Manuale d’uso / di manutenzione del prodotto 1767L del fabbricante Elo TouchSystems
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E lo Entuitive T ouchmonitor User Guide For 17" LCD Modular Kiosk T ouchmonitors 1747L/1767L Series Revision C.
Elo Entuitive T ouchmonitor User Guide 17" LCD Modular Kios k T ouchmonitors 1747L/1767L Serie s Revision C P/N 008559E Elo T ouchSystems, Inc. 1-800-ELOTOUCH www.
Copyright © 2005 Elo T ouchSyste ms Inc. All Rights Re served. No part of this publication may be reproduced, tra nsmitted, tra nscribed, stored in a retrieval syste m, or tra nslated into a ny la ng.
Chapter 1 Introduction 1 Precautions ...................................................................... 1 About the Product ............................................................ 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor .
1-1 C H A P T E R 1 I NTRODUCTION Congratulations on your purcha se of a n Elo T ouchSystems Entuitive touchmonitor . Y our new touch- monitor combines the reli able perf orma nce of Elo’s touch technology with the latest a dva nces in LCD display design.
1-2 Elo Entuitive T ouchmonitor User Guide • Auto a djustment capa bility • High quality full screen re-scaling • Multilingual OSD menus in five la nguages: English, French, Germa n, Spa nish a nd Ja pa nese. • Serial or USB or both seri al a nd USB touch interfa ce (USB requires W indows 98, 2000, Me a nd XP.
2-3 C H A P T E R 2 I NST ALLA TION AND S ETUP This cha pter discusses how to install your LCD touchmonitor a nd how to install Elo T ouchSystems driver software.
2-4 Elo Entuitive T ouchmonitor User Guide Product Overview Main Unit Re ar V iew Bottom View(1747L shown) POWER SWITCH POWER FEMALE 15-PIN VIDEO CONNECTOR FEMALE DVI-D VIDEO CONNECTOR FEMALE 9-PIN SE.
2-5 Attaching the L-Brackets Depending on your mounting sche me, use the L-bra ckets or the VESA 75/100mm sta ndard holes locat- ed on the ba ck of the kiosk monitor or the 5.5 di ameter hole s (only on rear mount). See page 15 for VESA mounting information.
2-6 Elo Entuitive T ouchmonitor User Guide Panel Cut Outs 1747L Option 1 TOP TOP.
2-7 1747L Option 2 TOP.
2-8 Elo Entuitive T ouchmonitor User Guide 1747L Option 3 TOP TOP 407.7 290.0 18.0 325.0 275.0.
2-9 1767L Option 1 TOP TOP.
2-10 Elo Entuitive T ouchmonitor User Guide 1767L Option 2 TOP.
2-11 Touch Interface Connection Y o ur touchmonitor comes with one of the following touchscreen connector ca bles: Seri al (RS-232) ca ble or USB cable.
2-12 Elo Entuitive T ouchmonitor User Guide STEP 1-Conne cting the Video Ca ble • Connect the 15-pin video ca ble (the ferrite bea d end) or 24-pin D VI-D ca ble to the video port on your PC. • Connect the other end of the video ca ble to the video connector on your touchmonitor .
2-13 STEP 2-Connecting the Seri al or USB or both Serial a nd USB T ouchscreen Ca ble • Connect the fe male end of the seri al (RS-232) ca ble to the seri al port on your PC, or connect the USB touchscreen ca ble to the USB touchscreen connector on the back of your touchmonitor.
2-14 Elo Entuitive T ouchmonitor User Guide STEP 3-Conne cting the OSD Remote Ca ble • Connect the 6-pin Re mote OSD DIN cable to the bla ck Re mote OSD port of the monitor .
2-15 STEP 4-Connecting the Power Ca ble Depending on where you live, you will use e ither the Europea n or US/Ca na dia n power ca ble. • Connect the fe male end of the power ca ble to the Brick power supply . • Connect the Brick power ca ble into the power port on the touchmonitor .
