Manuale d’uso / di manutenzione del prodotto E-9525R del fabbricante Gateway
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USER GUIDE Gatew ay® E-9525R Ser ver.
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i Chapt er 1: Che cking Ou t Your Gatew ay Se rver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents w ww .gateway.com ii Chapt er 4: Insta lling Comp onents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents www .gat ewa y. com iii Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents w ww .gateway.com iv.
CHAPTER 1 1 Checking O ut Y our G a teway Ser ver •F r o n t •B a c k •I n t e r i o r • System board • Hot-swap back planes •G e t t i n g H e l p.
CHAPTER 1: Checking Out Your Ga tew ay Server ww w .g ateway .com 2 Front Control panel Har d driv es Hard dri v e tray L EDs Con tro l p a nel Optical dr iv e # Fe ature # Fe atu re 1 Pow er b ut to .
Front www .gat ewa y. com 3 4 NMI button 10 ID bu tton 5 Syst em f ault LED 11 ID LED 6N I C s t a t u s L E D # Fe ature # Fe atu re.
CHAPTER 1: Checking Out Your Ga tew ay Server ww w .g ateway .com 4 Back Dual NIC connectors Serve r manage ment port PS/2 Keyboard por t PS/ 2 M ouse po rt VGA por t ID LED Serial por t SAS JBOD conn.
Interior www .gat ewa y. com 5 Interior # Fe ature # Fe atu r e 1 Syst em b oard 9 Control panel adap ter card 2 F an duc t 10 SAS/SA T A back plane 3 Syst em f ans 11 System fans 4 T ape drive (op ti.
CHAPTER 1: Checking Out Your Ga tew ay Server ww w .g ateway .com 6 System board Connectors 28 29 30 31 32 33 34 35 37 36 # Fe ature # Fe atu re 1 Rear dual USB Port ( J3 5) 20 DIMM7 socket ( J 24) 2 .
System b oard www .gat ewa y. com 7 4 VGA port ( J39) 23 Pr ocessor 1 (CPU1) socket 5 PS/2 mouse port (J15) 24 Pr ocessor 2 (CPU2) socket 6 PS/ 2 keyb oard por t ( J6) 25 Proce ssor power connec tor (.
CHAPTER 1: Checking Out Your Ga tew ay Server ww w .g ateway .com 8 Hot-swap backplanes SAS/SA TA backplane # F eature # Fe atu re 1 SAS/SA T A h ard driv e connector 0 5 SAS/SA T A har d drive connec.
Hot-sw ap backplane s www .gat ewa y. com 9 LED information See the f ollowing table for a descripti on of this ser ver ’ s LEDs and th e information they provide: LED Name Function Loc ation Color .
CHAPTER 1: Checking Out Your Ga tew ay Server ww w .g ateway .com 10 Getting Help In add itio n to your o per ating sys tem’ s do cum entat ion, you can u se t he f ollo wing inf o r mation r esourc es to hel p you u se your server .
CHAPTER 2 11 Setting Up Y our Ser v er • Setting up th e har dware • Pr otect ing fr om power source problems • Mounti ng your ser ver into a cabinet • S ta rti ng y ou r s e rv er • Setting.
C H A PT E R 2 : S e tt i n g U p Y o u r S er v e r ww w .g ateway .com 12 Setting up the hardware T o m a k e s ur e t h a t y o u r w o r ki n g e n v i r o n m e n t i s s a f e : ■ Use a clean, dr y , flat, stab l e sur face f or your ser ver .
Mounting y our server into a cabinet www .gat ewa y. com 13 Uninterruptible power supplies Use an uninterruptible power supply (UPS) to protect your server from data loss during a total power failure. A UPS uses a batter y to keep your ser ver running temporarily during a pow er failure and lets you save your work and shut down your server .
C H A PT E R 2 : S e tt i n g U p Y o u r S er v e r ww w .g ateway .com 14 3 Align the slots in the back ser ver rails with the stud s on the side of the server , then engage the slots with the studs and sli de the rail forward un til it stops.
