Manuale d’uso / di manutenzione del prodotto DIVA T/A ISDN del fabbricante Hayes Microcomputer Products
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DIVA T/A ISDN Modem User’s Guide.
Fourth Edition (July 1998) 206-152-04 DIVA T /A IS DN M odem is a t rademar k of E i con Technol ogy Cor por ati on. Mi crosof t, Wi ndows, and Wi ndows N T are r egi st er ed tr adem ar ks of M icr os of t C or porat i on. CompuS er ve i s a r egi st er ed t rademar k of CompuS er ve Incorpor ated.
Tab le of Cont ents In tr o du ctio n .......................................................................................... 5 Wh at Yo u Need .................................................................................... 7 Using E Z -ISDN or ISDN O r de r i ng Code ( IO C) t o order y ou r ISDN Lin e .
Ap p end ix B : Tro ub les h o o tin g t he D I VA T/ A .................................. 106 L ED S tatu s I ndic ato rs o n th e DI VA T/A ........................................ 10 6 IS DN L ED s ..................................................
DIV A T /A ISDN M ode m User’s G u ide 5 Introduction DIV A T /A is an exte rn al I SDN mod em a va ilable in S/T a nd U in terface vers io ns. It p rovi des easy an d afford abl e hig h-s peed B asi c Rat e Interface (B R I) ISDN c onnec tion to t he Inte rnet or to your of fice LAN.
DIV A T /A ISDN M ode m User’s G u ide 6 Note: The DIVA T/A can wor k independe ntly from your PC. If the DIVA T/A is turne d on, your ana log devices c an use your ISDN line rega rdless of w hether the DIVA T/A is connec ted to your PC. Ease of Use You ca n connec t the DIVA T/A to any computer ( PC or notebook) equipped with a se rial por t.
DIV A T /A ISDN M ode m User’s G u ide 7 What Y ou Need To install the DIVA T/A, you ne ed the following: Item Des cr iption DIVA T/ A Package • DIVA T/ A I S DN M o d e m • DIVA T/ A s o f t wa.
DIV A T /A ISDN M ode m User’s G u ide 8 Using EZ- ISDN or ISDN Or der ing Code ( IOC) to order y our ISDN Line (North Ameri ca on ly ) We highly re commend that you use our toll free ISDN orde ring serv ice to make sure you ge t the c orr ec t ISDN line the f irst time.
DIV A T /A ISDN M ode m User’s G u ide 9 Connecting the Cables To connec t the ca bles to your DIVA T/A: 1 Turn off your computer before you conne ct the ca bles. 2 Co nnect th e RJ 45 end o f th e ISD N cabl e (see ➀ i n Figure 1 on page 11) to the jack labe led ISDN on the r ear of the DI VA T/A.
DIV A T /A ISDN M ode m User’s G u ide 1 0 Figure 1: Connecti ng the Cables ➀ ISDN ca b l e ➃ S erial cable ➁ Analog device #1 ➄ A /C adapter ➂ Analog device #2 ⑥ Phone Adapter Note: Phone ports and adapte rs ar e only available on cer tain models.
DIV A T /A ISDN M ode m User’s G u ide 1 1 "D" LED not glowing steadily (International Firmware) If the “ D” LED is not glowing st ea dily, your ISDN ca bles may be im prop erly conn ected , t he IS DN l in e is not acti vat ed, or m ay in di cate an id le c onditio n.
DIV A T /A ISDN M ode m User’s G u ide 1 2 You may not have to enter SPID information for the DIVA T/A to function proper ly if your ISDN line is conf igured for non- initializ ing mode.
DIV A T /A ISDN M ode m User’s G u ide 1 3 Windows 95 Note : This instal l procedure is for the original release and Se rvic e Pack 1 ( SP1) ve rsion of Windows 95. If you are using Windows 95 Servic e Rele ase 2 (O SR2), go to “Windows 95 (OSR2)” on page 15.
DIV A T /A ISDN M ode m User’s G u ide 1 4 4 In the In stall From Disk window, enter the drive letter of your CD drive (or use the Brow se button to locate your CD drive) a nd clic k OK . 5 Go to page 25 a nd continue a t the section “I nstalling the DIVA T/A S oftware.
DIV A T /A ISDN M ode m User’s G u ide 1 5 Windows 95 (OSR2) Note : This inst all procedure is for Windows 95 Service Release 2 (OSR2). I f you are using original release or Servic e Pac k 1 (SP1) version of Windows 95, go to “Windows 95” on page 13.
