Manuale d’uso / di manutenzione del prodotto CLP-7001 del fabbricante Citizen
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U SER ’ S M ANUAL Thermal Transfer Bar Code Printer CLP-7001 CLP-7002 CLP-7401.
1 FCC COMPLIANCE ST ATEMENT FOR AMERI CAN USERS This e quipm ent has be e n tested and found to com pl y wit h the li m i ts f or a Cl ass A digi tal device , pursuant to Part 15 of the FCC Rul es.
2 EMI COMPLIANCE S T A TEMEN T FOR CANADIAN USERS This e quipm ent ge ne rat es and uses radio fr eque ncy e nergy and if not instal led and used properly, that i s, i n stri ct accordance w it h the manuf actur e r's inst ruct ions, m ay cause int erfere nce to radio and t elevision rece pti on.
3 I mpor tant Safety I nstr uctions 1. Rea d a l l o f t hese i n s t r u c t io n s a nd s a ve t he m f o r l a te r r ef er en c e. 2. Foll ow all warni ngs and inst ruct ions m arked on the product . 3. Unplug this pr oduct from the wall outl et be f ore cle aning.
4 Notice 1. Before us e, be sur e to r ead this manual. And k eep it handy for reference when needed. 2. The contents of this manual m ay change without pr ior notic e. 3. Repr oduction, tr ansfer, or trans mi ssion of the contents of this m anual wi thout pri or c onsent is str ictl y pr ohibited.
5 I ndicates a situation w hic h, if not obser ved and handled proper ly , coul d resul t i n death or serious inju ry. To pre vent per sonal injury or prope rty damage, the foll owi ng shall be stri ctly observed. The de gree of poss ibl e injury and damage due to incorrect use or improperly fo llowin g in str u c tio ns is d e sc r ibe d b elow .
6 Nev er perf orm t he f ol l owing. If not av oi ded, these may cause damage or trouble to the pr inter or cause the pr i nter t o ov erheat and rel ease smok e and c ause burns or an el ect ri cal shock.
7 General Pr ecautions 1. Pri or to oper ati on, read t he saf et y i nstr uct ions c aref ull y and obser ve th e m . 2. Do not drop or put f orei gn m att er such as cli ps and pi ns int o the pr i nter . T hi s may cause probl em s. 3. Be car ef ul when mov i ng or c arry i ng the pri nt er.
8 Precautions When Installing the Printer 1. Prior to opera tio n , read the safe ty instruc t ions carefu l ly and observ e them. 2. Do not use or s tor e t he printer near f i re, ex cessiv e m oi s.
9 Contents Befor e Operation FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ...................................... 1 EMI COMPL IANCE STATEMENT FOR CANADIAN U SERS ....................................... 2 Importa nt Safety ...............................
10 Contents Chapter 3 Paper and Ribbon 1 Ki nds of P aper ............................................................................................... 34 2 Me dia Ha nd ling (W hen U s ing Fro nt Sens ors ) .........................................
11 Main Features High-s peed, high-quality print ing Thi s pr int er adopts both a dire ct -t herm al and t herm al -t ransf er pr i nti ng system wit h the l i ne therm al head a n d i ts unique co n tro l IC enables hi gh-speed and high -qual i ty print i ng.
12 Model Description Thi s m anual is prepared f or t he thr ee m odel s, CLP- 7001, CLP- 7002 and CLP-7401. The m ai n di f f er ent poi nt s on the speci f i cat i ons am ong the t hree ar e show n below.
1 Chapter 1 Setu p 1 Confirm ati on of Carton Contents 2 Part Nam es and Functi ons 3 Connection to Pow er 4 Connection to a Computer.
Cha pte r 1 Setup 2 1 Confirmation of Carton Contents Check t hat the f oll owing accesso r ies are inc l uded w i t h t h e p r i nt er i n t h e c a r t on . • The emp ty carton and packing mate rials should be stor ed for future sh ipping of the p rinter.
Cha pte r 1 Setup 3 2 Part Names and Functions Fron t vie w 1 Cover Opens t o al l ow l oadi ng of the paper and ri bbon. 2 Co nt rol p an el To set the pri nt er sett i ngs. (See Chapt er 2.) 3 Ribbon holde r To attach th e r i bbon. (Se e Chapter 3.
Cha pte r 1 Se tup 4 2 Part Names and Functi ons Rear v iew 1 Seri al in terface conne ct or To connec t the seri al inter face cable. 2 Paral l el i n terface conne ct or To connec t t he parallel int erface c abl e. 3 Po w er swi tch To t urn on or of f the pow er.