Mounting y our server into a cabinet www .gat ewa y. com 15 6 Attach one mounting nu t to each of the two back cabinet posts where yo u plan to install the ser v er . Wa r n in g Y ou must suppor t th e server w h ile instal ling or remo ving t he front and back mounting screws.
C H A PT E R 2 : S e tt i n g U p Y o u r S er v e r ww w .g ateway .com 16 8 Align th e mounting s crew holes in th e server handles wi th the front moun ting nu ts, then s ecur e the fro nt in place with t w o mount ing sc rew s (one on each side).
Mounting y our server into a cabinet www .gat ewa y. com 17 3 Remove the be z el lock keys f r om the inside of the be zel , then insert the left side of the bezel int o the left handle and swing the right side of the bezel in until it snaps into place .
C H A PT E R 2 : S e tt i n g U p Y o u r S er v e r ww w .g ateway .com 18 Removing the serve r from a cabinet T o remove the server from a cabinet: Wa r n in g Screws are required to suppor t the front of the server . Y o u m ust support the ser v er while removing the front screws and while s lidin g the server off the cabinet rails.
Starting y our server www .gat ewa y. com 19 If nothing happens when you press the power button: ■ Ma ke su re th a t t he po w e r c ab l e ( s ) is pl ug ge d i n s ec ur el y a nd t ha t your surge pr otector (if you ar e using one) is plugged in and turned on.
C H A PT E R 2 : S e tt i n g U p Y o u r S er v e r ww w .g ateway .com 20 Setting up the operating system If you ordered your ser v er with the operating system already ins tall ed by Gat eway , in most case s it i s comp let ely in stall ed and t he ba sic set tin gs ar e already c onfigured.
CHAPTER 3 21 Main taining Y our Ser ver • Caring for your ser v er • Pr eparing for syst em recov er y • Syst em administration •I d e n t i f y i n g y o u r s e r v e r • Upd ating t he ba.
CHAPTER 3: Maintaini ng Your Server ww w .g ateway .com 22 Caring for your server T o extend the life of you r ser v er: ■ B e c a r e f u l n o t t o b u m p o r d r o p y o u r s e rv e r . ■ When transp orting your se rver , we recommend that you put it in th e orig inal packaging ma teri als .
Preparing for system recovery www .gat ewa y. com 23 If you spill l iquid on the keyboard, turn off your ser v er and tu rn the keyboard upside down to let the l iquid drain. Let the keyboard dry comp letely before tr ying t o use it again. I f the keyboar d does not work after it dries, you may need to rep lace it.
CHAPTER 3: Maintaini ng Your Server ww w .g ateway .com 24 System administration Gateway System Manager Gateway System Manager (GSM) lets you manage multiple compu t ers on a Windo ws network from a single window , then implement commands and policies across the net work with a single ac tion.
Identifying yo ur server www .gat ewa y. com 25 2 Sel ect t he Securi ty menu, then selec t the password to remov e. 3 Enter the current pas sw ord, then press E NTER . Ti ps & T r ic k s Passw ords can als o be cleared using jumpers on the system boa rd .
CHAPTER 3: Maintaini ng Your Server ww w .g ateway .com 26 Using your Server Companion DVD Y ou ca n use your Ser v er Companio n DVD to: ■ Ins tall ha rdware dr ivers ■ Inst all pro gr ams ■ Up.
Using your Server Compan ion DVD www .gat ewa y. com 27 Installing drivers and programs Y ou ca n install dr iv ers and p r ograms di rectly onto the se rver by us ing the Server Compa nion DVD . Y ou can also ext r act drivers onto diskette from the DVD at any Windows workstation.
CHAPTER 3: Maintaini ng Your Server ww w .g ateway .com 28 3 At the command l ine, change directories to th e USB Dis k-on- k ey device. 4 Run th e update utilit y batchfile on the USB Disk-o n -key device .
CHAPTER 4 29 Installing Components • Preparin g to inst all componen ts • Pr eventing stat ic electri city discha r ge • Opening the server case • Closing the ser ver case • Installing and r.