2-16 Elo Entuitive T ouchmonitor User Guide Optimizing LCD Display T o ensure the LCD display works well with your computer , configure the display mode of your gra phic card to make it less tha n or equal to 1280 x 1024 resolution, a nd make sure the ti ming of the display mode is compatible with the LCD display .
2-17 VESA Mounting Interfa ce Y our monitor has sta ndard VESA mounting holes on the rear of the unit. The hole s are spa ced at 75mm a nd 100mm sta ndard. The following compa nies provide VESA mounting devices compatible with your touchmonitor: Ergotron Innovative Office Products 800-888-8458 800-524-2744 651-681-7600 610-253-9554 www.
2-18 Elo Entuitive T ouchmonitor User Guide Installing the Driver Software Elo T ouchSystems provides driver software that allows your touchmonitor to work with your computer .
2-19 In stalling the Serial T ouch Driver In stalling the Serial T ouch Driver for Windows XP , Windows 2000, Me, 95/98 a nd NT 4.0 NOTE: For Windows 2000 a nd NT 4.0 you must have administrator a ccess rights to install the driver . 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2-20 Elo Entuitive T ouchmonitor User Guide In stalling the Serial T ouch Driver for MS-DOS a nd Windows 3.1 Y ou must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.
2-21 In stalling the USB T ouch Driver In stalling the USB T ouch Driver for Windows XP ,Windows 2000, Me a nd 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.If W indows 98, W indows Me or W indows 2000 starts the Add New Hardware W izard: 2 Choose Next .
2-22 Elo Entuitive T ouchmonitor User Guide.
3-23 C H A P T E R 3 O PERA TION About Touchmonitor Adjustments Y our touchmonitor will unlikely require a djustment. V ari ations in video output a nd application may re- quire a djustments to your touchmonitor to opti mize the quality of the display .
3-24 Elo Entuitive T ouchmonitor User Guide Remote OSD Buttons Control Function 1 MENU Menu Display/Exits the OSD menus. 2 Up Brightness/ 1. Adjust brightness of the OSD. Plus/Clockwise 2. Increa se value of the a djustment item . 3. Select item clockwise.
3-25 OSD Menu Function Function Symbol Process Contra st Controls the picture contrast Brightness Controls the picture brightness. Left/Right Controls the horizontal position. Up/Down Controls the vertical position. Recall defaults Recall fa ctory settings of the image para meters.
3-26 Elo Entuitive T ouchmonitor User Guide EXIT Esca pe main-OSD Sharpness Adjusts csharpness. Ph as e Controls the vertical a nd horizontal fine tuning. Clock Controls the horizontal i mage size. OSD Left/Right Adjusts the horizontal position of the OSD menu.
4-27 C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the f ollowing table. If the proble m persists, plea se conta ct your local dealer or our service center . Solutions to Common Problems Problem Suggestion(s) No i mage appears on screen.
4-28 Elo Entuitive T ouchmonitor User Guide Image ha s vertical flickering line bars. Use “Pha se” to make a n a djustment. Check a nd reconfigure the display mode of the vertical refresh rate of your gra phic card to make it compatible with the LCD display.
A-29 A P P E N D I X A N A TIVE R ESOLUTION The native resolution of a monitor is the resolution level at which the LCD pa nel is designed to perf orm best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all ca ses, screen i mages look best when viewed at their native re solution.
A-30 Elo Entuitive T ouchmonitor User Guide As a n exa mple, a SV GA resolution LCD pa nel has 800 pixels horizontally by 600 pixels vertically . Input video is also represented by the sa me terms. XGA input video has a f ormat of 1024 pixels horizontally by 768 pixels vertically.
B-31 A P P E N D I X B T OUCHMONITOR S AFETY This ma nual contains information that is i mporta nt for the proper setup a nd maintena nce of your touchmonitor . Before setting up a nd powering on your new touchmonitor , rea d through this ma nual, especi ally Chapter 2 (Installation), a nd Cha pter 3 (Operation).
