Manuale d’uso / di manutenzione del prodotto DKVM-IP1 del fabbricante D-Link
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D-Link DKVM-IP1 1 Port KVM Switch Over IP Manual V ersion 1.00.
CONTENTS 1 THE QUICK INST ALLA TION GUIDE 1 2 INTRODUCTION 4 2.1 When the sever is up and running 4 2.2 When the server is dead 4 2.3 Features 5 2.4 Package contents 5 2.5 T echnical specifications 6 2.6 System requirement 6 2.7 Cable diagrams 7 2.8 LED Indicators 7 3 HARDW ARE INST ALLA TION 8 3.
6 MENU OPTIONS 29 6.1 Remote 29 6.1.1 KVM Console 29 6.1.2 T elnet Console 29 6.2 Mapping 31 6.2.1 Floppy Disk 31 6.2.2 CD ROM 32 6.2.3 Drive redirection 36 6.2.4 Options 39 6.3 User 40 6.3.1 Change Password 40 6.3.2 Users 40 6.4 Setting 41 6.4.1 User Console 41 6.
1 1. The quick inst allation guide Inst allation DKVM-IP1 switch redirects local keyboard, mouse and video dat a to a remote administration console. All data is transmitted via IP . DKVM-IP1 switch can be used in a multi administr ator and multi server environment as well.
2 Initial IP configuration Initially the DKVM-IP1 switch network interface is configured with the p arameters shown in T able 1-1. Parameter V alue IP auto configuration DHCP IP-Address 192.
3 Changing these settings to user spec ific values is strongly recommended and can be done on the User Management page (see the Section called Users and Groups in Chapter 6 ). Remote Console The Remote Console is the redirected screen, ke yboard and mouse of the remote host system to which DKVM-IP1 switch is installed.
4 2. Introduction Thank you for purchasing DKVM-IP1 switch. DKVM-I P1 switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. DKVM-IP1 switch defines a new class of remote KVM access devices. DKVM-IP1 switch combines digi tal remote KVM access via IP networks with comprehensive and integrated system management.
5 Type of failure Detected by Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure Server remains in power off state after power on command has been given. CPU Controller, main board failure. Power supp ly is on, but there is no video output.
6 2.5. T echnical specifications Model No. DKVM-IP1 1port KVM Switch Over IP PC Port 1 Console Port 1 PC Port Connector (All Female T ypes) PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA H.
7 2.7. Cable diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable CA T5/5E/6 Straight Th rough UTP/STP Cable: 8P8C 2.
8 3. Hardware inst allation 3.1 Operation Overview Figure 3-1 shows the connecti ons of DKVM-IP1 switch to its host, to peripheral devices, to the power source and to the local area network.
9 Step 2 Connect the monitor to the DKV M-IP1 switch console side. Step 3 Connect the keyboard to the DKV M-IP1 switch console side. Step 4 Connect the mouse to the DKVM-IP1 switch console side. Step 5 Connect a VGA cable (15-pin HDDB Ma le / Male) with the Male side to both of the PC and the host of the DKVM-IP1 switch.
10 Step 8 (Option) Connect the type A connector of USB A-B cable to the USB port of the host system, while using remote mass storage control. USB type A pl ug of USB A-B cable to the computer . Step 8 Connect Ethernet and/or modem or both communication ports simultaneously , depending on how you want to access DKVM-IP1 switch 3.
11 100BASE-TX hub. ¾ Make sure that the cable is wired appr opriately for a standard 100BASE-TX adapter . ¾ Align the RJ-45 plug with t he notch on the adapter ’s connector and insert it into the adapter ’s connector .
12 4. Configuration 4.1 Initial Configuration The DKVM-IP1 switch's communication inte rfaces are all based on TCP/IP . It comes pre-configured with the IP conf iguration listed in T able 4-1 . Parameter V alue IP auto configuration DHCP IP-Address - Net-mask 255.
13 Figure4-1. DKVM-IP1 switch setup tool On the upper left corner, the MAC address of the DKVM-IP1 switch is displayed. To detect the MAC address, manually, press t he button “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the DKVM-IP1 switch.