CHAPTER 4: Insta lling Components ww w .g ateway .com 30 Preparing to in stall components Selecting a place to work W o rk on your server in an area that: ■ Is clean (avoid dusty areas). ■ Is a low-sta tic envir onment (av oid carpeted ar eas). ■ Has a stable surface on which to set your ser ver .
Opening th e server case www .gat ewa y. com 31 ■ Av oid static- causing sur faces such as carpeted floors, plastic, and packing fo am . ■ Av oid w orking on the ser ver when y our work area is extremely humid. ■ Remove components from their antist at ic bag s only w hen you are re ady to use the m.
CHAPTER 4: Insta lling Components ww w .g ateway .com 32 Closing the server case T o close the ser ver case: 1 Make sure that all of the int ernal cables are arranged inside the case so they will not be pinche d when you close the case. 2 Place the t op cover (1) on the server , then slide it forward until it cli cks into place.
Installing a nd removing drives www .gat ewa y. com 33 Installing and re moving drives Y our server ’ s basic co nfigur ation includ es one optical drive and as man y as six SAS/SA T A hot-swap hard drives. An optional tape backup drive and an optional diskette drive can also be ad ded.
CHAPTER 4: Insta lling Components ww w .g ateway .com 34 7 Lift the lock ing tab (3) on the back of the opti cal drive tray , th en push the optical dr iv e (4) and tray out of the bay .
Installing a nd removing drives www .gat ewa y. com 35 11 Align th e optical dr iv e with the two clips on the left side of the o ptical drive tray , the n press the optical d rive into place i n the tra y . 12 Inser t th e optical drive tra y into the bay in the media cage until it click s into pl ace.
CHAPTER 4: Insta lling Components ww w .g ateway .com 36 7 Lift the locking ta b (3) on the back of th e tape d rive tra y , then push the tape dr ive (4) and ta pe drive bracket out of the tray . 8 Unscrew the four moun ting screws (5) holdin g the tape drive in the tape drive b r acket, th e n li ft the ta pe drive out of the bracket.
Installing a nd removing drives www .gat ewa y. com 37 Removing and installing a hard drive Imp ort ant Gateway tests and v erifies the operation and com patibility of the drives it s ells. Especially in a hot-sw ap or mission-critic al environmen t, additi onal or replacement drives must conform to Ga teway s tanda rds.
CHAPTER 4: Insta lling Components ww w .g ateway .com 38 6 Make sure that the tra y ’ s rel ease lever is open, then slide the new drive fully into the empty hot-swap drive bay . 7 Push the lever back into place, then turn the lock clockw ise to secure the hard driv e in the bay .
Installing a nd removing drives www .gat ewa y. com 39 6 Remove t he diskette driv e from the driv e tray , then i nser t t he new diske tte drive into the drive tray u ntil it snaps i nto place. 7 Push the driv e tra y with the new diskette driv e into the opening in the media cage until it clicks into place.
CHAPTER 4: Insta lling Components ww w .g ateway .com 40 Installing memory Cauti on Use o nly 667 M Hz Fully-Buffered D IMM (FB-DIMM) me mory modules. Y our ser ver supports e ight 667 MHz fully-buff ered DIMMs (FB-DIMMs) to provide up to 32 G B. Supported DIMM sizes include 512 MB, 1 GB, 2 GB, and 4 GB.
Installi ng memory www .gat ewa y. com 41 Non-re dundant mode DIMM Installation Options - Non-redundant Mode DIM M DIMM1 DIMM2 DIMM3 DI MM4 DIMM5 DIMM6 DI MM7 DIMM8 T otal Usable Memo ry 1 512 MB ----.
CHAPTER 4: Insta lling Components ww w .g ateway .com 42 Mirroring mode: Sparing mode F or the sparing mode, fol low the online spare FBDIMM c onfiguration requir ements (in addition t o general config uration r equiremen ts) below: ■ When only DIMM1 and DIMM3 are being used , they must be fully populated with dual-rank FBDIMMs.
Installi ng memory www .gat ewa y. com 43 T o instal l or replace memor y : 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 . Make sure that you turn off the ser ver , the n unplug the po wer cord(s) and all other cables conne cted to the s erver .
