Manuale d’uso / di manutenzione del prodotto DVC-1000 del fabbricante Cisco Systems
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M a nual i 2 ey e T M Building Netw ork s for People B r o a d b a n d V i d e o P h o n e (Patent Pending) D VC -1 00 0 v2 .0.
In tro du cti on ................................................................................................... 3 Pa ckage Con tents ......................................................................................... 4 Featu res & Bene fits .
Int rodu ctio n Im agin e hav in g hi gh -qua lit y , ex tre mel y low -cos t vi deo con fere nc in g from a sta nd - alon e, ea sy to use c ommu nicat ion a ppl i a nce. The D -Lin k i 2eye TM D VC- 1000 Bro ad b a nd Vide oPhone accomp lishes th is.
4 n C o n n e c t i o n to b r o a d b a n d I n t e rn e t (C a b l e m o d e m , D S L m o d e m ,T - 1 o r E t h e r n e t n e t w o r k ) a t e a c h e n d o f t h e c o n n e c ti o n n T e l e v.
5 n S t a n d - a l o n e o p e ra t i o n - N o c o m p u t e r n e e d e d n U s e s b r o a d b a n d ca b l e / D S L o r n e tw o r k c o n n e c t i o n s f o r h i g h - q u a l i t y v i d e o n H .
6 L E D s LED sta nds for L ight- E mitting D iode. T he i2eye T M D VC-1000 ha s the following LED s for monitoring its operation. Link Sta tus A ct ivit y Status P ow er Call Monit or L E D LED Loc ati on and Acti vit y P ower S t a t u s Front to the le f t of the power light.
7 Get ting Sta rted Informa tion f or the Setu p Wizar d i s ente red by using the intel ligen t re mote con - trol inc luded wi th the D VC-100 0. The re mote is used to e nter nu mbers, letter s, special characters a nd t o m a ke select ions fro m an o n-sc reen keyb oard.
8 Remot e Co nt ro l L ay o ut E N T ER k e y A d j u s t C o n t r a s t W he n en ter ing alp ha numeri c in formatio n, the le ft arro w key per form s a ba ckspac e , dele ting the chara cter to t he left of the on-scre en cursor.
9 W hen you are finish ed enterin g text a nd nu mbers, mov e the cursor to highlight OK on the screen a nd press EN TER ; or altern atively you ca n press the CA NCE L key on th e remote to remov e the keyboa rd from th e scree n, leav ing what you typ ed on the screen.
10 Pe r so n a l I nfo rm at i on Sc r ee n Using the Setup Wizard The f ollowi ng descriptions of the Setup W izard screens will help you understa nd the purpose a nd proce dures f or provi ding the required informa tion. T h e f i r s t s c r e e n t h a t d i s p l a y s o n t h e i n i ti a l s ta r tu p i s th e W e c o m e S c re e n .
11 Ne tw o rk Add ress S cr ee n The Netw ork A ddre ss screen a sks for information that is needed to connect a Vide oPhone call ov er th e Internet. M ost home users with a cable or DSL modem ca n leave the checkbox che ck e d to obtain a n IP Address automatically.
12 Ne tw o r k S pe e d S cr e en The Netw or k Spe ed s creen a sks y ou to select the typ e of broa dba nd I nternet conn ec- tion you use. Ea ch choice ha s default se nd a nd rece ive spee ds defin ed f or you.
13 Syste m Re st ar t A w a r n i n g m e s s a g e n o w a p p e a r s a s ki n g t o r e s t a rt t h e D V C -1 0 0 0 V i d e o P h o n e t o c o mp l e t e t h e s e t u p . P r e s s t h e Y e s b u tt o n to a c c o m p l i s h a r e s t a rt . Congrat ulation s! Y ou are now re ady to m a ke a nd rece ive i2eye VideoPhone calls.
14 Using the D VC-100 0 L ay ou t o f th e i 2 e y e M a in S c r e e n M a i n W i n d o w S e l f -V i e w W i n d o w M a i n S et ti ng s B ut t o n s B a nn er W i n d o w S ta tu s Me s sa g e A r e a S ta tu s I c o n s P r i v a c y S ta tu s I c o n s St at us I cons The Sta tus Icons a ppear onl y brie f ly at startup.
15 Just like a re gular phone call, picking up the tele phone ha ndset w ill a nsw er the D VC-1000 Vi deoPhone. Y ou may also use the remote contr ol to a nswer by pressi ng the ENTER key when the “ A nsw er ” button on the screen is highl ighte d in a d ial og b ox.
