Manuale d’uso / di manutenzione del prodotto GXP21xx del fabbricante Grandstream Networks
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G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 1 of 1 Fi rmwa re ve rsi on: 1.0.1.66 Las t U pdated: 0 5 / 20 11 Grands tr e am N etw orks, Inc.
G r and st r eam N et w o r ks , I nc . G XP 21xx User M a nu al Page 1 of 41 Fi rm ware ve rsi on: 1 .0.1 .6 6 Last U pda ted: 0 5 /20 11 T ABL E OF CO NT E NT S G XP 21 XX USER MANUAL WELCOME .........................................................
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 2 of 41 Fi rmwa re ve r si o n: 1 .0 .1.6 6 Last Upda ted: 05/201 1 Tabl e 9: LCD Icons ............................................................................................
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 3 of 41 Fi rmwa re ve r si o n: 1 .0 .1.6 6 Last Upda ted: 05/201 1 Wel com e Your Gr ands tream GXP21 xx Enter prise IP phone is feature - enri ched, sophistic ated, yet simple to use.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 4 of 41 Fi rmwa re ve r si o n: 1 .0 .1.6 6 Last Upda ted: 05/201 1 Instal latio n E QUI PMENT P AC K AG I N G Table 1: Equi pmen.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 5 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 F IG UR E 1: C O N NEC T I NG T HE G XP 212 0 /2110 AND THE GXP .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 6 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 S A FETY C OMPLIANCES The G XP 21x x complies w it h FCC/CE and v arious s af ety standards. The GXP 21xx power adaptor i s com p li ant with the UL standard.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 7 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Pr oduct O ver view T ab l e 3 : G XP 21xx Pr o duct Mode ls Mode l Pictu re Overvi ew GXP21 20 G XP2 1 20 is an ex ec utiv e SIP phone.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 8 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 T ab l e 5 : GXP 21xx Key Features in a Glance Featu res Benef i.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 9 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Hum id ity 10% – 90% (non - c ondensing) Comp liance FCC / CE .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 10 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Adaptiv e jitt er buff er contr ol ( patent - pendi ng) and pac ket del ay & loss concealm ent HD audio handset wit h HD wideband audi o c odec s f or exc ell ent double - t al k perf orm ance .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 11 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Usin g the GXP 21 xx SIP E nt er pris e P ho ne G ETTING F A MI L IA R W I TH THE LCD G XP 21x x has a dynami c and customi z able screen.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 12 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 SPECIAL SOFT KEYS ( On ly When I n tegrated with GXE5024/502 8) Call Par king: F O R GXP2120/G XP2 1 10 ONLY . Refe r to the GXE5024 /502 8 Online User Manua l for more informa tion.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 13 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 MUTE Mu t e an ac ti v e c al l HEADSET Press HE ADSE T ke y to answe r/hang up phone ca lls whi le us ing he adset .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 14 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 For ex ample: Confi gure ACCOUNT 1 and ACCOUNT 2 wit h Account Na m e as “ VoIP 1 ”, “ VoIP 2 ”, re spectiv ely and ensure t hat they ar e ac t iv e and r egi stered.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 15 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 4. U S I NG T HE PH ONE BO OK : To c all a phone number f r om Phonebook Each ent r y in the phonebook c an be at tac hed t o an indiv idual S I P account.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 16 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 5. Press O K key to i nitiat e call To mak e a quic k IP call, please see next secti on. Fo r exampl e: If the target IP address is 192.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 17 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 P HONE F UNCTI ONS D URI NG A P HONE C ALL Ca ll Wa i t ing / Ca l l Ho ld 1. Hold : Place a call on hol d by press i ng t he “ HO LD” button.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 18 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 NOT E : T he party that starts the c on f erence call has to rem ain i n the conf erence f or its enti re durati on, you can put t he part y on m ute but it must remai n in the c onv ersati on.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 19 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 C A LL F EA TURES The G XP 21xx support s tr adi tional and adv.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 20 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Con fig urat io n G ui de The G XP 21 xx c an be configured in two w ays. Fir s tl y, us i ng t he Key Pad Con fi guration Menu on the phone; secondly, thr ough e mbedded web - con f i gurati on m enu.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 21 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 loc ati on if av ailabl e.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 22 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Call Hist ory Status Phon e Book LDAP Dir ect ory Instant M ess.