CHAPTER 4: Insta lling Components ww w .g ateway .com 44 Installing and removing PCI expansion cards Cauti on Always operate your server with the PCI riser assembly in place . The PCI riser assembl y is impor tant for correct airflow within the ser ver .
Installing a nd removing PCI expan sion cards www .gat ewa y. com 45 6 If you are not r eplacing the card , install a slot cover (5) on the back of the riser card assembly . 7 If you are replacing the riser card, continue with the nex t step . - OR - If you are replacing the PCI card, go to Step 10 .
CHAPTER 4: Insta lling Components ww w .g ateway .com 46 Replacing system fans This server contains two gr oups of hot-swappable fans (seated in fan cages) and a fan bo ard , whic h are located in side the chassis. The fir st group of fans is in front of the processors and contains six fans in three dual-fan assemblies.
Replacing system fans www .gat ewa y. com 47 3 Remove th e fan duc t by lift ing it out of the chassis. 4 Lift the r elea se tab (1) (simil ar on bot h fan cage s), th en push the fa n cage in the direction of the arrow (2) to unlock it f r om the chassis.
CHAPTER 4: Insta lling Components ww w .g ateway .com 48 8 Place the new system fan cage and fans onto the locking tabs (standoffs) in the chassis (3), then push it in th e directio n of the arrow to l ock it into place (4). 9 Replace the fan duct in t o the chass is .
Replacin g or adding a processor www .gat ewa y. com 49 Replacing or addi ng a processor Wa r n in g Pr ocessors and heat sinks may be hot if the computer has been run ning . Before replacin g a processor or heat sink, all ow them to cool for sever al minutes .
CHAPTER 4: Insta lling Components ww w .g ateway .com 50 6 Unlock the load lever (1) and l ift it up, then open t he load plate (2) to release the processor . 7 Lift the processor (3) out of the socket and place it in a static-free bag or case for storage .
Replacin g or adding a processor www .gat ewa y. com 51 Cauti on The heat sink has T hermal In terface Material ( TIM) l ocated on the bottom of it. Use caution when y ou unpack the heat si nk s o you do n ot d ama ge t he T IM. If y ou are r eusing the ori ginal heats ink, make sure that the TIM on the botto m of the heats ink is not damaged.
CHAPTER 4: Insta lling Components ww w .g ateway .com 52 Replacing a powe r supply module Cauti on The power supplies in this server contain no user- s er viceable pa rts. Only a qualified computer techn ician sho uld service the power sup plies. Y our server comes with 3-wire AC power cords fitt ed with the correct plug style for your region.
Replac ing the RP S power distributi on module www .gat ewa y. com 53 Replacing the RPS power distribution module T o repl ace the RPS po w er distri bution module: 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 .
CHAPTER 4: Insta lling Components ww w .g ateway .com 54 Replacing the hot -swap backplane Cauti on The hot-swap backplane is not hot-swappable. Befo re removi ng or replacing the backplane, y ou must.
Replacin g the hot-swap ba ckplane www .gat ewa y. com 55 10 Holding the new backplane by the edges only , align it with the locking tabs on the back plane bracket, then place it on the locking tabs (1). 11 Slide the backplane to the right, locking it into place on the backplane bracket.
CHAPTER 4: Insta lling Components ww w .g ateway .com 56 Installing and removi ng the ROMB battery pack for the mezzanine RAID card T o remove and install a ROMB battery pack for the mezzanine RAID card: 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 .
Installing and removing an op tional mezz anine board www .gat ewa y. com 57 4 Align the hole s on one side of the boar d with the plastic standoffs (1) and align th e other side wi th the mezzan ine board slot (2).
CHAPTER 4: Insta lling Components ww w .g ateway .com 58 Replacing the CMOS battery Wa r n in g Da nger of expl osion if bat tery is inc orr ectly re pla ced . Repl ac e onl y wit h the same o r equival ent type recommended by the manufa cturer . Dispose of or recycle used batteries by tak ing t hem to a haz ardou s was te facilit y .
