Manuale d’uso / di manutenzione del prodotto 100 Sereis del fabbricante Grandstream Networks
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User Manual BudgeTone-100 Series IP Phone For Firmware Version 1.0.8.32 Grandstream Networks, Inc. www.grandstream.com.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 2 - Table of Contents 1 WELCOME - 4 - 2 INSTALLATION - 5 - 2.1 I NTERCONNECTION D IAGRAM - 6 - 3 WHAT IS INCLUDED IN THE PACKAGE - 7 - 3.1 S AFETY C OMPLIANCES - 7 - 3.2 W ARRANTY - 7 - 4 PRODUCT OVERVIEW - 8 - 4.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 3 - 7.4 M ANAGING F IRMWARE AND C ONFIGURATION F ILE D OWNLOAD - 43 - 8 RESTORE FACTORY DEFAULT SETTING - 44 - 9 HEADSET CONNECTION - 45 - 10 GLO.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 4 - 1 Welcome Congratulations on becoming an owner of BudgeT one-100 IP telephone! You made an excellent choice and we hope you will enjoy all its capabilities.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 5 - 2 Installation BudgeTone-100 series IP phones are designed to look a nd feel like standard telephones. The following photo illustrates the appearance of a BudgeTone IP phone and the use of its key buttons.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 6 - 2.1 Interconnection Diagram There are several ways to connect the BT100 series IP telephone: 1. Connected directly behind Cable/DSL modem 2. Connected to LAN side of a (wireless) SOHO router (This is the most popular connection) .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 7 - 3 What is Included in the Package The BudgeTone-100 phone package contains: 1) One BudgeTone-100 phone 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The BudgeTone-100 phone is compliant with various safety standards including FCC/CE.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 8 - 4 Product Overview Grandstream IP Phone is a next generation IP network telephone ba sed on industry open standard SIP (Session Initiation Protocol).
BudgeTone-100 User Manual Grandstream Networks, Inc. - 9 - 4.2 Hardware Specifications There are two models in the BudgeTone-100 family, nam ely: BudgeTone-101 BudgeTone-102 (As show in the below pict.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 10 - The table below describes the difference among these models. Model BudgeTone-101 BudgeTone-102 LAN interface 1xRJ45 10Base-T 2xRJ45 10Base-T Phone Case 25-button keypad 12-digit caller ID LCD 25-button keypad 12-digit caller ID LCD Headset Plug 3.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 11 - 5 Basic Operations 5.1 Get Familiar with LCD/LED BudgeTone-100 phone has a numeric LCD of 64 mmx24mm size with backlight. The new model (which is shipping now) has a small red LED status reminder.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 12 - Handset and Speakerphone/Headset Volume Icons: 0-7 scales to adjust handset / speakerphone volume Real-time Clock: Synchronized to Internet .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 13 - ↑ 1) Increase handset, speakerp hone/headset volume after off hook the phone via handset or speaker 2) Increase ring tone volume when phon.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 14 - 5.3 Make Phone Calls 5.3.1 Make Calls using Numbers There are three ways to make phone calls: 1. Pick up handset or press SPEAKERPHONE bu tton, and then enter the phone numbers 2. Press the SEND button directly to redial the num ber last called.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 15 - Examples: • If the target IP address is 192.168.0.10, the dia ling convention is MENU_key 192 168 000 010 followed by pressing the “SEND” key or wait fo r seconds in the No Key Entry Timeout.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 16 - 5.3.7 Call Transfer Two transfer operati ons are supported. 5.3.7.1 Blind Transfer User can transfer an active call to a third party without announcement. User presses the “TRANSFER” button and if the othe r voice channel is available (i.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 17 - 5.3.8 Conference Call BudgeTone 100 phone supports 3-way conference. Assuming that call party A and B are in convers ation. A wants to bring C in a conference: 1. A presses the “CONFERENCE” button to get a dial tone and put B on hold 2.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 18 - 5.4 Call Features Following table shows the available call features of BudgeTone 100 by using keypad star(*) code, if the VoIP service provi.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 19 - 6 Configuration Guide 6.1 Configuration with Keypad When the phone is IDLE or On Hook, press the MENU button to enter key pad menu state. When the phone goes off-hook or a call comes in, the phone au tomatically exits the key pad m enu state and prepare for the call.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 20 - Menu Item Menu Functions 5 Display “ [5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 21 - Menu Item Menu Functions 9 Display “ [9] codE rEL ” Press Menu to display the code releases Press ‘ ↓ ’ or ’ ↑ ’ to browse line 1 “ b 2006-03-06 ” – date: boot code 2 “ 1.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 22 - Menu Item Menu Functions Others When phone is powered on and time is displayed • Press ‘ ↓ ’ or ’ ↑ ’, Display “ ring [4] .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 23 - 6.2 Configuration wi th Web Browser BudgeTone-100 series IP phone has an embedded We b server that will res pond to HTTP GET/POST requests. It also has embedded HTML pages that allo w a user to configure th e IP phone through a W eb browser such as Microsoft’ s IE or Mozilla’s Firefox.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 24 - The password is case sensitive with maximum length of 25 characters. The factory default password for End User is “123”, for Administrator is “admin” respectively. Only admini strator has the privilege to get access to “ADVANCED SETT INGS” configuration page.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 25 - MAC Address The device ID, in HEX format. This is very im portant ID for ISP troubleshooting. IP Address This field shows IP address of BudgeTone 100. Product Model This field contains the product mode l info.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 26 - • Basic Settings: Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS End User Password: (purpos ely not di splayed f.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 27 - End user Password This contains the password for end us er to access the Web Configuration Menu. This field is case sensitive and maximu m length is 25 characters. The default end user password is “123 ”.