Manuale d’uso / di manutenzione del prodotto NW8000 del fabbricante Compaq
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Main tenan ce and Ser vice Gui de HP Co mpaq Bu siness Noteboo k nc8000 HP Co mpaq Mobile W or kstati on n w8000 Doc ument P art Number : 3 3 3 9 5 4 -00 2 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© Copyright 2004 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.3 Clearing a Password .
iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components .
Conte nts Maintenance and Servi ce Guide v 5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.16 Security Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.17 Display Assembly . . . . . . . . . . .
Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Compaq Business Notebook nc8000 and HP Compaq Mobile W orkstation nw8000 of fer adv anced modularity , an Intel® Pentium® M proces.
1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 M o d e l s Notebook model information is sho wn in T ables 1-1 through 1-3. Configuration code L Y2Z applies to all models of the HP Compaq Business Notebook nc8000. Configuration code MDBZ applies to all models of the HP Compaq Mobile W orkstation nw8000.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 7 Integrated communication/ wireless de vice G = Combination modem + GB NIC N = None b = 802.11b d = 802.11a/b/g g = 802.11a/b + Bluetooth® i = 802.11b + Bluetooth j = 802.11g + Bluetooth k = 802.
1–4 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 2 HP Compaq Business Notebook nc8000 Models These HP Compaq Business Notebook nc 8000 models f eature the following: ■ Dual po.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 These HP Compaq Business Notebook nc 8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice .
1–6 Maintenance and Servi ce Guide Produc t Descr iption Cnc8000 P 160 S5 40 D Gn 51 P Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canada Germany Greece.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Cnc8000 P 160 S5 40 D Gn 51 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canada Germany Greec.
1–8 Maintenance and Servi ce Guide Produc t Descr iption Cnc8000 RP 150 U5 60 W Gj 51 P Europe DU250S#ABB Cnc8000 RP 150 X5 40 D Gi 25 P P eople’ s Republic of China DT818P#AB2 Cnc8000 RP 150 X5 4.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Cnc8000 RP 150 X5 40 W Gi 25 P P eople’ s Republic of China DT819P#AB2 Cnc8000 RP 150 X5 60 W Gb 25 P T aiwan DT815P#AB0 Cnc8000 RP 150 Y5.
1–10 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 3 HP Compaq Mobile W orkstation nw8000 Models These HP Compaq Mobile W or kstation nw8000 models f eature the following: ■ Du.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 These HP Compaq Mobile W or kstation nw8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice.
1–12 Maintenance and Servi ce Guide Produc t Descr iption Cnw8000 P 170 U5 60 W Gm 51 P Asia P acific DU534P UUF Cnw8000 P 170 U5 60 W Gd 10 P Asia P acific DU535P UUF Japan DU529P ABJ Cnw8000 P 170.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Cnw8000 P 170 U5 60 W Gg 51 P Belgium Europe Fr a n c e Germany Italy DJ294A UUG DJ294A ABB DJ294A ABF DJ294A ABD DJ294A ABZ Spain Sweden S.
1–14 Maintenance and Servi ce Guide Produc t Descr iption 1. 2 F e a t u r e s ■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, v arying by notebook model ■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or XGA (1024×768) TFT display with ov er 16.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 ■ External 65-W A C adapter with po wer cord ■ 8-cell Li-Ion battery pack ■ HP PremierSound audio ■ Support for the follo wing opti.
1–16 Maintenance and Servi ce Guide Produc t Descr iption 1. 3 C l e a r i n g a P a s s w o r d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear the CMOS memory: 1. Prepare the notebook for disassembly (refer to Section “5.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 1 .5 External Com ponen ts The external components on the front and right side of the notebook are sho wn below and described in T able 1-4.
1–18 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 4 Front and Right-Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Displa y release latch Opens the notebook. 3 Mute button Mutes the system volume .
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 The external components on the rear and left side are sho wn belo w and described in T able 1-5. Rear and L eft-Side Components Ta b l e 1 - 5 Rear and Left-Side Components Item Component Function 1 USB connectors (2) Connect US B 1.
