Manuale d’uso / di manutenzione del prodotto EWS360AP del fabbricante EnGenius
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User M anual Business Solutions User M anual The Neutr on Series Dual Band Wir eless Managed Indoor A ccess P oin t EWS210AP | EWS310AP | EWS320AP | EWS360AP version 1.
2 IMPORTANT To install your Access Point please refer to the Quick Installation Guide included in the product packaging..
3 Table of Contents Chapter 1 Product Overview.................................................. 5 Introduction........................................................................................ 6 Key Features.....................................
4 Glossary.................................................................................... 93 Appendix................................................................................100 Professional Installation Instructions.......................
5 Chapter 1 Product Overview.
6 The EnGenius Neutron series suite of Managed Indoor Access Points are enhanced -powered, long-range, Single or Dual Band concurrent Wireless 802.
7 For more robust needs, the EWS360AP offers up to 450 Mbps on 2.4 GHz band and 1300 Mbps on the 5 GHz frequency band for faster le transfers and smoother video streaming, enabling it to deliver AC speeds and performance.
8 Key Features • AccessPointMode/MeshAPMode* (with Controller Interface) • Sectorized 3D Antenna (select models) • Dynamic Channel Optimization • Guest Network • Ban.
9 Maximum data rates are based on IEEE 802.11 standar ds. Actual throughput and range may vary depending on distance between devices or trac and bandwidth load in the network. F eatures and specications subject to change without notice . T rademarks and registered trademarks are the pr oper ty of their respective owners.
10 ThefollowingaretheMinimumSystemRequirementsinorderconguretheAccessPoint: • Computer with an Ethernet interface or wireless network capability • Windows OS (XP, Vista, 7), Mac OS X, or Linux-based operating systems • Web-Browsing Application (i.
11 Quick Reference Guide Model EWS210AP EWS310AP EWS320AP EWS360AP RF RF: 2.4 GHz Fr equency Band RF: 2.4 and 5 GHz Frequency Band RF: 2.4 and 5 GHz Fr equency Band RF: 2.4 and 5 GHz Fr equency Band Standard IEEE 802.11b/g/n IEEE 802.11a/b/g/n IEEE 802.
12 Tx Power Control: Adjust transmit power by dBm Conguration: Web-basedconguration(http) Firmware Upgrade: Via web browser, settings are reserved after upgrade Administrator Settings: Administrator Username and Password Change Reset Settings: Reboot (press and hold for 2 seconds).
13 Auto Reboot: Reboot Access Point by minute, hour, day, or week Backup and Restore: Save and restore settings through Web interface CLI : Supports Command Line Interface Diagnosis: IP pinging statis.
14 Physical Interface Dimensions & Weights EWS210AP Width: 6.36” Length: 6.36” Height: 1.64” Weight: 0.8 lbs. Dimensions & Weights EWS310AP Width: 6.
15 Dimensions & Weights EWS320AP Width: 6.36” Length: 6.36” Height: 1.64” Weight: 0.8 lbs. EWS320AP - Front EWS360AP- Front Dimensions & Weights EWS360AP Width: 6.
16 1. Mesh LED * 2. 5 GHz LED 3. Power LED 4. 2.4 GHz LED 5. Ethernet Port LED 6. Power LED 7. Reset Button: Press and hold for over 10 seconds to reset to factory default settings. 8. Ceiling/Wall Mount Slots: Using the provided hardware, the Access Point can be mounted to a ceiling or a wall.
17 Compatibility YourNeutronSeriesWirelessAccessPointsupportsthefollowingNeutronSeriesEWSSwitchmodels * : EWS5912FP • 8-Port Layer 2 PoE+ Wireless Management S.
18 Applications Wireless LAN (WLAN) products are easy to install and highly efcient. The following list describes some of the many applicati.
19 Chapter 2 Connecting Your Access Point.
20 Installation This section will guide you through the installation process. Placement of the Access Point is essential to maximize the its performance. Avoid placing the Access Point in an enclosed space such as a closet, cabinet, or stairwell. If there are any terms you are unfamilar with, please refer to the glossary on page 93.
21 Connecting to the Neutron Series Switch A) Connect the supplied Power Cord to the EWS Switch and plug the other end into an electrical outlet. Verify the Power LED indicator is lit on the EWS Switch. Wait for the EWS Switch to complete boot up. It might take few minutes to complete the process.
22 IP Address Conguration Windows XP, 7, 8 A) Onceyourcomputerison,ensurethatyourTCP/IPissetto On or Enabled . Open Network Connections and then click Local Area Connection . Select Internet Protocol Version 4 (TCP/IPv4) .
