Manuale d’uso / di manutenzione del prodotto 1749L Series del fabbricante Elo TouchSystems
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E lo Entuitiv e T ouchmonitor User Guide F or 17" LCD Modular Kiosk T ouchmonitors 174 6 L/17 49 L Se r ies R e vision A.
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iii Copyright © 200 4 E lo T ouchSystem s I nc. All Rights Reserved . No part o f th is publi cation may be re produ ced , tran smitted , tran scribed, stored in a re trie val s y ste m, or transl at.
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1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Congr atula ti ons on your purchas e of an Elo TouchSyst e ms Entuit ive t ouchmoni tor. Your new touchmon itor combines the relia ble p e rfor m ance of E lo’s touc h technolo gy with the latest a dvanc es in LCD displ a y design .
1- 2 Elo Entuitive Touchmonitor User Guide • Au to adj ustm ent capabi lity • Hi gh q ua l ity full screen re- scaling • Multi lingual OS D m enus in five l anguages: English, F rench, Ge rman, Spa nish and Japa ne se . • Se r i a l and U S B t o u c h in t e rf a c e ( U S B r e qu i r e s Windows 98 , 20 0 0 , M e or XP.
2 - 3 C HAPTER 2 C HAPTER 2 I NSTA LLATION AND S ETUP T his chapt er discusse s how to install your LCD touchmonito r and h ow to install E lo To uchSyst e ms d r i ve r software.
Detail A Product Overview Main Unit 17 46 L F ront-Mount 174 9 L Front -Mount Rear View 17 46L 1749L Bottom Vi e w (174 9 L sh o wn) See Detail A 2- 4 El o E n t u iti v e T o u c h m o n i t o r Us e.
At taching th e L-Bracket s Depe nding on your mount ing sc heme, u se the L-bra ckets or the VESA 7 5/100m m s t a nd a r d ho l e s l o c a t e d on the b ac k of t h e kio s k m oni t o r or the integrated M4 threaded holes. See page 15 for VESA m ount i ng in f o r m a tion.
174 6 L /1749L Option 1 Panel Cut Outs 2- 6 Elo E n t u iti v e T o u c h m o n i t o r Us e r G u i d e 174 6 L /1749L Option 2.
T ouch I n terface Con nection Y o ur touchmonitor comes with the following touchscreen connector cables: S e ri a l ( R S-2 3 2) ca b l e and U S B c a b l e .
STEP 1-Conn ect ing the Video Cable or 2 9 -pin D VI- I cable • Con nect the 15-p in video cable (th e fer rite bead end) to the vide o port o n your PC. • Con nect the othe r e nd of t he vi deo cable to the video conn ect or on yo ur tou c hm o n ito r .
STEP 2-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Co n n e ct t h e m a le e n d of the serial ca b le to t h.
STE P 3- C on ne ct i ng th e O S D Remote C abl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. ET1749L shown (ET1746L does not have DVI-I connector) OSD REM.
STEP 4-Connecting the P ower C able Depe ndin g on wher e you li v e, you w ill use eithe r th e Eu ropean or US /Ca nadia n po w e r cabl e. • Con nect the fem al e end o f the po we r c able to th.
O ptimiz ing the LCD Disp l a y T o ensur e t he LCD displa y works well with your compute r, confi gur e the d isplay mode of your gr aphic card to make it less than or equal to 1 280 x 1024 re sol u tion (1280x1024 is highly recommended) , a nd m a k e su re th e t i m i ng o f th e PC video graphic card is compatible with the L C D d ispl a y .
VES A Mou nt ing I nter fac e Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations . T he followi ng com pa ni e s provid e VESA mounting devic e s compati ble with y our to uc hmonit or: Ergot ron 80 0-888- 8458 65 1-681- 7600 www.
In stalling the D river S oftw are E lo To uchSyst e ms p r ov ides driv e r software t hat all ows your tou chmonitor to wo rk with your comput er. Dr ivers are l ocated o n the enclose d CD-ROM for the fol lowing operating syste m s : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4.
In stal ling th e Se ria l T ouch D ri ver I ns t allin g the Se rial T ouc h Drive r f or Wind ows XP, Windows 2000, Me, 95/98 an d N T 4.0 N OT E : F or Windows 20 00 and NT 4.0 you m us t hav e adminis t rat or acces s rights to inst all t he dr i v er.
I ns t allin g the Se rial T ouc h Drive r f or M S-DO S an d W i ndo ws 3.1 Yo u must have a DOS mo use dr iver (MOUSE.COM) i nstall e d for your mouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS. T o in stall Windows 3.
In stal li ng the US B T o uch Dri ve r In stal ling the US B T o uch Dri ver fo r Wind o ws XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM d r i ve . If W i ndows 98, Windows M e or Windows 2000 starts the Add New Hard war e W izard: 2 Choose Next .
2- 18 Elo E n t u iti v e T o u c h m o n i t o r Us e r G u i d e.
3- 19 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T ouc hmon i t or Ad jus t men ts Yo ur tou c hmonito r wil l unlikely requir e adjust m ent. Varia tions i n video out put and a pplica tion may requi re adjustm ents to your touchmonit or to optimize the q uality of t he disp lay.
3-2 0 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt ro l Fu n ction ME N U Men u Display /Ex it s the OSD menu s. Br ightness/ Plus/C lockwi se 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item.