Cha pte r 1 Se tup 17 2 Part Names and Functi ons Contr ol panel 1L C D Dis pla ys the c urre nt printe r sta tus , conf i gur ati on sett i ngs, or an error m ess age. 2L E D s One LED is the power i ndic ator and the other is the error indi cator. 3 Pau se key Tem por ari l y pauses pri nt i ng.
Cha pte r 1 Se tup 18 3 Connection to Power 1. Check that the power switch on the prin ter is turned OFF. 2. Connec t the connector of the power cord to the power i nlet on the pr inter . 3. I nsert the plug of the power cor d in the AC outlet. • Use an AC outl et that acc ept s a three-pr onged pl ug.
Cha pte r 1 Se tup 19 4 Connection to a Computer An inter f ace cabl e is necessar y to c onnect the p rinte r to a computer . To connec t the cabl e, pr oceed as f ollows .
Chap ter 2 Printe rO pare tion 18 2 Chapter 2 Printer O pera tion 1 Pow er On/Off 2 Norm al Operating Mode 3 Printer Setup M ode 4 Self-Test Mode 5 System M aintenance Mode 6 Returning to Factory Sett.
Chap ter 2 Printe rO pare tion 19 1P o w e r O n / O f f Turning on the power 1. Turn on the powe r s w itc h on th e back of the printer. 2. The gree n LED power indica t or goes on.
Chap ter 2 Printe rO pare tion 20 1 Power On/Off Turning off the power 1. Turn of f the power s w itc h on th e back of the printer. 2. T he green LED power i ndicator goes off and any messag e on the LCD scr een dis appears.
Chap ter 2 Printe rO pare tion 21 2 Normal Operating Mode W hen the power is turned on, the printer enters normal oper ating m ode. The c ont rol ke ys f unct i on as follow s: Paus e key ( PAUSE) Tem por ari l y pauses print i ng. ‘Pause’ i s di splayed on t he LCD screen.
Chap ter 2 Printe rO pare tion 22 3 Printer Setup Mode In thi s mode, t he print m ode, opti onal equi pm ent ON/ OF F and sens or selec ti ons are set up. Cont rol keys f unc ti on i n t he f ol l owing. The pri nt er c onf i gur ati on setti ngs ar e stored i n m em ory so they are m aint ained eve n after the power is tu rned off.
Chap ter 2 Printe rO pare tion 23 3 Pr in ter Setu p Mode 3. Change the paper gap sensor to the black li ne senso r w ith t he Feed ke y . 4. Return to n or mal opera t ing mod e w i th the Stop k ey.
Chap ter 2 Printe rO pare tion 24 4 Self-Test Mode In thi s mode, sel f -t est pri nti ng i s perf orm ed. W i t h thi s test print i ng, you can chec k t he cur rent pri nter c onf i gurat i on sett i ngs and print quali t y. Af ter l oadi ng t he paper and ri bbon, oper ate the pr inte r as follo ws : 1.
Chap ter 2 Printe rO pare tion 25 4 Self-Test Mode Check t he f ol l owing i t em s i n the sel f -t est m ode. Check i tem Cause Remedy Head disconnected Replace head Do t m i ssi ng Dust adher ed Cl.
Chap ter 2 Printe rO pare tion 26 5 Sy stem Maintenance Mode In t hi s mode, t he com m uni cat i on, adj ustabl e sensor ON/ OF F and s ensor v olt age select i ons are set up. The pri nter conf i gur ati on sett i ngs are stored i n m em ory so they ar e m ai ntai ned eve n after the pow er is tu r ned of f.
Chap ter 2 Printe rO pare tion 27 5 Sy stem Main tenance Mode 3. Change the paper gap sensor vo l tage to the black li ne sensor v oltag e wit h t he Feed ke y .
Chap ter 2 Printe rO pare tion 28 5 Sy stem Main tenance Mode ∗ 1 Nati v e Norm al l y ‘Nat i v eO N’ i s us ed. S ee the Com m and Ref erenc e f or det ai l s. ∗ 2 Feed am ount See the Com m and Ref er ence f or detai l s. ∗ 3 Comm and code Norm al l y ‘Cm ndSTD’ i s used.
Chap ter 2 Printe rO pare tion 29 6 Returning to Factory Setting To r eturn t he conf i gurat i on al ready set in t he pri nt er setup m ode or system m ai ntenanc e m ode to t he f ac tor y sett i ng, proceed as follow s : Tur n o ff the powe r swit ch.