1–20 Maintenance and Servi ce Guide Produc t Descr iption 3 P ow er connector Connects an A C adapter or an optional A utomobile P ower Adapter/Charger or Aircraft P ower Adapter . 4 Serial connector Connects an optional serial device. 5 P arallel connector Connects an optional parallel de vice, such as an e xter nal diskette drive or a printer .
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 The notebook ke yboard components are shown belo w and described in T able 1-6. Ke y b o a r d C o m p o n e n t s.
1–2 2 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 6 Ke yboard Components Item Component Function 1 Windows logo k ey Displays the Windo ws Star t menu. 2 fn ke y Ex ecutes frequently used system functions when pressed in combination with a function ke y or the esc key .
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 The notebook top components are sho wn below and described in T able 1-7. To p C o m p o n e n t s.
1–2 4 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 7 T op Components Item Component Function 1 Intake v ents (2) Enable airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents. Using the notebook on a soft surf ace, such as a pillow , blank et, rug, or thick clothing, can blo ck a i rf l ow .
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 T op Components (C ontinued).
1–2 6 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 7 T op Components (Continued) Item Component Function 10 MultiBay light On: A dr ive in the MultiBa y is being accessed.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 7 The external components on the bottom of the notebook are sho wn below and described in T able 1-8.
1–2 8 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 8 Bottom Components Item Component Function 1 MultiBay Suppor ts an optional MultiBay de vice, such as a drive or battery pack. 2 MultiBay release latch Allows remov al of the MultiBa y drive.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 9 1. 6 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 T r oubl eshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should re pair t his equipment . All tr oubleshooting and r epair pr ocedures ar e detailed to allo w only su bassembl y/module -lev el repair .
2–2 Maintenance and Servi ce Guide T r oubleshooting ■ Diagnostics f or Windows —A system information and diagnostic utility that is used within the W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information.
T r oubleshooting Maintenance and Serv ice Guide 2–3 Selecting fro m the Fi le Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the notebook, a P or t Replicator , and any battery packs in the system.
2–4 Maintenance and Servi ce Guide T r oubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a Setup password. The Setup pass word is called an administrator pass word in Computer Security , a program accessed from the Windows Control P anel.
T r oubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the Adv anced Menu T ab le 2-3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests.
2–6 Maintenance and Servi ce Guide T r oubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P o r t (EPP , the def ault setting) to standard, bidirectional EPP , or Enhanced Capabilities P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
T r oubleshooting Maintenance and Serv ice Guide 2–7 2.2 Usin g Dia gnos tic s for Windo w s When you access Diagnostics for W indo ws, a scan of all system components is displayed on the screen before the diagnostics windo w opens.
2–8 Maintenance and Servi ce Guide T r oubleshooting Obtainin g , Saving, or Printin g Dia gnosti c Te s t I n f o r m a t i o n 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control Panel > Diagnostics for W indows. 2.
T r oubleshooting Maintenance and Serv ice Guide 2–9 6. Select the Begin T esting button. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session.
2–10 Maintenance and Servi ce Guide T r oubleshooting 2.3 T roubleshootin g Flo wch ar ts Ta b l e 2 - 4 T r oubleshooting Flowcharts Overview Flowch ar t Description 2.1 Initial troub leshooting 2.2 No pow er , par t 1 2.3 No pow er , par t 2 2.4 No pow er , par t 3 2.
T r oubleshooting Maintenance and Serv ice Guide 2–11 Flo wch art 2. 1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.
2–12 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.2—N o P ow er , P art 1 1. Reseat the power cables in the Port Replicator and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working.
T r oubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.3—No P o w er , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it.
2–14 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.4—N o P ow er , P art 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T r oubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.5—No P o wer , Part 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest.
2–16 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.6—N o Video, P ar t 1 A N Stand-alone or Port Replicator? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2.
