Manuale d’uso / di manutenzione del prodotto 860 del fabbricante Gateway
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Gatewa y 860 SATA NAS User's Guide Installing Getting Help.
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i Contents 1O v e r v i e w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 System Info .
1 1 Over vie w Read thi s chapter to learn about th e features an d componen ts of your NAS (N etwork Attached Stora ge)..
2 Chapter 1: Overview www .gate wa y .com Features The Gateway 860 NAS is a 1U, high-density , powerful, rack-mountable system that o ffers a new stan dard for flexible m anagement and mo nitoring of servers by network administrato rs.
3 Features www .gate wa y .com ■ Rear pa nel connec tors ■ PS/2 keyboard port ■ PS/2 mouse port ■ Serial port (for IPMI only) ■ SCSI p ort ■ VGA port ■ 2 LAN ports (RJ-45).
4 Chapter 1: Overview www .gate wa y .com Fr ont Item Description P ow er LED Indicat es the pres ence of powe r in the NAS . P ow er button Press to turn the NAS on or off . USB por ts Conne ct USB peripheral de vice s to these ports. BMC serial port Connect a UPS ( uninterruptab le power sup ply) to this port.
5 Front www .gate wa y .com Fr ont panel indicator s LCD scree n Displa ys the NAS name, net w o rk settin gs , and number of e vents log ged b y the NAS . Ne xt butt on Press to s croll through t he menu and submenu i tems. Prev ious bu tton Press to s croll through t he menu and submenu i tems.
6 Chapter 1: Overview www .gate wa y .com Alarm On Off NAS is oper ating normally . Off On System error . Off Off NAS i s not turned on. LAN1 an d 2 On Off Net work link is establi shed. On On Net work link is establi shed and running a t its supported speed .
7 Rear www .gate wa y .com Rear Item Description Cov er s crews Secur e the to p acce ss cover . P o wer conne ctor Plug the po wer co rd into this co nnector . F an Cools the NAS. Be careful not t o bloc k the f an's ve ntilation hol es. If the v entilat ion holes are blo ck ed, ov erheatin g may occur .
8 Chapter 1: Overview www .gate wa y .com Rear panel indicator s PS/2 k ey board por t Plug a PS/ 2 ke yboard into th is por t . PS/2 mouse por t Plug a a PS/ 2 mous e int o this por t. LAN jac ks (LAN1, LAN2) Plug 10 Bas e-T , 10 0 Base-TX, or 1000 Ba se-T netwo rk cables into these j acks.
9 LCD screen www .gate wa y .com LCD screen The LCD screen is a 2-line by 12- character screen that lets you see the na me, settings, date and t ime, ev ent stat us, CPU temperature, and fan speed of the NAS. Normally th e NAS name an d the IP address of the L AN 1 or 2 connection also appears on the LCD screen.
10 Chapter 1: Overview www .gate wa y .com Stora g e The NAS supplies y o u with th e following media storage: ■ CD drive ■ High-c apacity Serial- A T A hard drive CD drive The CD drive lets you access data on CDs. The drive cannot read DVDs or burn CD-Rs or CD-RWs.
11 Storage www .gate wa y .com Caring f or y our CDs ■ Keep your CDs in a CD case when not in use to avoid scratches or other damage. Any kind of dirt or damage can affect the d ata on the disc or stop the drive from successfully reading the disc. ■ When handling discs, a lwa ys hold them by the edges t o avoid smudges or fingerprints.
12 Chapter 1: Overview www .gate wa y .com Har dware RAID lay out The NAS is recognized by the host computer’ s operating system as two logical drives. The two logical drives are configu red to RAID levels 0+1 and 5. The system volume, installed with the host operating system, is organized as RAID 0+1 and the d ata volume is organized as RAID 5.
13 Storage www .gate wa y .com RAID v olume computa tion Depending on the hard drive capa city , the system v olume and data volume capaci ty can hav e different s izes.
14 Chapter 1: Overview www .gate wa y .com.
2 15 Setting Up This chapter provides the instructions o n how to set up your N AS and conn ect basic a nd optional peripherals ..
16 Chapter 2: Setting Up www .gate wa y .com Requirements Selecting a site Before unpacking and installing the NAS, select a suit able ins tallation site for maximum efficiency .