DIV A T /A ISDN M ode m User’s G u ide 1 6 5 Enter the dr ive letter of your CD drive ( or use the Browse button to locate your CD dr ive) a nd click OK. 6 In the upda te Devic e Drive r Window, c lick Finish. 7 Go to page 25 a nd continue a t the section “I nstalling the DIVA T/A S oftware.
DIV A T /A ISDN M ode m User’s G u ide 1 7 Windows 98 WARNING ! It is ve ry importa nt to f ollow the ste ps, e xa ctly a s desc ribe d be low, to insta ll the D IVA T/A so ftwa re .
DIV A T /A ISDN M ode m User’s G u ide 1 8 4 Select the Sea rch f or the be st driver f or your de vice option and click Ne xt. 5 Sel ect “CD-R OM dri ve” and cli ck Nex t.
DIV A T /A ISDN M ode m User’s G u ide 1 9 7 Click Fini sh and go to page 25 and continue a t the sec tion “Instal lin g the DIVA T/ A Soft ware.”.
DIV A T /A ISDN M ode m User’s G u ide 2 0 Windows NT 4.0 Note: Before you be gin install ing the DIVA T/A, we suggest that the Remote Ac ce ss Servic e (RAS) , also known as Dial-Up Networking, be installe d with at le ast one mo dem (an y m ode m will do; it is only neede d to install t he DI VA T/A and can later be remov ed).
DIV A T /A ISDN M ode m User’s G u ide 2 1 4 Sele ct D on’t d ete ct my mo dem; I will se lec t it fr om a list, the n click Ne xt. Important: Make sure that you sele ct the choic e above and do not let Windows NT choose its own modem driver.
DIV A T /A ISDN M ode m User’s G u ide 2 2 6 Select t he Eicon DIVA T/ A ISDN M odem, t hen click Next . 7 Sel ect the ap pro pri ate C OM P ort th e DIVA T /A i s co nnect ed to. Clic k Ne xt, the n c lick f inish. 8 Close the Modem Proper ties window.
DIV A T /A ISDN M ode m User’s G u ide 2 3 Windows NT 3.51 If you a re going to use the DIVA T/A w ith RAS, R AS must already be in stalle d with a t le ast on e mod em ( any mode m will do, it is only nee de d to insta ll the DIV A T /A an d will la ter be re move d).
DIV A T /A ISDN M ode m User’s G u ide 2 4 Windows 3.x/WFW 3.11 If you a re installing the DIVA T/A ISDN Modem on a syste m without a CD drive , it is po ssible to ma ke disks f rom the DI VA T/A CD . To cr ea te the disks, follow the in struc tions in th e MA KED ISK.
DIV A T /A ISDN M ode m User’s G u ide 2 5 Installing the DIV A T/A Softw are Befo re you p roceed , mak e sure yo u h ave comp leted th e pre- in sta ll ati on pro cedu re rel evan t to y ou r so ftware p la tform. T o fin d the p roced u re relev an t to yo ur p latform, s ee p age 1 2.
DIV A T /A ISDN M ode m User’s G u ide 2 6 2 Fro m t he C D S etu p screen , s elect “St art DIVA Term in al Ada pter s In stalla tion N ow” ; this star ts the Setup W iza rd .
DIV A T /A ISDN M ode m User’s G u ide 2 7 4 Specify whe re you w ant to install the DIVA T/A sof tware . Click next to install in the default dire ctory (the defa ult directory differs accord ing to your platfor m); otherwise, c lick the brow se button and selec t a direc tory, then c lick Next.
DIV A T /A ISDN M ode m User’s G u ide 2 8 6 On the Conf igur atio n Wiz a rd, c lic k Ne xt; f ollow th e Configuration Wiz ard’ s on-scr ee n instructions (if a working configura tion is detected, you a re notifie d and allowed to skip th e Wizard) .
DIV A T /A ISDN M ode m User’s G u ide 2 9 The Wi zard cl os es and th e Eico n DIV A Term inal Ad apters progra m appea rs (se e “The Windows 95/98/NT Eicon D IVA Terminal Ada pters Progra m” on page 30 f or more de tails). The installation under W indows 95/98/NT is complete a nd your DIVA T/A is ready to us e.
DIV A T /A ISDN M ode m User’s G u ide 3 0 The Windo ws 95/98/NT Eicon DIV A T erm inal Ada pt er s Program Note: This section applies to Windows 95/98 and NT users only . The Eicon DI VA Ter minal Adapters Progr am provides you with a varie ty of c onvenie nt utilities.
DIV A T /A ISDN M ode m User’s G u ide 3 1 Menu Optio ns The me nu bar provides you w ith a va riety of shor tcuts a nd utilities. You ca n launch c ommands from drop- down menus or by c licking icons. Displaying Icons on the Toolbar To display icons on the Me nu bar se lect Vie wToolbar (some icons appea r by def ault).
