Manuale d’uso / di manutenzione del prodotto CLP-6002 del fabbricante Citizen Systems
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CLP-6001/6002 User ’ s M anual.
-i- FCC C OMPLI ANCE S T ATEME NT FOR AMERICA N USERS This eq uip m e nt has bee n te sted and found to comply w ith the limits for a Class A digital device , pursuan t to Part 15 o f the FCC Rule s.
-i i- EMI COMPLIANCE S T ATEMEN T FOR CANADIAN USERS This equip m e nt gene rates and use s radio fre quency ene rgy and if not installed and u sed properly , that is, in strict accorda nce with the m anu facturer's instruct ions, may cause int e rfe rence to r ad io and television re ception.
- iii - I mpor tant Safety I nstr u ctions 1. Rea d al l o f these i ns t r uc t i on s a nd s a ve t he m f o r l a ter r ef erenc e. 2. Foll ow al l warnings and i nstruct ions m arked on the product. 3. Unplug this produc t from the wal l outlet before c leaning.
-i v- Noti ce 1. B efo re us e, be sure t o re ad th is manu a l. And k eep it ha ndy f or reference when needed. 2. The contents of this m anual m ay be changed without pr ior noti ce. 3. Repr o duc tion , tra ns fer , or tra nsm is sio n of th e c ont ents o f this m an ual wi thout pri or c onsent is str ict ly pr ohibited.
-v- T o prevent pe rs onal injury o r pr operty damage , the follow ing shal l be s tric tly obser ved. The degree of possibl e in jury and damage due to incorrect use o r i mproperly followi ng ins tructi ons i s described below . This is a mark to call attention to the reader.
-v i- W A RNING Never p er f orm th e follow i ng. I f n ot avoi ded, t he se m ay caus e dama ge or trou ble to th e pri nter or cause th e pr inter to over he at and rel eas e sm oke an d caus e bur ns or an elec tri cal s hoc k.
-v i i- General Precautions 1. Prior to operation, read the safety inst ructi ons carefu lly and observe them . 2. Be care ful w hen m ovi ng or carr yi ng th e pr int er . Dr oppi ng the pr in ter m ay cause inj ury or property dam age. 3 . M a ke s ure if you open th e top c ove r , it i s o pe ned a ll th e way .
- viii - Prec autions When Installing t he Printe r 1. Prior to operation, read the safety inst ructi ons carefu lly and observe them . 2. Do not us e or s tore t he pri nter n ear fi re, ex c es siv .
-i x- Cha pte rs in T his M anua l Chapter 1 Setup Desc ri bes th e pac ke d item s a fter o peni ng the c ar ton as wel l as the names and fun ctions of p arts. Chapter 2 Contr ol panel Desc ri bes the neces sary item s for oper ati ons, s uch as the c ontr ol pa nel, pri nter s etti ngs a nd in dica ti ons on t he LCD/L EDs.
-x- T able of Cont ents FCC Compli ance Stateme nt f or Amer ican Us e rs.................................. i EM I Com pliance Statem ent for Can adi an Us ers .................................. ii Im portant S a f e ty Instru ctio ns ................
-x i- (c ontinued) Chapt er 4 T roubl eshooti ng .................................................................. 4-1 4.1 Er ror M essag es ..................................................................... 4-2 4.1.1 Error descr iptio ns a n d indi cation s .
-x i i-.
1-1 Chapter 1 Setup 1.1 Confirm ati on of Cart on C onte nts ........................... 1-2 1.2 Part N ames an d Func tion s .................................... 1-3 1.3 Connecti on to Pow er ............................................. 1-7 1.4 Connecti on to a Com puter.
1-2 1.1 Confirmation of Carton Conten ts CA U TION B e c arefu l wh en moving or carrying the printer and when t aki ng th e pr int er ou t o f the c art on . Th e pr inter may ca use injur y or pr oper ty dam ag e i f dro pped . B e sure to gr i p the print er h ou sing ti ghtly wh en t aki ng i t out o f the car t on.
1-3 1.2 P art Names and Func tions FRONT VIEW Contr ol panel The pr int er h as two L ED in di cat or li ghts and an LC D scr ee n tha t dis play s printer m essages.
1-4 I N SID E VIEW Ribbon winder Open le ve r Offset verif icati on window Ribbon holder Pape r holder Roll gui de Roll hol de r Cove r.