17 Requir ements www .gate wa y .com Cabinet inst allation tech nical details T ake note of the following information when pl anning where and ho w to i nstal l the NAS: Ambient te mperature The maximum operating temperature of the NAS is 95°F (35°C) and the relative humidity of the NAS is in the ran ge 20% to 80% ( non-condensing).
18 Chapter 2: Setting Up www .gate wa y .com Cir cuit ov erloading Appropriate c onside ration should be given whe n conne cting the supp ly cir cuit to the NAS to avoid any cir cuit overload . The system nameplate ra ting should be used when addressing con cerns about circuit overload.
19 Install ing on a table top www .gate wa y .com Installing on a tab le top T o install the NAS on a table top: 1 Attach the provided r ubber feet to the NAS. 2 Place the NAS in an uprig ht p ositio n so th at the botto m is facing up, then apply the adhes ive surfaces of the ru bber feet on the b ottom of the NAS as illustrated below .
20 Chapter 2: Setting Up www .gate wa y .com Installing into a server cabinet Cab inet ins tallati on pr ecautions Before installing the NAS, take the following precautions: ■ T h e N A S i s h e a v y . T o m i n im i ze th e c h an ce s o f i n j u r i e s , m a k e s u r e t h a t t w o or more people help in installing the NAS.
21 Installi ng into a se rver cabine t www .gate wa y .com T o install the NAS into a server cabinet: 1 Use a screwdriver to rem ove the four screws that hold the plastic covers to the sides of t he NAS. 2 Use six of the suppli ed flat-head screws to attach the mounting ea rs on both sides of the NAS.
22 Chapter 2: Setting Up www .gate wa y .com 3 T emporarily fasten the rails to the sides of the NAS using the suppl ied round-head screws. Position the rails based on the rack de pth. 4 Using the hexagonal h ead screws, fasten the brackets to the back of the rack fram e.
23 Installi ng into a se rver cabine t www .gate wa y .com 5 T wo or more people must assist in lif ti ng the NAS. Slide the back of the rails into the brackets.
24 Chapter 2: Setting Up www .gate wa y .com 7 Fasten the back of the rails to the brackets with the round-head screws..
25 Installi ng into a se rver cabine t www .gate wa y .com 8 Secure the rails on both sides of the NAS by tightening the round-head screws..
26 Chapter 2: Setting Up www .gate wa y .com Connecting cab les The NAS, a monitor , a keyboard, and a mouse constitute the basic NAS system. Before connecting any other peripherals, first connect the keyboard and mouse to test if the NAS is runnin g correctly .
27 Connectin g cables www .gate wa y .com 2 Connect t he PS/2 keyboard a nd mouse into the PS/2 conn ectors located on the rear panel..
28 Chapter 2: Setting Up www .gate wa y .com 3 Connect th e power cord to the po wer connector located on the rea r panel, then connect the other end to a correctly ground ed power outlet.
29 Turnin g on your N AS www .gate wa y .com T urning on y our NAS After making sure that you ha ve set up the NAS correctly and connected all the required cables, you can turn on your NAS. T o turn on your NAS: 1 Open the control bay cover then press the power butto n.
30 Chapter 2: Setting Up www .gate wa y .com T r oublesho oting If the NAS does no t boot after you turn it on, chec k the following factors that might have caused the boot failure: ■ The external power cable may be loosely con nected. Check the power cable connection from the power sour ce to the power cable connector on the rear panel.
31 Turnin g off your NAS www .gate wa y .com T urning off y our NAS ■ Do not use the power button to shut down the NAS. ■ When the NAS shuts down, a ll services running on the N AS are forcibly terminated. Before shutting d own the NAS, make sure no user s are currently accessing the NAS.
32 Chapter 2: Setting Up www .gate wa y .com.
3 33 Customizing Yo u r N A S Read this ch apter to learn how to ad d o ptions and install or remove the hot-swap ha r d drives ..
34 Chapte r 3: Customiz ing Your NAS www .gate wa y .com Precautions Before you install any computer component, we recommend that you read the following sectio ns. These secti ons contain importa nt ESD precautions a long with pre-instal lation and post-installation instruc tions.
35 Expand ing connec tivity www .gate wa y .com Expanding connectivity Ports let you connect peripheral devices to your NAS. For instructions on how to connect diffe rent external devices to the N AS, see your periph eral device user’ s guide for instructions.
36 Chapte r 3: Customiz ing Your NAS www .gate wa y .com USB The USB (Universal Serial Bus) port is a high-speed serial bus which lets you connect and daisy-chain USB peripheral s without us ing sy stem resour ces. Y our NAS has two U SB ports available on the fron t panel.