DIV A T /A ISDN M ode m User’s G u ide 3 2 Click or S elect To pe rfo rm this Action File De tails Displays a panel t hat cont ai ns detai l s ab ou t you r D IVA T /A. U se it if you ne ed to d e termine de tails ab out y ou r confi gur at i on (such as your f ir m ware ve rsi on).
DIV A T /A ISDN M ode m User’s G u ide 3 3 Usin g t he W i n d ows 95/ 98/ N T Confi guratio n To ol This section shows you how to use the Windows 95/98/NT Configuration Tool to configure one or more configur ation profiles. About Configuration Profiles A profile is a set of pa ramete rs that def ine a pa rticular ISDN setup.
DIV A T /A ISDN M ode m User’s G u ide 3 4 • Adva nced . Advan ced ISDN pa r a m et er s such a s Dyna m i c Ban d widt h Al l ocati on (DBA), a n d Da t a Over Voice (DOV). This info r mation is o ptio n al. Using Context Sensitive Help Conte xt sen sitive h elp is a va ilable on a ll the Conf igur ation T ool’ s scre ens.
DIV A T /A ISDN M ode m User’s G u ide 3 5 Configuring Profiles under Windows 95/98/NT Follow the step s belo w to c onfig ure a p rof ile: 1 Do one of the following: • Click the icon on your taskba r (W indows 95/98 only).
DIV A T /A ISDN M ode m User’s G u ide 3 6 4 From the Protocol tab, selec t the ISDN conne ction protocol that you want to use ( it must m atch the protocol on the r eceivin g system) . Follow th e gu ideline s be low. Note : t he sample abov e depi c ts the Int ernati onal ve rsion of t he DIVA T/A Configuration Tool.
DIV A T /A ISDN M ode m User’s G u ide 3 7 • Multilink PPP doe s not support the c allback feature used by some se rve rs. • When using M ultilink PPP for inco ming calls, only SPAP or PAP authentication is supported.
DIV A T /A ISDN M ode m User’s G u ide 3 8 Spec if y y our ISDN S w itch T y pe, Telephone Numb er(s), an d Service Pro f ile ID (S PID ). U se the tab le b e lo w as a guid eline . Param eter Des cr iption and V alues Switch Type Specifie s the ISDN switch type used by your ISDN s ervice provi der.
DIV A T /A ISDN M ode m User’s G u ide 3 9 Param eter Des cr iption and V alues X.2 5 DT E Address Availab le with AO/DI su pport only An X.25 DTE Address identifi e s a node on an X.25 net work. T he a ddre ss is a series of one to fift e en di gi ts.
DIV A T /A ISDN M ode m User’s G u ide 4 0 Speci fy in for m a t i on a bout Ph on e 1 a n d Ph on e 2 . Use th e t a bl e be lo w as a guidelin e. Param eter Desc rip ti on This phone li ne is used for a fax/mode m only Selecting this option : • Enable s “3.
DIV A T /A ISDN M ode m User’s G u ide 4 1 7 If you ha ve ena bled AO/DI , selec t the X.25 tab, other wise go to step 8. Configure the X.25 options y ou w ant i mpl ement ed o n y o ur DIVA T/A. U se the tab le b e lo w as a guide lin e. Parameter Des cription X.
DIV A T /A ISDN M ode m User’s G u ide 4 2 Parameter Des cription Select Defa ul t t o use the T hroughput Cla ss specifie d i n your net work subscripti on, or sele c t one of the va l ue s betwee n 75 a nd 9, 600 bps. If you select a bps val ue, t he loc a l a nd re mot e DTEs can neg otiate to u se a low er v alue on a per-ca ll basis.
DIV A T /A ISDN M ode m User’s G u ide 4 3 Parameter Des cription Group number Speci fi es the num ber of t he cl osed user group you have subscribed t o. Obta in t hi s number from your system admi ni strat or or ne twork subscription. Othe rs Lets you request additional facilities that are not listed in the Common Facilities group box.
DIV A T /A ISDN M ode m User’s G u ide 4 4 Configure th e B ACP o ptions y ou w an t i m plement ed on y our DIVA T/A. U se the tab le b e lo w as a guide lin e. Parameter Des cription BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Note : Only appli c able i f y our ISDN connec ti on pr otocol is Mu ltilink PPP.
DIV A T /A ISDN M ode m User’s G u ide 4 5 Parameter Des cription In itial B illing I nt erval: Specif ies th e length of the first billing interval (in seconds ). For exampl e , if your provi de r cha rge s a fi xed $X for the first 5 m i nute s ent er 300.