14 When configuring with a serial terminal, reset th e DKVM-IP1 switch and immediately press the “ ESC ” key . Y ou will see some device information, and a “ => ” prompt. Enter “config”, press “ Enter ” key and wait for a few seconds for the configuration questions to appear .
15 4.1.3.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The DKVM-IP1 switch addre sses this situation with an intelligent synchronization algorithm. There are two mouse modes available on the DKVM-IP1 switch.
16 Special Mouse Driver There are mouse drivers which influence the synchronization process and lead t o desynchronized mouse pointers. If this happens, make sure you do not use a special vendor-specific mouse driver on your host system.
17 5. Usage 5.1 Prerequisites The DKVM-IP1 switch features an embedded ope rating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and the way to use them in a more detailed manner .
18 Figure 5-1. The Internet Explorer display ing the encryption key length Newer web browsers do suppor t strong encryption on default. 5.2 Login into the DKVM-IP1 switch and logout 5.2.1 Login into the DKVM-IP1 switch Launch your web browser. Direct it to the addr ess of your DKVM-IP1 switch, which you configured during the installation process.
19 Warning The user “ super ” is not a llowed to login via the serial interface of the DKVM-IP1 switch. Warning Please make sure to change the super user password immediately after you have installed and accessed your DKVM-IP1 swit ch for the first time.
20 Exit from the DKVM-IP1 switch front end. Table 5-2. Buttons from the front end Warning If there is no activity for half an hour, the DKVM-IP1 switch will log you out, automatically. A click on one of the links wi ll bring you back to the login screen.
21 connection. This is because today's web proxies are not capable of relaying the RFB protocol. In case of problems, please consult your net work administrator in order to provide an appropriate network environment. 5.4 Main Window Starting the Remote Console opens an additi onal window.
22 Auto Adjust button If the video display is of bad quality or distor ted in some way, pres s this button and wait a few seconds while the DKVM-IP1 switch tries to adjust itself for the best possible video quality. Sync mouse Activates the mouse synchronization process.
23 If a user has the appropriate permission, he can force the Remote Consoles of all other users to close. No one can open the Remote C onsole at the same time again until this user disables the exclus ive access, or logs off. A change in the access mode is also visible in the status line (see Figure 5-7).
24 opens the Remote Console. The number of available shapes depends on the Java Virtual Machine; a version of 1. 2 or higher offers the full list. Figure 5-9. Remote Console Options Menu:Cursor • Video Settings Opens a panel for changing the DKVM-IP1 s witch video settings.
25 Brightness Controls the bright ness of the picture Contrast Controls the contra st of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode.
26 Figure 5-13. Soft Keyboard Mapping • Local Keyboard Used to change the language mappi ng of your browser mach ine running the Remote Console Applet. Normally, the applet determines the correct value automatically. However, depending on your particular JVM and your browser settings this is not always possible.
27 Figure 5-15. Encoding Allows to adjust both compression rate and the colour depth individually. Depending on the selected compression rate the data stream between the DKVM-IP1 switch and the Remote Console will be compressed in order to save ban dwidth.
28 Furthermore, both the incoming (“I n:”) and the outgoing (“Out:”) network traffic are visible (in kb/s). If compressed encoding is enabl ed, a value in brackets displays the compressed transfer rate.
29 6. Menu Optio ns 6.1 Remote 6.1.1 KVM Console Figure 6-1. KVM Console To open the KVM console, either clicks on the menu entry on the left, or on the console picture on the right. To refresh the pi cture, click on the button “Refresh”. 6.1.2 Telnet Console Figure 6-2.
30 Replace the IP address by the one that is actua lly assigned to the DKVM-IP1 switch. This will prompt for username and pa ssword in order to log into the device. The credent ials that need to be entered for authentication ar e identical to those of the w eb interface.
