . . . . . . . . . . . . . . . . . 5-2 Overall T roubleshooting . . . . . . . . . . . . . . . . . . . . 5-3 Solving Power Adapter Problems . . . . . . . . . . . . . . . . . 5-4 T roubleshooting the Printer .
Contents-4 Chapter 6 Service and Support Information Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 U.S. Service Support Contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 HP Express Exchange Service .
List of T ables-1 List of T ables Chapter 1 Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Table 1-1. The HP DeskJet 400 Printer Model Numbers and Product Positioning . 1-2 Table 1-2. HP DeskJet 400 Printer Features and Benefits .
List of T ables-2 Chapter 3 Operation and Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Table 3-1. Description of Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Table 3-2. Media Loading Information .
Product Information 1-1 1 Product Information Chapter Contents Section T itle Page Model Numbers and Product Positioning . . . . . . . . . . . . . . . . . 1-2 Support T ools . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features and Benefits .
1-2 Product Information Model Numbers and Product Positioning Support T ools Hewlett-Packard recommends the following tools for supporting HP DeskJet 400 printer . • Dial caliper or accurate linear scale • T issue paper • Cotton swabs • Clean lint-free soft cloth • Brush or small computer vacuum cleaner T able 1-1.
Product Information 1-3 Features and Benefits T able 1-2. HP DeskJet 400 Printer Features and Benefits Feature Benefit Black output resolution: • 600 by 300 dots per inch Letter -quality output at an affordable price. Prints on plain paper No special paper required.
1-4 Product Information T rueT ype scalable fonts support in Windows using the HP printer driver included with the printer The HP DeskJet 400 also supports T rueT ype scalable fonts Create any size text needed in Windows 3.
Product Information 1-5 V iews Figure 1-1. The HP DeskJet 400 Printer Figure 1-2. The HP DeskJet 400 Printer (Internal View) Note • For physical dimensions, see “Physical Specifications” later in this chapter .
1-6 Product Information Printer Options The HP DeskJet 400 printer uses a power adapter . When replacing the power adapter , quote the power Adapter number listed below .
Product Information 1-7 Power Adapter Part Numbers T able 1-4. Power Adapters Plug T ype Country or Region Power Adapter Part Number Region’ s AC V oltage U.
1-8 Product Information China Argentina 9100-5129 220 V ac Chile Latin America 9100-5346 220 V AC T able 1-4. Power Adapters (Continued) Plug T ype Country or Region Power Adapter Part Number Region.
Product Information 1-9 Supplies and Accessories T able 1-5. HP DeskJet 400 Printer Supplies and Accessories Part Number Supply/Accessory Description 51626A Black print cartridge 51625A Color print cartridge C3280A C3281A C3282A Color Kit, including the color print cartridge (cyan, magenta, and yellow inks) and cartridge storage container U.
1-10 Product Information User Documentation T able 1-6. Available HP DeskJet 400 Printer’ s User Documentation Kits Language User Documentation Kit Part Number HP DeskJet 400 Chinese (T raditional) .
Product Information 1-11 Internal Fonts Note Windows 3.1 does not support these internal fonts. The HP DeskJet 400 printer driver uses T rueT ype fonts when printing from Windows 3.1 (see “Selecting a Printer Driver” in chapter 4). T able 1-7. Internal Portrait Fonts Portrait Fonts Comments Courier Upright (6 and 12 point) 5 cpi 10 cpi 16.
1-12 Product Information Specifications T able 1-9. Performance Specifications Category Specification Print modes Draft and Letter -Quality (LQ) Print speed Draft Letter -Quality 3 pages per minute.
Product Information 1-13 T able 1-10. Reliability Specifications Category Specification Printer usage 5,000 pages per year Mean time between failures (MTBF) 20,000 hours Mechanism life 25,000 pages T able 1-11.
1-14 Product Information Figure 1-3. Physical Specifications T able 1-13. Physical Specifications Item Figure 1-7 Reference Approximate Dimensions Approximate Weight Printer with the paper tray closed Width Height Depth A B C 13.7 in. (348.5 mm) 6.96 in.
Product Information 1-15 Figure 1-4. Packaging Dimensions Specifications T able 1-14. Packaging Dimensions Specifications Packaging Dimensions Specifications Figure 1-8 Reference Dimensions of Package Length Width Height A B C 17.7 in. (450 mm) 9.1 in.