23 B) Ifyourcomputerisalreadyonanetwork,ensurethatyouhavesetittoaStaticIPAddressontheinterface.Pleasellin the IP address, Subnet Mask, and Default Gateway you would like to use based on how you utilizing the Access Point.
24 Apple Mac OS X A) Go to System Preferences (it can be opened in the Applications folder or by electing it in the Apple Menu). B) Select Network in the Internet & Network section.
25 E) Enter an IP address that is different from the AP and Subnet mask, then click OK. Note: Ensure that the IP address and Subnet mask are on the same subnet as the device. For example: EWS320AP IP address: 192.168.1.1 PCIPaddress:192.168.
26 Wireless Management Switch Setup A) Open a web browser on your computer. In the address bar of the web browser, enter 192.168.0.239 and press enter . B) A login screen will appear. By default, username is admin and the password is password . Enter the current username and password of the Wireless Management Switch and then click Login .
27 Device Management Locating Wireless Managed AP(s) A) Go to Device Management and select Access Points on the EWS Switch. All Managed AP(s) connected to the same network as the Wireless Management Switch will appear on the right side of the screen, under the Access Point AP(s) Detected list.
28 General Settings A) Enter the Device Name for the Access Point so that you can differentiate itself if you plan to use more than one AP. B) Enter the Administrator acccount username and password to create an account that can access all features of the AP.
29 Wireless Radio Settings AfterconguringtheGeneralSettingspage,youwillneedtoconguretheWirelessRadiosettings.Enterinformation pertainingtoeachfrequencybandthatappliestoyourAP.
30 WLAN Settings 2.4/5 GHz Next,youwillneedtoconguretheWLANsettingsforeachband.ClickonanSSIDtoaccessBasic,Trafc,Fast Roaming,andSecuritysettings.Oncenished,click Save toapplythesettingstotheSSID.
31 Adavnced Settings Next,youwillneedtoconguretheAdvancedsettingsfortheAccessPoint.Pleaserefertopage51forBandSteering, 66forFast.
32 Managing A Wireless Management Switch ForfurtherSwitchcongurations,clickonSwitchatthetopleftofthedashboard.RefertotheWirelessManagement SwitchUserManualformoreinformationonthesecongurationsettings.
33 Managing Wireless Managed Access Points The Managed AP(s) that are successfully being managed will be listed under the Managed AP(s) list. Click on the Device Name toaccesstoitscongurationsettings.
34 Using the provided hardware, the EWS AP can be attached to a ceiling or wall. To attach the AP to a ceiling or wall using the mounting bracket: 1. Attachthemountingbrackettothewallorceilingusingtheprovidedwall/ceilingmountinghardwarekit.
35 Attaching the AP to a ceiling using the provided T-Rail connectors: 1. Attach the T-Rail connectors to the bottom cover of the AP using the provided short screws. Note:TwosizesofT-Railconnectorsareincludedinthemountinghardwarekit:15/16in(2.
36 2. Line up the connected T-Rail connectors with an appropriately sized rail and press the unit onto the rail until it snaps into place. Note: To protect your EWS AP, use the Kensington Security Slot to attach a cable lock (cable lock not included).
37 Chapter 3 Conguration.
38 Thissectionwillshowyouhowtocongurethedeviceusingtheweb-basedcongurationinterface. Default Settings Please use your Ethernet port or wireless network adapter to connect the Access Point. IP Address : 192.
39 1. Openawebbrowser(InternetExplorer/Firefox/Safari)andentertheIPAddress http://192.168.1.1 . Note: If you have changed the default LAN IP Address of the Access Point, ensure you enter the correct IP Address. 2 . The default username and password are: admin .
40 3 . If successful, you will be logged in and see the EWS AP User Interface Menu..
41 Chapter 4 Overview.
42 The Overview section contains the following options: • Device Status • Connections The following sections describe these options. Device Status The LAN Information section shows the Local Area Network settings such as the LAN IP Address, Subnet mask, Gate- way, DNS Address, DHCP Client, and STP status.
43 TheWirelesssLANInformation2.4GHz/5GHzsectionshowswirelessinformationsuchasOperatingMode,Frequen - cy, and Channel. Since the EWS AP supports multiple-SSIDs, information about each SSID and security settings are displayed.
44 Connections Clicking the Connections link under the Device Status section displays the list of clients associated to the EWS AP’s 2.4GHz/5GHzbands,alongwiththeMACaddress,TX,RXandsignalstrengthforeachclient.
