Manuale d’uso / di manutenzione del prodotto SW 6000 del fabbricante DCS
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DCS 60 00 Installatio n Manual Danish Interpre t ation S ystems DIS Digit al Confere nce S y stem SW 6000 Conference Management Software Version 5.3 Installation Manual.
Danish Interpretat ion Sys tems Installation M anual Copyright © 2010 D IS SW 6000 Installation Manual ve r 5.3 rev C 27/08/2010 No part of this pub lication may be reproduced or utilised in any form or b y any means without permission in wr iting from the publisher.
Danish Interpretat ion Sys tems Installation M anual Copyright © 2010 D IS SW 6000 Installation Manual ve r 5.3 rev C 27/08/2010 No part of this pub lication may be reproduced or utilised in any form or b y any means without permission in wr iting from the publisher.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 4 Introduction This m anual describes ho w to design a DC S 6000 Con ference s y stem using the S W 6000 S oft ware Package s, how to install th e SW 6000 Software Pack ages and how to s etup the s ystem for running the f irst time.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 5 Prep arations an d Requiremen t s Minimum require ment The minim um requirem ents for a PC running an application ar e: • Min.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 6 Supported Operating Systems S W 6000 Sof tware v5.3 su pport standard installations * of the follo wing operating s ystems • W indows XP Professional with Service Pack 1 or later.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 7 Windows XP Professional Service Pack 2 (and 3) corrections W indows XP Professional Serv ice Pack 2 and 3 is available f rom Micr osoft; however those ser vice pack s have some built in error s, which hav e to be correcte d before running SW 6000.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 8 a. Click Start , and t hen click Run . b. In the Run dia log box, t ype Firewall.cpl , and then click OK c. In Control Panel , double-cl ick Win dows Firewall . d. In the Window s Firewall di alog box, click Add Program on t he Exceptions ta b.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 9 e. In the Local DT C Properties d ialog box, click on Security tab. f. Click to select t he Netw ork DTC Access chec k box. g. Under the Transa ction M anager Communicatio n group, click to select the Allow Inbound check box.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 10 l. At the comm and prom pt, type Msdtc –install to i nstall MSDT C. m. At the comm and prom pt, type Net start msdtc to s tart the MSDT C service. Note that the Log O n As ac count for the MSDT C service is set to Netw ork Service accou nt.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 11 Computer Name Before you start installing the SW 6000 sof tware package you mus t know the nam e of the computer on which the database is running. To find the computer name on Windows XP follow these s teps 1 Open ‘Control Panel’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 12 System desi gn Prior to installi ng the soft ware the system has to be designe d, as the SW 6000 Sof tware Package gives options for all in-betwee n a small in stallation with one PC and a large installatio n with mor e than 1000 PCs.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 13 Installation desig n The CDA, CUI, CU A, CAA and ECA applic ations can all be installed on the sam e PC or all on separ ate PCs, but this is norm al procedure. For performan ce reason t he CUI should b e installed at the same PC/S erver as the datab ase.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 14 Chairman control Design characteris tics This design is us ed, where no technician is needed an d where the contro l and administration c an be done from the PC p laced in the ‘Meet ing Room ’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 15 Installation with Multiple P Cs Chairman & Technician control Design characteris tics This design is us ed, where a ‘Ch.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 16 Chairman & Technician control i ncluding Display and Ex ternal control Design characteris tics This design is us ed, wher.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 17 Chairman & Delegates control < 1 0 PCs Design characteris tics This design is us ed, where some or all of the ‘Delegate s’ have acc ess to a PC.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 18 Chairman & Delegates control >10 PCs Design characteris tics This design is us ed, where some or all of the Delegates have access to a PC. The control of the s ystem can b e done from any PC with CUA i nstalled where th e User T y pe gives co ntrol privilege s’ i.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 19 Sof t w are Inst allatio n ‘One PC’ Installati on The following installation proc edure describes how to install th e SW 6000 S oftware on a PC i n a design as described in the section ‘One P C System Design’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 20 6 Click ‘Next’ 7 Accept the Licens e Conditi ons and click ‘Next’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 21 8 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installation’. Select ‘One PC’ and click ‘Next’ The ‘CAA’, ‘CU I’, ‘CUA’ an d ‘S W 6000’ will then be insta lled.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 22 10 Click ‘Finish’ t o complete th e installation. Shortcuts to th e application ha ve been created at the ‘D esktop’, in the ‘Start menu’ and in the ‘Startup f older’ for automatic start up of the ap plications.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 23 ‘Advan ced’ Installation The following installation proc edure describes how to install th e SW 6000 S oftware on multipl e PCs in desi gns as described i n the section ‘Installation with Multiple PCs ’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 24 Installing SW 6000 After installing the ‘Prerequi sites’, the install ation wizar d continues b y installing th e SW 6000.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 25 8 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installat ion’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 26 10 Select ‘SW 6000-1’ as the database to be installed. INFO: The SW 6000 system can handle up to 4 databases in each database engin e. The names of the databases are limited to ‘SW6000-1’, ‘SW6000 -2’ , ‘SW6000-3’, and ‘SW6000-4’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 27 13 If you have sel ected ‘Creat e Hall definitions ’ previousl y, the ‘Hall Definitions’ window will appear. Details on how to s etup hall definitions are present in the ‘Creating Mul tiple Halls Definiti ons’ section.