1-16 Product Information T able 1-15. Environmental Specifications Category Specification T emperature Operating Non-operating Recommended operating 5 ° to 40 ° C (41 ° to 104 ° F) -40 ° to 60 .
Product Information 1-17 T able 1-16. Product Safety Specifications Item Safety Certification Power Adapter UL CSA TÜV SEMKO NEMKO KEMA FIMKO LCIE SECV DEMKO SEV MITI NOM1 Printer with Power Adapter UL CSA TÜV NOM1 Item EMI Certification Printer with power adapter FCC Class B when used with a Class B computing device (U.
1-18 Product Information T able 1-17. Paper Handling Specifications Category Specification Printable weights Paper Auto feed Paper Manual feed Envelopes Cards 16 to 24 lb (60 to 90 g/m 2 ) 16 to 36 lb (60 to 135 g/m 2 ) 20 to 24 lb (75 to 90 g/m 2 ) 110 ib Index max: 8.
Product Information 1-19 Figure 1-5. Printable Area (Portrait Orientation) Figure 1-6. Printable Area (Landscape Orientation) black and color printing 0.08 inch (U.S. Letter , Legal and Executive) 2.0 mm (A4) black and color printing 0.25 inch (U.S. Letter , Legal and Executive) 3.
1-20 Product Information 1. The specifications in this table are based on text scale mode off (63 lines/page on U.S. letter size paper) and perforation skip mode off. The top margin (portrait mode) increases to 0.5 inches with perforation skip on. (The factory default setting for perforation skip mode is on.
Product Information 1-21 1. The 51625A print cartridge life specification is based on using Normal print mode with an average 8% area fill. T able 1-19.
1-22 Product Information.
Installation and Configuration 2-1 2 Installation and Configuration Chapter Contents Section T itle Page Items Included . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Connecting Power to the Printer . . . . . . . . . . . . . . . . . . . 2-3 Connecting the Printer to a Power Adapter .
2-2 Installation and Configuration Items Included Figure 2-1. Items Included Note Items not included with the HP DeskJet 400 printer are listed below: – Centronics Parallel Interface Cable – Color Kit See tables 1-5 through 1-9 for the part numbers of these HP DeskJet 400 printer accessories.
Installation and Configuration 2-3 Connecting Power to the Printer Connecting the Printer to a Power Adapter Caution Power adapters emit some magnetic interference. Place the adapter on the floor , or at least one inch (approximately 3 cm) away from the computer , disk drive, or hard disk.
2-4 Installation and Configuration Centronics Parallel Pinout Information Figure 2-2. Centronics Parallel Interface Connector 1. Active low. T able 2-2. Centronics Parallel Interface Pinout Information Pin Number Pin ID Description 1 Strobe 1 A low pulse causes the printer to read one byte of data.
Installation and Configuration 2-5 Connecting the Interface Cable and Establishing Communication • Use a Centronics parallel interface cable to connect HP DeskJet 400 printer to the computer . 1. T urn off the computer and the printer . 2. Connect the printer end of the interface cable to the parallel interface port on the printer .
2-6 Installation and Configuration 3. Connect the computer end of the parallel cable firmly into the parallel port on your computer and tighten the screws on the connector . 4. T urn on the computer and the printer . The printer Power light should come on.
Installation and Configuration 2-7 Installing Windows Printer Drivers This section outlines the procedures for installing Microsoft’ s and Hewlett-Packard’ s printer drivers for W indows 3.1. For more information on available printer drivers, see “W indows Printer Driver Information” in chapter 4.
2-8 Installation and Configuration Configuring the Printer Go to the printer setup to configure the printer . Follow the instructions on the screen to set the configuration. Alternatively , you could configure the printer by using the DJPMenu Configuration Utility for DOS environment.
Installation and Configuration 2-9 Localizing Factory Defaults Y ou can also use the DJPMenu configuration utility to change the factory default settings to those appropriate to a particular country .
2-10 Installation and Configuration.
Operation and Usage 3-1 3 Operation and Usage Chapter Contents Section T itle Page Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . 3-2 Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Normal Printing from the Paper T ray .
3-2 Operation and Usage Printer Buttons and Lights Loading Media Note For patterns of lights on the printer that indicate problems, see “Printer Light Indications” in chapter 5.
Operation and Usage 3-3 Normal Printing from the Paper T ray 1 If you are using legal, executive, B5 size paper, envelopes, labels and thick paper , you will have to feed these into the printer manually , one by one . See the section on “Manual Single Load”.