Chap ter 2 Printe rO pare tion 30.
Chapte r 3 P ape r and Ribbon 33 3 Chapter 3 Paper and Ribbon 1 Kinds of Paper 2 Media Handling (W hen Using Front Sensors) 3 Media Handling (W hen Using Adj ustable Sensor) 4 Paper S etti ng 5 Kinds .
Chapte r 3 P ape r and Ribbon 34 1 Kinds of Paper Ite m Spe cificat ion Ki nds of paper • Ther m al -t ransf er paper • Dir ect -t herm al paper The pr int er i s capabl e of pri nti ng on di r ect -t herm al or therm al -t ransf er paper. The paper must be hi gh- qual i ty .
Chapte r 3 P ape r and Ribbon 35 2 Media Handling (When U sing Front Senso rs) The f ront sensors consist of t he tr ansparent-t ype and r ef l ec ti v e-t ype phot osensors and t he posit ion of a label o r tag i s det ect ed as follow s: Tr ansparent-t ype photosenso r: Det ect s paper gap b e twee n label s an d ta g paper notch.
Chapte r 3 P ape r and Ribbon 36 3 Media Handling (When Usi ng Adjustable Sensor ) The adju stable sensor is the s tandard for CLP -7001 and CLP-7401 but i t i s the opti onal f or C LP - 7002. Check t hat the adjustable sensor is set to ‘AJS ensON.
Chapte r 3 P ape r and Ribbon 37 4 Paper Setting The pr inter is designed for ea sy loading of paper. Open the pr inter cover and set the paper as follo w s: 1. Pus h down the open l ev er t o open the pri nt head. 2. Pus h down the open guide lev er t o lift the open guide up.
Chapte r 3 P ape r and Ribbon 38 4 Paper Settin g 4. 1 Set the paper f l ush against t he f i x ed paper guide on t he l ef t side. 2 G ui de the paper posi ti v el y wi th t he m ov abl e paper gui de. 3 Al i gn t he paper t op l ef t edge with t he notc h of the t eari ng pl at e.
Chapte r 3 P ape r and Ribbon 39 5 Kinds of Ribbon Ite m Spe cificat ion Thi s pr int er us es a soli d i nk ri b bon. • Wa x Mul ti pur pose ribbon. • Wa x r e s in Mul ti pur pose, hi gh-qual i t y ri bbon. Ki nds of ri bbon • • • • • • • • Resin Spec ial ri bbon wit h weather r esis tance .
Chapte r 3 P ape r and Ribbon 40 6 Ribbon Setting Thi s pr int er is designed f or easy l oadi ng o f r ibbon. Open th e pri nter c over and set t he ribbon as fo llow s: 1. Pus h down the open l ever t o open t he print head. 2. Ins ert the ri bbon shaft i n the hole of the ribbon un t i l i t i s i n i ts deepes t po sitio n.
Chapte r 3 P ape r and Ribbon 41 6 Ribbon S ettin g 5. Turn the knob on th e fron t side in th e direc ti on of a rr ow to remove the sla ck of t he r ibbon. 6. P ush dow n the gr een part on the f ront side unti l i t cl i ck s to s ecurel y cl ose the pri nt er m echani sm .
Chapte r 3 P ape r and Ribbon 42 4 Chapter 4 Printe r A djustme nts 1 Using Paper Other Than the Recom m ended (Head Offset Adj ustm ents) 2 Using Narrow Paper (Head Pressure A djustm ents) 3 Using Na.
Chap ter 4 Printe r Adjustmen ts 43 1 Using Paper Other Than the Recommended (Head Offset Adjustments) The pri nter has al ready been f act ory- set to t he proper pri nt qual i t y when using the recom m ended l abel paper.
Chap ter 4 Printe r Adjustmen ts 44 2 Using Narrow P aper (Head P ressur e Adjustme nts) The pr int er has al ready been f act ory- set to t he paper widt h of 112 m m (4.
Chap ter 4 Printe r Adjustmen ts 45 3 Using Narrow Ribbon (Ribbon Tension Adjustments) If ri bbon sli ps or wri nkl es duri ng p r int ing, adjust th e r ibbon tensio n. The pri nt er has al ready been f actor y-set to the r i bbon w idth of 1 1 4 mm (4.