Replacing the c ontrol panel adapter car d www .gat ewa y. com 59 Replacing the control panel adapter card Cauti on Y o u r s e rv e r m us t b e o pe r at ed wi th a cont ro l pane l in pl ace . T o replace th e control pan e l adap t er c ard: 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 .
CHAPTER 4: Insta lling Components ww w .g ateway .com 60 Replacing the control panel bridge card T o repl ace the con trol pane l bridge card: 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 .
Replac ing the system boar d www .gat ewa y. com 61 Replacing the system board T o repl ace the sy stem boar d: 1 F oll ow the ins tructions in “P rev enting sta tic ele ctricity disc harg e” on page 30 . Make sure that you turn off the ser ver , the n unplug the po wer cord(s) and all other cables conne cted to the s erver .
CHAPTER 4: Insta lling Components ww w .g ateway .com 62 8 Loosen the t w o thum bscrews (1) that secure the system b oard to the server . 9 Slide the syst em board to ward the back of th e ser ve r until it is fr ee of the eight retaini ng standoffs (2), then lift the board from the chassis.
Replac ing the system boar d www .gat ewa y. com 63 15 Replac e the system fa n cage and fan duct by fol lowing the in structi ons in “Replacing system f ans” on page 46 . 16 Inst all the pr ocesso r(s) and heat sink (s) b y f oll owin g the instr uction s in “Replacing o r adding a processor ” on p age 49 .
CHAPTER 4: Insta lling Components ww w .g ateway .com 64.
CHAPTER 5 65 U sing the BIOS S e tup Utilit y • O pening the BIOS S etup utilit y •U p d a t i n g t h e B I O S • Reset ting the BIOS.
CHAPTER 5: Using the BIO S Setup Utility ww w .g ateway .com 66 Opening the BIOS Setup utility The BIOS Set up utility stores basic settings fo r your server . These settings include basic hardware configuration, resource settings, and password security .
Recover ing the BIOS www .gat ewa y. com 67 T o update the BIOS u n der WinPE: 1 Pr int the a ppendix f or “BIOS Settings” on page 107 . 2 Rest art you r server , the n pr ess F2 when the Gateway logo screen appears duri ng star tup. 3 Record any custom BIOS setti ngs on your printout.
CHAPTER 5: Using the BIO S Setup Utility ww w .g ateway .com 68 3 Remove the jumper across pins 1-2 of header J3-E, then place the jumper across pins 2-3. 4 F oll ow the ins tructions in “Closing the ser ver case” on page 32 . 5 Inser t a bootable USB “ disk-on-key ” containing a valid BIOS image into a USB por t.
Resetting the BIOS www .gat ewa y. com 69 T o reset the BIOS using the pow er and reset buttons: 1 Pr int the a ppendix f or “BIOS Settings” on page 101 in t his gui de. 2 Rest art you r server , the n pr ess F2 when the Gateway logo screen appears durin g startup .
CHAPTER 5: Using the BIO S Setup Utility ww w .g ateway .com 70 11 Place the jumper back onto pins 1-2. 12 F oll ow the ins tructions in “Closing the ser ver case” on page 32 . Resetting BIOS pass words T o reset BIO S passwor ds, you must eith er r eset and cl ear all BIOS settings, or use the Clear P a sswor d jumper .
CHAPTER 6 71 T roubleshooting • T elephone s upport • T utoring and training • Saf ety guid elines • Error mess ages • T roubleshooting.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 72 T elephone support Before calling Gateway Customer Care If you hav e a technical problem with you r ser v er , follow these r ecommendations before contacting Gatewa y Customer C are: ■ Make sure that y our server is connected correctly to a gr ounded AC outlet that is supply ing pow er .
Tutoring and tra ining www .gat ewa y. com 73 T elephone suppo rt Gateway offers a wide range of customer ser vice, techn ical suppor t, and inform ation ser vices.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 74 Safety guidelines While trouble shooting your server , fol low these safety guidelines: ■ Never r emove the top panel whi le you r ser ve r is turned on and while the modem cable and the power cords are conn ected.