DIV A T /A ISDN M ode m User’s G u ide 4 6 Parameter Des cription 2nd B- chann el Delay before opening: Specify t he am ount of time (i n seconds) the t hroughput on your 1st B- chann el must ex ceed the O penin g Thr esho ld before the 2nd B-c ha nnel i s added t o t he AO/DI connec tion.
DIV A T /A ISDN M ode m User’s G u ide 4 7 9 Sel ect the A dvan ced t ab. Note: The above sc reen de picts the North Americ an version of the software; if you are using an I nternational version of the software, the Data Ove r Voice ( DOV) fie ld does not appear.
DIV A T /A ISDN M ode m User’s G u ide 4 8 Param eter Des cr iption and V alues Dat a Ov e r Voic e Not e: Availabl e on North Ameri c a n mode ls only. Sp ecifies D ata O ver V oice Bear er Cap ability as the outgoi ng c al l type . If v oice calls ar e less expen siv e than data calls in your tariff a re a, you c a n sel ec t thi s option.
DIV A T /A ISDN M ode m User’s G u ide 4 9 Using the W indo ws 3.x/ WFW 3.11 Configuration T ool The DIV A T/A Windows Configura tion Tool allows you to view the DIVA T/A ve rsion and f irmware proper ties, download update d versions of the firmwar e, and c onfigure dialing and communication info rmat io n.
DIV A T /A ISDN M ode m User’s G u ide 5 0 2 The Proper ties scr een ope ns. From this scree n, verif y the firmwar e ver sion curre ntly loaded on your DIV A T/A. 3 To download a ne w firmwa re ve rsion, see the sec tion “Updating the DIVA T/A F irm ware” on page 70.
DIV A T /A ISDN M ode m User’s G u ide 5 1 Profile Configuration The DI VA T/A conf iguration settings are organiz ed into profiles a nd save d in the unit’s non- volatile memor y. Your D IVA T /A come s equipped with a f ac tory profile whic h require s only your ISDN info rma tion to esta blish a Mu ltilink PPP c onnection.
DIV A T /A ISDN M ode m User’s G u ide 5 2 2 Sele ct a pro file fr om the list (Pro file 0, Prof ile 1, or Prof ile 2) , and click Configure Profile.
DIV A T /A ISDN M ode m User’s G u ide 5 3 Configure the f ollowing paramete rs: Parameter Des cription Local Switc h Type Specifie s the ISDN switch type used by your ISDN s ervice provi der. Nort h A merican firm ware: For m o st locat i ons, t he de fa ult North Ame ric a (Auto- Detect ) should be used.
DIV A T /A ISDN M ode m User’s G u ide 5 4 Param eter Des cr iption and V alues Connect using t hi s protocol (Continued) Note : To obt ain m axim um M ultilink PPP performance, y ou ne ed a P C e quippe d wi th a UART 16650 (you might nee d t o instal l a fast com port card), whi ch supports COM port speed of 230.
DIV A T /A ISDN M ode m User’s G u ide 5 5 4 If your DIVA T/A is e quipped with analog ports, c lick the Phone Lines button to open the Phone Lines window; otherw ise go to step 5 and c ontinue.
DIV A T /A ISDN M ode m User’s G u ide 5 6 Parameter Des cription Enable d istinctiv e ring Changes the sound of the phone’s ring. This lets you distinguish calls received on Phone line 1 from calls received on P hone Line 2. Note s: • Selec t Disti nc ti v e R i ng on only one phone, otherwise both will r ing the same.
DIV A T /A ISDN M ode m User’s G u ide 5 7 6 In the Adva nced w indow, configure the adva nce d para meters. Use t he t abl e bel ow as a gu idel i ne. Note: The above sc reen de picts the North Americ an version of the software; if you are using an I nternational version of the software, the Data Ove r Voice ( DOV) fie ld does not appear.
DIV A T /A ISDN M ode m User’s G u ide 5 8 Param eter Des cr iption and V alues DBA (Dynamic Bandwidth Allocation ) Note : Only appli c able i f y our ISDN connec ti on pr otocol is Mu ltilink PPP. Note : Only avai l able on model s equippe d wi th analog devi c e ports.
DIV A T /A ISDN M ode m User’s G u ide 5 9 Parameter Des cription ISDN Cost Reducti on Timers (Continued) Billing In terva l: Specifies the i ncre m ent s your Ser vice Pr ovid er us es to bill s ubs equen t us age of your ISD N line (usage after the initial Billing Interval e xpire s).