Chap ter 4 Printe r Adjustmen ts 46 4 A djustable Sensor (For CL P-7001/7401) ∗ T he adjustable sensor is t he opti onal for CL P -7002. Op erati ng p ro cedu re: 1. Mov e the adjustable sensor to your required det ectio n position by tuning t he adjustable knob.
Chap ter 4 Printe r Adjustmen ts 47 5 Cleaning W i pe of f any f orei gn m at ter such as ri bbon or paper residue, dust and adhesiv e substance stuck to t he ther m al head, ri bbon gui de r ol ler , pl at en et c wit h the ac cessory cl eani ng pen or a soft clot h soaked i n ethy l al cohol .
Chap ter 4 Printe r Adjustmen ts 48 5 Chapter 5 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g 1 Error M essages 2 Pow er Troubl eshooti ng 3 Paper Feed Troubleshooting 4 Ribbon Feed Trou.
C h ap t er 5 T r oub l eS h oot i n g 49 1 Error M essages W hen ther e i s a proble m w ith th e pri nt er: - A buz zer sounds. - The error indi cator ligh ts up. - An error messa g e is d isplayed on the LCD screen. Err or descri pt i ons and cor rect i v e ac t ions are shown bel ow .
C h ap t er 5 T r oub l eS h oot i n g 50 1 Er ror M essages 2 E rror i nd i ca t io ns an d cor r e c tiv e ac t ion s In di cati o n Descrip ti on Correcti ve act i ons Batt ery Batt ery dead Auto m atically retur ne d a fter displ ayi ng t he e rr or f or a cer tain time.
C h ap t er 5 T r oub l eS h oot i n g 51 1 Er ror M essages In di cati o n Descrip ti on Correct ive ac ti ons Ov erHeat Co olin g Head over heat W ait until the head tem perat ure goes down. W hen the t em per atur e becom es l ow, the rem ai ni ng pr in t ing resumes.
C h ap t er 5 T r oub l eS h oot i n g 52 1 Er ror M essages In di cati o n Descrip ti on Correct ive ac ti ons RibonO ut Ri bbon end Check t he cont ents and c l ear wi th t he St op key. Instal l t he ri bbon. Check t hat ri bbon winds proper l y. Correc t the f aul t y sett i ng o f the print mode (di rec t-t herm al or ther m al -t ransf er ).
C h ap t er 5 T r oub l eS h oot i n g 53 2 Pow er Troubleshooting Prob l em Cause a nd remedy No power eve n with power swi tch turn ed ON. • Power cord i s not properly connected to the outl et . • Power cord i s not properly connected to the power inl et.
C h ap t er 5 T r oub l eS h oot i n g 54 3 Paper Feed Troubleshooting Prob l em Cause a nd remedy Paper doesn't f eed. • W r ong paper path. • M echani sm head i s open. → Use correct path. ( See Chapt er 3) → Close t he m echani sm head.
C h ap t er 5 T r oub l eS h oot i n g 55 4 Ribbon Feed Troubleshooting Probl em Cause and remedy Ribbon doesn 't wind. • W rong ri bbon path. • R ibbon wi ndi ng di r ect i on is rev ers ed. • Ri bbon holder an d w inder tensi on is not cor rect .
C h ap t er 5 T r oub l eS h oot i n g 56 5 Print Troubleshooting Probl em Cause and remedy Pri nt i ng doesn' t st ar t . • P ower to t he pr i nter i s not turn ed on. • Pri nt er i s not proper ly connect ed to t he com put er. • P ri nt er conf igur ati on setti ng i s not proper.
C h ap t er 5 T r oub l eS h oot i n g 57 6 Interface Troubleshooting Probl em Cause and remedy Pri nt er doesn't pri nt. T he f oll owing m ay be t he probable c auses : Pri nt di sordered. Err or m essage is displ ayed and pri nter doesn't pri nt.
C h ap t er 5 T r oub l eS h oot i n g 58.
Appendix es 59 APPENDIXES A ppendixes 1 Options 2 Specificati ons.
Appendix es 60 1 Options Factory an d dealer (reseller) options 1. Au to-Cu tter Cutt i ng m et hod Rotary cutter Max . thi c kness of cut paper 0.25 m m 0. 01 i n Speci f ic ati ons Mi n. l ength of c ut paper 25.4 m m 1.0 i n Rem arks S ee the use r’s m anual of t he auto-cut t er f or det ai l s.
Appendix es 61 • Bef ore use, carefully read and unders tand th e inst ructions regarding the PCMC IA memory card . • Do no t insert or r em ove the PCM CI A m emory card bef ore the power t o t he printer i s turned off. • Always close the PCMCIA m emory card cover to kee p out for ei gn m atter such as p ar ticles of dust.