31 6.2 V irtual Media 6.2.1 Mapping Figure 6-3. Virtual Floppy Area Upload a Floppy Image Within two small steps working on the basis of a certain (floppy) image can be achieved. • First, the path of the image has to be specified. You can do that either by hand, or by using the file selection dialog of your web browser.
32 Figure 6-6. Selecting CD ROM Figure 6-7. Select Windows Share The following information has to be gi ven to mount the image properly: Share host The server name, or its IP address. Share name The name of the share to be used. Path to image The path of the im age file on the share.
33 either login as a system administrator (or as “ root ” on UNIX systems) , or ask your system administrator for help to complete this task. Windows 2000/XP Open the Explorer, navigate to the director y (or share), and press the right mouse button to open the context menu.
34 For additional options see the Section called Options for details. Creating an Image Floppy Images UNIX and UNIX-like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux).
35 To create a CDROM image file, c opy the contents of the CDROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom .image ] dd reads the entire disc from the device /dev/c drom, and saves the output in the specified output file /tmp/cdrom.
36 6.2.3 Drive redirection Figure 6-12. Selecting Drive Redirection 6.2.3.1 Driver Installation Please follow the KVM Vi sion Viewer Setup Wizard step by st ep to install the driver from the attached CD ROM.
37 Figure 5-17. KVM Vision V iewer Setup step 5-1 5-5 5-4 5-3 5-2.
38 6.2.3.2 Create a New Device ¾ Start KVM Vision Viewer ¾ Click on “ Device” and select “New Device” to create a new device Figure 5-17. Create a new Device Figure 5-17. Device Configuration dial og Device Name: Enter a name to your device.
39 ¾ Click Ok, the new device will be added as below, Figure 5-18. New Device 6.2.3.3 Drive Redirection Settings ¾ Move the cursor to the new device that has been created. ¾ Click on “Device” then select “Drive Redirection” and “Redirect local drive”.
40 ¾ Click Ok, the new device icon will be changed as below, Figure 5-21. Drive Redirection finished 6.2.4 Options Figure 6-5. Seleting Options Figure 6-5. USB mass storage option Set this option to disable the mass storage emulat ion (and hide the virtual drive) if no image file is currently loaded.
41 system will hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB). This case was reported for some Wi ndows versions (2000, XP), other OS might not be fully excluded. This behavior depends on the BIOS version used in that machine.
42 While the “user” account never sees the fo llowing options, the user “super” account can change the name and password for both accounts. Existing users Select an existing user for modification. On ce a user has been selected, click the lookup button to see the user information.
43 Figure 6-14. User Console Settings (P art 1) User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the necessary access rights.
44 Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below).
45 Start in Exclusive Access Mode Enables the exclusive access mode immediat ely at Remote Console startup. This forces the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off.
46 Warning To use the USB and/or PS/2 interface you need a correct cabling between the managed host and the managing device. If the managed host has no USB keyboard support in the BIOS and you hav e connected the USB cable only then you will have no remote keyboard access during the boot process of the host.
47 6.4.3 V ideo Figure 6-18. Video Settings Miscellaneous Video Settings • Noise filter This option defines how the DKVM-IP1 swit ch reacts to small changes in the video input signal. A large filter setting needs less network traffic and lead s to a faster video display, but small changes in some display regions may not be recognized immediately.
48 Figure 6-19. Network Settings (Part 1) Warning The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4-1. Warning Changing the network settings of the DKVM-IP1 switch might result in losing connection to it.
49 Remote Console And HTTPS port Port number at which the DKVM-IP1 switch's Remote Console server and HTTPS server are listening. If left empty the default value will be used. HTTP port Port number at which the DKVM-IP1 switch's HTTP server is listening.
50 6.5.2 Dynamic DNS Figure 6-20. Dynamic DNS A freely available Dynamic DNS service (dy ndns.org) can be used in the following scenario (see Figure 6-21): Figure 6-21. Dynamic DNS Scenario The DKVM-IP1 switch is reachable via the IP addr ess of the DSL router, which is dynamically assigned by the provider.
