Manuale d’uso / di manutenzione del prodotto HandyTone-386 del fabbricante Grandstream Networks
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User Manual HandyTone-386 Analog Telephone Adaptor For SW Release Version 1.0.2.5 Grandstream Networks, Inc . www.grandstream.com.
HandyTone-386 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME .................................................................................................................................. 3 2 INSTALLATION ...................
HandyTone-386 User Manual Grandstream Net works, Inc. 3 1 Welcome Congratulations on becoming an owner of HandyTone -386. You made an excellent choice and w e hope you enjoy all of its capabilities.
HandyTone-386 User Manual Grandstream Net works, Inc. 4 2 Installation HandyTone-386 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are avai lable via regular analog telephones.
HandyTone-386 User Manual Grandstream Net works, Inc. 5 HandyTone-386 has two FXS ports. The RJ11 jack ne xt to the WAN is called FXS port 2 and the RJ11 jack on the corner is called FXS port 1. Th e RJ11 jack on the side on of the HandyTone-386 is a LINE port.
HandyTone-386 User Manual Grandstream Net works, Inc. 6 3 What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick.
HandyTone-386 User Manual Grandstream Net works, Inc. 7 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
HandyTone-386 User Manual Grandstream Net works, Inc. 8 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-386. Model HandyTone-386 WAN interface 1xRJ45 10Base-T.
HandyTone-386 User Manual Grandstream Net works, Inc. 9 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has stored a voice prompt menu fo r quick browsing and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS port 1 only.
HandyTone-386 User Manual Grandstream Net works, Inc. 10 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or extension number call: a) Dial the number directly and wait for 4 seconds (default “N o Key Entry Timeout”).
HandyTone-386 User Manual Grandstream Net works, Inc. 11 Examples: If the target IP a ddress is 192.168.0.160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds.
HandyTone-386 User Manual Grandstream Net works, Inc. 12 Note: When intended Transfer failed, if A ha ngs up, the HandyTone-386 will ring user A again to remind A that B is still on the call, by pressing FLASH or Hook again will restore the conversation between A and B.
HandyTone-386 User Manual Grandstream Net works, Inc. 13 To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” fo r a dial tone, then hang up.
HandyTone-386 User Manual Grandstream Net works, Inc. 14 6 Configuration Guide 6.1 Configuring HandyTone-386 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.
HandyTone-386 User Manual Grandstream Net works, Inc. 15 Grandstream Device Configuration Password Login All Rights Reserved Gran dstream Networks, Inc.
HandyTone-386 User Manual Grandstream Net works, Inc. 16 End User Password This contains the password to acce ss the Web Configuration Menu. This field is case sensitive.
HandyTone-386 User Manual Grandstream Net works, Inc. 17 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info.
HandyTone-386 User Manual Grandstream Net works, Inc. 18 STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purposely not displaye d for security protection) FXS Port 1: SIP Server: s ip.m y c om pany . c om (e.g., sip.mycompany.com , or IP address) Outbound Prox y : (e.
HandyTone-386 User Manual Grandstream Net works, Inc. 19 Send DTMF: in-audio via RTP (RFC2833) via SI P INFO DTMF Pa y load T y pe: 101 General Misc. Settin g s: Preferred Vocoder: (in listed order) c.
HandyTone-386 User Manual Grandstream Net works, Inc. 20 Yes, STUN server is: s tun.m y c om pany .c om (URI or IP:port) keep-alive interval: 20 (in seco nds, default 20 second s) Use NAT IP (if speci.
HandyTone-386 User Manual Grandstream Net works, Inc. 21 SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID.
HandyTone-386 User Manual Grandstream Net works, Inc. 22 Voice Frames per TX This field contains the number of voice frames to be transmitted in a sing le packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter.
HandyTone-386 User Manual Grandstream Net works, Inc. 23 User ID is Phone Number If the HandyTone ATA has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From ” header in SIP request Early Dial Default is No.
HandyTone-386 User Manual Grandstream Net works, Inc. 24 Subscribe for MWI: Default is No. When set to “Yes ” a SUBSCRIBE for Message Waiting Indication will be sent periodic ally. Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook.
HandyTone-386 User Manual Grandstream Net works, Inc. 25 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERRO R.
HandyTone-386 User Manual Grandstream Net works, Inc. 26 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc.
HandyTone-386 User Manual Grandstream Net works, Inc. 27 “000b82xxxxxx” is the MAC address of the HandyTone ATA. For more information regarding configuration file format, please refer to the related Grandstream docum entation. The configuration file can be downloaded via TFTP or HTTP from the central server.
HandyTone-386 User Manual Grandstream Net works, Inc. 28 7 Software Upgrade 7.1 Upgrade through HTTP (pending) To upgrade software, HandyTone-386 can be configured with an HTTP server where the new code image file is located. For exam ple, fo llowing URL in the HTTP Upgrade Server: http://firmware.
HandyTone-386 User Manual Grandstream Net works, Inc. 29 NAT-friendly TFTP server on the pu blic Internet for firmware upgr ade. Please check the Service section of Grandstream’s Web site to obt ain th is TFTP server’s IP address.
HandyTone-386 User Manual Grandstream Net works, Inc. 30 8 Restore Factory Default Setting Warning : Restore the Factory Default Setting will dele te all configuration inform ation of the device. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks HandyTone-386 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks HandyTone-386 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks HandyTone-386 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks HandyTone-386 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks HandyTone-386, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks HandyTone-386.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks HandyTone-386. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks HandyTone-386 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.