3-4 Operation and Usage Manual Single Load 1. Select Manual Feed in the Printer Setup dialog box. 2. Open the paper tray . 3. Open the printer door and switch the envelope lever to envelope if you are using envelope, labels or thick paper . Switch the lever to paper if you are using paper or transparencies.
Operation and Usage 3-5 Notes • If you are loading letterheads or HP transparencies, insert them print side up, with the top of the page going into the printer . • Remember to switch the envelope lever to paper after you have finished printing envelopes, labels, or thick paper .
3-6 Operation and Usage Installing/Replacing a Print Cartridge Caution • Do not let the print cartridge contacts and nozzles touch any surface or object, including your fingers. Oil and dust can cause missing dots and other print quality problems. • The star wheels on the printer door have sharp edges.
Operation and Usage 3-7 7. Push the green top in until the print cartridge snaps into place. 8. Close the printer door . 9. Press the Change Cartridge button again to bring the carriage back home position so that it is ready to print. Note Use only a recommended print cartridge.
3-8 Operation and Usage T able 3-3. Common Problems with Print Cartridges Problem Possible Causes Solution Nothing prints • T ape may be covering the print cartridge nozzles. • The print cartridge is out of or nearly out of ink. • The print cartridge is faulty .
Operation and Usage 3-9 Maintenance The HP DeskJet 400 printer does not require any scheduled maintenance. Periodic cleaning, however , not only enhances the look of the printer , but also maintains it in optimum condition. Cleaning may also make it easier to diagnose a problem visually .
3-10 Operation and Usage Print Cartridge T ips • Do not use print cartridges after the expiration date. See “Identifying the Print Cartridge Expiration Date” in chapter 5. • Keep the print cartridges sealed in the packaging container until ready for use.
Operation and Usage 3-11 Thermal Inkjet II T echnology The HP DeskJet 400 printer uses Thermal InkJet II (TIJ II) technology . This technology is based on a disposable print cartridge which propels ink out of 48nozzles. The basic principle of TIJ II is to apply heat to a tiny measure of ink until it expands and is propelled through a nozzle.
3-12 Operation and Usage.
Printer Drivers 4-1 4 Printer Drivers Chapter Contents Section T itle Page W indows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . 4-2 Microsoft’ s Printer Drivers for Windows . . . . . . . . . . . . . . . . . . 4-2 Hewlett-Packard’ s Printer Drivers for Windows .
4-2 Printer Drivers Windows Printer Drivers Hewlett-Packard and Microsoft provide several HP DeskJet 400 printer driver solutions for W indows 3.1. This chapter identifies available printer drivers and which driver to choose for optimum performance.
Printer Drivers 4-3 Printer Driver Features and Capabilities HP DeskJet 400 Printer Driver (v6.0) for Windows The HP DeskJet 400 Printer Driver for W indows (v 6.
4-4 Printer Drivers Minimum Configuration for Hewlett-Packard’ s Printer Drivers Hewlett-Packard’ s printer drivers require the following minimum system configuration: CPU 80386 processor or gre.
Printer Drivers 4-5 Common Windows Printer Driver Problems Composite Black Ink The printer driver produces composite black by mixing the colors of the color print cartridge to produce “black” ink.
4-6 Printer Drivers Increasing the Printing Speed Selecting a Printer Driver If you use Microsoft W indows 3.1, install the HP DeskJet 400 printer driver provided with the printer . The accompanying printer software guide provides installation instructions, or see Installing W indows Printer Drivers in chapter 2.
Problem Resolution 5-1 5 Problem Resolution Chapter Contents Section T itle Page T roubleshooting T ools . . . . . . . . . . . . . . . . . . . . . . . 5-2 Overall T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . 5-3 Solving Power Adapter Problems .
5-2 Problem Resolution T roubleshooting T ools The following tools are recommended for troubleshooting the HP DeskJet 400 printer: • Dial caliper or accurate linear scale • T issue paper • Cotto.
Problem Resolution 5-3 Overall T roubleshooting Figure 5-1. Overall Troubleshooting Read “Printer Light Indications” in this chapter. Start Printer fails to power up correctly (power light off)? L.
5-4 Problem Resolution Solving Power Adapter Problems T roubleshooting the Printer Self-T ests Power On Self-T est HP DeskJet 400 printer performs a power -on self-test when the printer is turned on to test printer operation. There is no printout associated with the power -on self-test.