45 Chapter5 Network.
46 This page allows you to modify the device’s IP settings and the Spanning Tree settings. Enabling the Spanning Tree Protocol will prevent network loops in your LAN network.
47 IPv6 Settings Link-Local Address Check this if you want to use a Link-Local Address. A Link-Local Address is a network address that is valid for commu- nications within the network segment or the broadcast domain that the host is connected to. IP Address Displays the IPv6 IP Address of this device.
48 Spanning Tree Settings Status Enables or disables the Spanning Tree Protocol feature. The Spanning Tree Protocol (STP) prevents loops from being formed when switches or bridges are interconnected via multiple paths Hello Time SpeciesBridgeHelloTime,inseconds.
49 Priority SpeciesthePriorityNumber.Asmallernumberhasgreaterpriority. Save Click Save toconrmthechanges..
50 Chapter 6 Wireless.
51 This page displays the current status of the Wireless settings for the AP. Wireless Settings Device Name Enter a name for the device. The name you type appears in SNMP management. This name is not the SSID and is not broadcast to other devices. Country/Region SelectaCountry/Regiontoconformtolocalregulations.
52 Wireless Mode Supports802.11b/g/nmixedmodein2.4GHzand802.11ac/nmixedmodein5GHz. Channel HT Mode Thedefaultchannelbandwidthis20/40MHz.Thelargerthechannelbandwidth,thebetterthetransmissionquality andspeed.
53 Channel Select the channel appropriate for your country’s regulation. Transmit Power Select the transmit power for the radio. Increasing the power improves performance, but if two or more access points are operating in the same area on the same channel, it may cause interference.
54 2.4 GHz/5 GHz SSID Prole UnderWirelessSettings,youcanedittheSSIDproletotyourneeds.Click Edit under the SSID you would like to make changes to.
55 Enable Checkthisoptiontoenablethisproleforclientuse. SSID SpeciestheSSIDnameforthecurrentprole. Security DisplaystheSecurityModetheSSIDuses.Youcanclick Edit to change the security mode.
56 Wireless Security TheWirelessSecuritysectionletsyouconguretheEWSAP’ssecuritymodes:WEP,WPA-PSK,WPA2-PSK,WPA- PSK Mixed, WPA-Enterprise, WPA2-Enterprise and WPA Mixed Enterprise. It is strongly recommended that you use WPA2-PSK .
57 Key Length Selectthedesiredoptionandensurethewirelessclientsusethesamesetting.Yourchoicesare:64,128,and152- bit password lengths. Default Key Selectthekeyyouwishtobedefault.
58 WPA-PSK/WPA2-PSK (Pre-Shared Key) Encryption SelecttheWPA/WPA2encryptiontypeyouwouldliketouse.AvailableoptionsareBoth,TKIP(TemporalKeyIntegri - ty Protocol) and AES(Advanced Encryption Standard). Please ensure that your wireless clients use the same settings.
59 WPA/WPA2-Enterprise Encryption SelecttheWPA/WPA2encryptiontypeyouwouldliketouse.AvailableoptionsareBoth,TKIP(TemporalKeyIntegri - ty Protocol) and AES(Advanced Encryption Standard). Please ensure that your wireless clients use the same settings.
60 Radius Secret Enter the secret required to connect to the Radius server. Radius Accounting Enables or disables the accounting feature. Radius Accounting Server Enter the IP address of the Radius accounting server. Radius Accounting Port Enter the port number used for connections to the Radius accounting server.
61 Wireless MAC Filter The Wireless MAC Filter feature is used to allow or deny network access to wireless clients (computers, tablet PCs, NAS,smartphones,etc.)accordingtotheirMACaddresses.YoucanmanuallyaddaMACaddresstorestrictpermis - sion to access the AP.
62 Trafc Shaping TrafcShapingregulatestheowofpacketsleavinganinterfacetodeliverimprovedQualityofService. Enable Trafc Shaping SelecttoenableordisableWirelessTrafcShapingfortheAP.
63 Guest Network The Guest Network feature allows administrators to grant Internet connectivity to visitors or guests while keeping other networked devices (computers and hard drives) and sensitive personal or company information private and secure. Enable SSID Select to enable or disable SSID broadcasting.
64 Hidden SSID Check this option to hide the SSID from broadcasting to discourage wireless users from connecting to a particular SSID. Client Isolation Check this option to prevent wireless clients associated with your Access Point to communicate with other wireless devices connected to the AP.
