Manuale d’uso / di manutenzione del prodotto MetaFrame Presentation Server del fabbricante Citrix Systems
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MetaFrame Presentation Server Reviewer ’ s Guide Citrix® MetaFrame® Presenta tion Server 3.0 for Windows® Citrix® MetaFrame® Access Suite.
Copyright and T ra demark Notice Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unl ess otherwise noted.
3 Contents Chapter 1 Introduction MetaFrame Presentation Server Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Introducing Citrix MetaFrame Access Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 MetaFrame Presentation Server Editions .
4 MetaFrame Pre sentation Server Review er’s Guide Licensing Evaluation Versions of Citrix Products . . . . . . . . . . . . . . . . . . . . . . . . . 37 Installing MetaFrame Access Suite License Server and the License Management Console . . . . . . .
Contents 5 Using the License Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Opening the License Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Determining License Availability . . .
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C HAPTER 1 Introduction This guide is for anyone reviewing or evaluating Citrix MetaFrame Prese ntation Server for W indows, V ersion 3.0. Citrix MetaFrame Presentation Server is the easiest way to manage enterprise applications from a centra l location and access them from anywhere.
8 MetaFrame Pre sentation Server Review er’s Guide MetaFrame Presentation Server Benefits MetaFrame Presentation Server solutions enabl e you to provide your users with uninterrupted, secure access .
Chapter 1 Introduction 9 Introducing Citrix MetaFrame Access Suite MetaFrame Access Suite powers the on-de mand enterprise by giving workers, anywhere, at any time, using any device, over any connection, the ability to easily and securely access whatever resources they need without regard to the underlying computing complexity .
10 MetaFrame Pres entation Serv er Reviewer’s Guide Products in the MetaFrame Access Suite ar e fully integrated, making i t easy to add and extend the value of your MetaFrame implementation. For the latest product information abou t MetaFrame Access Suite, see ww .
Chapter 1 Introduction 11 MetaFrame Presentation Server Editions T o accommodate a wide spectrum of customer requirements for functionality and scale, MetaFrame Presentation Serv er is of fered as three editions: • MetaFrame Presentation Server , S tandard Edition.
12 MetaFrame Pres entation Serv er Reviewer’s Guide Introducing MetaFrame Presen tation Server Components MetaFrame Presentation Server includes the following components and component sets: • Meta.
Chapter 1 Introduction 13 • Enterprise Edition Management Appli cations Load Manager Resource Manager Installation Manager Network Manager The sections that follow describe each of these components and component sets.
14 MetaFrame Pres entation Serv er Reviewer’s Guide Y ou can use the Presentation Server Consol e to manage a server farm from any location. By default, the Presentation Serv er Console is installed with MetaFrame Presentation Server .
Chapter 1 Introduction 15 Management functionality is provided th rough a number of snap-in management tools (extensions) that you can select when you install the Access Suite Console or at any time later .
16 MetaFrame Pres entation Serv er Reviewer’s Guide • Specify a default update database • Configure the properties of the datab ase • Configure client update op tions • Add new Clients to th.
Chapter 1 Introduction 17 Citrix SSL Relay Configuration T ool Use the SSL Relay Configuration T ool to configure Citrix SSL Relay , which secures communication between a server running the W eb Interface and your farm.
18 MetaFrame Pres entation Serv er Reviewer’s Guide Y ou publish any given app lication or content once on the server , but multiple users can simultaneously access the published re sources. Application processing on the client is kept to a minimum because the application runs entirely on the server .
Chapter 1 Introduction 19 • Application and content enumeration. The client presents users with their individual set of published resources. • Application launching. The client is the local engine used to launch published applications. • Desktop integra tion .
20 MetaFrame Pres entation Serv er Reviewer’s Guide The W eb Interface dynamically creates an HTML page with a depiction of the server farm for each of your users. After logging on, each user sees a W eb page that includes all the applications and resources in the server farm th at you configure for that user .