Erro r messa ges www .gat ewa y. com 75 Inv alid Boot Diskette A diskette was fou nd in the dri ve , b ut it is no t configured as a bootab le diskette. Dri ve N ot Ready The BIOS was unable to ac cess the driv e because it indicated it was not re ady for data transf er .
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 76 Primary Slave Driv e - A T API In c ompatible The IDE/A T API device c onfigured as P rim ar y Sla ve failed an A T API co mpatibilit y t e s t. Th i s m e ss a g e i s ty p ic a ll y d i s pl a y ed w he n t h e B IO S is t ry in g t o d e t ec t a n d configure IDE/A T API devices in POST .
Erro r messa ges www .gat ewa y. com 77 Check ing NVRAM..Up date F ailed BIOS could n ot write to th e NVRAM block. This message a ppears when th e FLASH par t is write -protec ted or if t here is no FLAS H par t (System uses a PROM or EPROM). Microcod e Error BIOS coul d not find or load the CPU Microcode Update to the CPU .
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 78 Interrupt Contr oller-2 error BIOS POST coul d not initialize the Slav e Interrupt Cont r oller . This may indicate a problem with system hardware . CMOS messages CMOS Date/Time Not S et The CMOS Date and/ or Time are inv alid.
Troubl eshooting www .gat ewa y. com 79 T roubleshooting First steps Wa r n in g T o avoid bodily injury, do not att empt to troubleshoot your s erver pro blem if : - The power cor ds or plugs are dam.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 80 Beep codes Whenever a re cover able error occurs during t he power-on self-test (POST ), the BIOS displays an error message that describes the pr oblem.
Troubl eshooting www .gat ewa y. com 81 LED information See the f ollowing table for a descripti on of this ser ver ’ s LEDs and th e information they provide: 9 The ROM c hecksum va lue does not ma tch the valu e encoded in t he BIOS. Same as f or 4 beep s.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 82 NIC status LEDs Identify NIC states Con trol pan el and back I/O panel RJ- 45 connecto rs Blue (fr ont) Gree n/ Orange (bac k) Blue (On) - Link Blu.
Troubl eshooting www .gat ewa y. com 83 Diagnostic LEDs The BIOS sends a 1-byte hex code to port 80 pri or to each POST task. T hese code s are dis play ed on eight ora nge LEDs , loca ted on th e syst em boar d and available at the back of the ser ver chassis .
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 84 13 Early POST init ializa tion of chipset regi sters . 24 Uncompr ess and initiali ze an y platf orm specif ic BIOS m odules . 30 Initialize S ystem Manageme nt Inter rupt. 2A Initializ e diff eren t device s through DIM.
Troubl eshooting www .gat ewa y. com 85 8C Late POST i nitiali zatio n o f chip set reg ist ers . 8D Build ACPI ta bles (if ACPI is suppo rted). 8E Progr am the pe ripheral parameters. Enable/disab le NMI as selected. 9 0 L a t e P O S T i n i t i a l i za t i o n o f s y s t e m m a na g e m e n t i n t e r r u p t.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 86 Bootbloc k initialization co de checkpoints The Bootb lock initialization code sets up th e chipset, memor y , an d other components bef ore system memory is available.
Troubl eshooting www .gat ewa y. com 87 Bootbloc k recovery code che ckpoints The bootblock r ecovery code gets cont rol when the BIOS determines tha t a BIOS rec overy needs to occur because the user has for ced the update or the BIOS checksum is corrupt.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 88 DIM code checkpoint s The De vice Initiali zation Manager (D IM) gets control a t vario us times dur ing BIO S POST to ini tializ e dif fer ent sy ste m bus es. The f ollowin g ta ble de scri bes t he main checkpoints where the DIM module is ac cessed.
Troubl eshooting www .gat ewa y. com 89 Optica l drive Y our se r v er does not r ec ognize an opti cal dri ve ■ Restar t y our server , then open the BIOS Setup utility by pressing and holding F2 while you r ser ver r estar ts . Make sure t hat the IDE controllers are enabled.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 90 Y ou ar e ha ving problems wit h a SA T A drive ■ F or normal SA T A d rives (not SA T A R AID ), check the BIOS setup utility to see if the BIOS has rec ognized the drive. ■ Make sure that the pow er cable and SA T A cables ar e attached secur ely to the drive cage.