3- 2 1 Brightness Controls the picture brightness. Left/Right Controls the horizontal position. Up/Down Controls the vertical position. Recall defaults Recall factory settings of the image parameters.
3-2 2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TON E Adjusts the color so faces appear natural. YUV ? ? EXIT Escape main-OSD OSD Left/Right Adjusts the horizontal position of the OSD menu.
4- 2 3 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TING If you ar e experi encin g troub le wit h you r touc hmonitor, re f er t o the following t able. If the probl em per sists, plea se contac t your lo c al de a ler or our servic e cent er. Sol ut i o ns t o Common Probl ems Problem Sugg esti on( s) No ima ge ap pears on scr een.
4 - 2 4 Elo E n t u iti v e T ou c h m on it o r Us e r G u i d e Ima ge has ver tical f licke ring l i n e bars. Use “ Phase ” to make a n adjust ment. Chec k and reco nfigu re the di spla y mo de of t he verti cal re fr esh rate of your graph ic car d to mak e it co mpat ible with the LC D dis pla y.
A - 2 5 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monit or is th e resolutio n l e vel a t which the LCD p anel is designe d to perfor m best. For the Elo LCD touchmon itor, the native re solu tion is 1280 x 1024 for the SXGA-17 inch siz e.
A - 26 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e As an exampl e , a SVGA resolution LCD panel has 800 pixels horizont a lly by 6 00 pi xels verticall y. Input video is als o re presented by the same terms. XGA i nput video ha s a f orm a t of 1024 pixe ls horizontally by 768 pixe ls vertical ly.
B - 27 A PPENDIX B C HAPT E R 4 T O UC HMONI TOR S AF ET Y T his manual cont ains inf ormation tha t is import ant for the prope r setup and ma intena nce of your touchmon itor. Before se tting u p and poweri ng on your new t ouchmoni tor, read thr ough this manua l, especia lly Cha p te r 2 (Insta llation) , and Cha pter 3 (O pera tion).
B - 28 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e Ca re an d Ha nd ling of Y our T ouc hm onitor T he followi ng t ips will help keep your Elo Entuit ive t ouc h monitor function ing at the optimal l e vel. • T o avoid risk of e lec tric sho ck, d o not di sassemble the brick supply or d isplay unit cabine t.
C - 29 A PPENDIX C C HAPTER 4 T EC HN ICA L S PE CIFI CAT IONS Co mpatib le Video Modes Y ou r Elo E ntuit i v e to uchm oni tor is co mpa tible with the fo llowi ng st andard video mo des: VGA 720 x .
Touchmonitor Specifications Table C.1 17" LCD Touchmonitor (ET1746L/1749L) Specifications Display T ype Size Pixel Format T ouchscreen Colors Display Brightness Back-light Lamp Life V iewing Angl.
C - 3 1 Ta bl e C . 2 IntelliTouch Tou chmonitor Specific ations Me chanical Positional Accuracy S t a ndard de via tion of error is l ess tha n 0.080 i n. (2. 03 mm). Equ ate s to le s s than ± 1% . Touc hpoi nt Dens ity Mor e than 10 0,000 t ouchpoi nts/in 2 ( 15,50 0 tou chp oints /cm 2 ).
C - 3 2 Elo E n t u iti v e T o u c h m o n i t o r U s e r G u i d e Environmental Chemical Resist ance Th e acti ve area of th e touchs creen is r esist ant to a ll che mica ls th a t do no t affe c.
C- 3 3 17" LCD T o u c hmoni t or (ET17 46L/ET1749L ) Dimensions NOTES FOR AL L MOUNTI NG OPTI ONS : Material: W ood: Ø4.5 h oles thru f or M4 sc rews with nu ts or screws for w ood Ø4mm. Sheet meta l: Concealed hea d threaded studs M4 with n uts.
C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical S afety Information: A) Com p lian c e is re qu ir ed w ith res pec t to the vo lt ag e, fr eq uen cy , a n d cur re n t re quire ment s i ndica ted on t he man ufa cturer’ s labe l.
35 This In for mat ion T echn ology Equipmen t (ITE) is req uire d to h a ve a CE Mar k on th e manuf actur er’s lab el w hich means that the equi pment has b een t este d to the fo llo wi ng Dir ec.
"This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries.
37 C HAPTER 4 W AR RANTY E xcept a s otherwis e stated herein or i n an order acknowle dgment deli ve re d to Buye r, Seller warr a nts to Buyer that the P roduc t shall be free of defects in ma teri als and workmanship. The warra nty for the touc hm oni tors and c o m pon e nts o f t h e p r odu c t i s 1 y e a r .
38 Elo E n t u iti v e T o u c h m o n it o r U s e r G u i d e T H ES E REM EDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SE.
Index-39 I NDEX Numerics 17" LCD Touchmonitor(ET1746L/1749L) Dimension, 33 A About the Product, 1 About Touchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-brac.
T Technical Specifications, 33 Touch Activation Force, IntelliTouch, 31 Touch Interference Connection, 11 Touch not working, 28 Touchmonitor safety, 27 Touchmonitor Specification, 30 Touchpoint Densit.
Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Elo TouchSystems 1749L Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Elo TouchSystems 1749L Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Elo TouchSystems 1749L Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Elo TouchSystems 1749L Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Elo TouchSystems 1749L Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Elo TouchSystems 1749L Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Elo TouchSystems 1749L Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Elo TouchSystems 1749L Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.