DIV A T /A ISDN M ode m User’s G u ide 6 0 Using the VT 100 Configurat ion T ool The sec tion below desc ribes how to c onfigure your DIVA T/A under DOS and OS /2 . The VT100 Configura tion Tool is incorpora ted in the DIV A T/A firm ware. Use i t t o co nfig ure bas ic IS DN-sp ecifi c paramet ers.
DIV A T /A ISDN M ode m User’s G u ide 6 1 3 Enter the f ollowing command at the prompt and pr ess Enter : AT@MENU The main VT100 Configura tion Tool scree n opens: *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem – North American Version 1.
DIV A T /A ISDN M ode m User’s G u ide 6 2 Key Functi on F2 Selects a sp ecific field . Pres s F 2, an d enter th e letter corresponding to t he fie l d you want t o e dit .
DIV A T /A ISDN M ode m User’s G u ide 6 3 Configure the f ollowing paramete rs: Parameter Des cription Switch Type Specifie s the ISDN switch type used by your ISDN s ervice provi der. Nort h A merican firm ware: For m o st locat i ons, Auto-de te c t should be used.
DIV A T /A ISDN M ode m User’s G u ide 6 4 Parameter Des cription Directo ry N umber (1 st /2 nd Numb e r ) Specifie s your ISDN number(s). You can specify ei t her one or t wo ISDN numbers (1 st and 2 nd ). Speci fy t wo numbers if your ISDN provider assigns two different numbers.
DIV A T /A ISDN M ode m User’s G u ide 6 5 The following par ameter s can be configure d: Parameter Des cription Use modem/fa x onl y (Phone 1 and 2) Enabling this option caus es the follow ing: • Enable s “3. 1KHz Audio”. T hi s sp ecifies th at the IS DN netw ork has to pres erv e the qua lity of th e 3.
DIV A T /A ISDN M ode m User’s G u ide 6 6 Parameter Des cription Region (Intern ation al/E uro firmware only) Specify the c ountry i n whic h you a re situ ated. This ens ures that the D IV A T/A impl ements th e ring pattern ( and other ana l og devi c e para m et e rs) suited to your country.
DIV A T /A ISDN M ode m User’s G u ide 6 7 The following par ameter s can be configure d: Parameter Des cription Ena bl e DOV (Data Over Voice) (No rth A me rica only) Sp ecifies D ata O ver V oice Bear er Capab ility as th e outg oing call ty pe.
DIV A T /A ISDN M ode m User’s G u ide 6 8 Parameter Des cription Enable BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Note : Only appli c able i f y our ISDN conn ection pr oto col is M ultilink PPP. Activates the D IV A T/A ’s automatic traf fic monitor for M ultilin k PPP Connect i ons.
DIV A T /A ISDN M ode m User’s G u ide 6 9 Param eter Des cr iption and V alues Initial Billin g Interval Billing I nterv al (Continued) Billing In terva l: S pecifies the incr ements your Service Provider us es to bill s ubsequent usage of your ISDN line (usage aft e r the initial Billin g Inter val exp ires) .
DIV A T /A ISDN M ode m User’s G u ide 7 0 Updatin g the DIV A T/A Firmw are This section contains proc edur es for loa ding new firmwa re. Updati ng Fi rm war e unde r Wi ndow s 3.x/W FW 3. 11 Warning: When you update y our DIVA T/A firmware, the current profile con figuration s might g et e rase d.
DIV A T /A ISDN M ode m User’s G u ide 7 1 3 Click Yes whe n prompted if you wa nt to continue. 4 Select the de vice with the re quired f irmware and c lick OK (if nec essa ry clic k Ha ve Firmwa re , an d spec ify the pa th to the firm ware; cl ick Op en).
DIV A T /A ISDN M ode m User’s G u ide 7 2 Updati ng the DI VA T /A INF fi le (Wi ndow s 3.x/W in dows NT 3. 51) Note: This section only applies if you are using RAS. To update the DI VA T/A INF file: 1 Open a ny text editor. 2 Open the file MOD EM.
DIV A T /A ISDN M ode m User’s G u ide 7 3 Using the D IV A T/A Once you have installed a nd configur ed DIV A T/A, you ca n dial into your offic e LAN or access t he In ternet .
DIV A T /A ISDN M ode m User’s G u ide 7 4 SecurI D Conn ect ivit y To connec t using SecurID , ref er to the se ction appropr iate to the protocol and ope rating system you a re using. Using V.120 on Windows 95/98 The following exa mple demonstrate s how to use V.
DIV A T /A ISDN M ode m User’s G u ide 7 5 Using PPP and Multilink PPP If you wa nt to use PPP or Multilin k PPP to access a S ecurID s erver, ask your a dminist rator : • what ty pe of remot e ac.