1-5 Nam es and f unctions of each part CA U TION • W hen opening the cove r, open it all th e wa y . I f only p art way open, th e cov er co uld sl am sh ut , possibly caus ing injur y. • Be car e ful o f the edge o f th e cov er when t he c ove r is op en ed.
1-6 SI DE VIEW I nterface connector T o connect t he inter f ac e cable. PCM CIA mem ory card cover T o prot ect t he PC M CI A mem ory c ard f r om ex p o sur e to dus t a nd for ei gn mat ter . T o insta ll a PC M CIA memory card , f irst unhoo k this cov er , then slide it o ut.
1-7 1.3 Connection to Power CA U TION Use a n AC o utle t th at acce pts a thr ee- pron ge d plug. Other wi se, stati c el ectr ici ty may be ge nera te d and th ere will b e danger of elect ri c shock. Connect to an AC out let as f ollows: 1 Check that the power switch on the prin ter is set to OFF.
1-8 1.4 Connection to a Computer An inter face cable is necess ary for connec ting the p rinte r to a computer . T o connect them, pr oceed as f ollows: 1 T ur n off both power switches of the prin ter and the computer .
2-1 Chapter 2 Control Panel 2.1 Control P an el ...................................................... 2-2 2. 2 L CD/ LED In di cati ons and Adju st ment Cont ro ls ... 2 -3 2.3 Norm al Opera ting M ode ...................................... 2-3 2.4 Printer Se tu p Mode .
2-2 2.1 Control Panel The co ntrol panel on the f ro nt o f the pr int er c ons ists of three c ontr ol k eys (Paus e, F eed and St op), tw o LED i ndic ator l ig hts (Power , Error ) an d a LCD me ssag e sc ree n. On t he lef t side o f the cont rol p ane l the re are th re e adjustm ent control s (paper gap, black line an d LCD contrast).
2-3 2.2 LCD/LED Indications and Adjustment Controls 1L C D The eig ht-ch ar ac ter LCD scre en dis play s the c urr ent pri nter sta tus , configuration setti ngs, or an error message. 2L E D s Power : The green LED pow er i ndicator goes on w hen the power i s tuned ON .
2-4 2.4 Printer Setup Mode T o enter t he pr in ter s et up mod e, pr es s an d hold dow n the Pau se th en pr es s the Fee d key an d rel eas e b ot h ke ys. The func tio ns o f the c o ntrol key s ar e d escr ib ed below . Chan g es t o t he pr int er con figur a tio n ar e s tor e d in nonv olati le memor y .
2-5 2.6 S y stem M ai ntenance Mode The printer enters the system mainte nance mode whe n the Pause , Feed a n d Stop keys ar e pressed and held down simul taneously while turning the pri nter on .
2-6 V oltage setti ng mode I n the v olta ge s et ting m ode, oper at e the paper ga p and blac k li n e adj us tme nt co nt rols so th at th e vo ltage s of bo th " PE " and " BL " dis pla yed on t he LC D sc reen read 3.0 V − 3.
3-1 Chapter 3 Paper and Ri bbon 3.1 Kinds of Pap er .................................................... 3-2 3.2 Speci ficati on of Label and T ag............................. 3-2 3.3 Ribbo n ...........................................................
3-2 3.1 Kinds of Paper 1 Kinds of paper Di rect- therm al or t herm al-tr a ns fer pr inti ng paper i s avail a ble. T he paper must be h ig h-qu ality .
3-3 Un it: mm (inch ) CLP-6001 CLP-6002 Min. value M ax. value Min. value Max . value A Label widt h 25.40 (1. 0) 1 18.00 (4.65) 25.40 (1. 0) 1 18.00 (4.65) B Liner wi dth 25.40 (1. 0) 1 18.00 (4.65) 25.40 (1. 0) 1 18.00 (4.65) C Label left -side edge positi on 0 2.
3-4 U nits for position and length The print p ositi on s m ay be specified in either inch or me tric syst em. Swit ching between the two systems is acc ompli shed through sof twar e. The pr int p ositi o ns can b e freel y desi gnate d wit hi n the m axim um l abel si ze , regar dless of which system you use.
3-5 Refe rence line and points The r efer enc e li ne and p oi nts are d esc ri bed h er e. The posi tion of 2.5 mm from t he le ft e dg e o f th e paper is the r ef ere nce l in e f or pa per . Alw ays th e left bo ttom is t he re fere nce p oint f or printi ng ch arac ter s an d bar c od es.