T r oubleshooting Maintenance and Serv ice Guide 2–17 Flo wch art 2.7—N o Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Adjust external monitor display .
2–18 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.8—N onfunc tioning P ort Replica tor Y N Reseat power cord in Port Replicator and power outlet. N Replace the following Port Replicator components one at a time. Check notebook operation after each replacement.
T r oubleshooting Maintenance and Serv ice Guide 2–19 Flo wch art 2.9—N o OS Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive Reseat power cord in Port Replicator and power outlet.
2–20 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 0—No OS Loadin g, H ard Driv e, P art 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2.
T r oubleshooting Maintenance and Serv ice Guide 2–21 Flo wch art 2. 1 1—No OS Loading, H ard Driv e, P art 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–2 2 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 2—No OS Loa ding , H ard Driv e, P a rt 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T r oubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch art 2. 1 3—No OS Loadin g, Diskette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook.
2–2 4 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 4—N o OS Loading , CD- or D VD-ROM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Flowchart 2.
T r oubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch art 2. 1 5—No Audio, P art 1 No audio. N Notebook in Port Replicator (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.
2–2 6 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2. 1 6—No Audio, P art 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T r oubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wch art 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2. 1 8—Nonfunc tionin g K e yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T r oubleshooting Maintenance and Serv ice Guide 2–2 9 Flo wch art 2. 1 9—N onfunc tioning P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2.20—No Net work/Modem Connec tion Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.2 Notebook Major C om ponents Notebook Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies 15.
3–4 Maintenance and Servi ce Guide Illustrated P arts Catalo g Notebook Major C omponents (Contin ued).
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Cable Kit , inc.
3–6 Maintenance and Servi ce Guide Illustrated P arts Catalo g Notebook Major C omponents (Contin ued).
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 T able 3-1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 15 Optical drives 24X Max D VD+RW.
3–8 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3. 3 M iscell aneous Plas tic s Kit Co mponent s Miscellaneou s Plas tics K it Com ponents T ab le 3-2 Miscellaneous Plastics Kit Compo.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 3.4 Mis cellan eous Ca bl e Kit Comp onent s Miscellaneou s Cable K it Components Ta b l e 3 - 3 Miscellaneous Cable Kit Components Sp.
3–10 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.5 M a s s S to ra g e D e vi ce s Mass St orage De vi ces T ab le 3-4 Mass Storage Devices Spare P ar t Number Information Item Desc.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 2 Optical drives 24X Max D VD+RW/R and CD-R W Combo Drive 8X Max D VD-ROM Drive 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 349242-001 349241-001 349243-001 349240-001 3 MultiBay de vices 1.
3–12 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.6 Miscell aneous Ta b l e 3 - 5 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e rs 90-.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Rep la cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ 5.
4–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage to Re mo v able Dri v es Remov able dri ves are fragile components that must be handled with care.
4–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.4 Pre venting Elec trostatic D am ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller bushings.
4–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.7 G rounding E quip men t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 ■ Metal tote boxes ■ Electrostatic voltage le v els and protectiv e materials T able 4-1 sho ws ho w humidity affects the electrostatic v oltage le vels generated by dif ferent acti vities.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Rep la cemen t Procedur es This chapter provides remo val and replacement procedures. There are 62 scre ws in eight different sizes that must be remo ved, replaced, and loosened when servicing the notebook.
5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 S e r i a l N u m b e r Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 Section Description # of Screws Removed 5.4 Notebook feet 0 5.5 MultiBay de vice 0 5.6 Bluetooth board 3 5.7 Optical dr ive 1 5.8 K eyboard 1 5.9 Memor y expansion board 0 5.10 Modem board 2 5.
5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .3 Preparing t he No tebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Sav e your work, exit all applications, and shut do wn the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 4. Remov e the battery pack by follo wing these steps: a. T urn the notebook upside down with the front facing you. b . Slide and hold the battery release latch 1 tow ard the back of the notebook.
