Manuale d’uso / di manutenzione del prodotto ProBridge PBe del fabbricante GE
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ProBridge Eth ernet User Manual.
AT M P r o B r i d g e User Manual ii Copyright Copyright © 2006, GE Secu rity In c. All rights reserved. This document m ay not be copied or oth erwise reproduced, in who le or in par t , except as spec if i cally permit ted unde r US and int ernational copyright law , without the prior written consent from GE.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions u sed in this d ocument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms and symbols . . . . . . . .
ProBridge Ethernet User Manual iv.
1 Intr oduction This is the GE Pr oBridge Ethernet User Manual for model PBe. This document includes detaile d instructions expl aining: • how to setup and instal l the PBe ProBridge and • how to connect to single or multiple A TM sites. There is also information describing how to contact technical support if you have questions.
ProBridge Ethernet User Manual 2 Conventions used in this document The following conven tions are used in this document: Safety te rms and symbols These terms may appear in this manual: Bold Menu items and buttons. Italic Emphasis of an instru ction or point; spec ial t erms.
3 Over view The PBe is a specific ProBridg e unit for interfacing the DVR family of digital video multiplex/ recorders to financial institution automated teller machines (A TMs) .
ProBridge Ethernet User Manual 4 Product contents The PBe system consists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply , as shown in F igur e 1 . F igure 1. Product contents Inspect the package and contents for visible damage.
5 Installation environment Power . Ensure that the installation site’ s AC power is stable and within the rated voltage of the externa l power supp ly . If the site’ s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply .
ProBridge Ethernet User Manual 6 4310-0007 120 V AC power supply Power supply input • V oltage: 120 V AC • T ol erance: ± 10% • Frequency: 60 Hz Power supply output • V oltage: 12 VDC • Current: 1 10 mA • Power: 1. 3 watts • Connector: 2.
7 Installation Before installation, please familiarize yourself w ith the PBe and its typical system layout. PBe components Fig ur e 2 . P Be l an dm a rk s Power connection Por t 2/RS -232 Connects t.
ProBridge Ethernet User Manual 8 Typical system layout The following figure shows a typical multiple A TM layout. Fi gure 3. Multiple A TM system layout RS232 po rt 4310-0034B RJ45 to RJ45 cable Exist.
9 Installation overview The basic steps required to install the PBe are: 1. Physically connect the PB e interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on pag e 20 for the swi tch settings.
ProBridge Ethernet User Manual 10 Required DIP switch information Important swit ch assignments T able 1. Important switch assignments Default switch sett ings Installation steps 1. Select the camera number (1-16) on the DVR on which to associate the A TM transactio n text.
11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network swi tch or hub u sing the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 4310- 0034 cable. Plug one end into port 1 of the PBe and th e other end into the RS-232 /2 port of the DVR.
ProBridge Ethernet User Manual 12 Pr ogramming After you install the PBe, you ne ed to program the ProBridge for operation. This is accomplished b y using HyperT erminal o r manually setting the DIP switches.
13 Fi gure 4. L aptop con nected to PBe 4. The Connection Descr iption dialog box will display . T ype in a name for this session (PBe) and click OK . 5. The Connect T o dialog box display . Select the COM port you are connected to in the Connect Using drop-down list.
ProBridge Ethernet User Manual 14 Fi gure 5. HyperT erminal programming mode 2. Press the Enter key twice to bring up the Main Me nu . Fig ur e 6 . M a i n me nu.
15 Main Menu There are five menu selections on the Ma in Menu : • Exit - Exits the maim menu and saves any changes. • PBe Set-up - provides IP address setup and Ethernet device selection. • T erminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options.
ProBridge Ethernet User Manual 16 the list will be selected. The PBe support s the following Ethernet devices: • Generic interface • Native A TM messa ges (FC) • V erifone POS • Ethernet data analyzer Note: The Ethernet device can also be select ed by DIP sw itch.
17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will te rminate the camera/terminal IP set-up and return y ou to the previous menu . Figure 9. The camer a/terminal IP t able Option #3 lets yo u enable/disable the Use IP for Camera command.
ProBridge Ethernet User Manual 18 ins entered followed by the enter key . Changing the selection to on allows the PBe to monitor the incoming Ethernet packets. Note: Monitor mode should be turned off before up grading the PBe. In some cases whenever SW3 is used to se lect the Ethernet Device , monitor mode will automatically be turned on.
19 3. Set the DIP switches per the tables in DIP switch settings on page 20 to match the changes desired . 4. Reconnect the PBe to the DVR. 5. Reapply powe r to the PBe.
ProBridge Ethernet User Manual 20 DIP swit ch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off .
21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. T able 4. SW1 switches 5 to 8 - Camera number selection SW1 Camera number 5 6 7 8 1 UUUU 2 UU.
ProBridge Ethernet User Manual 22 SW3 switches 1 to 8 The switch positi ons on SW3 are fo r selecting the Ethernet device type. These switches are reserved for technical support. Do not use. SW4 switches 7 and 8 Switches 7 and 8 on switch 4 con trol the communication p rotocol between the PBe at port 1 and th e DVR or PC.
23 Accessing the Webser ver The PBe has a built-in webpage fo r simple config uration changes and remote upgrade. T o access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default address are: • IP Address: 3.1 12.55.79 • Subnet m ask: 255.
ProBridge Ethernet User Manual 24 Fi gure 10. The PBe home page Click on any of the hyperlink ed text to navig ate to that featu re’ s page..
25 T roubleshooting Use the table below to solve some of the most common problems T able 7. Troubleshooting table Problem Pr obable cause Solution No re d LEd Fuse is b ad No Power Replac e fuse Check.
ProBridge Ethernet User Manual 26 T echnical specif ications PBe General Environmental Electrical Housing: Metal enclosure Dimens ions: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color : Black Operating t emperature: 0 to 40º C. Relative h umidit y: 10 to 80%.
27 Cable Specifications PBe to DVR F igure 11. 431 0-0034B cable Par t numb er : 4310-0034B Communication type: RS-232 Connector typ e: RJ45 Length : 5 ft .
ProBridge Ethernet User Manual 28 PBe to P C F igure 12. 431 0-0061 ca ble Par t numb er : 4310-00061 Communication type: RS-232/N ull Modem Connector typ e: DB9-F , DB9-F Length : 6 ft .
29 PBe Ethernet cable F igure 13. 431 0-0040 PBe Ethernet Par t numb er : 4310-0040 Communication type: Ethernet Connector typ e: RJ45, RJ45 length: 6 ft .
ProBridge Ethernet User Manual 30 Contacting t echnical suppor t For assistance installing, op erating, maintaining, and troubleshooting th is product, re fe r to this document and any other documentation provided.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il GE ProBridge PBe è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del GE ProBridge PBe - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso GE ProBridge PBe imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul GE ProBridge PBe ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il GE ProBridge PBe, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del GE ProBridge PBe.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il GE ProBridge PBe. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo GE ProBridge PBe insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.