Troubl eshooting www .gat ewa y. com 91 Monitor Y our ser v er is runn ing but there is no pic ture ■ Adjust the brightn ess and contrast controls to the center position. ■ Make s ur e that the monitor is plugged in a nd turned on. If the monitor is turned o n, the power LED should be lit.
CHAPT ER 6: Troub leshoot ing ww w .g ateway .com 92 Processor Y our serv er doe s not re cogniz e a ne w proc essor ■ Make sure that t he proce ssor is fu lly seated in its s ocket. The pr ocessor should be recognized au t omatic ally if it is installed correctly.
APPENDIX A 93 Ser ver Specifica tions • S ystem specifi cations • System board specification s • Environmental s pecifications • Elec tr onic specification s • Additional specifi ca tions.
APPENDIX A: Server Specification s ww w .g ateway .com 94 System specifications System board specifications Case siz e (H×W×L) 3 .44 × 16.9 3 × 27.
Environm ental specifications www .gat ewa y. com 95 Environmental specifications The f ollowing specific ations identify maximum en vironmen tal conditions .
APPENDIX A: Server Specification s ww w .g ateway .com 96 Electronic s pecifications Memory map Interrupts Imp ort ant If you disable a n IDE controller to free the interrupt for tha t controller, you must physical ly unplug the IDE cabl e from the system board .
Electro nic specifications www .gat ewa y. com 97 Connector pino uts Main power connector ( J5) Pin Signal Name 1 +3.3 V 2 +3.3 V 3 Ground 4+ 5 V 5 Ground 6+ 5 V 7 Ground 8 P owe r good 9 Stand by +5 V 10 +12 V 11 +12 V 12 +3.
APPENDIX A: Server Specification s ww w .g ateway .com 98 Processor pow er connecto r (J28) VGA conn ector Pin Signal Name 1 Ground 2G r o u n d 3 Ground 4G r o u n d 5 +12 V 6+ 1 2 V 7 +12 V 8+ 1 2 V.
Electro nic specifications www .gat ewa y. com 99 Serial port conne ctor Keyboa rd and Mouse con nectors External US B c onnectors Pin Signal Name Description 1 DCD Data Carrier Dete ct1 2R X D A T A .
APPENDIX A: Server Specification s ww w .g ateway .com 100 I 2 C (SMBus) connect or Additional specifications F or more information about your server , such as memo ry size, hard drive size, and processor type, visit Gateway ’ s eSuppo rt page at support .
APPENDIX B 101 BIOS Settings.
APPENDIX B: BIO S Settings ww w .g ateway .com 102 If you ever need to restore your BIOS settings, such a s after a system board change, a r ecord of the se ttings will make the proc ess much easier . Y ou can print this ap pendix, th en record your cus t om BI OS settings on the prin t out.
www .gat ewa y. com 103 Hardw are P refet cher Enabled Disabled Adjacent Cache Line Pr efetch Enabled Disabled Virtualization T echnolog y (VT) Enabled Disabled Hype r- Thr eading Te c h n o l o g y E.
APPENDIX B: BIO S Settings ww w .g ateway .com 104 IDE Configuratio n A T A/IDE C onfiguration Disabled Com pat ibl e Enhanc ed Lega cy I DE Channels SA T A Only PATA P r i , S ATA S e c S ATA P r i , PATA S e c PAT A O n l y Con fig ure SA T A a s IDE RAID ACHI Prim ar y IDE Master (auto- de tected) Selects IDE Configu r ation sub-menu.
www .gat ewa y. com 105 Hard D isk Writ e Pr otect Disabled Enabled IDE Detect T ime Out (Sec) 0, 5, 10, 15, 20, 25, 30, 35 Super I/O Configurat ion Onboar d Floppy C ontr oller Disabled Enabled Flo pp y A Disabled 1.