Appendix es 62 2 Specifications Main S pecifications It em CLP-7001/ 7002 CLP- 7401 Mai n scanni ng li ne dens ity: 20 3 dots/in (8 do ts /mm) M ai n scanning l i ne dens ity: 40 0 dots/in (15.
Appendix es 63 2 Specification s • Main Specif ic atio ns Item Des cri pt i on Bar c ode on -board m ay v ary dependi ng on the model and de s tination.
Appendix es 64 2 Specification s • Main Spe cif ic atio ns Item Des cri pt i on UL 1950 CSA No. 950 120V system 120V: U.S. A. / Canada FCC P art 15 Subpart B class A EN 60950 EN 55022 cl ass A EN 55.
Appendix es 65 2 Specification s I nter face The pri nter i s connect ed t o a com put er and pr i nts label s acc ordi ng to t he com m and f r om the com puter.
Appendix es 66 2 Specification s • Inte rf ace Spe cif ic atio ns 3. RS-232C l oopba ck te st Af t er c onnect or wiri ng as show n i n the f igur e, pl ac e the pri nt er i nt o sel f - test m ode.
Appendix es 67 2 Specification s • Interface Specif icatio ns 4. RS- 232C prot ocol 1) X-ON/ X-OF F sys tem ( see fi gur e) Thi s is a cont rol system i n which t he dat a tr ansmi t ti ng r equest signal (X-O N (11H) c ode) and the data tra nsmitti n g sto p signal ( X- OFF (13 H) c ode) are output.
Appendix es 68 2 Specification s • Inte rf ace Spe cif ic atio ns 5. In ter face pi n ass ign m ent The seri al and parallel pin assignm ent t ables are s how n be l ow . Serial inter face pin as s ignment table Pin No. S ignal Input/Out put D escrip ti o n 1 F.
Appendix es 69 2 Specification s • Inte rf ace Spe cif ic atio ns Parall el inter face pin as s ignment table Pi n No. Si gnal I npu t/Outp ut D es cription 1 STRO BE I nput 8-bi t data readi ng si .
Appendix es 70 2 Specification s Exam ple of Conn ection t o a Computer W hen RS -232C i s used: (IBM PC com patibl e) Com m uni cat i on cont rol : XON/XOF F or CT S/ DTR "PC" (DB25P ) 1 2 3 5 7 6 20 PRINTER (DB25P ) 1 3 2 20 7 4 5 F .GND TX D RXD CTS S.
Appendix es 71 2 Specification s T ear-Off Fu nction Th e te ar- o ff fu nction elimi nates the waste o f l abel s w hen tear ing m anuall y . I t al l ows the paper t o autom at i cal l y adv ance t o the t ear pos i ti on a fte r p r int in g .
Appendix es 72 2 Specification s • T ear - O f f F u n c t i on 2. Tear-o ff w hen pri nt ing • If set, t he t ear-of f feature will star t i f no dat a i s t ransm i tt ed f r om the c om puter af t er pri nti ng. I f dat a i s tr ansmi t t ed cont i nuously f rom the c om put er, the t ear -of f func t ion will be suppres sed.
Appendix es 73 2 Specification s • T ear - O f f F u n c t i on 3. Tear-of f w hen feed i ng • The paper is fed to the tear po sitio n. • W hen the m anual t ear i ng i s needed, tear t he l abel at thi s t i m e. • Perf orm nex t f eedi ng or label pr in t ing .
Appendix es 74 2 Specification s Cut Position Adju stmen ts • Th e cu t p os itio n ca n be s pecifi ed wit h th e ‘ fnnn’ o f the sy ste m -lev el c om m ands. W hen the te ar -o f f fun ction i s turned on, t he f ollowi ng i ni ti aliz ati on v al ue is se t in the pr i nter .
Citi ze n Ame rica Corp o ra tio n 831 S. Dougla s S tree t, Suite 121 El Segundo , CA 90245 (310) 643-9825 U.S.A. Citizen S ystems Europe Ltd. Me ttinge r S trasse 11 73728 Es slingen Ge rma ny 337 B.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Citizen CLP-7001 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Citizen CLP-7001 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Citizen CLP-7001 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Citizen CLP-7001 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Citizen CLP-7001, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Citizen CLP-7001.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Citizen CLP-7001. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Citizen CLP-7001 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