5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Remov e the battery bezel by sliding it do wn and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the notebook upside down with the front facing you. b . Remov e the T8M2.0×6.0 hard driv e cov er screw 1 . c. Slide and hold the tab on the hard dri ve cov er to the left 2 .
5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es e. Use the Mylar tab 1 to slide the hard dri ve to the right 2 to disconnect it from the system board.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 g. Remov e the two T5M2.5×4.0 scre ws 1 and the two PM3.0×3.5 scre ws 2 that secure the hard driv e to the hard dri ve frame. h. Use a 4.0-mm socket to remo ve the two M2.0×10.
5–10 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 345066-001. The feet attach to the base enclosure as illustrated belo w .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 M u l t i B a y D ev i c e 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the left side facing you. 3. Slide and hold the MultiBay release latch to ward you 1 .
5–12 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .6 Bluetoot h B oard 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the left side facing you. 3. Remov e the T8M2.0×6.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2 . ✎ The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number 345056-001.
5–14 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .7 O ptical Driv e 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the right side facing you. 3. Remov e the T8M2.0×6.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 5. 8 Keyb o a r d 1. Prepare the notebook for disassembly (refer to Section 5.
5–16 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Remov e the T8M2.×6.0 screw that secures the k eyboard to the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 4. T urn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four tabs 1 on the top edge of the ke yboard to ward you. 7. Lift the rear edge of the ke yboard up and swing it towa rd you 2 until it rests on the palm rest.
5–18 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2 . 9. Release the ZIF connector 3 to which the ke yboard cable is attached and disconnect the cable 4 .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 5 .9 Memor y Expansion B oard 1. Prepare the notebook for disassembly . Refer to Section 5.3. 2. Release the ke yboard (Section 5.8). 3. Spread the retaining tabs 1 that secure the memory expansion board to the sock et.
5–20 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 0 M o d e m B o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the two T8M2.0×4.0 scre ws 1 that secure the modem board to the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 5. T urn the modem board upside down 1 . 6. Disconnect the modem cable 2 from the modem. Disconnecting the Modem Boar d Cable 7. Remov e the modem board. Re verse the abov e procedure to install the modem board.
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 1 M i n i P C I C o m m u n i c a t i o n s B o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the two T8M2.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 5. Disconnect the two antenna cables 1 from the board. Make note of which cable connects to which terminal. 6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket.
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 2 H e a t S i n k 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the fi ve T8M2.0×4.0 scre ws 1 that secure the heat sink to the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remov e the heat sink.
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 3 Pr o c e s s o r 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the heat sink (Section 5.12). 4. Use a flat-bladed scre wdriv er to turn the processor locking scre w one-quarter turn counterclockwise 1 .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5 . 1 4 LED Sw itc h Cov er 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook upside down with the rear facing you. 3. Remov e the T8M2.0×6.0 screw that secures the LED switch cov er to the notebook.
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. T urn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Lift the left 1 and right 2 sides of the LED switch cov er to disengage the cov er from the notebook.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5. 1 5 RTC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 1. Prepare the notebook for disassembly (Section 5.
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 6 S e c u r i t y C a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cov er (Section 5.14). 3. Remov e the PM1.5×3.0 screw 1 that secures the security card to the system board.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 5 . 1 7 Di spla y Assem bly 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.8). 3. Disconnect the wireless antenna cables from the Mini PCI wireless communications board (Section 5.
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 7. Position the notebook with the rear facing to ward you. 8. Remov e the two T8M2.0×6.0 scre ws 1 that secure the display hinge cov ers to the notebook. 9. Remov e the two T8M2.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 10. Lift the display assembly straight up 1 to remov e it from the notebook. 11. If necessary , remov e the display hinge cov ers 2 from the display assembly . ✎ The display hinge cov ers are included in the Miscellaneous Plastics Kit, spare part number 345066-001.
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 8 Top C ove r 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.8). 3. Remov e the LED switch cov er (Section 5.14). 4. Remov e the display assembly (Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 7. T urn the notebook right-side up with the front facing you. 8. Remov e the TM2.