3-6 3.3 Ribbon Size o f r ibbon W idth of r ibbon: 25.4 mm − 1 1 4 . 3m m ( 1i n − 4.5 in) The wi dt h of the ri bbo n for therm al- trans fer printin g is r ecomm ended t o be the ± 10% of the width o f th e paper . The i nner diam eter of the ri bbon core m ust not exceed 25.
3-7 3.4 P aper Setting CA U TION Be careful of the edges o f the plat es so injur y o r proper ty damage is poss ibl e. The pri nter i s des ig ned for easy l oadi n g of pape r and rib bo n. Aft er openi ng the cover , set the regist er paper as f oll ows : 1 Pus h down the open lever 1 to m ove the p rint head out of the wa y.
3-8 Roll paper Notch for al ignm e nt Re fere nce side Roll paper 1 10 2 5 4 6 3 10 1 5 4 6 3 7 9 8.
3-9 3.5 Ribbon Setting CA U TION Be car eful of th e edg es o f the plat es s o inj u ry or proper ty damage is poss ibl e. After openi ng the cover , set the r ibbon a s f ollows: 1 Push down the open leve r 1 to move t he pr int head out of the w ay.
3-10 3.6 P rint Head Offset A djustm ent s CA U TION Ensur e the pr int he ad o f fset a djus tme nts ar e ma de prop er ly ac cordi ng to the ty pe o f pr int m edi a (t hic knes s & width). I ncorrect adjustm ents can cause f ailure o f the pri nt head.
3-1 1 The r ela tio nshi p betw een th e of fs et adj ustme nt s cr ew an d th e pri nt hea d heating element is shown b elow : 2 W hen print darknes s on the l eft and ri ght si des of the label i s not equal: Adjus tm e nts may be n eede d i f paper wi th di ffer ent w idt h i s used.
3-12 Adjustm ents Nor mal ly , the pr ess ure on th e l eft a nd ri ght sid es o f t he pri nt he ad h as al rea dy been adju ste d to e qu al l o ads at t he fact or y .
3-13 3.7 Ribbon T ension A djustments W h e n th e r ibb on sli ps or wr inkl es duri n g prin ti ng, adj ust t he r ib bo n tens io n. T he pr int er ha s al read y been f act or y set with t he r ibbon w idth of 1 14 mm.
3-14 3.8 Paper Detector A djust ments (for C LP-6001 only ) 3.8.1 Exter ior view and part names Exter ior view and pa rt names Adjust-k no b Mark (Y e llow ) G uide rail upper 37.
3-15 3.8.2 How to operate adjustable sensor (1) M ove the a dj ust abl e se nsor unit to y our requi re d posit io n to detect by tur ni ng the a djust- k nob.
3-16.
4-1 Chapter 4 T roubl eshooting 4.1 Error M essages ................................................... 4-2 4.1.1 Error descr iptio ns and indi cation s ............ 4-2 4.1.2 Error indic atio ns and c orr ective ac tion s ... 4-4 4.2 Power T roubl esh ooti ng .
4-2 4.1 Error M essages W h e n ther e is a probl em with th e prin ter , a b uzz er so unds , an d the er ror lam p o n the control panel lights and an error messa ge is displayed on the LCD screen. Err or descr ipti ons and c orr ectiv e actions are shown bel ow.
4-3 Descri ption Indi cati on LED B uzzer Paper out (paper posit ion can't be dete cted) Err or contents and s ensor inf orm at ion repeatedl y di s pl ayed M com m and: Sets lengt h for det ecti on m i ss c hec ki n g wit h sy st em com m and M Max im um : Max .
4-4 4.1.2 Er ror indication s a nd corrective actions Indi cati on Descri ption Correcti v e ac tions Battery Battery dead Automati call y ret urned af ter disp layi ng the error f or a cer tai n ti me. Change the l it hium bat tery ( CR2032). No te : Co n ta ct o u r s e r v ice pe r s onnel to repl ace the batter y.
4-5 Indi cati on Descri ption Correcti v e ac tions Ov erHeat Co o lin g Head over heat Wait until the head temperature goes down. W hen t he t emper ature becomes lo w , the rem aini ng pr int ing resumes. Stop Stop k ey pressed Enter s a pause after d i splayi ng the stop by the Stop key .
