Manuale d’uso / di manutenzione del prodotto PBe del fabbricante GE
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ProBridge Ethe rnet User Manual.
AT M P r o B r i d g e User Manual ii Copyright Copyright © 2006, GE Security In c. All rights reserved. This document may not be copied or other wise reproduced, in whole or in par t , except as specif ically per mitted unde r US and int ernational copyr ight law , without the prior written consent from GE.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms an d symbols . . . . . . . . .
ProBridge Ethernet User Manual iv.
1 Introduction This is the GE Pr oBridge Ethernet User Manual for model PBe. This document includes detaile d instructions explain ing: • how to setup an d instal l the PBe ProBridge and • how to connect to single or multiple A TM sites. There is also information describing how to contact technical support if you have questio ns.
ProBridge Ethernet User Manual 2 Conventions used in this document The following conv en tions are used in this document: Safety terms and symbols These terms may appear in this manual: Bold Menu items and buttons. Italic Emphasis of an instruct ion or point; special t erms.
3 Over view The PBe is a specific ProBridg e unit for interfacing the DVR family of digital video multiplex/ recorders to financial institution automated teller machines (A TMs) .
ProBridge Ethernet User Manual 4 Product contents The PBe system con sists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply , as shown in Figur e 1 . Figure 1. Product contents Inspect the package and contents for visible damage.
5 Installation environment Power . Ensure that the installation site’ s AC power is stable and within the rated voltage of the external po wer supply . If the site’ s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply .
ProBridge Ethernet User Manual 6 4310-0007 120 V AC power supply Power supply input • V oltage: 120 V AC • T olera nce: ± 10% • Frequency: 60 Hz Power supply output • V oltage: 12 VDC • Current: 1 10 mA • Power: 1.3 watts • Connector: 2.
7 Installation Before installation, please familiarize yourself w ith the PBe and its typical system layout. PBe components Fig u r e 2 . P Be lan dma rk s Power connection Port 2/RS-2 32 Connects to .
ProBridge Ethernet User Manual 8 Typical system layout The following figure shows a typical multiple A TM layout. Figure 3. Multiple A TM system layout RS232 port 4310-0034B RJ45 to RJ45 cable Existin.
9 Installation overview The basic steps re quired to install the PB e are: 1. Physically connect the PB e interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on page 20 for th e switch settings.
ProBridge Ethernet User Manual 10 Required DIP switch information Important swit ch assignments Table 1. Important switch assignments Default switch setting s Installation steps 1. Select the camera number (1-16) on the DVR on which to associate the A TM transactio n text.
11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network switch or hub using the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 4310- 0034 cable. Plug on e end into port 1 o f the PBe and th e other end into the RS-232/2 port of th e DVR.
ProBridge Ethernet User Manual 12 Programming After you install the PBe, you ne ed to program the ProBridge for operation. This is accomplished by us ing HyperT erminal or manually setting the DIP switches.
13 Figure 4. Laptop connected to PBe 4. The Connection Description dialog box will display . T ype in a name for this session (PBe) and click OK . 5. The Connect T o dialog box display . Select the COM port you are connected to in the Connect Using drop-down list.
ProBridge Ethernet User Manual 14 Figure 5. HyperTerminal pr ogramming mode 2. Press the Enter key twice to bring up the Main Menu . Fig u r e 6 . M a in m en u.
15 Main Menu There are five menu selections on the Main Me nu : • Exit - Exits the maim menu and saves any changes. • PBe Set-up - provides IP address setup and Ethernet device selection. • T erminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options.
ProBridge Ethernet User Manual 16 the list will be selected. The PBe supports the following Ethernet devices: • Generic interface • Native A TM messages (FC) • V erifone POS • Ethernet data analyzer Note: The Ethernet device can also be select ed by DIP switch.
17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will te rminate the camera/terminal IP set-up and return you to the previous menu. Figure 9. The camera/terminal IP tabl e Option #3 lets you enable/disable the Use IP for Camera command.
ProBridge Ethernet User Manual 18 ins entered followed by the enter key . Changing the selection to on allows the PBe to monitor the incoming Ethernet pack ets. Note: Monitor mode should be turned off before upgrading t he PBe. In some cases whenever SW3 is used to select the Ethernet Device , monitor mode will automatically be turned on.
19 3. Set the DIP switches per the tables in DIP swit ch settings on page 20 to match the ch anges desired. 4. Reconnect the PBe to the DVR. 5. Reapply power to th e PBe.
ProBridge Ethernet User Manual 20 DIP switch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off .
21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. Table 4. SW1 switches 5 to 8 - Camera number selection SW1 Camera number 5 6 7 8 1 UUUU 2 UUU.
ProBridge Ethernet User Manual 22 SW3 switches 1 to 8 The switch positi ons on SW3 are fo r selecting the Ethernet device type. These switches are reserved for technical support. Do not use. SW4 switches 7 and 8 Switches 7 and 8 on switch 4 control the communication protocol between the PBe at port 1 and th e DVR or PC.
23 Accessing the Webser ver The PBe has a built-in webpage fo r simple config uration changes and remote upgrade. T o access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default addre ss are: • IP Address: 3.1 12.55.79 • Subnet mask: 255.
ProBridge Ethernet User Manual 24 Figure 10. The PBe home page Click on any of th e hyperlinked text to n avigate to that featu re’ s page..
25 T r oubleshooting Use the table below to solve some of the most common problems Table 7. Troubleshooting table Problem Probable cause Solution No red LE d Fuse is bad No Power Replac e fuse Check P.
ProBridge Ethernet User Manual 26 T echnical specif ications PBe General Environmental Electrical Housing: Metal enclosure Dimensio ns: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color: Bl ack Operating te mperature: 0 to 40º C. Relative hum idity: 10 to 80%.
27 Cable Specifications PBe to DVR Figure 11 . 4310-0034B cable Part number : 4310-0034B Communication type: RS-232 Connector type: RJ45 Length: 5 ft .
ProBridge Ethernet User Manual 28 PBe to P C Figure 12 . 4310-0061 cable Part number : 4310-00061 Communication type: RS-232/Null Mo dem Connector type: DB9-F , DB9-F Length: 6 ft .
29 PBe Ethernet cable Figure 13 . 4310-0040 PBe Ethe rnet Part number : 4310-0040 Communication type: Ethernet Connector type: RJ45, RJ45 length: 6 ft .
ProBridge Ethernet User Manual 30 Contacting technical suppor t For assistance installing, op erating, maintaining, and troubleshooting this p roduct, refe r to this document and any other documentation provided.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il GE PBe è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del GE PBe - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso GE PBe imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul GE PBe ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il GE PBe, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del GE PBe.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il GE PBe. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo GE PBe insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