Chapter 1 Introduction 21 Load Manager T aking server farm load balancing to a new level, this component lets administrators customize rul es to optimi ze server resources in any environment. Application scheduling permits administrato rs to schedule application availability to accommodate routine application and database maintenance.
22 MetaFrame Pres entation Serv er Reviewer’s Guide New Features of MetaFram e Presentation Server The following new features and enhancem ents are included in this release.
Chapter 1 Introduction 23 Policies Y ou can now create policies to apply connec tion settings based on server groups, IP addresses, and client names—in addition to u s ers or user groups as in earlier releases. New policy rules give you broader contro l over bandwidth limits, zone connection preferences, audio options, and p r inting.
24 MetaFrame Pres entation Serv er Reviewer’s Guide Enhanced Multimedia Support MetaFrame Presentation Server of fers the following major multimedia enhancements.
Chapter 1 Introduction 25 Session Reliability Session Reliability keeps ICA sessions active and on the user ’ s screen when network connectivity is interrupted. Users continue to see the application they are using until network connect ivity resumes without prompting for users’ credentials again.
26 MetaFrame Pres entation Serv er Reviewer’s Guide Other Key Features of MetaFrame Presentation Server The following is a list of features th at can only be found within MetaFrame Presentation Server: Active Directory support.
Chapter 1 Introduction 27 Auto client reconnect. W ith the auto client reconnect feature, the W in32 and Java clients automatically reconnect to a sessio n when they detect a dropped connection (when network issues occur outsi de of Me taFrame Presentation Server).
28 MetaFrame Pres entation Serv er Reviewer’s Guide ICA session monitoring. Performance counters let you use W indows Performance Monitor to observe ICA communication, including bandwidth and compression for sessions, servers, and individual virtual channels, and l atency in ICA sessions.
Chapter 1 Introduction 29 Getting More Information and Help This section describes how to get more i nformation about MetaFrame Presentation Server and how to contact Citrix.
30 MetaFrame Pres entation Serv er Reviewer’s Guide Other Product Documentation The documentation for MetaFrame Presentation Server includes online documentation, known issues information, integrated on-screen assist ance, and application help. • Online documentation is provided as Ad obe Portabl e Document Format (PDF) files.
Chapter 1 Introduction 31 Subscription Advantage Subscription Advantage gives you an easy way to stay curren t with the latest server-based software functionality and information.
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C HAPTER 2 Installing and Licensing MetaFrame Presentation Server Components This chapter describes how to install a nd setup MetaFrame Presentation Server for W indows and its clients.
34 MetaFrame Pres entation Serv er Reviewer’s Guide Requirements for Performing this Review T o perform this review , Citr ix suggests that you have access to at least two clean, server-class computers that ar e not currently in use and a computer that can serve as a client device.
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 35 Important Because the presence of MetaFrame Presentation Servers af fect each other , we recommend that you isolat e to their own subnet the MetaFrame Presentation Servers used in this review .
36 MetaFrame Pres entation Serv er Reviewer’s Guide MetaFrame Presentation Ser ver Installation Overview This section identifies MetaFrame Presentation Server components you are installing on each of your co mputers: your primary server , secondary server , and client computer .
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 37 Licensing Evaluation V ersions of Citrix Products Because licensing is a crucial part of your product installation, Citrix recommends that you read this entire section before installing Citrix licen sing or any Citrix products.
38 MetaFrame Pres entation Serv er Reviewer’s Guide 6. On the License Agreement dialog box, choose I accept the license agreement , then click Next . 7. On the following dialog boxes, accept the default s by clicking Next : • Destination Folder • Select Features • License Files Location 8.
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 39 T o use MyCitrix to allocate li censes and download a license file 1. Using a W eb browser and your MyCitrix user ID and password, log on to www .MyCitrix.com. 2. On the My Citrix page, open Licensing > Citrix Ac tivation System > Activate Licenses .
40 MetaFrame Pres entation Serv er Reviewer’s Guide T o upload the license file to the license server: 1. Open S tart > All Programs > Citrix > Management Consoles >License Management Console . 2. On the License Manager Console page, click Configur e License Server .