4-6 Indi cati on Descri ption Correc tiv e ac tions RibonO ut Ribbon end Check the c ontents and c lear wit h the St op key . Instal l t he ribbon. Check t hat t he ri bbon w inds f ul ly . Correc t t he f ault y setti ng o f th e print m ode (di rect- therm al or t herm al-t ransf er).
4-7 4.2 P ower T roubleshooting Probl em Cause and remedy No power even with power swi tch turn ed ON . • Power cord i s not properly connec ted to the outl et. • Power cord i s not properly connec ted to t he power inl et. • Input v olt age is not corr ect; i nput v ol tage i s greater or l ess t han the rated v ol tage.
4-8 4.3 Paper Feed T roubleshooting Probl em Cause and remedy Paper doesn't f eed. • W rong paper path. • Mec hanism head i s open. → Use correct pat h. → Close t he mechani sm head. Paper skews . • Paper end i s not i n contact with the paper guide.
4-9 4.4 Ribbon Feed Troubles hooti ng Probl em Cause and remedy Ribbon doesn 't wind. • Prin t mo de is s e t to dir ect-t herm al pri nti ng. • W rong r ibbon path. • Ri bbon w i nd dire c tion i s rev ers ed. • Ri bbon w i nd tension i s not co rrect.
4-10 4.5 P rint T roubleshooting Probl em Cause and remedy Pri nti ng doesn't st ar t. • Power to t he pr inter i s off. • Pr int er i s not proper ly connect ed to com puter. • Pr int er setti ng i s not correct. → T urn t he power swi tch t o O N.
4-1 1 4.6 Interface T roubleshooting Probl em Cause and remedy Pri nter doesn't pri nt. The f ol l ow ing are the probabl e causes : Pri nt disorder ed. Err or m ess age is displ ayed and pri nter doesn't pri nt. • I nterf ace cabl e i s not properly conne cted.
4-12.
5-1 Chapter 5 Options Fact ory or resell er (dealer ) options: 5.1 Auto- Cutter U nit .................................................. 5-2 5.2 Peeler U nit .......................................................... 5-2 5.3 Adjus tabl e Sensor ( for CL P-600 2 onl y) .
5-2 5.1 A uto-Cutt er Unit The auto-c utter unit that has been i nstalled on the printer will be available. See the operation manual of the auto -cutter for detail s. Specific ations • Cutting method: Ci rcul ar cutter • M ax. thic kness of cut paper : 0.
5-3 5.4 P CM CIA M emory Card The PCM CI A m emor y card is used to: 1 S tore p rint fo rmat file s . Da ta in the f ield reg is te r area can b e sto r ed and loaded. 2 Store gr ap hic dat a. For ex ampl e, gr aphi c d ata suc h as a corp ora te l og o can be stored and recal led from the PCM C IA m emor y card and printed.
5-4.
6-1 Chapter 6 Specifications 6.1 M ain Speci f icati ons ............................................. 6-2 6.2 Inter f ac e .............................................................. 6-6 6.2.1 System config urati on ...............................
6-2 6.1 M ain S pecificati ons Item D es cr iption Printi ng • Dir ect-t herm al or t herm al-t ransf er print ing • 203 dp i (8 dots /mm) print head (Mai n scanning l ine dens ity: 8 dots/mm) (Subscanni ng li ne dens ity: 8 l ine s /mm ) • Ma x.
6-3 Item D es cr iption Standar d f onts • Font No. 0 − 6 (f ix ed p itch, alphanumer ic) • F ont No. 7 − 8: OCR- A, OCR-B • F ont No. 9: CG T ri umv i rate sm ooth f ont; 6 pt, 8 pt , 10 pt.
6-4 Item D es cr iption Com muni cat ion int e rfac e • RS- 232C (standard) • Cent ronic s (standard) Indi cati ons, k eys and sw it ches • LEDs : Pow er and error • LCD: Displ ays print er s .
6-5 Item D es cr iption Env i ronm ent • O perati ng condi tions: T em perat ure: 5 − 35 ° C( 4 1 − 95 ° F) Hum idi ty: 30 − 80% ( noncondensing) • St orage: T em perat ure: -20 − 60 ° C( - 4 − 140 ° F) Hum idi ty: 5 − 85% • V enti l ation: Conv ect iv e ci rcul ati on.
6-6 6.2 I nterface 6.2.1 Sy stem con figur ation The p rinter is connected to a co mputer and pr i nts la bels accord ing t o t he com mand from the computer .