DIV A T /A ISDN M ode m User’s G u ide 7 6 Eac h time you a ttempt to ma ke your c onnec tion, ther e is one more step to comp lete . You hav e to a dd th e c omman d "&% n" a fte r th.
DIV A T /A ISDN M ode m User’s G u ide 7 7 Dialing with Mu ltilin k PPP Whe n you esta blish a Multilink PPP c onn ecti on , each B -ch annel connec ts to a re mote-direc tory number . In some ISDN im pl emen tat io ns each B -chan nel c onnects to a unique number.
DIV A T /A ISDN M ode m User’s G u ide 7 8 Dialing with A O /DI Whe n you esta blish a Multilink PPP c onn ecti on , each B -ch annel connec ts to a re mote-direc tory number . In some ISDN im pl emen tat io ns each B -chan nel c onnects to a unique number.
DIV A T /A ISDN M ode m User’s G u ide 7 9 For Windows 95/98 on ly. If you use “ ~” or “&” to sepa ra te the Phone-Number s, desele ct the “U se Country and a rea code ” par amete r on the Proper ties tab of Dial- Up Networ king. Manually ente r the Country Code, Area Code, and PBX Prefix (if require d) for both numbers.
DIV A T /A ISDN M ode m User’s G u ide 8 0 Establishi ng a Co nnec tio n Go to the sec tion that corre sponds to your platfor m and follow the proce dure. Windows 95/98 1 Double-c lick the Dial-U p Networking icon. 2 Double-c lick Make New Conne ction.
DIV A T /A ISDN M ode m User’s G u ide 8 1 5 Enter your use r na me and pa ssword, and c lick Connect. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your Ser ver T ype and TCP/IP settings a nd alt er th em as requi red.
DIV A T /A ISDN M ode m User’s G u ide 8 2 3 The Phonebook Entry Wiz ard ope ns. Click Next. 4 Ch eck each ap pl icab le s tat emen t, th en cl ick Next .
DIV A T /A ISDN M ode m User’s G u ide 8 3 6 Click Fini sh. 7 Click D ia l. 8 Enter your use r na me and pa ssword, then c lick OK. 9 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings an d alt er th em as requi red.
DIV A T /A ISDN M ode m User’s G u ide 8 4 Windows NT 3.51 Note: The follow ing examp le assumes y ou are using RAS. 1 In the Remote A cce ss Service group, double- click Remote Access . 2 Click A dd. 3 Enter the na me and phone number you wa nt to call, then click OK.
DIV A T /A ISDN M ode m User’s G u ide 8 5 4 Click D ia l. 5 Enter your use r na me and pa ssword, then c lick OK. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red.
DIV A T /A ISDN M ode m User’s G u ide 8 6 Windows 3.x The following exa mple assume s you are using the Shiva PPP pr oto co l st ack. Note: If your workstation is configured as a Windows for Workgroups Remote Ac ce ss Servic e (RAS) client, you must c onfigure the V.
DIV A T /A ISDN M ode m User’s G u ide 8 7 4 Select the Tools menu, a nd choose Port Setup. S elec t the DIV A T/A a s the mode m, the n clic k O K. 5 Click O ptions .
DIV A T /A ISDN M ode m User’s G u ide 8 8 6 Ens ure t hat IP X and/o r IP are en abl ed, t hen cli ck OK. 7 Click Connect. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red.
DIV A T /A ISDN M ode m User’s G u ide 8 9 DOS 1 Ensur e tha t the ShivaRe mote conn ec tion sof twa re (or similar ) is installed on your computer . 2 Ente r the fo llowing comma nd: C:SHIVACONNECT 3 From the Tools menu, choose Port Setup and se lect the COM port.
DIV A T /A ISDN M ode m User’s G u ide 9 0 7 Enter your use r name , passwor d, and the phone number you want to dial, then click Connec t. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host.
DIV A T /A ISDN M ode m User’s G u ide 9 1 OS/2 1 Double-c lick Programs, then double -click I nterne t Modems. 2 Double-c lick Dial Other Interne t Providers.
DIV A T /A ISDN M ode m User’s G u ide 9 2 4 Enter your Login I D, Password, a nd the Phone Number you want to dial. 5 Click Connect Info, the n enter your Domain Na me ser ver, your Host Name , and your Ser ver Na me.
DIV A T /A ISDN M ode m User’s G u ide 9 3 7 Cl ick Di al t o pl ace your call. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alt er th em as requi red.