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 28 - • Advanced Settings: Grandst ream Dev ice Conf iguration STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purpos ely not di splayed for security pr otection) SIP Server: abc . s ippr ov ider .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 29 - Use DNS SRV: No Yes User ID is phone number: No Yes SIP Registrat ion: Yes No Unregister On Reboot : Yes No Register Expiration: 900 (in seconds.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 30 - Send DTMF: in -audio via RTP (RFC2833) via SIP INFO DTMF Payload Type : 101 Send Flash Event: No Yes (Flash will be sent as a DTMF event if set to Yes) Onhook T hreshold: 800 m s NTP Server: tim e.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 31 - F irmware Key: (in Hexadeci mal Represent ation) A uthentic ate Conf Fi le: No Yes (cfg file would be authenti cated before acceptance if se.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 32 - iLBC frame size iLBC packet frame size. Default is 20ms. For Asterisk IP-PBX, 30ms might need to be conf igured for compatibility iLBC payload type Payload type for iLBC. Default value is 97.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 33 - Use DNS SRV Default is No. If set to Yes, the phone will use DNS SR V configured to lookup for the server Use ID is phone number If “Yes” is set, a “user=phone” para meter will be attached to the “From” header in SIP request, which will be processed by sup ported SIP proxy.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 34 - Local RTP port This parameter defines the local RTP-RT CP port pair the IP phone will listen and transmit.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 35 - Send DTMF This parameter specifies the m echanism to transm it DTMF digits. There are 3 modes supported: in audio, wh ich means DTMF is combined in in- band audio signal (not very reliable with low-bit-rate codec); via RTP (RFC2833); or via SIP INFO.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 36 - Syslog level Select the level for the phone to repo rt the log messages. Default is NONE. Useful for ITSP.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 37 - Firmware Upgrade and Provisioning Firmware upgrade and Provisioning can be done via either TFTP or HTTP. This is mutual exclusive choice. Default if HTTP. Via TFTP: (default is pointing to Grands tream Firmware TFTP server) The TFTP server needs to be configured.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 38 - Automatic Upgrade Default is Yes. Choose Yes to enable automatic HTTP upgrade and provisioning. In “Check for upgrade every” field, enter the number of minutes to enable the phone to check the HTTP server for firm ware upgrade or configuration changes in the defined period of time.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 39 - User is recommended to reboot or power cycle the IP phone after all the changes are m ade so that those changes can take effect.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 40 - 6.3 Configuration throug h a Central Server Grandstream IP phone can be automatically conf igured from a central provisioning system. When BudgeTone phone boots up, it will send TFTP or HTTP request to download configuration file.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 41 - 7 Software Upgrade Software (or firmware) upgrade can be done ei ther via TFTP or HTTP. The corresponding configuration settings are on the configuration page. End users s hould NOT touch the configuration settings that are useful for ITSPs.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 42 - available for upgrade, or checksum test fails, et c), the BudgeTone phone will stop the TFTP process and simply boot using the existing code image in the flash. Firmware upgrading may take as long as 1 to 20 m inut es over Internet, or just 20+ seconds if it is performed on a LAN.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 43 - detailed parameter list or P values, please refer to the corresponding firmware release configuration template of the related products.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 44 - 8 Restore Factory Default Setting WARNING !!! Restore the Factory Default Setting will DELETE all configuration information of the p hone. Please BACKUP or PRINT out all the settings before you approach to following steps.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 45 - 9 Headset Connection The BT-100 phone has a headset socket allowing user to plug the head set into the phone.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 46 - • Cross Over Cable For Plantronic Headset Some users want to use headset pr oducts with RJ22 plug, li ke the Plantronic headse t. In this case, a special cable is required. The handset twisted cable is a roll-over cable standard for ALL handset, using RJ22 plug.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 47 - Cross Over Cable : (required to allow Plantronic Headset to work with the phone) a b c d One End Another End b a d c.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 48 - 10 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 49 - Networks, and wireless local loop. The DECT Common Interface rad io standard is a multi- carrier time division multiple access, tim e divisi.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 50 - An FXO interface will accept calls from FXS or PSTN interfaces. All countries and regions have their own standards.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 51 - IP Telephony (Internet Protocol telephony, al so known as Voice over IP Te lephony) A general term for the technologies that use the Intern .
BudgeTone-100 User Manual Grandstream Networks, Inc. - 52 - PPPoE Point-to-Point Protocol over Et hernet, is a network protocol for encapsulating PPP frames in Ethernet frames. It is used mainly with cable modem and DSL services. PSTN Public Switched Telephone Network i.
BudgeTone-100 User Manual Grandstream Networks, Inc. - 53 - TFTP Trivial File Transfer Prot ocol, is a very sim ple file transfer protocol , with the function ality of a very basic form of FTP ; It uses UDP (port 69) as its transport protocol . UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks 100 Sereis è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks 100 Sereis - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks 100 Sereis imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks 100 Sereis ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks 100 Sereis, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks 100 Sereis.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks 100 Sereis. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks 100 Sereis insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.