16 P l a c i n g a M a n u a l D i a l V i d e o P h o n e C a l l wi t h t h e T e l e p h o n e H a nd se t If the oth er party ha s a ctivated thei r video priva cy , y ou will not see them; but y ou will be able to hear them. If they have a ctivated audio priva cy , y ou ca n see them; but not hear th em.
17 S pe a k er p h o ne Mo d e The D VC-1000 ha s a Spea ke rphone Mode i f the ca ll needs to be shared with more tha n one person, or when it i s desira ble to tal k without using the tele phon e ha ndset . In Spea kerphon e M ode, the s pea ker on t he telev ision a nd the microphone in the D VC-1000 V ideoPhone are used.
18 Phone numbers may be entered in the follow ing formats (the da sh is entered automati cally ): 1-949-555-1212 : Th e 1 is r equired if yo u are cal ling outside your local area . 555-1212 : W il l w ork only withi n the local area code . E n t er in g P h o n e N u mb e r s V alid entry for th e IP ad dress fiel d wou ld incl ude: 205 .
19 Using the Configuration Menu After startin g the D VC-1000 V ideoPhone, the Mai n Screen is d isplayed. The self-view image should be displ aying in the l arg er w indow.
20 The Di al screen contains the speed dial list a s well a s buttons to m a nage the Speed Di al L ist a nd ma k e ma nual Vi deoPhone cal ls Usin g the Conf igu ratio n Menu ( conti nued ) Mai n S cr een > Di al Speed Dial List - Ma nual Dial - This li st contains u p to 10 Spe ed Dia l entrie s.
21 T o a dd a Speed D ial entry , enter a na m e a nd a number (or addre ss) using th e re mote ’ s num ber p ad or the on- screen keyboar d. Remov es a selected entry from the Speed Dial List. All ows the modifica tion of e ither the na m e or number (or address) of a selected Spe ed Dial entr y .
22 The View screen allow s t he user to modify what the ma in scre en may look l ike . Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc re en > Vi ew This is the sta ndard vi ew show ing both the larger main v iew win dow a nd the sma ller s el f- view window.
23 Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc r een > S et ti ng s The Settings sc reen contai ns four but tons that al low t he a pplication to be customize d in dif f eren t way s. Ea ch of these settings are de tailed starting on the nex t page.
24 M ai n S cr ee n > Se tt in gs >G en er al A lway s a n swer inco min g call s- T ur n o n video pr iva cy w he n a n sw ering calls - Pla y sound with user i nput - A utomati cally ad just video co ntr a st - Sele ct this che ck box to allow the D VC-1000 to automatically a ccept a ny incoming call.
25 Mai n S cr ee n >S et ti ngs > P er so nal I nfor ma t ion Usin g the Conf igu ratio n Menu ( conti nued ) Na me- A re a Co de & Ph one # - Enter your na m e here. W hen a call is pla ced f rom yo ur V ideoPhone, the na me y ou enter wi ll be displayed a s a Cal ler ID on the remote e nd of the call.
26 Mai n Sc re en > S et ti ngs > Ne tw o rk Usin g the Conf igu ratio n Menu ( conti nued ) Contro ls how the D VC-1000 obtain s a n IP Add ress. All ows y ou to enter a pri mary a nd se condary DNS addres s. This screen cont rols how a Public IP Address is obtai ned .
27 Mai n Sc re en > S et tin gs > Net w or k > A ddr e s s Usin g the Conf igu ratio n Menu ( conti nued ) The D VC-100 0 V ideoPhon e w ill attempt to obtai n the IP Addre ss f r om the DHCP ser ver . W he n th is is chec ke d (th e de faul t), the oth er set tin gs on thi s scr een are aut omat ical ly gr ay ed.
28 Main Scr een > Set ti ngs > Net w or k > DNS Usin g the Conf igu ratio n Menu ( conti nued ) T he Do main Na me System (DN S) tr a nslates In ternet do main na m e s (for exa mp le ww w.
29 Mai n Sc ree n > S ett in gs > Net w ork > Pu bli c I P A ddr e ss Usin g the Conf igu ratio n Menu ( conti nued ) This screen a llows you to conf igure, v iew, or edit the Vi deoPhone ’ s pu blic IP Address. This i s the def au lt a nd recomm ende d setti ng.
30 Usin g the Conf igu ratio n Menu ( conti nued ) Mai n Sc ree n > Set tin gs > Net w or k > N etw ork Spe ed The Netw ork Speed screen offers you the option of selecting the speed that is the best match for yo ur cur rent network or c onnection.
