Manuale d’uso / di manutenzione del prodotto 8D5499 del fabbricante Digicom
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Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 1 VoiceGATE 8D5499 User’s Manual REV. 2.0.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 2 Index IIDENT PREFACE ................................................................................................................ 3 1.0 GENERAL DE SCRIPTION ...........................................
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 3 PREFACE All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or trasmitted in any form or by any means, el ectronic, otherwi se, without the prior written permission of Digicom S.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 4 1.0 GENERAL DESCRIPTION Digicom VoiceGATE is the ideal solution for the new Telecom Operators who want to take at home or office the new POTs with integration of Voice (Voice over IP) and Internet.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 5 1.1 LED Description The VoiceGATE status can be chec ked through seven led indicators. Lan x Indicates the LAN ports status Off: no device connected On: .
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 6 2.0 Configuration VoiceGATE can be configured using a Web brow ser. (Explore, Netascape, etc). This chapter describes the test to carry out on the computer to enter the configuration and the procedure to save the mofications in the configuration.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 7 2.2 Access to configuration 1. Run the browser and connect to http://192.168.2.1. When the connection is established, the f ollowing window will appear: Insert in the User Name field: admin Insert in the Password field: voicegate NB: User name and password must be written with lower case.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 8 Note: in case of problems while displaying the configuration, be sure that no proxy Server is active. In Microsoft Internet Explorer the Proxy setup is in: Tools, In ternet Options, Connections LAN, Settings.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 9 2.3 Save the configuration To confirm the new settings you must press the Submit button at the end of any WEB page. To activate the modifications it is necessary, before you exit the configuration, to enter the Save settings menu and press the Submit button.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 10 2.4 VoiceGATE Working Test With simple operations you can test at once the working of VoiceGATE . We suggest to follow the procedures described in this chapter so to avoid working problems of VoiceGATE due to wrong configurations.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 11 2.5 Configuration Menù description General Information The information concerning the Hw and SW vers ion and the elapsed time from the power on are displayed in this window .
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 12 Telephony Configuration The voice information are displayed in this window, in particular: Call Setting: defines the Voice working mode. It can be set to work with the Gatekeeper or with the internal address book.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 13 Interdigit Delay: wait in sec. from the last digit of the number, before starting the call. It is possible to activate the immediate diallin g of the number, inserting the “#” character at the end of the number.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 14 Supplementary Services The information concerning the reading and the voice supplementary serv ice setup, according the H.450 standard, are displayed in this window. You will find h ere a brief description of the various supplementary services.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 15 H.450.4 Call Hold H.450.4 service allows to put on hold a call an d to call another number. Once the two calls have been activated, you can: • Press R + 1 -> To close the active call and recover the on hold call.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 16 Public Network Configuration The information concerning the reading and the Wan (Uplink) parameters setup are displayed in this window.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 17 Private Network Configuration The information concerning the reading and the LAN part parameters are displayed in this window: <----- Attention: d o n o t i n s e r t a n I P address of the same network used in the WAN configuration “ PublicNetwork Configuration ”.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 18 Mac Addresses The Mac addresses of the device (Wan and LAN side) are displayed in this window. Public Network Mac: Mac address assigned to the WAN Priva.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 19 RIP The information concerning the reading and the paramete rs setup of the RIP protocol are displayed in this window.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 20 Route Table The informations concerning the routing table are displayed in this window. Security Configuration The informations concerning the password setup.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 21 Save Setting In this page it is possible to save the modified con figuration via browser, clicking on the Submit button. VoiceGATE will restart to load the new configuration. After about 45 seconds it will be ready to be used.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 22 3.0 VoiceGATE.exe The VoiceGATE utility allow s to : - Create the “AddressBook” - Load the AddressBook in the VoiceGATEs - Upgrade the VoiceGATE firmware In the following parameters you will find some informat ion on the use of t he program; for further details refer to the Help on-line.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 23 Gateway IP Address The IP Address field concerning the Gateway represents the IP Address of an eventual PSTN/ISDN Gateway. The Gateway allows the communication betw een the VoIP network and the traditi onal telephone lines (PST N, ISDN an d GSM).
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 24 3.2 Address Book Upgrade Through the Address Book Upgrade you can send the address book created with the Address Book Management . After selecting Address Book Upgrade choose the address book file to be sent.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 25 Configuration Example Here is an example to use the VoiceGate and its configuration. In teh following application there are two VoiceGA TE (one in the main office and the other one in the bran ch office) and no Gatekeeper is required.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 26 In this menu in sert the following information:: - Alias - The two telephone numbers - If you yse the internal address book or the reference Gatekeeper. - In this example we choose the Address book mode, setting the Call Setting parameter as Address Book.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 27 In the Private Network Configuration menu you define the information concerning the VoiceGate LAN interface. Besides the IP address and the SubnetMask, you have to enable the NAT. Configuration example of the PC Ethernet card to connect to the VoiceGate LAN ports.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 28 VoiceGATE Configuration Work Sheet Installation: Company: Installed By: Office: Date: Hardware Information: Firmware Information: Code: Sw Version: Seri.
Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 29.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Digicom 8D5499 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Digicom 8D5499 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Digicom 8D5499 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Digicom 8D5499 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Digicom 8D5499, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Digicom 8D5499.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Digicom 8D5499. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Digicom 8D5499 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