37 Upgrad ing www .gate wa y .com Upgrading Y our NAS delivers superior power and p erformance. However, some use rs and the applica tions they use may demand more. This NAS lets y ou up grade key components wh en you need increa sed performance or more storage spa ce.
38 Chapte r 3: Customiz ing Your NAS www .gate wa y .com 6 Insert the hard drive carrier into the bay and lock it into pl ace. 7 Replace the front bezel, then lo c k the c o ntrol ba y cover . The new hard drive’ s status LED lights up. The RAID recovery begins.
4 39 Configuring the NAS This chapter describes how to configure the NAS, perform NAS fun ctions, and view even ts on th e N AS’ s L CD screen..
40 Chapter 4: Configuring the NAS www .gate wa y .com Over vie w The LCD screen lets you see at a glance the name, f irmware version, and total number of events logged by the NAS. Norma lly , the W indows monitor ing agent and the drivers s e nd th e messages that appear on the LCD screen.
41 Main m enu www .gate wa y .com Main menu The LCD menu cont ains the following options: Setting Description View Info Displays inf or mation ab out the firmwar e and numbe r of ev ents th at occurred in the NAS . Network Lets y ou vie w and ma nually or au tomatically set the NAS’ s IP add ress.
42 Chapter 4: Configuring the NAS www .gate wa y .com Y ou can press any but ton on the front panel of the NAS to enter the main menu. T o move thro ugh the options, press the P reviou s or Next button until the option you want i s highlighted. T o select a highlighted menu option, press the Enter button.
43 Main m enu www .gate wa y .com 5 Sele ct DHCP1 On if you wa nt to get an I P addres s assigne d autom atically from the NAS, then press the Enter butto n. - OR - Sele ct DHCP1 Off if you want to manually set th e IP settings (IP address, net mask, and gateway IP address), th e n press th e En te r button.
44 Chapter 4: Configuring the NAS www .gate wa y .com 10 Enter the gateway IP address, then press the Exit button to end input . 11 Sele ct OK , then press the Enter button. The “W ait host respond” messa ge appears on the LCD sc reen. After a fe w sec onds, the “Se tti ng OK ” messa ge appears .
45 Main m enu www .gate wa y .com Manual This function g ives you the option to manually en ter the IP , net mask a nd gateway IP address of the LAN2 host. T o configure LAN2 manually: 1 Press the Enter bu tton. 2 Press the Next or P reviou s b utton to select Netw ork on the Ma in menu, then pres s the Enter button.
46 Chapter 4: Configuring the NAS www .gate wa y .com Date/Time This option is used to se t and view the date and time on the NAS . Setting the date and time T o set the date and time: 1 Press the Enter bu tton. 2 Press the Next or Pre vious button to select Date/Time on the Main menu, then press the En ter button.
47 Main m enu www .gate wa y .com System Inf o The SystemInfo menu disp lays the processor temperature and fan speed reading. Viewing the CPU temperature T o view the C PU temperature: 1 Press the Enter bu tton. 2 Press the Next or Previous button to select System Info on the M a in m e nu , then press the En ter button.
48 Chapter 4: Configuring the NAS www .gate wa y .com View Event Use this submenu to display the even ts logged by the NAS or p rograms . These event logs display hardware and soft ware informati on about the NAS, as monitored by t he Microsoft Windows Administrative T ool - Event Viewer .
49 Main m enu www .gate wa y .com 3 Sele ct Shutdo wn , then press the Enter button. The “W ait for host respond” message appears. After a few second s the “Shutdown OK” message appears and the NAS shuts down. Rebooting the NA S T o reboot the NAS: 1 Press the Enter bu tton.
50 Chapter 4: Configuring the NAS www .gate wa y .com.
5 51 System Mana g ement This chapter gives information a bout the software programs and utilities bundled with your NAS. Y our NAS supports the following sy stem management utilities: ■ W indow s Installer .
52 Chapte r 5: System M anagement www .gate wa y .com Windo ws installer Y our NAS's W indows operating system includes drivers and service support for network, hard drive, and LCD functions. For installation procedures, refer to the related README do cuments in the individual direct ories.
53 Windows install er www .gate wa y .com Includes drivers and util ities to provide advanced NIC management functions such as fail over or aggregation. For more information, see the Intel Network driver’ s online Help. ■ Disk drive r Provides performance improvement fo r the drive IO(s).