31 Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc re en > Set ti ngs > U pda te The Update screen ha s s ev eral f unctions: Set the checkbox to automatically ch eck for updates of the D VC- 1000 Video Phon e. Check for a n update right now .
32 Usin g the Conf igu ratio n Menu ( conti nued ) Ma i n S c re e n > P r iv a c y A u d i o P r i v a c y - V i d e o P r i v a c y - D o n o t D i s tu r b - A udio Priva cy prev ents the audio on your side from being sent to the remote call er .
33 Using the D VC-100 0 w ith Routers, Gatew ays a nd Br oa db a n d Mod e ms The D-L ink DI-6 14+ a nd t h e DI-604 Rou ters hav e a firmwa re u pgra de that allo ws for ea sy configuration of the i2ey e . W ith the DI-614+, DI-604 a nd the firmw are upgra de, you wi ll not need to ma nua lly confi gure the ports.
34 The firewall security features bui lt into most routers a nd gateways prev ent users fr om a ccessing the video a nd audio of their D VC-1000. A router connects to the Internet thro ug h a series of numbered por ts. The ports used by the D VC-1000 are blocked f rom a ccess ove r the Internet by the firewal l features of the router.
35 Using the D VC-1000 w ith Router s, Gatew ays or Broa dba n d Mod e ms (contin ued) A total of 7 ports must be opened f or the D VC-1000 to w ork with most routers or firewal ls. T o open these ports, plea se do the foll owing: A . Click Enabled B .
36 Using the D VC-1000 w ith Router s, Gatew ays or Broa dba n d Mod e ms (contin ued) Y ou hav e now c omp lete d the en terin g of one por t t o be ope ned . Y ou w ill need to open six more ports. Repeat steps A thr oug h G f ive mor e times fo r ea ch on e of t he fol lowing f ive ports: 15329, 15330 , 153 31, 1 5332 a nd 15333.
37 From the followi ng se ctions, choose the hea ding that best a pplies to your equipment or n etworking configuration. Netw ork Wit h M ultiple Publ ic I P A d dre sses A Publi c IP Address is visi ble on the Internet. (Mo st commonly found in business environm ents.
38 Br oadband M odem, M ul tip le PC s a nd a Hu b Commonly fou nd in sm all o ffice s, home off ices, or homes wi th more tha n on e PC where multiple public IP addresses are avai lable. In order to install the D VC-1000 V ideo Pho ne a s a nother device behind a hub a ssign a n availabl e pu blic IP address to the Vi deo Phon e.
39 T rouble shooting 1 . C a n n o t m a k e a c a l l u s i n g a p h o n e n u m b er . C h e c k t h a t y o u d i d n o t m i s d i a l t h e n u m b e r . If the pers on yo u ar e cal lin g is outs ide of y our area code , yo u must dial a “ 1 ” before the ar ea c ode a nd the n the nu mber .
40 T roub le sho otin g (c onti nued ) 4 . T e l e p h o n e o r t e l e v i s o n p r o d u c e s a n o f f - h o o k s i g n a l . T e le phone is off the hook. Ha ng up t he phone. 5.T el e phone or television produce s a fa st bu sy sign al. Person you are try ing t o ca ll is not registere d with t he dir ecto ry serv ice .
41 T roub le sho otin g (c onti nued ) 9 . No vid eo in a call. V ideo ca ble s a re not plugg ed in correc tly . En sure that you r vi deo ca bles are corr ec tly plug ged into t he TV . Ma ke sure that the TV is set f or v ide o inp ut. Co nsu lt y our TV ma nua l for refer enc e.
42 1 1 . V i d e o f r e e z e s d u r i n g a c a l l . Far side mut ed the ir v ideo . If the f ar sid e mute s thei r v ideo you w ill not be able to see him or her. Net w ork is con ge sted. Giv e the Vid eoPhone a couple of min ute s to try to rec ove r , or dis conn ect the call a nd try ag ain at a lat er time.
43 VideoPhone is not functioning properly behind NA T . Go to Setti ngs/ Netw ork/ Publi c IP . Sele ct “ Auto dete ct pub lic IP Addr ess. ” If the V ideoP hone is un ab le to dete ct the pub lic IP Add res s, it sho uld be en tere d ma nual ly us ing “ U se spe cif ic IP Addr ess .
