Manuale d’uso / di manutenzione del prodotto BT200 del fabbricante Grandstream Networks
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Grandstream Networks, Inc. BT–Series BT–200 Dual Ethernet Port SIP Phone BT–200 User Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.
Grandstream Networks, Inc. BT-200 User Manual Page 2 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF CONTENTS BT–200 USER MANUAL WELCOME .........................................................................................................
Grandstream Networks, Inc. BT-200 User Manual Page 3 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF FIGURES BT–200 USER MANUAL F IGURE 1: BT–200 I LLUSTRATION ................................................................................
Grandstream Networks, Inc. BT-200 User Manual Page 4 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 W ELCOME Thank you for purchasin g the Grandstream BT –200 SIP phone. The BT–200 is an affordable, next generation SIP phone that feature s excellent audio quality and rich telephony features.
C ONNECTING Y OUR P HONE Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package. E QUIPMENT P ACKAGING The BT–-200 phone package co ntains: 1. One BT–200 Main Case 2. One Handset 3. One phone cord 4.
Grandstream Networks, Inc. BT-200 User Manual Page 6 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 1: BT–200 C ONNECTOR D EFINI TIONS POWER 5V power port; Connect to your phone and the wall o utlet LAN 10/100 Mbps Switch LAN port to con nect your phone to an Ethernet port.
Grandstream Networks, Inc. BT-200 User Manual Page 7 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P RODUCT O VERVIEW The BT–200 SIP phone is designed to provide all the feature functionality of a t.
Grandstream Networks, Inc. BT-200 User Manual Page 8 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 2: T ECHNICAL S OFTW ARE F EA TU RES Feature Software Lines 1 direct number Protocol Support(.
H ARDWARE F EATUR ES • Headset with auto switch when in use • 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port, • Auto detect Ethernet polarity - use eith er straight through or.
T ABL E 4: LCD I CON D EFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed .
G ETTING F AMILIAR WITH K EYPAD The BT–200 keypad is the sam e as a traditional phone, with additional feat ure functionality including speaker, menu keys, LCD navigation keys, and advanc ed feature keys which include h old, transfer, conference and flash.
CONF Press CONF button to connect Ca lling/Called part y into conference FLASH Flash to switch between two lines SPEAKER Enable/Disable hands-fre e speaker mode SEND Press SEND to dial a new number or redial la st number dialed.
Grandstream Networks, Inc. BT-200 User Manual Page 13 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P LACING A D IRECT IP-IP C ALL To place a direct IP to IP call, first off-hook, then press th e “MENU” key, then enter a 12-digit target IP address to make the call.
Grandstream Networks, Inc. BT-200 User Manual Page 14 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Blind and Attended Call Transfer BT–200 supports both blind and attended call transfer.
Grandstream Networks, Inc. BT-200 User Manual Page 15 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 2. To delete entries when dial ing, press MUTE/DEL to delete the digit.
Grandstream Networks, Inc. BT-200 User Manual Page 16 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATI ON G UIDE This section of the BT–200 manual will help gui de you to configure your phone, either using the keyp ad or through the web interface.
Grandstream Networks, Inc. BT-200 User Manual Page 17 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power for changes to take effect.
Grandstream Networks, Inc. BT-200 User Manual Page 18 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 10 Display “[10] Phy Addr” Press MENU to display the physical / MAC address.
Grandstream Networks, Inc. BT-200 User Manual Page 19 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 8: K EYPAD B UTTON D EFINITIONS End User Password This contains the password to access t he Web Configuration Men u. This field is case sensitive with a maximum length of 25 characters.
Grandstream Networks, Inc. BT-200 User Manual Page 20 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Date Display Format Allow user to choose among the following three format s: 1.
T ABL E 9: D EVICE S TA TUS D EFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT– 200 Product Model This field contains the product model info. Software Version Program: This is the main software release.
Grandstream Networks, Inc. BT-200 User Manual Page 22 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 10: A DVANCED C ONFIGURA TION P AGE D EFINITIONS Admin Password Administrator password. Only administrat or can configure the “Advanced Settings” page.
Grandstream Networks, Inc. BT-200 User Manual Page 23 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Use Random Port This parameter, when set to Yes, will fo rce random generat ion of both the local SIP and RTP ports. This is usually nece ssary when multiple BT–200s are behind the same NAT.
Grandstream Networks, Inc. BT-200 User Manual Page 24 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Off-hook Auto Dial This parameter allows the user to config ure a User ID or extension number to be automatically dialed upon off-hook. Please NOTE that only the user part of a SIP address needs to be entered here.
Grandstream Networks, Inc. BT-200 User Manual Page 25 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Quick IP Call Mode Dial an IP address under the sam e LAN s egment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call m ode", is set to No by default.
Grandstream Networks, Inc. BT-200 User Manual Page 26 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 User ID is Phone Number If the BT–200 has an assigned PSTN telephone nu mber, this field should be set to “Yes”.
Grandstream Networks, Inc. BT-200 User Manual Page 27 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Enable Call Features Default is No . If set to Yes, Call transfer, Ca ll Forwarding & Do-Not-Disturb are supported locally. Disable Missed-Call Default is No .
Allow Auto Answer by Call-Info Default is No . If set to Yes, auto answer depend s on the Call-Info in the SIP message. This feature needs the support of IP-PBX. Turn off speaker on remote disconnect Default is No . If set to Yes, the speaker will turn off, and the phone will go back to idle status, after the other party of the call hands up.
Grandstream Networks, Inc. BT-200 User Manual Page 29 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 R EBOOTING THE P HONE FROM R EMOTE The administrator can remotely rebo ot the phone by clicking the “Reboot ” button at the bottom of the configuration menu.
Grandstream Networks, Inc. BT-200 User Manual Page 30 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 U PGRADE THROUG H TFTP To upgrade firmware, the BT–200 can be configured wi th a TFTP server where the new code image is located. It is recommended to set the TFTP server address in eithe r a public IP address or on the same LAN with the BT–200.
Grandstream Networks, Inc. BT-200 User Manual Page 31 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 NOTE for TFTP/HTTP Firm w are Upgrade: 1. When the BT–200 boots up, it will send TFTP or HT TP request to download configuration fi les. There are two configuration files, 1) “ cfg.
Grandstream Networks, Inc. BT-200 User Manual Page 32 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kb ps upstream, depending on line distance.
Grandstream Networks, Inc. BT-200 User Manual Page 33 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name.
Grandstream Networks, Inc. BT-200 User Manual Page 34 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 MTU A Maximum Transmission Unit (M TU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet.
Grandstream Networks, Inc. BT-200 User Manual Page 35 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks BT200 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks BT200 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks BT200 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks BT200 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks BT200, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks BT200.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks BT200. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks BT200 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.