Problem Resolution 5-5 Printer Demo Page The printer demo page pattern printed with a black print cartridge installed shows the following: • A nozzle test pattern that identifies any ink nozzles that are not printing.
5-6 Problem Resolution Figure 5-2. Printer Demo Page with a Black Print Cartridge Installed.
Problem Resolution 5-7 Printing Problems T able 5-2. HP DeskJet 400 Printing Problems Problem Probable Cause Solution Printing is skewed or slanted Sheets are not feeding into the printer correctly . The print on your pre-printed forms is slanted. See “Avoiding Print Skew” in this chapter .
5-8 Problem Resolution Printer Light Indications The HP DeskJet 400 printer lights blink on and off to give you information about what the printer is doing. Figure 5-3. Printer Buttons and Lights T able 5-3. Printer Light Indicatons Note One or more blinking lights suggests that user intervention is needed.
Problem Resolution 5-9 T able 5-4. Error Light Patterns Error Light Indication Probable Cause Solution None of the lights lit up Internal ROM is defective Return printer for replacement of main PCA Ch.
5-10 Problem Resolution Solving Carriage Stall Conditions A carriage stall error condition occurs if the printer detects a problem with the movement of the print cartridge cradle along the printer carriage. In order to exit from a carriage stall, you have to turn the printer off.
Problem Resolution 5-11 5. If the printer has a carriage stall error condition, look for obstructions or binding along the printer carriage path. Slide the print cartridge cradle back and forth across the printer mechanism. If the problem cannot be resolved, return the printer for repair .
5-12 Problem Resolution T roubleshooting Paper Feed Operations T able 5-5. Media Related Problems Problem or Indication Possible Causes and Solutions If you are using manual feed Print is skewed or slanted See “Avoiding Print Skew” in this chapter .
Problem Resolution 5-13 If you are using the paper tray Media loading from the paper tray is skewed or slanted 1. Media of different types or weights may be loaded together in the IN tray . If so, remove all the media and replace with a single type. 2.
5-14 Problem Resolution Clearing Paper Jams 1. T urn off the printer and remove the paper from the paper tray . 2. Open the printer door and remove it by grasping its sides and pulling it up. 3. Open the paper separator (the flap that separates the printed pages from the blank sheets) by pulling it toward you.
Problem Resolution 5-15 T able 5-6. Possible Causes for Paper Jams Possible Cause Solution Paper is out-of-specification Use paper that meets the specifications listed in chapter 1. IN tray is too full Make sure that the stack of paper in the IN tray is no more than 0.
5-16 Problem Resolution A voiding Print Skew Print skew results when the movement of paper in the mechanism is not square to the carriage movement. The result is inconsistent print margins along the paper’ s edge.
Problem Resolution 5-17 Measuring Print Skew 1. Load a stack of paper in the IN tray . Use paper with squareness that is within tolerance. 2. Print a page of information that should display a consistent left margin down the page. 3. T ake measurements to determine the print skew on the page.
5-18 Problem Resolution T roubleshooting Communication Problems Printer connected to some type of sharing device? Prints the DOS directory? From DOS, send the following command to print the DOS directory: DIR>LPT1: Disconnect the printer from the sharing device.
Problem Resolution 5-19 Cable fully seated on the printer and host connectors? Retest passes? Connect the printer to a different host or connect a different printer to the same host. Retest. Reseat the cable on the printer and host interface connectors.
5-20 Problem Resolution T roubleshooting Print Cartridges Short Print Cartridge Life There are several causes for a short print cartridge life. The information below describes the average print cartridge life for the two recommended print cartridges and possible causes for a reduction to this expected print cartridge life.
Problem Resolution 5-21 The print cartridge packaging seal was broken too soon The print cartridge has a longer life sealed in its packaging rather than in the printer . Keep print cartridges sealed in their packaging until needed. Then, install the print cartridge in the printer promptly .
5-22 Problem Resolution Identifying the Print Cartridge Expiration Date Print quality problems may be caused by print cartridges that have passed their expiration date. There are two methods for determining whether a print cartridge is past its expiration date: 1.
Problem Resolution 5-23 1. At office, with ambient printing at least once a month. T able 5-9. Print Cartridge Life Specifications — Age Print Cartridge Print Cartridge Life Part Number Descriptio.
5-24 Problem Resolution Using the Print Cartridge Cleaning Routine When dots or lines are missing from printouts, use the following routine to clear the print cartridge ink nozzles. The HP DeskJet 400 printer can clean either a black or a color print cartridge.