44 1 6. Error Display s on main screen. Vide oPhone ca nnot obtain public IP A ddress (Router ’ s a ddre ss). See “ Vid eoPhone ca nnot o bt ain IP Addre ss aut omati cal ly ” sec tio n bel ow. 17. V ideoPhone ca nnot ob tain IP A ddre ss automatically Not properly co nnected to a DHCP server .
45 20. VideoPhon e is not connected to the Internet. Ethernet cable is not properly plugg ed into the Vid eoPho ne. En sure that the RJ- 45 cable is properl y plug ged int o the ba ck of the Vi deoPho ne. A stea dy gree n li ght on the Eth ernet p ort indi cate s a v alid link ha s been mad e.
46 T roub le sho otin g (c onti nued ) 2 2. VideoPhone doe s not boot up. Vi deo is not be ing display ed on television. En sure that the v ideo a nd audio ca ble s are plug ge d in cor re ctly to both the V ideo Phon e a nd tel evi sio n. The te lev isi on shou ld be set fo r v ide o in put .
47 Frequently As ked Que st ion s What is D-Link ´ s i2ey e? i2eye (TM) is a bre a kthroug h com munications v ideo a ppli a nce that provid es IP vid eoconferencing a nd connect s to a ny sta ndard telev ision.
48 Fr eq ue ntl y As k ed Q uest io n (c ont i nue d) Ca n I use the D V C-1000 w it h a non-D-Lin k directo ry service? No. The D VC-1000 i s designed to automatically conn ect to the D-Link Directory Se rvice. This is a free servi ce a nd is avai lable t o a nyone w ith a D VC-1000.
49 Fr eq ue ntl y As k ed Q uest io n (c ont i nue d) What d ev ic e s ca n I connect t o wit h the D VC-100 0? W ith the D VC-1000 you ca n connect to a ny hardw are or software that is H. 323 co mpatible. If you are not sure if your hardw are or soft w are is H .
50 G lo ss ar y o f T er ms Ba ndwidth: A me a sure of the rate at whi ch data ca n be sen t through the network. This val ue is usually given in bits per second (bps) or kilobi ts per se cond (k bps). CIF (C ommon Intermediate Format): An i ntermedia te video format.
51 Home G ateway: A term com monly intercha ng ed wi th router . IP A ddress (Internet Protocol A ddre s s): An IP Address is a nu m ber that identifies a computer connected to the Internet. Every computer that is connected to the Internet must h ave a unique IP Address.
52 QoS (Quality of Se rvice): Allow s guara nteed ba ndwid th a nd p a cket deliv ery betw een netw ork devi ces over a netw ork. Router: A dev ice that atta ches two or more network devices a nd forwards data a ccor dingly . Mo s t consumer type rout ers a ct a s D HC P servers, NA T s a nd si m ple firew alls.
53 In ter nal Pro cess or ARM-9 ASIC Communication Processor Sta ndards Complia nt ITU H .323 (IP communications) Vi deo : H.26 3 Au dio: G.71 1, G.723 Dat a Rates/Fr a m e Ra tes 96 Kbp s — 512 Kb .
54 Us er I nt er face Dia lin g Diagn ostics Quality of service m ea sur e me nt M a nual or au to a nsw er Incoming Caller ID Priva cy sh utt er vi a vid eo mute a nd/or audio mute Do Not Disturb mod.
55 Conta cti ng T e chnica l Suppo rt n T ech nic al Su ppo rt Y ou ca n find the most recent sof tw are a nd user docum entati on on the i2eye web site. D-Link provi des free techni cal suppor t f or customers w ithin the U nited States a nd Ca na da for t he d uration of the warra nty period on t his p roduct.
56 W arra nt y a nd Registr ation Subjec t to t he term s and condit ions s et forth he rein, D -Link System s, In c. ( “ D -Link ” ) provides this Limited warr anty fo r it s p rod uc t on ly t o.
57 n The ori ginal p roduc t o wner mu st obt ain a Ret urn M a terial Au thor izat ion ( “ RMA ” ) num ber f rom t he A ut ho riz ed D -Li nk Se rv ic e O ffi ce a n d, if re qu est ed , p ro vid.
58 Gov erni ng L aw : This Lim ite d W arr anty sh all be go verned by the laws of the St ate of Cali forn ia. Som e st ates do not al low exclu sion or lim ita tion of i nci denta l or c onse quent i.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems DVC-1000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems DVC-1000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems DVC-1000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems DVC-1000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems DVC-1000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems DVC-1000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems DVC-1000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems DVC-1000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