APPENDIX B: BIO S Settings ww w .g ateway .com 106 NIC 1 PXE f unction Disabled Enabled NIC 2 PXE f unction Disabled Enabled GT W Mz Board Option ROM Disabled Enabled F ull Hei ght Riser Slot ■ To p.
www .gat ewa y. com 107 Hard Disk Dr ives 1st Dr ive V aries (S pecifi es boot sequenc e fro m the av ailabl e devices.) nth Dr ive V aries ( Speci fies boot sequenc e fro m the av ailabl e devices.) Removabl e Drive 1st Driv e V aries ( Speci fies boot sequenc e fro m the av ailabl e devices.
APPENDIX B: BIO S Settings ww w .g ateway .com 108 Pow er & Re se t Sw it ch es Inhibit Disabled Enabled NMI Cont rol Disabled Enabled Ser v er Syst em Management Se rve r B oa rd P art N u mb er .
www .gat ewa y. com 109 Flo w Con tro l None Hardware Software Redirec tion After BIOS POST Disabled Boot Lo ader Always Te r m i n a l T y p e ANSI V T1 00+ VT -U TF 8 V T -UTF 8 Combo Key Support Di.
APPENDIX B: BIO S Settings ww w .g ateway .com 110 The f o l lowing second level submenus are accessed fr om the submenu in dicated in the first c olumn.
www .gat ewa y. com 111 BIOS submenu BIOS 2 nd level submenu Setting Va l ue USB Configuration USB Mass Storage Devi ce Configurat ion USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec 40 Sec Device #1 Only displ a yed if a device is detected . Inclu des a DeviceID strin g r eturn ed by th e USB device.
APPENDIX B: BIO S Settings ww w .g ateway .com 112.
APPENDIX C 113 Safe t y , Regulator y , and L egal I nf ormation.
APPENDIX C: Saf ety, Regulatory, and Legal Infor mation ww w .g ateway .com 114 Important safety information Wa r n in g Alway s fol low the se ins truc tions to he lp guard aga inst person al injury and da mage to you r Ga teway s yste m.
www .gat ewa y. com 115 Regulatory compl iance statements United States of Americ a Federal Com munications Commi ssion (FCC) Unintentio nal emitter per FCC Part 15 FCC Part 15 Class A Statem ent The .
APPENDIX C: Saf ety, Regulatory, and Legal Infor mation ww w .g ateway .com 116 FCC declarat ion of conformit y Respons ible party : Gateway C o mpanies, Inc.
www .gat ewa y. com 117 Laser safety statement All Ga tew ay sys tems equippe d with CD a nd DVD dri ve s comply wi th th e appropr iate safe ty stand ards , includ ing IEC 825.
APPENDIX C: Saf ety, Regulatory, and Legal Infor mation ww w .g ateway .com 118 Notices Copyright © 2 0 06 Gateway , Inc. All Rights Reser ved 7565 Irvine Center Drive Irvine, CA 92618 -2930 USA All Rights Reserved Thi s publi cat ion is p rot ected b y cop yrig ht an d all righ ts are r eserve d.
119 Numerics 5.25-inch drive loca tion 2 A accessories safety preca utions 114 ACPI runt ime checkpoints 88 add-in card see card administrator password 24 Advanced menu BIOS Setu p utility 66 B backpl.
Index w ww.gateway .com 120 G Gateway Customer Care 72 Learning Libraries 73 Web address 10 Web site 10 Gateway System M anager 24 H hard drive indic ator 2 install ing 37 LED indicator 2 removing 37 .
Index www .gat ewa y. com 121 R rack mount kit 13 rack mounting server 13 RAID drives install ing 37 RAM see memo r y recovering BIOS 67 removing mezzanine board 56 optical drive 33 PCI riser assembly.
Index w ww.gateway .com 122 user password 24 W Web site Gateway 10.
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A MAN E-9525R USR GDE R0 10/06.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Gateway E-9525R è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Gateway E-9525R - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Gateway E-9525R imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Gateway E-9525R ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Gateway E-9525R, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Gateway E-9525R.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Gateway E-9525R. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Gateway E-9525R insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