Problem Resolution 5-25 Removing Crusted Ink from the Print Cartridge Nozzles Print cartridges left out of the printer may have crusted ink on the print cartridge nozzles. Do not install a print cartridge with crusted ink into the printer . Use the following procedure to remove the crusted ink from the nose of a black print cartridge.
5-26 Problem Resolution Cleaning the Electrical Contacts Y ou may need to clean the electrical contacts on the print cartridge if: • the print cartridge cradle does not return to the home position when you press the Setup button. • the characters printed are incomplete, or if dots or lines are missing from the printouts.
Problem Resolution 5-27 T roubleshooting Print Quality Solving Black Print Quality Problems T able 5-11. Solving Black Print Quality Problems Black Print Quality Issue Possible Cause and Solution Print is faint or fuzzy 1.
5-28 Problem Resolution Solving Color Print Quality Problems Black printing is fading 1. Run the print cartridge cleaning routine to clear the nozzles. See “Using the Print Cartridge Cleaning Routine” in this chapter . 2. If the print quality does not improve, replace the print cartridge.
Problem Resolution 5-29 Printouts contain inconsistent color fill patterns with horizontal bands or thin lines running completely across the sheet If bands or thin lines run all the way across the printout, the inconsistent color fill pattern can result from either of two problems: waitbanding or overlapping lines.
5-30 Problem Resolution Color fades on transparencies It is possible that the transparencies are being exposed to ultraviolet light, typically from the sun. Check other instruments and machinery near the printer to see that they do not create ultraviolet light.
Problem Resolution 5-31 Printouts Missing Rows of Dots Figure 5-4. Printouts Missing Dots Horizontal rows of dots missing on printouts may be the result of a connection problem between the print cartridge cradle contacts and the print cartridge contacts.
5-32 Problem Resolution 3. Once the print cartridge and print cartridge cradle contacts are dry , reinstall the print cartridge. Retest by printing the printer self-test. – If all of the rows of dots are printing, no further troubleshooting is necessary .
Problem Resolution 5-33 Inconsistent Color Fill Patterns Figure 5-5. Inconsistent Color Fill Pattern The print quality in color fill patterns is best if the computer sends data at the same rate as the printer prints it.
5-34 Problem Resolution.
Service and Support Information 6-1 6 Service and Support Information Chapter Contents Section T itle Page W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . 6-2 U.S. Service Support Contracts . . . . . . . . . . . . . . . . . . . .
6-2 Service and Support Information W arranty Information Hewlett-Packard maintains facilities throughout the world that can service HP DeskJet 400 printer . The warranty for HP DeskJet 400 printer varies, depending on the date of purchase, and the country of purchase.
Service and Support Information 6-3 U.S. Service Support Contracts HP Express Exchange Service Hewlett-Packard offers an express exchange service to minimize product downtime. W ith HP Express Exchange Service, a replacement unit is available by 10:30 the next working day .
6-4 Service and Support Information Returning a Printer for Service In the U.S. If a printer requires service, the customer can contact a service authorized reseller . The reseller should verify that the printer is in need of repair and contact the HP Corvallis Service Center .
Service and Support Information 6-5 In the UK, France, Germany , Switzerland, Austria, Belgium, Norway , Sweden, Denmark, Finland, and the Netherlands If a printer fails during the warranty period, the customer should do the following: 1. Follow the troubleshooting procedures in this document or consult the HP FIRST facsimile assistance services.
6-6 Service and Support Information Service and Support Resources Obtaining Printer Drivers For the latest available versions of printer drivers, contact the appropriate software vendors directly . Hewlett-Packard offers printer drivers through the HP Forum on CompuServe.
Service and Support Information 6-7 Additional Resource Information Presales Information 1. HP FIRST 2. HP Customer Information Center 3. HP Reseller Response Line (HP Authorized Resellers Only) 4. HP BBS 5. CompuServe and Internet 6. HPNN (HP Authorized Resellers Only) Postsales Information 1.
6-8 Service and Support Information T able 6-2. Resource Information (Continued) Service/ Support Resource Items Available Phone Number Hours (Pacific T ime) HP Audio T ips 1 • Presales information • Postsales information 1 (800) 333-1917 (U.