65 Automatic DHCP Server Settings Starting IP Address SpeciesthestartingIPaddressrangefortheGuestNetwork. Ending IP Address SpeciestheendingIPaddressrangefortheGuestNetwork. WINS Server IP SpeciestheWINSServerIPaddressfortheGuestNetwork.
66 Fast Handover WithFastHandoverenabled,theAPwillsendadisassociationrequesttothewirelessclientandletitndanother APtohandoverandassociateupondetectingthewirelessclient’sRSSIvalueaslowerthanspecied.
67 Management VLAN Settings This section allows you to assign a VLAN tag to packets. A VLAN is a group of computers on a network whose soft- warehasbeenconguredsothattheybehaveasiftheywereonaseparateLocalAreaNetwork(LAN).
68 Chapter 7 Management.
69 This page allows you to assign the Contact Details, Location, Community Name, and Trap Settings for Simple Net- work Management Protocol (SNMP). This is a networking management protocol used to monitor network attached devices. SNMP allows messages (called protocol data units) to be sent to various parts of the network.
70 Location Speciesthelocationofthedevice. Port Displays the port number in use for the device. Community Name (Read Only) SpeciesthepasswordfortheSNMPcommunityforreadonlyaccess. Community Name (Read/Write) SpeciesthepasswordfortheSNMPcommunitywithread/writeaccess.
71 Auth Protocol Select the Authentication Protocol type: MD5 or SHA . MD5: Message-Digest algorithm, a 128-bit typically expressed in text format as a 32 digit hexadecimal number. SHA: Secure Hash Algorithm, a 160-bit hash value typically expressed in text format as a, 40 digits hexadecimal number.
72 CLI/SSH Settings Mostuserswillcongurethedevicethroughthegraphicaluserinterface(GUI).However,forthosewhopreferan alternative method there is the Command Line Interface (CLI). The CLI can be accessed through a command console, modem, or Telnet connection.
73 HTTPS Settings Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for secure communication over a computer network with especially wide deployment on the Internet.
74 Email Alerts The Access Point will send email alerts when the AP’s settings have been changed for your convenience. Status Check to enable the Email Alert feature. From Enter the sender address you would like to use. To Enter the recipient address.
75 Date and Time Settings This page allows you to set the internal clock for the AP. To access the Date and Time settings, click Time Zone un- der the Management section. Manually Set Date and Time Manually specify the date and time. Synchronize with PC Click to Synchronize the AP with the computer’s internal clock.
76 Automatically Get Date and Time Enter the IP address of an NTP server or use the default NTP server to have the internal clock set automatically. Time Zone Choose the time zone you would like to use from the drop-down list. Enable Daylight Savings Check the box to enable or disable daylight savings time for the AP.
77 Auto Reboot Settings YoucanspecifyhowoftenyouwouldliketoreboottheAP. Status Enables or disables the Auto Reboot feature. Timer SpeciesthetimeandfrequencyinrebootingtheAPbyMin,HourandDay.
78 Wi-Fi Scheduler Use the Scheduler feature to reboot the AP or control the wireless availability of the AP on a routine basis. The Scheduler feature relies on the GMT time setting acquired from a Network Time Protocol (NTP) server. For details on how to connect the AP to an NTP server, see Date and Time Settings on the previous page.
79 Status Enables or disables the Wi-Fi Scheduler feature. Wireless Radio Select 2.4 GHz or 5 GHz to use the Wi-Fi Scheduler feature on that particular frequency band. Note: 5GHzoptionsarenotavailableforthe EWS210AP model. SSID Selection Select a SSID to use for the Wi-Fi Scheduler feature.
80 This section allows you to analyze the connection quality of the AP and trace the routing table to a target in the network. Ping Test Parameters Target IP/Domain Name Enter the IP address or Domain name you would like to use for the target. Ping Packet Size Enter the packet size of each ping.
81 Traceroute Parameters A Traceroute is a network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. A Traceroute Test can be run to discern if there are any packet delays across the network.
82 Speed Test Parameters Target IP/Domain Name Enter an IP address or domain name you wish to run a Speed Test for. Time Period Enter the time in seconds that you would like the test to run for and in how many intervals. Start Click to start the Speed Test.
83 LED Control ThissectionallowsyoutocontroltheLEDcontrolfunctionsfortheAP:PowerStatus,LAN,2.4GHzWLAN,and5GHz WLAN interface. Note : The5GHzWLANLEDinterfaceoptionisnotapplicablefortheEWS210AP.
84 Device Discovery Under Device Discovery, you can choose for the AP to automatically scan for local devices to connect to. Click Scan to begin the process.