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 41 Installing MetaFrame Presentation Server and Creating a Server Farm This section describes how to install MetaFrame Presentation Server on your primary server , which is how you begi n building a server farm.
42 MetaFrame Pres entation Serv er Reviewer’s Guide T o begin installing MetaFrame Presen tation Server on your primary server 1. Open the Server CD for MetaFrame Presentation Server . If you do not see Citrix MetaFrame Presentation Server Setup, use W indows Explorer to open Autorun.
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 43 T o create your server farm 1. On the MetaFrame Presentation Server for W indows Setup dialog box, click Next . On the License Agreemen t dialog box, select I accept the license agr eement and click Next .
44 MetaFrame Pres entation Serv er Reviewer’s Guide T o install the MetaFram e Access Suite Console 1. Bring the MetaFrame Access Suite Console Setup dialog box to the front and click Next . 2. On License Agreement dialog box, select I accept the license agr eement , then click Next .
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 45 Adding a MetaFrame Presentation Server to your Server Farm This section provides instruction on how to install MetaFrame Presentation Server on a second computer a nd add it to an existing farm called DemoFarm.
46 MetaFrame Pres entation Serv er Reviewer’s Guide T o add a server to your server farm 1. On the MetaFrame Presentation Server for W indows Setup dialog box, click Next . On the License Agreemen t dialog box, select I accept the license agr eement and click Next .
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 47 6. Accept defaults on the following dialog boxes: • On Identify Citrix License Server dialog box, verify selection of Use the global farm settings for the license server , then click Next .
Installing MetaFrame Clients This section describes how to install Prog ram Neighborhood Agent on your client computer . Before starting this installation, using a domain user name that is a member of the local Administrators group, log on to t he client computer on which you are installing Program Neighbo rhood Agent.
Chapter 2 Installing and Licensing MetaFrame Pres entation Server Components 49 The next chapter describes how to: • Use the MetaFrame Presentation Server Management Console to publish applications .
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C HAPTER 3 Using MetaFrame Presentation Server for Windows This section describes how to demons trate the features and capabilities of MetaFrame Presentation Server.
52 MetaFrame Pres entation Serv er Reviewer’s Guide Using the Presentation Server Console The Presentation Server Console is a co mprehensive, graphical interface that centralizes the management of you r enti re server farm, including servers, applications, licenses, printers, and users.
Chapter 3 Using Met aFrame Presentation Server for Windows 53 This screen capture shows the Present ation Server Console for DemoFarm. The console window is split into two p anes: 1. The left pane shows the componen ts of a server farm. The object at the top of the tree represents the serv er farm.
54 MetaFrame Pres entation Serv er Reviewer’s Guide Making Published Applications and Content A vailable to Users This section describes how to perform the following tasks: 1. Publish Notepad from the primary server of DemoFarm. 2. Publish Calculator from the secondary server of DemoFarm.
Chapter 3 Using Met aFrame Presentation Server for Windows 55 9. In Specify Users: • Double-click the domain in wh ich your server resides. Note Please do not choose your computer name. Choose th e domain of the user name you used to log in. • Choose Domain User s and click Add .
56 MetaFrame Pres entation Serv er Reviewer’s Guide Y ou have now published Calculato r from the secondary server of DemoFarm. Domain users who connect to DemoFarm can transparently run Calculator on your secondary server .
Chapter 3 Using Met aFrame Presentation Server for Windows 57 Configuring the Web Interface T o manage the W eb Interface, using the correct credentials and a device that supports a W eb browser , acces s the W eb Interface Console. T o access the W eb Interface Console 1.
58 MetaFrame Pres entation Serv er Reviewer’s Guide Exploring the User Experience This demonstration shows how to access a pplications and content published in the previous sections.
Chapter 3 Using Met aFrame Presentation Server for Windows 59 Running Published Applicatio ns from a Client Desktop After rebooting your client computer , you can access published applications from the desktop.