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 28 17 Creation of the ‘Connection string’. Info: The ‘connection string’ is the ‘address ’ the application uses to connect to the datab ase . Use default or c hange thos e fields if needed: 1.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 29 PC with: CU A and CAA Installing Prerequisites 1 Insert the CD with the ‘SW 6000 Version 5.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 30 4 Accept the Licens e Conditi ons and click ‘Next’ 5 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installat ion’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 31 6 Select the ‘Conf erence Adm inistrator Applicatio n Select the ‘Conf erence Use r Application’ Select the ‘Conf ere.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 32 and ‘Default database name’ has to be filled in. 9 Create, Test an d Save Con nection String: Click the ‘Create default Connecti onString’ button to generat e the connec tion string according to the param eters provided.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 33 If no license f ile is found, the l icense file is in valid or the license is expired this will be displa yed using a message.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 34 3 The driver has b een installed a nd the CP 6001 Chip Card Program mer is now ready to use.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 35 6 Click ‘Next’. 7 The driver has b een installed a nd the CP 6001 Chip Card Program mer is now ready to use.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 36 Upgrading fro m pre vious versions Upgrading procedu re (using old MSDE Database Server) If you have a previous SW 6000 vers ion alread y installed using the MSDE Databa se Server, you can upgrad e to version 5.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 37 Upgrading procedu re (using SQL 2008 Se rver Express) If you h ave a previous SW 6000 version alre ady installed using the SQL 2005 Server Expr ess but want to use the SQL 2008 Ser ver Express , you can upgra de as follows.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 38 7 The upgrade is n ow com pleted. Click ‘OK’ 8 Insert a new S W 6000 License file as explain ed in the section “L icense File” 9 Update other PCs in the s ystem, however do n ot install the SQL S erver 2008 Exp ress Edition.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 39 Af ter inst alla tion of Soft w are Customer logo The DIS logo in the CUA appl ication can be ex changed with a custom er logo. Do the follo wing: 1 Open the file "C UA logo ba ckground.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 40 • CUI Computer Nam e: T he name of the com puter, wher e the CUI is install ed (and database) . • Database Nam e: A nam e identifying the datab ase for the user. • ConnectionStr ing: The strin g, which the CU Interface us es to connect to the s pecified dat abase.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 41 Advanced setting s CUA, CDA Command line parameters for the CUA and CD A -CONNECT STRING "connec tstring" Use this param eter to specif y the database the CU I shall conn ect to.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 42 Command line parameters for the ECA -W Show a comm unication win dow when the EC A is started. D on’t use this param eter in norm al use. -COMx Specifies the C OM port to use.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 43 5 Computer Set up The values in th ose fields a re set during installation. The Com puter name m ust be changed if a database from another installati on is restored to this database.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 44 -CONNECT STRING "connec tstring" Use this param eter to specif y the database the CU I shall conn ect to.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 45 3 Using your account nam e and pas sword, double-c lick the Default UserName en try, type your user name, and then click OK 4 Double-c lick the Default Password entr y, type your pa ssword under the value dat a box, and then c lick OK .
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 46 How to get st art ed Pre-requisite steps befo re use The s y stem has now been ins talled successf ully. The following sec tions desc ribe the necess ary steps to get starte d.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 47 8. Select the “Setup/ Equipm ent/Conference Units ” and ass ign a user type to e ach of the seats to be used as a default when no one is logged in. 9. Select the “De legates” scr een and type in inf ormation for the various users of the s y stem .
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 48 26. Select th e delegate who is to be plac ed in Seat 2 and c lick >>. Cont inue until del egates are plac ed in all seats 27. Click “Hide” 28. Select f or each Delegat e the User T ype, which shall appl y for the deleg ate for this conference.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 49 1 To un-install se lect ‘SW 6000’ in the list of program s and click ‘Rem ove’.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 50 Problems un-installing the SW 6000 Databases If the SW 6000 Applications have been rem oved before the SW 6000 databases are .
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 51 Descriptions o f the more technical p art s Database To use the SW 6000 applic ations you need a databas e. The database c ontains all data used by the ap plication such as deleg ate names , microphone inform ation etc.
Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 52 The ‘Provider’ determines h ow the applicati on should ac cess the database. In this cas e OLEDB is used – which is installed when installing MDAC 2.6. The ‘Initial Cata log’ is the n ame of the database to con nect to; this will most likely be SW 6000-1.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il DCS SW 6000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del DCS SW 6000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso DCS SW 6000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul DCS SW 6000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il DCS SW 6000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del DCS SW 6000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il DCS SW 6000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo DCS SW 6000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