5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 10. Disconnect the speaker 1 and microphone cables 2 . 11. Release the ZIF connector 3 to which the T ouchP ad cable is attached and disconnect the T ouchP ad cable 4 from the system board.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 5. 1 9 S p e a ker ✎ The speaker is included with the top co ver , spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 2 0 T o u c hPa d ✎ The T ouchP ad and bracket are included with the top cov er , spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 5. Remov e the T ouchPad 1 from the top co ver . 6. Release the ZIF connector 2 to which the T ouchP ad cable is attached and disconnect the cable 3 . Re mov ing the T ouchP ad Re verse the abov e procedure to install the T ouchP ad and bracket.
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 2 1 Fa n A s s e m b l y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.8) ❏ Heat sink (Section 5.12) ❏ LED switch cov er (Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 2. Disconnect the fan cable 1 . 3. Remov e the T8M2.0×4.0 screw 2 that secures the f an assembly to the notebook. 4. Remov e the fan assembly 3 from the notebook. 5. Remov e the three PM1.
5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 22 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory expansion boards (Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 2. Remov e the four T8M2.0×4.0 screws that secure the system board to the notebook.
5–44 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Flex and hold the front right corner of the base enclosure out 1 to allo w the system board to clear the base enclosure. 4. Lift the front edge of the system board 2 until the board clears the base enclosure.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 6. If necessary , disconnect the modem cable from the system board and remov e the cable. ✎ The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001.
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 4.1 cm 32.6 cm 27.5 cm 1.61 in 12.83 in 10.83 in W eight (with main batter y pack and MultiBa y weight sa ver) 2.
6–2 Maintenance and Servi ce Guide Spe cificat ions Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 to 3048 m -15 to 12,192 m -50 to 10,000 ft -50 to 40,00.
Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.0-inch, UXGA, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 140 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 15.1-inch, SXGA+, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–6 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-5 Hard Drives 80-GB 60-GB 40-GB User capacity per drive 1 80 GB 60 GB 40 GB Dimensions Height Width We i g h t 9.
Specific at ions Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 External A C Adapter W eight A C adapter Po w e r c o r d 0.29 kg 0.13 kg 0.65 lb 0.29 lb P ower supply Operating v oltage Operating current Operating frequency range Maximum transient 90 to 264 V A C RMS 1.
6–8 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-8 24X Max D VD+R W/R and CD-R W Combo Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-.
Specific at ions Maintenance and Serv ice Guide 6–9 T ab le 6-9 24X Max D VD/CD-R W Combo Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–10 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-10 8X D VD-ROM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
Specific at ions Maintenance and Serv ice Guide 6–11 T ab le 6-11 24X CD-ROM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–12 Maintenance and Servi ce Guide Spe cificat ions T abl e 6-12 System DMA Hard ware DMA System Function DMA0 A vailab le f or audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, non.
Specific at ions Maintenance and Serv ice Guide 6–13 T ab le 6-13 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Ke yboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A.
6–14 Maintenance and Servi ce Guide Spe cificat ions T abl e 6-14 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller 1 010 - 01F Unused 020 - 0.
Specific at ions Maintenance and Serv ice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor b .
6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 .
Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm en ts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receiv e + 7 .
A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 TX+ (ISDN modem) 4 Ring (modem) 2 TX- (ISDN modem) 5 RX+ (ISDN modem) 3 Tip (modem) .
Connec tor Pin As signments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - .
A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 A udio Line-Out Pin Signal 1G r o u n d 2 Left audio out 3 Right audio out Ta b l e A - 7 Microphone Pin Signal Pin Sign.
Connec tor Pin As signments Maintenance and Serv ice Guide A–5 Ta b l e A - 8 P arallel Pin Signal Pin Signal 1 Strobe 1 4 Auto linef eed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Dat.
A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear .
Maintenance and Serv ice Guide B–1 B P o w er Cord Requiremen ts The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 V A C. The po wer cord included with the notebook meets the requirements for use in the country where the equipment is purchased.