6-7 6.2.2 Specification of in terface (1) Serial inte rface Method As ynchr onous s eri al inter face RS-232C Connector DSUB 25- pin Prot ocol cont rol X ON/ XOFF and CTS /DTR Re ce i v e b u f fe r 3.
6-8 6.2.3 RS-232C loopback test A f ter conn ect or w ir ing as s how n in the fi gure , t he test m ode is t ur ne d on. The p rinter will receive dat a t hat has been t r ans mi tted b y pr inter itse lf an d the test o f re ceiving a nd transmittin g data will be perf ormed.
6-9 6.2.4 RS -232C protocol (1) X-ON/ X-OFF syst em (se e t he fi gure) Th is is a con tro l syste m i n wh ich the dat a tran s mis sio n re quest signal (X-ON ( 1 1H ) c ode) a nd t he data tr ans missio n stop r eque st signal ( X-OFF ( 13H) code) ar e output.
6-10 (2) Ready/Bus y system (see t he figur e) This is a co ntrol syst em i n whic h th e DTR signal i s ou tput at Re ady (H igh) /Busy( Low) l evel. Requi rem ents of DTR "H igh" : • W hen the printe r i s "on line." • W hen the remai ning buffer is less t han 2K bytes.
6-1 1 6.2.5 I nter face pin assignm ent Seri al and parall el interface pin ass ignment tables are shown below. Seri al interface pin assignment table Pi n No.
6-12 Paral lel interface pin ass ignment table Pi n No. Si gnal Inpu t/Outpu t De s criptio n 1 S TROB E I nput Str obe s i gnal f or reading 8 -bi t dat a 2 − 9 DA T A1-8 Input 8- bit paral l el si.
6-13 6.3 Outline of Command Sy stem For details a bout command system, see the Co mm and Re f er en c e separately avai lable. Comma nds for th is printer con sist o f a string of AS CII co de a n d end wit h "CR" (dec im al: 13, h ex: 0D).
6-14 6.4 Example of Connection to a Computer W hen RS- 232C i s used: I BM PC compatibl e Com munic ation control : XON /XOFF or CT S/DTR.
6-15 6.5 T ear-Off Function The t ear- o ff func tio n eli mi nates t he w aste of label s wh en t eari ng m a nual ly . It allows the paper to au toma tically ad van ce to th e tea r po sition a ft er pri n ting . W h e n this f u ncti on is tur ne d on, the pr int er ch ec ks for pri nt req ues t for 0.
6-16 • Paper is fed to the tear posit ion • W hen manual teari ng is needed, tear the label at this tim e. • Perform s next label printi ng. W h e n nex t print dat a is tra nsm itte d from the c om put er , the pri nter fee ds bac k paper to the previous p rint compl eted po s ition and res umes printing.
6-17 6.5.4 T ear-off and ty pe of data W h e n the t ear -o f f is vali d, the pr int er m onit or s the pri nt da ta for 0 .5 sec o nd duri ng o r a f ter print in g . If pr in t da t a is tran sm itt ed w it hin 0 .5 sec o nd d uri ng or af t er print ing, the printe r will start next p ri nt ing without t ear -of f.
6-18 • Ini tial izati on parameter values I niti ali zatio n val ues for pri nt or tear posi tion are descri bed below by eac h operati ng mode. In N ative ON Un it: mm (in ch ) Norm al pri nt Au to-c utte r Pee ling T ear -off Minim um va lu e Pr int p o s itio n (Onnnn, f or m of f set) 55.
6-19 6.5.7 Pr iority or der The follow ing thr ee functions (opti onal) cannot be perform ed sim ultaneous ly . If co mm ands fo r tho s e three fun cti on s are received simultane o usly , they will .
6-20.
Citi ze n Ame rica Co rpo rati o n 831 S. Dougla s S tree t, Suite 121 El Segundo , CA 90245 (310) 643-9825 U.S.A. Citizen S y stems Europe Ltd. Me ttinge r Strasse 1 1 73728 Es slingen Ge rm a n y 33.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Citizen Systems CLP-6002 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Citizen Systems CLP-6002 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Citizen Systems CLP-6002 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Citizen Systems CLP-6002 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Citizen Systems CLP-6002, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Citizen Systems CLP-6002.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Citizen Systems CLP-6002. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Citizen Systems CLP-6002 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.