B-32 Elo Entuitive T ouchmonitor User Guide Care and Handling of Your Touchmonitor The following ti ps will help keep your Elo Entuitive touchmonitor functioning at the opti mal level. • T o avoid risk of electric shock, do not disasse mble the brick supply or display unit cabinet.
C-33 A P P E N D I X C T ECHNICAL S PECIFICA TIONS Compatible Video Modes Y our Elo Entuitive touchmonitor is compatible with the following sta ndard video mode s: Mode Resolution H.
C-34 Elo Entuitive T ouchmonitor User Guide Touchmonitor Specifications T a ble C.1 17" LCD T ouchmonitor (ET17X7L-XX WF-1) Specifications Display T ype Active matrix, thin film tra nsistor (TFT), liquid crystal display Size 17-inch di agonal 338 x 270 mm useful screen area Pixel Format 1280 x 1024 T ouchscreen 0.
C-35 T a ble C.2 IntelliT ouch T ouchmonitor Specifications Mecha nical Positional Accuracy Sta ndard devi ation of error is less tha n 0.080 in. (2.03 mm). Equates to less tha n ±1%. T ouchpoint Density More tha n 100,000 touchpoints/in 2 (15,500 touchpoints/cm 2 ).
C-36 Elo Entuitive T ouchmonitor User Guide Environmental Chemical Re sista nce The a ctive area of the touchscreen is resista nt to all chemicals that do not affect gla ss, such a s: Acetone T oluene.
C-37 T a ble C.3 AccuT ouch T ouchmonitor Specification s Mecha nical Construction T op: Polyester with outside hard-surfa ce coating with clear or a ntiglare finish. Inside: T ra nsparent conductive coating. Bottom: Gla ss substrate with uniform resistive coating.
C-38 Elo Entuitive T ouchmonitor User Guide 17" LCD Touchmonitor (ET17X7L-XXWF-X)Dimensions NOTES FOR ALL Material: Wood: ∅ 4.5 holes thru for M4 screws with nuts or screws for wood ∅ 4mm. MOUNTING Sheet metal: Concealed head threaded studs M4 with nuts.
39 R EGULA TOR Y I NFORMA TION I. Electrical Safety Information: A) Compli a nce is required with respect to the voltage, frequency , a nd current require ments indicated on the ma nufa cturer’s la bel.
40 Elo Entuitive T ouchmonitor User Guide This Information T echnology Equipment (ITE) is required to have a CE M ark on the ma nufa cturer’s la bel which mea ns that the equipment ha s been tested .
41 "This a pplication of this monitor is restricted to speci al controlled luminous environment. This screen surfa ce trend to reflect a nnoying light of lamps a nd sunlight. T o avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries.
42 Elo Entuitive T ouchmonitor User Guide W ARRANTY Except a s otherwise stated herein or in a n order a cknowledgment delivered to Buyer, Seller warra nts to Buyer that the Product shall be free of defects in materi als a nd workma nshi p. The warra nty for the touchmonitors a nd components of the product is 3 years.
43 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER G RANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A.
I N D E X - 44 F Flesh T one, 26 G Gloss, AccuT ouch, 37 Gloss, IntelliT ouch, 35 H Haze, AccuT ouch, 37 Hue, 26 I Image Information, 27 Image problem, 27 Image, scrolling, 28 Image, unstable, 28 Imag.
I N D E X - 45 OSD Ti meout, 26 OSD Up/Down, 26 OSD Power, Respond, 27 Out of Range display , 27 P Pa nel Cut Outs, 6 Pha se, 26 Pixel Format, 34 Positional Accura cy , AccuT ouch, 37 Positional Accur.
© 2005 Elo T ouchSystems Inc. Printed in USA Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in T ouch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Elo TouchSystems 1767L è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Elo TouchSystems 1767L - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Elo TouchSystems 1767L imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Elo TouchSystems 1767L ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Elo TouchSystems 1767L, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Elo TouchSystems 1767L.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Elo TouchSystems 1767L. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Elo TouchSystems 1767L insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.