54 Chapte r 5: System M anagement www .gate wa y .com RAID Configuration This utility lets you change the default RAID conf iguratio n, such a s the system volume size and the RAID level of your ha rd drive. T o change the RAID configuration: 1 Insert the 860 SA T A NAS Restorat ion CD in to th e CD dri ve.
55 RAID Confi guration www .gate wa y .com 7 Select 0, 1, or 5, th en press E NTER . The program prompts you to confirm your choice of the new RAID level.
56 Chapte r 5: System M anagement www .gate wa y .com System Ima g e Restoration This utility lets you restore th e system image factory default settings. T o restore the system image: 1 Insert the 860 SA T A NAS Restoration CD di sc 1 into the CD driv e and boo t to the CD.
57 NAS Ex plorer www .gate wa y .com NAS Explorer NAS Explorer allows NAS server managem e nt via the W eb, sta n dard network, or dial-up connections. This utility lets you view the basic NAS configuration, retrieve events, and configure the NAS from a remote comp uter .
58 Chapte r 5: System M anagement www .gate wa y .com Running NAS Explorer T o run NAS Explorer: ■ Click Star t , Programs , NAS Explorer , then click NAS Explorer . The NAS Explorer window appea rs. NAS Explorer user interface NAS Explorer’ s easy -to-use interface lets you remotely configure the NAS on the network.
59 NAS Ex plorer www .gate wa y .com Findi ng a NAS on the ne tw ork T o find a NAS on the network: 1 On the NAS Exp lo rer window , click the Search button.
60 Chapte r 5: System M anagement www .gate wa y .com Configuri ng the NAS’ s network setting T o configure the NAS’ s network setting: 1 On the NAS Servers list, click a server name, then click Network . The Netw ork Config window open s. 2 Click the LAN host.
61 NAS Ex plorer www .gate wa y .com 4 Click OK . The login dialog box ap pears. 5 Enter the N AS’ s user name and password, then click OK . Configuring the sear ch rang e setting Y ou can ad d, modif y , or del ete se arch ranges .
62 Chapte r 5: System M anagement www .gate wa y .com 3 Double-click a client interfa ce in the Search Ran ge list. The Search Range window appear s. 4 Click Add . The Add Sear ch Range dialog bo x appears. 5 Specify the range of IP addresses from wh ich NAS Explorer will start and end its searc h.
63 NAS Ex plorer www .gate wa y .com Modifying a search range T o modify a searc h range: 1 Double-click a client interfa ce in the Search Ran ge list. 2 Click Modify . 3 Enter the new range of IP addresses from which NAS Explorer will start and end its searc h.
64 Chapte r 5: System M anagement www .gate wa y .com Arc hiv ing a search range T o archive a search range: 1 In the Search Range Lis t window , select the search range you want to save. 2 Click S ave As . - OR - Click the Automat ically sav e this range set check box to save th e default.
65 NAS Ex plorer www .gate wa y .com Mana ging event lo gs Vie wing an event log T o view an event log: 1 On the NAS Explorer window , click the Event Lo g button. The Event L og window appear s. The Event Log is displayed with the Wi ndows Event Viewer tool.
66 Chapte r 5: System M anagement www .gate wa y .com The Logs p a n e s h o w s a h e i r a r c h i c a l v i e w o f t h e l o g s r e c o r d e d b y t h e W indow s Event Viewer . The Details pane sh o ws the diff erent event types and details of each event.
67 NAS Ex plorer www .gate wa y .com 3 In the Details pane, double-click an event to view the event’ s detailed information. The Detai l Event Log window appe ars.
68 Chapte r 5: System M anagement www .gate wa y .com Sear ching fo r specifi c types of e vents T o search for specific types of events: 1 On the NAS Explorer window , click the Event Lo g button.
69 NAS Ex plorer www .gate wa y .com 2 In the System Event Log Search Setti ngs area, select the ty pe of search inte rval. The types of sear ch interval include: 3 Enter the specific d ate and time of the event log. 4 Select an event. 5 Click Star t .
70 Chapte r 5: System M anagement www .gate wa y .com.
6 71 T r oubleshooting Read this chapter for instructions on dealing with common problems. If problems still persist, contact Gateway T echnical Suppor t.