85 Chapter 8 Maintenance.
86 This page allows you to change the EWS AP username and password. By default, the username is admin and the password is admin . The password can contain from 0~12 alphanumeric characters and is case sensitive . Administrator Username Enteranewusernameintheentryeld.
87 This page allows you to upgrade the Firmware of the EWS AP. Please visit www.engeniustech.com to see the most currentrmwareversionavailableforyourmodel. To Perform a Firmware Upgrade: 1. Click the Browse… buttonandnavigatetheOSFileSystemtothelocationoftheFirmwareupgradele.
88 Thispageallowsyoutosavecurrentsettingcongurationsforthedevice.Whenyousavethecongurations,you canalsoreloadthesavedcongurationsintothedevicethroughtheRestoreNewSettingsfeaturefromalefolder.
89 User Settings Backup Settings as Default Click Backup tobackupanyuseraccountdefaultsettingsfortheAPtoalefolder. Restore to User Default Click Restore to return to factory default user account settings for the AP.
90 This page allows you to setup the System Log and local log functions of the AP. Click Log under Systems Manager to open up the System Log page. System Log Status Enables or disables the System Log feature. Log Type Select the Log Type mode you would like to use.
91 In some circumstances, you may be required to force the device to reset. Click on Reboot the Device to reboot the AccessPoint.IfanissuearisesthatyouneedtorestoretheAPtoitsoriginalfactorydefaultsettingsandcongura - tions, click on Restore to Factory Default .
92 To logout of your account, click Logout .Awarningwindowwillpopuptoconrmyourchoice.Click OK to logout. Logout.
93 Glossary.
94 6to4 6to4 allows IPv6 packets to be transmitted over an IPv4 network. ACL TheAccessControlListspecieswhichusersorprocessesaregrantedaccesstoobjects,as well as which operations are allowed.
95 DNS A Domain Name System is a hierarchical distributed naming system for computers, services, or any resource connected to the Internet or a private network. Th is a llo ws t he re co gni ti on ofdomainnamessuchaswww.yahoo.cominsteadof98.
96 GUI Graphical User Interface. User environment that uses pictorial as well as textual representa- tions of the input and output of applications and the hierarchical or other data structure in which information is stored.
97 Mesh Mode Mesh Networks are a network topology in which each node (called a mesh node) relays data for the network. All nodes cooperate in the distribution of data in the network.
98 RAM RandomAccessMemory.Agroupofmemorylocationsthatarenumericallyidentiedtoallow high speed access by a CPU.
99 VLAN A Virtual Local Area network allows a network manager to logically segment a LAN into differ- ent broadcast domains. Since this is a logical segmentation and not a physical one, worksta- tions do not have to be physically located together.
100 Appendix.
101 Professional Installation Instruction 1. Installation Personnel Thisproductisdesignedforspecicapplicationandneedstobeinstalledbyaqualiedpersonnelwho has RF and related rule knowledge. The general user shall not attempt to install or change the set- tings.
102 Instructions D’installation Professionnelle 1. Installation Ceproduitestdestineaunusagespeciqueetdoitetreinstalleparunpersonnelqualiemaitrisant les radiofrequences et les regles s’y rapportant.
103 Federal Communication Commission Interference Statement This equipment has been test ed and found to c omply with the limits for a Class B dig ital device, pursuan t to P ar t 15 of the FCC Rules . These limits are designed to pr ovide reasonable pr otec tion against harmful interference in a r esidential installation.
104 Industry Canada Statement This device complies with RSS-210 of the Industr y Canada Rules . Operation is subjec t to the f ollowing two conditions: (1) This device may not cause harmful interference , and (2) this device must accept any int er fer ence received , including inter ferenc e that may cause undesired operation.
105 Europe – EU Declaration of Conformity This device complies with the essen tial requir ements of the R&T TE Directive 1999/5/EC. The following test methods ha ve been applied in or der to pro.
106 This device is a 5GHz wideband transmission system (tr ansceiver), intended f or use in all EU member states and EFT A countries, ex cept in F rance and Italy where restrictive use applies.
107 F rançais [Fr ench] P ar la présente [nom du fabricant] déclare que l’appareil [type d’appareil] est conf orme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il EnGenius EWS360AP è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del EnGenius EWS360AP - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso EnGenius EWS360AP imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul EnGenius EWS360AP ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il EnGenius EWS360AP, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del EnGenius EWS360AP.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il EnGenius EWS360AP. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo EnGenius EWS360AP insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