60 MetaFrame Pres entation Serv er Reviewer’s Guide For the clients for 32-bit W indows, any printer that is set up in W indows on the client device is a client printer . Locally connected printers, printers that are connected on a network, and virtual printers a re all client printers.
Chapter 3 Using Met aFrame Presentation Server for Windows 61 Managing Printers for Clients The Presentation Server Console provides access to all printer management features. Below are some key points for managin g printers in a farm: • Y ou can make printers that are already installed on client computers available in ICA sessions.
62 MetaFrame Pres entation Serv er Reviewer’s Guide Configuring Auto Creation of Client Printers Y ou configure auto creation settings differen tly for client printers that are not on DOS and W inCE platforms using the management console for MetaFrame Presentation Server .
Chapter 3 Using Met aFrame Presentation Server for Windows 63 All client print ers. Select this option to auto create all of the client printers on a user ’ s client device. Use connection settings for each server . Select this option to accept the settings specified for the ICA connection in the Citrix Connection Configurat ion utility .
64 MetaFrame Pres entation Serv er Reviewer’s Guide Using the Universal Printing Capabilities As described previously in this ch apter , MetaFrame Presentation Server automatically creates client printers wh en users lo g on to Me taFrame Presentation Server .
Chapter 3 Using Met aFrame Presentation Server for Windows 65 By default, the auto creation process uses the native printer driver for a specific printer on the client device to create the client printer .
66 MetaFrame Pres entation Serv er Reviewer’s Guide Using Policies T o apply selected MetaFrame Presentatio n Server settings to specific W indows domain users or user groups, you creat e and apply user -based policies.
Chapter 3 Using Met aFrame Presentation Server for Windows 67 9. In Assign Shadowing Permissions, double-click your domain, choose Do main Users , click Add , then click OK . 10. In Shadow Properties, click OK . After you have created the Shadow policy and configured its rules, assign the policy to connections that you want to be able to shadow .
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C HAPTER 4 Using MetaFrame Access Suite Components This chapter introduces the MetaFrame Access Suite Console and describes: • Configuring Access Su ite Console for the First T ime • Accessing Far.
72 MetaFrame Pres entation Serv er Reviewer’s Guide This screen capture shows the Access Suite Console before running discovery and with the MetaFrame Access Suite node exp anded. Configuring Access Suite Console for the First T ime In order to connect Access Suite Cons ol e to installed MetaFrame Access Suite products, run the discovery process.
Chapter 4 Using Met a Frame Access Sui te Components 73 Accessing Farm Information Y ou can use the Access Suite Management Console to access information concerning DemoFarm. T o access information about DemoFarm 1. In the left pane of MetaFrame Access Suite Console, ex pand DemoFarm and note folders for Applications , Servers , and Zones .
74 MetaFrame Pres entation Serv er Reviewer’s Guide Launching License Management Console After adding a shortcut to the License Management Console, you can ope n it and manage licenses. T o launch the License Management Console 1. In Shortcuts to license servers, select the license server in the list.
Chapter 4 Using Met a Frame Access Sui te Components 75 Y ou can manage only the license server on which the License Management Console is running. The four functions you can ma na ge with the console.
76 MetaFrame Pres entation Serv er Reviewer’s Guide Determining License A vailability The Current Usage page lets you see the nu mber of licenses you have installed, th e number of licenses that are in use, and th e number of licenses that are available for use and their availability as a percentage of the total number of licenses.
Chapter 4 Using Met a Frame Access Sui te Components 77 Controlling License Management Console Access For administrators to have access to th e License Management Console, you must create user accounts for them.
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C HAPTER 5 Using Load Manager W ith Load Manager , an administrator can set up, monitor , and adjust server and published application loads i n a server farm so that users can run the applications they need quickly and ef ficiently .
80 MetaFrame Pres entation Serv er Reviewer’s Guide Introducing Load Manager Rules Administrator -defined rules provide the framework to determine server load. For example, you can set the rule called server user load to be considered full at 100 users.