72 Chapter 6: Troubleshoo ting www .gate wa y .com T elephone support Bef ore calling Gate wa y T ech nical Suppor t If you have a tec hnical problem with your NAS, follow these rec ommendations before conta cting Gateway T echnic al Support: ■ Make sure tha t your NAS is connected c orrectly to a grounded AC outlet that is supplying power .
73 Telep hone suppo rt www .gate wa y .com T elep hone support Gat eway of fers a wide r ange of cust omer serv ice, t echni cal sup port, and information services.
74 Chapter 6: Troubleshoo ting www .gate wa y .com Safety guidelines While troubleshooting your NAS, follow these safety guidelines: ■ Never remove the top cover while your NAS is turned on and while the network ca ble and the po wer cords are connected.
75 Trou bleshoot ing steps www .gate wa y .com T roub leshooting steps The NAS does not w ork . ■ Make sure that the power button on the front panel is turned on. ■ Make sure that the power cable is connected correctly . ■ T u rn off the NAS by pressing the power bu tton, then restart the NAS.
76 Chapter 6: Troubleshoo ting www .gate wa y .com A peripheral de vice connect ed to a USB connector does not work. ■ Reduce the number of ext ernal devices c onnected to a USB hub.
A 77 Glossar y 10 Base-T A UTP cable consistin g of four pairs of two wires (8 conductors) each, twisted together into a s ingle unshielded set (the cable is no t enclosed in a metalli c mesh for blocking electroma gnetic no ise).
78 Appendi x A: Gloss ary www .gate wa y .com 100 Base-TX A UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a s ingle unshielded set (t he cable is not enclosed in a metallic mesh for blocking electromagnetic noise).
79 www .gate wa y .com Hub A switching device through which a number of devic e s (su ch as computers) can be connected to a network. S ince connected devices are arrayed with t he hub at the center , this type of connection is referred to as a star topology .
80 Appendi x A: Gloss ary www .gate wa y .com NFS (Networ k File System) A method for sharing files over a network. NFS makes it p o ssible to use files located on another c omputer on the network a s if they were located on your own machine.
81 www .gate wa y .com RAID 10 RAID 10 is a c ombination of RAID 0 and RAID 1, striping and disk m irroring. RAID Level 10 comb ines the fast performance of Level 0 with the data redundancy of Level 1. In this configuration, d ata is distributed across several drives, similar to Level 0.
82 Appendi x A: Gloss ary www .gate wa y .com TCP/IP pr otocol Generally used to refer to the establishe d set of means and procedu res by which devices connec ted to a TCP/IP network communicate with one an other . TCP/IP is the most widely u sed of the various prot ocols, and is also used on the Internet.
B 83 Saf ety , Regulator y , and Legal Inf ormation Impor tant safety inf ormation Y o ur Gateway system is designed an d tested to meet the latest standards for safety of in formation technolog y equipment.
84 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gate wa y .com Setting up y our system ■ Read and fo llow all i nstructions mar ked on the product and in the documentat ion before you operate your system. Retain all safety an d operating instru ctions for future use.
85 www .gate wa y .com Care during use ■ D o n o t w a l k o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t . ■ Do not spill anyt hing on the system. The best way to avoid spills is to avoid eating and drinking near your system.
86 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gate wa y .com Regulator y compliance statements United States of Americ a Federal Communicati ons Commission (FCC) Unintentional emi.
87 www .gate wa y .com T elecommunic a tions per P ar t 68 of the Code of Federal Regulations (CFR 47) (applicable t o products fitt e d with USA modems) Y our modem complies with Par t 68 of the Code of Federal Regulati ons (CFR 47) ru les.
88 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gate wa y .com Canada Industry Canada (IC) Unintentional emitter per ICES-00 3 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as s et out in the radio interference regu lations of Industry Canada.
89 www .gate wa y .com Laser sa fety statement All Gateway syst ems equipped with CD and DVD d rives comply with the ap p ropria te safety standards, includin g IEC 825. The laser devi ces in these compo nents are classified as “Cla ss 1 Laser Products ” under a US Department of Healt h and Human Services (DHHS) Radiation Perfo rmance Standard.
90 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gate wa y .com Notices Copy right © 2003 Gatewa y , Inc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Rights Reser ved This publication is protected by copyright and all rights are reserved.
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A MAN 1U NAS USER GDE R0 1 2 /03.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Gateway 860 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Gateway 860 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Gateway 860 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Gateway 860 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Gateway 860, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Gateway 860.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Gateway 860. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Gateway 860 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