Service and Support Information 6-9 Printer Repair Feedback Information 1. Make a copy of the HP DeskJet 400 Printer Repair Sheet in this section. 2. Observe the problem with the printer . V erify the problem is repeatable. 3. Determine the applicable error code in table 6-3.
6-10 Service and Support Information Carriage Problems Carriage stall No carriage movement MH00 Left side collision Carriage slams to left side and stays there MH05 Right side collision Carriage slams.
Service and Support Information 6-11 Performance Problems Intermitten operation Powers OFF and ON intermittently EZ40 Print mechanism locks up Printer locks up while printing EZ45 Stops printing Print.
6-12 Service and Support Information HP DeskJet 400 Printer Repair Sheet Company Information Company ________________________________________________________________________________ Address __________.
HP PCL Printer Commands and Control Codes A-1 A HP PCL Printer Commands and Control Codes HP PCL Printer Command Summary T able A-1. HP PCL Printer Command Summary Command T opic Printer Feature Print.
A-2 HP PCL Printer Commands and Control Codes Page Control Commands Paper Size † Default paper size E c & ¬ 0A 027 038 108 048 065 1B 26 6C 30 41 US executive E c & ¬ 1A 027 038 108 049 06.
HP PCL Printer Commands and Control Codes A-3 Font Selection Commands Character Set † PC-8 E c (10U 027 040 049 048 085 1B 28 31 30 55 HP Roman8 E c (8U 027 040 056 085 1B 28 38 55 PC-8 Danish/Norwe.
A-4 HP PCL Printer Commands and Control Codes Secondary Font 1 Designators Default character set E c )0@ 027 041 048 064 1B 29 30 40 Default primary chr .
HP PCL Printer Commands and Control Codes A-5 Control Codes T able A-2. HP PCL Printer Control Codes Code Name Symbol Description V alue (Dec) V alue (Hex) Keystroke Backspace <B S > Causes the printer to move the current print position one character position to the left.
A-6 HP PCL Printer Commands and Control Codes.
Index-1 Index A accessories and supplies, 1-9 acoustic specifications, 1-16 alcohol caution, 3-10 all lights blinking, 5-8 altitude specifications, 1-16 area, printable, 1-19 AUTOEXEC.
Index-2 Change Cartridge light, 3-2 blinking, 3-8, 5-8 change of color hue, 5-29 changing character set defaults, 2-9 configuration of printer, 2-8 country defaults, 2-9 Graphics Density, 2-8 printer .
Index-3 diagnosing paper jams, 5-13 problems, 5-1 diagnostics, overall, 5-3 dial caliper, 1-2, 5-2 dimensions, 1-14 of the packaging, 1-15 disk space free for printer drivers, 4-4 DJPMenu program, 2-8.
Index-4 HP Audio Tips, 6-8 HP BBS, 6-8 HP Customer Information Center, 6-8 HP customer return repair service, 6-3 HP Customer Support Center, 6-4, 6-8 HP Dealer Response Line, 6-8 HP DeskJet repair in.
Index-5 landscape internal fonts, 1-11 language of user documentation, 1-10 Letter Gothic internal fonts, 1-11 letterhead printing, 3-5 letter-quality internal fonts, 1-12 mode, 1-12, 3-3 life black p.
Index-6 nozzles, print cartridge, 3-10 clearing clogged nozzles, 5-25 dried ink on, 5-24 numbers, model, 1-2 O obstructions, paper path, 5-15 obtaining printer drivers, 6-6 off, turning the printer of.
Index-7 powering the printer, 2-3 pre-printed forms, problems with, 5-16 presales information, 6-7 presentation quality, in color, 1-3 preventive maintenance, 3-9 print appears greenish instead of bla.
Index-8 printer driver (continued) correct driver not selected, 5-7 Extra Dry Time option, 5-29 Glossy Paper option, 5-29 how to get one, 6-6 HP, 4-3 installing, 2-7 Match Screen option, 5-29 obtainin.
Index-9 sensor, paper, 1-5 serial number label, 1-2 service and support, 6-1 resources, 6-6 service station, 5-20 home position, 5-20 motor stall, 5-10, 5-11 service support contracts, 6-3 non-US, 6-3.
Index-10 troubleshooting (continued) media related problems, 5-12, 5-13 overall, 5-3 paper jams, 5-14 power adapter, 5-4 print cartridge problems, 3-8, 5-20 print quality problems, 5-27 printer, 5-7 p.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) 400 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) 400 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) 400 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) 400 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) 400, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) 400.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) 400. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) 400 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