Chapter 5 Using Load Ma nager 81 T o create a load evaluator 1. In the in the left-hand pane of the Presentation Se rver console, select Load Evaluators . 2. In the right pane, right-cl ick Advanced and choose Duplicate Load Evaluator . 3. In Duplicate Load Evaluator , for Name type Demo Evaluator .
82 MetaFrame Pres entation Serv er Reviewer’s Guide Vi ewing Load Evaluator Assignments Load Manager gives you three ways to view you r load-balancing framework. T o view information about the load evaluato rs in use 1. In the management console, select the Load Evaluators node in the left-hand pane.
C HAPTER 6 Using Resource Manager Resource Manager enables administrators to ef ficiently manage and monitor MetaFrame Presentation Server farm res ources to ensure optimum application availability and performance for users.
84 MetaFrame Pres entation Serv er Reviewer’s Guide Report Center The Report Center is one of the system management tools p rovided through the Access Suite Console. The Access Suite Console snaps into the Microsoft Management Console to provide a central location for sy stem management tools.
Chapter 6 Using Resource Manager 85 Real-Time Monitoring Capabilities The Dashboard on the Access Suite Con s ole allows you to display performance metrics for the servers in a farm in a highly visual way . Y ou can create custom views of farms, zone s, servers, and ap plications by using the My V iews feature.
86 MetaFrame Pres entation Serv er Reviewer’s Guide • Determine which custom admin istrators can generate current reports, summary reports, or Billing reports • Ensure that administrators receiv.
Chapter 6 Using Resource Manager 87 Monitoring Servers There are a number of ways in which Re source Manager enables you to monitor the status of servers in your server farm. Y ou can monitor the status of individual servers, of all selected servers, or display a window that enab les you to watch for alarms when the status displays are not visible.
88 MetaFrame Pres entation Serv er Reviewer’s Guide • Object . The category that you want to monitor . It is a physical or logical system resource; for example, a computer's hard disk. • Counter . The counter to be monitored. This is the specific aspect of the object that you want to monitor; for exa m ple, disk free space.
Chapter 6 Using Resource Manager 89 Using the Summary Database Resource Manager can now store process, event, and any Resource Manager metric information you select in an external Microsoft SQL Server or Oracle Database DBMS. Y ou can use a summary database to retrieve historical records or generate reports.
90 MetaFrame Pres entation Serv er Reviewer’s Guide Y ou can use the informa tion from Resource Manager reports to inform others about the MetaFrame Presentation Server environm ent and to establish future resource requirements. Y ou can identify why problems occur , and reduce the likelihood of these occurrences in the future.
Chapter 6 Using Resource Manager 91 Reporting on the Use of Applications Y ou can produce a report that displays in formation about the processes that are being monitored in the server farm, and in particula r, processes that are runn ing on a specific server .
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A P P E N D I X Frequently Asked Questions The online Knowledge Base contains an extensive co llection of application notes, technical articles, troubleshooting tips, and white papers. The Knowledge Base is available in the Support area of the Citrix W eb site: http://www .
94 MetaFrame Pres entation Serv er Reviewer’s Guide What Microsoft Windows server platforms support MetaFrame Presentation Server for Windows, version 3.
Appendix B FAQs 95 If I am using MetaFrame XP , will I have to reinstall the entire product in order to get the functionality in MetaFrame Presentation Server 3.0? No. Only the components needed to update your MetaFrame Presentation Server to 3.0 will be installed.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Citrix Systems MetaFrame Presentation Server è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Citrix Systems MetaFrame Presentation Server - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Citrix Systems MetaFrame Presentation Server imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Citrix Systems MetaFrame Presentation Server ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Citrix Systems MetaFrame Presentation Server, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Citrix Systems MetaFrame Presentation Server.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Citrix Systems MetaFrame Presentation Server. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Citrix Systems MetaFrame Presentation Server insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