B–2 Maintenance and Servi ce Guide P ow er Cord R equirements Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Requirements Country Accredited Agency Applicable Note Number A ustralia EANS.
P ow er Cor d Requir ements Maintenance and Serv ice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.
Maintenance and Serv ice Guide C–1 C Scre w L ist ing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Scre w Kit, spare part number 345057-001.
C–2 Maintenance and Serv ice Guide Scr ew Listing Ta b l e C - 1 T orx T5M2.5×4.0 Scre w Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the hard drive to the hard driv e frame (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 T orx T5M2 . 5×4.0 S cr ew , Phillips P M3 .0×3 .5 Sc re w , and M2 .0×10. 0 Alignment P in Locations.
C–4 Maintenance and Serv ice Guide Scr ew Listing T orx T8M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×6.0 Scre w Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: 1 One screw that secures the har d driv e cov er to the notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 T orx T8M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: Se venteen scre ws that secure the top cov er to the notebook (documented in Section 5.
C–6 Maintenance and Serv ice Guide Scr ew Listing T orx T8M2 . 0×6. 0 Scr ew L ocation Ta b l e C - 4 T orx T8M2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the speak er to the top cov er (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M1.5×3 .0 S cr ew L ocations Ta b l e C - 5 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Black 3 3.0 mm 1.5 mm 3.0 mm Where used: T wo screws that secure the Bluetooth board to the Bluetooth co ver (documented in Section 5.
C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips P M 1. 5×3. 0 Sc re w Locati on Ta b l e C - 5 Phillips PM1.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 3.0 mm 1.5 mm 5.0 mm Where used: One screw that secures the secu rity card to the system board (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: 1 T wo screws that secure the mo dem board to the system board (documented in Section 5.
C–10 Maintenance and Servi ce Guide Scr ew Listing T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: Five scre ws that secure the speaker to the top co ver (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 T orx T8M2 . 0×4.0 S cr ew L ocation Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the f an assemb ly to the notebook (documented in Section 5.
C–12 Maintenance and Servi ce Guide Scr ew Listing T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: F our screws that secure the system board to the notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 T orx T8M2 . 0×3 .5 Sc r ew L ocations Ta b l e C - 7 T orx T8M2.0×3.5 Scre w Color Qty . Length Thread Head Width Silver 3 3.5 mm 2.0 mm 5.0 mm Where used: Three screws that secure the T ouc hP ad and brack et to the top cov er (documented in Section 5.
C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M1.5×4. 0 Scr ew Locati ons Ta b l e C - 8 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 1.5 mm 3.0 mm Where used: Three screws that secure the f an to the f an housing (documented in Section 5.
Maintenance and Serv ice Guide Index–1 Ind e x 1394 connector 1–19 A AC adapter spare part numbers 3–12 specifications 6–7 application key 1–22 audio line-out jack location 1–18 pin assign.
Index–2 Maintenance and S ervice Guide Index top 1–23 , 1–25 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector pin assignments audio line-out jack A.
Index Maintenance and Serv ice Guide Index–3 E electrostatic discharge 4–4 , 4–7 external monitor connector location 1–20 pin assignments A–3 F f1 through f12 function keys 1–22 fan assemb.
Index–4 Maintenance and S ervice Guide Index spare part numbers 3–5 , 5–19 microphone 1–24 microphone jack location 1–18 pin assignments A–4 Mini PCI communications board illustrated 3–4.
Index Maintenance and Serv ice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–24 pointing stick buttons 1–26 Port Replicator spare part numbers 3–12.
Index–6 Maintenance and S er vi ce Guide Index DVD-ROM D rive 6–10 hard drive 6–6 I/O addresses 6–14 interrupts 6–13 notebook 6–1 static shielding materials 4–7 stereo speakers 1–18 S-.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Compaq NW8000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Compaq NW8000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Compaq NW8000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Compaq NW8000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Compaq NW8000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Compaq NW8000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Compaq NW8000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Compaq NW8000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