DIV A T /A ISDN M ode m User’s G u ide 9 4 Co nnec ting t o the Wo rld Wi de We b To c onne ct to the W or ld Wid e W eb , follo w the instru ction s in the section “E stablishing a Connection” on page 80; when the proce dure instructs you to enter a dial-up number , enter the number of your Intern et S ervi ce Pro vi der (IS P).
DIV A T /A ISDN M ode m User’s G u ide 9 5 RVS- COM Suppo rt (For Windows 95/ 98 and Window s NT only) The DIV A T/A supports both the Lite and Full versions of RVS-COM 1.38. RVS-COM adds the following fe atures to your D IVA T/A: • File Tra nsfer/ISD N Eurofile Transf er .
DIV A T /A ISDN M ode m User’s G u ide 9 6 A utoma ted SPID Selection (AutoSPID) (North America only) AutoSPID is a new Na tional ISDN protocol f eature that ena bles the DIV A T /A to dow nloa d a list of Se rvic e Pr ofile Id entif ier s (SPI Ds), Direc tory Number ( DN) a nd Call Type (CT) information from the ISDN line.
DIV A T /A ISDN M ode m User’s G u ide 9 7 Non-Init ializ ing T er mina l Mode (North America only) Non- In itializ ing Te rmin al ( NIT ) mod e is a ne w ISD N pr otoc ol fe atu re that enable s the DIV A T/A to opera te without SPIDs. You can use NIT only if your I SDN provider suppor ts it.
DIV A T /A ISDN M ode m User’s G u ide 9 8 Analog De vice Suppor t (Only available on some models) The DIV A T/A has two a nalog device ports that let you connec t analog de vices suc h as ordinar y telephone s, answe ring machine s, fax mach ines , an d m odem s.
DIV A T /A ISDN M ode m User’s G u ide 9 9 Multilink PPP with AO/DI support In th e c a se o f Mu ltilink PPP w ith AO /DI s upport, both ana log devices ca n still be use d as A O/D I use s the ISDN D- cha nne l X- 25 pa ck et servic e to maintain an "a lways on" conne ction betwe en you a nd your Service Provider.
DIV A T /A ISDN M ode m User’s G u ide 1 0 0 Calling Fea tu res (North Ameri ca on ly ) Note: If you did not use EZ-ISDN or IO C to order your line, ve rify that the DIVA T/A’s default settings are compatible with those of your ISD N provid er be fore using this fe ature .
DIV A T /A ISDN M ode m User’s G u ide 1 0 1 hold and the se cond ca ll is answer ed. You c an pre ss the r eceiver button to toggl e betwe en the 2 c alls. If your phone inc ludes Calle r ID (see below) , the phone will display the numbe r of the sec ond incoming c all ( the ca ll wa iting).
DIV A T /A ISDN M ode m User’s G u ide 1 0 2 Call Transfer (implicit) Call Transfe r allows you to disconne ct from a Three -Wa y Confere nce call and l eave t he o ther t wo peop le con nect ed. It work s as fol low s: Establish a Three -W ay ca ll as descr ibed in the sec tion above.
DIV A T /A ISDN M ode m User’s G u ide 1 0 3 4 Type following commands: AT*K1= n <ENTER> where n is the value provide d by your ISDN pr ovider for 3-Wa y Co nferenci ng . AT*K3=n <ENTER> where n is the value provide d by your ISDN pr ovider for Call Drop.
DIV A T /A ISDN M ode m User’s G u ide 1 0 4 App endix A: ISDN Line T er mina tion Thi s s ecti on ap pl ies to S /T int erface us ers i n Au st rali a and No rth Americ a.
DIV A T /A ISDN M ode m User’s G u ide 1 0 5 Multip le IS DN Devices If th e NT1 i s co nnect ed t o more than one ISDN devi ce, foll ow th e appropr iate proc edure below. 75 meters or more If the connec tion spans 75 meter s (250 fe et) or mor e, set the D IVA T/A 100 Ω switch to the On position.
DIV A T /A ISDN M ode m User’s G u ide 1 0 6 App endix B : T r oubleshooting the DIV A T/A This sec tion provide s informa tion that will he lp you to trouble shoot DIVA T/A probl ems.
DIV A T /A ISDN M ode m User’s G u ide 1 0 7 D LED LED I nd i c a t o r Desc rip ti on Off • The ISD N physical interface is not activated. The LINK LED might provi de a ddit iona l sta tus informat ion. Flashing • The ISDN physical interface is activated and initializing.
DIV A T /A ISDN M ode m User’s G u ide 1 0 8 PHON E L ED s 1, 2 LEDs LED I nd i c a t o r Desc rip ti on Off • No call activ ity on the sp ecified v oice chan nel. Flashing • An outgoing or inc om ing c onne ct i on is bei ng establis hed on the s pecif ied voi ce channel.