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 23 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 C ONFI GURA T I ON V IA W EB B R OW S ER The G XP 2 1x x em bedded W eb ser v er r esponds t o HTT P/HTTPS GET/POST requests.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 24 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 T ab l e 13: Device Conf igur ati on - Stat us MAC A d dress The devi ce ID, in HEXADECI M A L f ormat. IP Add ress Thi s f i el d s hows IP addr es s of GXP21xx .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 25 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 802.1x Mo de Th is option all ows the user to enabl e/ di sabl e 802. 1 x mode on the phone. The def ault v alue is di sabl ed.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 26 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Weather Up date By def ault , “ Enabl e W eather Update: ” is set to “ Y es”. If set to “No” , weather inf ormati on w ill not display on the phone.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 27 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Adv anced User confi guration includes not only the end us er c.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 28 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Upg rade Vi a Thi s f i e ld allows the user to choose the firmware upgrade met hod: TFTP, HTTP or HTTPS . Fi rmw are Server Path Defi nes the s erv er path for the fi rmware ser v er.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 29 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Connect i on Request Port Enter t he connecti on request port . Pho neb ook XM L Dow nload Sel ects the fil e dow nload m ode f or the download server.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 30 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Syslo g Level Sel ec t the ATA to r epor t the l og level. Def ault is NONE . The l evel is one of DEBUG, INF O, W ARNING or ERROR.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 31 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Call P r ogress T ones Using these set t i ngs, users can confi gure r i ng or tone frequencies based on param eter s fr om local t elec om .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 32 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Dis pla y La n gua ge All ow s user to choo se pref erred di splay language i n web UI and key pad UI .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 33 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 A ut he ntic a t e ID SIP serv i ce s ubscriber ’ s Authent i cat e ID used for aut hentic ati on. It can be identic al to or diff er ent from SIP User I D.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 34 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 NAT T raversal Thi s para m et er activ ates the NAT trav er sal mechani s m. It has opti ons: No, STUN, Keep - Aliv e, UPnP, Auto, VP N.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 35 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Dial Plan Dial Pl an Rul es: 1. Accep ted Dig its: 1 ,2 ,3,4,5 ,6 ,7,8,9 ,0 , * , #, A,a ,B,b ,C, c,D ,d 2. G ra mma r: x - any digit from 0 - 9; a) xx+ - at least 2 digit nu m ber s b) xx.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 36 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Sessio n Expirati on The SI P Sess i on T im er extensi on enabl es SIP sessions to be per i odi c ally “ref r eshed” vi a a SIP request (UPDA T E, or re - INVITE .
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 37 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Refer - To Use Target Con tact Def ault i s “No” . I f s et to “Y es” , t hen for Attended T r ansfer , the “ Ref e r - To” header uses the tr ansf err ed t arget’s Contac t header i nform at ion.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 38 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Use # as D i al Key Thi s para m et er allows user s to c onf i gur e the “#” k ey as the “Send” ( or “Dial ”) key.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 39 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Soft war e Up gra de & Cu st omiz ati on Soft ware (or firm w are) upgrades are com plet ed v ia e ither T FTP or H TT P.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 40 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 INS T RU C TION S FOR L OC A L TFT P UPG RADE: 1. Unzi p t he fil e and put all of them under the root direct ory of the TFTP serv er.
G r an d st r eam Net w o r ks , I nc . G XP 21xx Us er M an u al Page 41 of 41 F ir mw ar e version: 1 .0.1.66 Last Upda ted : 05/201 1 Rest ore Fact or y Def au lt Se ttin g WA RNI NG: Restoring the F actory Def ault Sett ing will del ete all configur ation infor mation of the phone.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks GXP21xx è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks GXP21xx - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks GXP21xx imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks GXP21xx ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks GXP21xx, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks GXP21xx.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks GXP21xx. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks GXP21xx insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
