Manuale d’uso / di manutenzione del prodotto OL-5385-01 del fabbricante Cisco Systems
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CH A P T E R 4-1 Bulk Administration Tool User Guide OL-5385-01 4 Working with Users B A T allo ws you to add users to Cisco C allManager and to associate us ers to phones and other IP T elephony de vices, and B A T allo ws you to b ulk-update and b ulk-delete u sers.
Chapter 4 Working with Use rs Adding User s 4-2 Bulk Administration Tool User Guide OL-5385-01 B A T can also associate CTI ports to existin g users. This ab ility prov es useful if you are adding users who will hav e applicat ions that require a CTI port, such as Cisco IP SoftPhon e.
4-3 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Users Using B A T .xlt, page 4-3 (recommended method) • Creating a T ext-Based CSV File for Users, page 4-5 Creating a CSV File for Users Using BAT.
Chapter 4 Working with Use rs Adding User s 4-4 Bulk Administration Tool User Guide OL-5385-01 • In the Last Name fi eld, enter the last name of the user to whom this phone will be issued, up to 50 char acters. • In the User ID f ield, enter the user ID for the user to whom this phone will be issued, from 1 to 30 characters.
4-5 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Do not specify ne w phones, CTI ports, or phones that were added using BA T with the “ B A T” prefix (meaning, they have not been updated in the Cisco Call Manager databa se with the MAC address yet) in this f ield.
Chapter 4 Working with Use rs Adding User s 4-6 Bulk Administration Tool User Guide OL-5385-01 If you created the CSV f ile by u sing the B A T .xlt file, you can skip the follo wing procedures in this section.
4-7 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note For B A T inserts, you cannot use CSV files for users that are sa ved anywhere b ut C:B A T FilesUsersInse rt Users on the server that is running the publisher dat abase for Cisco CallManager .
Chapter 4 Working with Use rs Adding User s 4-8 Bulk Administration Tool User Guide OL-5385-01 Example If the manager for a user is blank John,Smith,johns,abc123de,,0012055,9989,johns profile,English United States,1231123245AB,1231123245AB,9725557154,0010EB001234 Example Y ou do not hav e to supply information for the optional f ields.
4-9 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Caution Do not insert CSV f iles that are gener ated by the e xport utility from a Cisco CallManager serv er that is using one directory type on a Cisco CallMan ager serve r that is using anot her type of directory .
Chapter 4 Working with Use rs Adding User s 4-10 Bulk Administration Tool User Guide OL-5385-01 Note The export uti lity sav es users with the same CTI applic ation use, call park retrie val, and enable authentication pr oxy rights settings in the same f ile.
4-11 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Y ou must specify PIN and P assword v alues, either on the CSV f ile or during f ile insertion in B A T . • User Locale—Choose the language and coun try set that you want to associate with this user .
Chapter 4 Working with Use rs Updating Users 4-12 Bulk Administration Tool User Guide OL-5385-01 Updating Users Y o u can use BA T to upda te user inform ation to the Ci sco CallManager database/Lig htweight Di rectory Access Protoc ol (LD AP) Director y in batches , rather than indi vidually .
4-13 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Updating Users Using BA T .
Chapter 4 Working with Use rs Updating Users 4-14 Bulk Administration Tool User Guide OL-5385-01 • In the Department f ield, enter the department number for the u ser whose prof ile you are updating. This optional f ield can contain as many as 50 characters.
4-15 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Using a flopp y disk or a mapped network dri v e, copy the CSV f ile from C:XLSDataFiles to the C:B A TFilesUsersUpdate Users folder on the ser ver that is running the publ isher databa se for Cisco CallManager .
Chapter 4 Working with Use rs Updating Users 4-16 Bulk Administration Tool User Guide OL-5385-01 Step 3 Sav e the file to C: B A TFilesUs ersUpda te Users on th e publisher server .
4-17 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Example Enter your pref erred language first, fo llowed b y the country .
Chapter 4 Working with Use rs Updating Users 4-18 Bulk Administration Tool User Guide OL-5385-01 For e xample, if you entered “#” in the V alue for f ields to be ignored , a CSV fi le like the fol.
4-19 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Step 6 (Optional) If you w ant all users that are added in this transactio n to be able to log on to a phone on behalf of someone else, check th e Enable Authentication Proxy Rights check box.
Chapter 4 Working with Use rs Deleting Users 4-20 Bulk Administration Tool User Guide OL-5385-01 Reenter the PIN in the Conf irm PIN f ield. Step 12 In the User Locale drop-do wn list box, ch oose the language and country set that you want to associate with this user .
4-21 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Deleting Users from Cisco CallManager Deleting Users from Cisco CallManager Use this procedure to bulk-delet e users from Cisco CallMan ager . Procedure Step 1 Start B A T .
Chapter 4 Working with Use rs Deleting Users from Cisco CallManager 4-22 Bulk Administration Tool User Guide OL-5385-01 A message displays that advises you of approxi mately how long it wi ll take to delete th e records in the Cisco Cal lM anager database.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems OL-5385-01 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems OL-5385-01 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems OL-5385-01 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems OL-5385-01 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems OL-5385-01, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems OL-5385-01.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems OL-5385-01. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems OL-5385-01 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