51 You have to perform the following steps in order to enable Dynamic DNS: • Make sure that the LAN interface of t he DKVM-IP1 switch is properly configured. • Enter the Dynamic DNS Settings configuration dialog as shown in Figure 6-20. • Enable Dynamic DNS and change the settings according to your needs (see below).
52 6.5.3 Security Figure 6-22. Device Security Force HTTPS If this option is enabled access to the w eb front-end is only possible using an HTTPS connection.
53 6.5.4 Certificate Figure 6-23. Certificate Settings The DKVM-IP1 switch uses the Secure Socke t Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the DKVM-IP1 switch has to expos e its identity to a client usi ng a cryptographic certificate.
54 Figure 6-24. SSL Certificate Upload After completing these three steps, the DKVM-IP1 switch has its own cert ificate that is used for identifying the card to its clients. Warning If you destroy the CSR on the DKVM-IP1 switch there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above.
55 Challenge Password Some certification authorit ies require a challenge password to authorize later changes on the certificate (e.g. revocation of the certificate).
56 Provider (ISP) to which you can dial in . The connection is established using the Point-to-Point Protocol (PPP). Before you co nnect to the DKVM-IP1 switch, make sure to configure your console computer accordingl y.
57 6.5.6 Date And T ime Figure 6-27. Date and Time This link refers to a page, where the internal real-time clock of the DKVM-IP1 switch can be set up (see Figure 6-27). You have the possibilit y to adjust the clock manually, or to use a NTP timeserver.
58 Important events like a login failure or a firmwa re update are logged to a selection of logging destinations (see Figure 6-29). Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the inter nal log list of the DKV M-IP1 switch.
59 Here is a example of all ger enated event and its event group. Device succesfully started device Board Reset performed by user... device Firmware upload failed. device No firmware file uploaded. device Uploaded firmware file discarded. device Firmware validation failed.
60 6.6 T ools 6.6.1 Device S tatus Figure 6-31. Device Information Board Summary This section contains a summary with various information about this DKVM-IP1 and it’s current firmware and allows you to reset the ca rd. You may have a look at Figure 6-31 for an example.
61 Reset Functions This section allows you to reset specific parts of the device. C urrently this involves the video engine and the DKVM-IP1 switch itself. Resetting t he card itself is mainly needed to activate a newly updated firmware. It will close all current connections to the administration console and to the Remote Console.
62 A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site. If the firmware file is compressed (file suffix .zip) then you must unzip it before you can proceed. Under the Windows operat ing system you may use WinZip from http://www.
63 6.6.4 Unit Reset Figure 6-35 Unit Reset This section allows you to reset specific parts of the device. This involves the both keyboard and mouse, the video engine and the DKVM-IP1 itself. Resetting the card itself is mainly needed to activate a newly updated firmware.
64 7. T roubleshooting Q 001: The remote mouse doesn’t work or is not synchronous A 001: Make sure the mouse setti ngs in DKVM-IP1 switch match the mouse model. There are some circumstances where the mouse synchronization pr ocess could behave incorrectly, refer to Section 5.
65 be disabled. 8. Certificates FCC This equipment has been tested and f ound to comply with Part 15 of th e FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received.
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN.
A.4 Serial SUB-D 9 Connector 1 A.5 KVM 15 pin connector B. Key Codes Table C.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily ke y characters that are used on international keyboards.
Key (and aliases) 0 - 9 A - Z , TILDE -, MINUS =, EQUALS ; ’ <, LESS , . /, SLASH BACK SPACE TAB [ ] ENTER CAPS LOCK , BACK SLASH LSHIFT, SHIFT RCTRL RSHIFT LCTRL, CTRL LALT, ALT SPACE ALTGR ESCA.
END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.1: Key Names C. Video Modes Table B.
D. Rack mount kit installation diagram.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il D-Link DKVM-IP1 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del D-Link DKVM-IP1 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso D-Link DKVM-IP1 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul D-Link DKVM-IP1 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il D-Link DKVM-IP1, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del D-Link DKVM-IP1.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il D-Link DKVM-IP1. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo D-Link DKVM-IP1 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.