DIV A T /A ISDN M ode m User’s G u ide 1 0 9 Othe r LE Ds FAULT LED LED I nd i c a t o r Desc rip ti on Off • The unit is oper ating w ithin n ormal par ameters. Flashing • Indica t es a ha rdware fa ult c ondit ion. Stead y • Indica te s a software faul t condi t ion.
DIV A T /A ISDN M ode m User’s G u ide 1 1 0 The DIVA T/ A has trou ble detecting incoming voice calls on the analog device lines . There might be a problem with distinctive ring. Open the Configuration Tool and disable distinctive ring in the Phone Lines panel.
DIV A T /A ISDN M ode m User’s G u ide 1 1 1 When y ou pi ck up th e phon e you do not get a dial tone. Make sure the ISDN line has voic e c apa bility. If you a re using the S/T version, try re moving other ISDN equipment on the line. Tr y using a differ ent SPID and DN on the phone port.
DIV A T /A ISDN M ode m User’s G u ide 1 1 2 4 Type following commands: AT*Vn= 1 <ENTER> where n is the number of the analog de vice. 5 Save the ne w se ttings so th at the y ar e a va ilable e ver y time you start the DI VA T/A.
DIV A T /A ISDN M ode m User’s G u ide 1 1 3 Dumping the DI VA T/A M emory If a softwar e fa ult condition occurs while you a re using the DIVA T/A, you need to ca pture a memory dump of the DIV A T/A.
DIV A T /A ISDN M ode m User’s G u ide 1 1 4 DIV A T/A Firmw are Specif ications Software Feat ure Supported on the DIV A T/A WAN Protocols • PPP (Point - t o- Poin t Prot oc ol ) • Multilin k P PP • Alwa y s On/ Dyn a m i c ISDN ( AO/ DI ) • ISDN (Q.
DIV A T /A ISDN M ode m User’s G u ide 1 1 5 Software Feat ure Supported on the DIV A T/A Managem ent and Configurati on • SPID Wiz ar d • Windows Configurat i on Tool • VT-100 Terminal Emul a.
DIV A T /A ISDN M ode m User’s G u ide 1 1 6 DIV A T/A Har dw are Specif ications Ha rd w a re Fe a t ure Supported on the DIV A T/A ISDN Interface • 1 ISDN BR I U or I SDN BR I S/ T (RJ45) Analo g dev ice Interf aces (select ed m odels only) • 2 Analog Ports (RJ11) Console Port • RS-232 Asynchronous • 1200 bps to 230.
DIV A T /A ISDN M ode m User’s G u ide 1 1 7 Custom er Ser vice To obtain technica l support, contac t either Eicon Te chnology or your Eicon Technology supplier, de pending on your loca tion. From som e regions, you c an sa ve time and long-dista nce cha rge s by faxing Eic on Technology a descr iption of your situation.
DIV A T /A ISDN M ode m User’s G u ide 1 1 8 Inter nat ional Reg ulat or y Inf or m ation a nd C ondit ions of Use Regulatory Information for the United States: FCC Warning Declaration of Conformity We: Ei con T echnology I nc.
DIV A T /A ISDN M ode m User’s G u ide 1 1 9 Thi s equi pment cannot be used on t e l ephone company-pr ovided coi n servi ce. C onnect i on t o party l ine se r vi ce is s ubj ect t o stat e tar if f s .
DIV A T /A ISDN M ode m User’s G u ide 1 2 0 Regulatory Information for Europe Thi s equi pment di spl a ys t he CE 168 m ar k to show t hat i t has been t est ed and found t o be in fu ll co mp lia.
DIV A T /A ISDN M ode m User’s G u ide 1 2 1 Limited W arra nty Ei con T echnology C orpor at ion w ar rant s to t he ori ginal pur chaser of thi s Ei con Technol ogy Pr oduct that it is t o be in g.
Product C omm ent Form DIVA T /A I SDN Mo d em User ’s G uide 206-152-04 We va lue your c omments. Please use the tables be low to rate this product.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Hayes Microcomputer Products DIVA T/A ISDN è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Hayes Microcomputer Products DIVA T/A ISDN - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Hayes Microcomputer Products DIVA T/A ISDN imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Hayes Microcomputer Products DIVA T/A ISDN ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Hayes Microcomputer Products DIVA T/A ISDN, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Hayes Microcomputer Products DIVA T/A ISDN.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Hayes Microcomputer Products DIVA T/A ISDN. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Hayes Microcomputer Products DIVA T/A ISDN insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
