Manuale d’uso / di manutenzione del prodotto CTSMX20042K9 del fabbricante Cisco Systems
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ww w. cisco.com Cisco T elePresence S y stems Prole S eries / Codec C Serie s / Quick Set C20 / M X200 Use w it h Cis co T eleP resence T ouch The ne xt generation Cisco T elePresence System tea m collaboration soluti on.
ww w. cisco.com Getting star t ed The b asics of t he T ouch Co ntroller ........................ 4 Self vi ew and came ra contro l ................................. 5 Addin g a near end c amera p reset ......................... 6 Chan ging an exist ing near e nd camer a preset .
ww w. cisco.com Chapter 1 Ge t tin g star t ed 3 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 . 07 Us er gui de Pro le Se rie s, Cod ec C Se rie s, Qui ck Set C 20, MX20 0, July 201 1 .
ww w. cisco.com The bas ics of the T ouch Controller St andby is set he re. Do not d isturb i s set here. Microphone mut e (o n /o ) V olume Information bar Call someone Run presen tations Camera .
ww w. cisco.com Y ou may wa nt to check how you ap pear on th e screen. To do thi s, tap Self view ... . . . then t ap More. Use + and – to adj ust the zoo m and the ar row keys to adjust t he camer a’ s angle. Y ou m ay also dene o r edit ca mera pres ets in this m enu, see “ Addin g a near end c amera p reset” on p age 6 for deta ils.
ww w. cisco.com Adding a near en d camera preset Ta p Mor e ... . . . then t ap Camera Control . Pres s Add n ew Pres et . Rear position Key in a name for the n ew preset.
ww w. cisco.com Changing an exist ing near end camer a preset T ap the eld to the right of t he preset to be changed. Ta p U pdat e to cur ren t posit ion to chang e the pres et. Ta p Back to exit th e menu. Ta p Mor e ... . . . then t ap Camera Control .
ww w. cisco.com Removing an existin g near end camera p reset T ap the eld to the r ight of the pres et t o be cha nged. Ta p Re move to delete th e preset.
ww w. cisco.com Camera w hit ebalanc e , e xpo sure , a nd backlight comp ensation Y ou may wa nt to adjust th e camera’ s whitebalance , exposure and backlight compensation. T o do thi s, tap More ... . . . then t ap Sett ings t o open the S ettings me nu.
ww w. cisco.com Y ou may d eactiv at e the m icropho ne for pri vacy reaso ns, if need ed ( ) . T ap as ou tlined ( ) to adjust t he sound vo lume. T o set rin gtones an d sound, ta p More ( ) followed by Set ti ngs ( ) . Then t ap Ringtone & Sound Settings ( ).
ww w. cisco.com Chapter 2 Placi ng calls 11 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 . 07 Us er gui de Pro le Se rie s, Cod ec C Se rie s, Qui ck Set C 20, MX20 0, July 201 1.
ww w. cisco.com T a p in the Search or Dial eld ( ) . Thi s will prod uce the v irt ual keyboard. Ta p ABC to swi tch t o the QW ERT Y ke yb oard and t ap 12 3 to switch to the n umeric keyboard. Key in the n umber or U RI ( ) Ta p END to ter min ate th e ca ll.
ww w. cisco.com . . . then t ap Search or Dial . . . . t hen tap t he entr y to be call ed ( ) a nd then tap S TA R T ( ) to place t he call. Ta p END to ter min ate th e ca ll. Searching and c alling an entr y in any of the lists Ta p Ca ll as outlin ed, if needed .
ww w. cisco.com Calling an entr y in one of th e lists . . . then t ap Favor ite s , Director y , o r Histor y . . . . then t ap the ent ry to b e called a nd the Pla ce a cal l dialog b ox appear s. T ap St art to place t he call. Ta p END to ter min ate th e ca ll.
ww w. cisco.com Ta p ADD P A RTICIP A NT as out lined to add the ent r y t o the li st of par ticip ants to be ca lled. Wh en all have been a dded (two in this exam ple ), tap S TA R T to c all th em al l. Calling more th an one Calli ng several to init iate a video c onference is an optio nal feature.
ww w. cisco.com Chapter 3 Us in g Favor i tes, Dir ect or y and Hist or y 16 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 . 07 Us er gui de Pro le Se rie s, Cod ec C Se rie s, Qui ck Set C 20, MX20 0, July 201 1.
ww w. cisco.com Y ou may s earch for entr ies ( numbe rs or UR Is ) . S earches w ill be co nducted w ithin all t he folder s, i. e. wi thin th e Favori tes , the Directory an d the Histo ry . T a p in the Sear ch or Dial eld an d k ey in the n ame, URI or numb er .
ww w. cisco.com Chapter 4 In - call fea tur es 18 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 . 07 Us er gui de Pro le Se rie s, Cod ec C Se rie s, Qui ck Set C 20, MX20 0, July 201 1.
ww w. cisco.com Features in a call— an ov er view Camera control lets you pan a nd zoom your own c amera a s well as d ene and use camera prese ts Layout lets you chan ge the layou t of imag es o.
ww w. cisco.com . . . then s elect, in t he usua l way , w hom to add to the ongoing ca ll. Calling par ticipants to add t hem to an ongoing call (Multisite ) Whi le in a call you may a dd par ticipan ts provi ded that yo ur system p ermit s t o do so.
ww w. cisco.com . . . then s elect, in t he usua l way , w hom to add to the ongoing ca ll. Calling par ticipants to add t hem to an ongoing call (Multiway ) Whi le in a call you m ay add participants pr ovided tha t your sy stem permi ts to do so. Ta p Hold to put th e ongoing call on hold.
ww w. cisco.com Receivin g another incoming c all Fea tures whe n putting someone on hold Th is is an o ptio nal fea ture t hat may, or may n ot, be p rese nt on yo ur sys tem. If in d oubt , ask yo ur Sys tem Adm inis trato r . Th is is an o ptio nal fea ture t hat may, or may n ot, be p rese nt on yo ur sys tem.
ww w. cisco.com T rans f errin g an ongoing call Th is is an o ptio nal fea ture t hat may, or may n ot, be p rese nt on yo ur sys tem. If in d oubt , ask yo ur Sys tem Adm inis trato r . If app licabl e , tap the p art icipant to be pu t on hold ( ).
ww w. cisco.com Near end c amera control Using T o uch T o nes ( D TMF) in a call Near end c amera presets Ta p Mor e ... Dur ing a call, or ou tside a ca ll, tap More ... Ta p T ouch T ones ... . . . then t ap Camera Control . Adjust zo om and pan a s required.
ww w. cisco.com Sharing cont ents—co nducting presentations Make sure yo ur present ation sou rce is conn ected to the vi deo sys t em before you s tar t. In a ca ll, or outsi de a call, t ap Presen tation ... . . . then s elect so urce by scroll ing horizo ntally , if needed .
ww w. cisco.com Layout control Y ou may a lter the scre en layout w hen you are in a c all. T o d o this st ar t by tappin g More ... . . . then t ap Lay out ... . . . and nally sel ect your preferre d layout. All p ar ticipant s are show n in frame s of ide ntical sizes.
ww w. cisco.com The v ideo en dpoints w hose us e is descr ibed in th is manual c an be con gured via t he touch scre en controll er or via it s web inter face. For full a cces s t o all co ngurab le param et er s the web inter face mu st be us ed—t he T ou ch Contro ller provi des acce ss to a limited s et of parameters only .
ww w. cisco.com Acce ss the S ettin gs as follows: Gaining ac cess to the Set tings Ta p Mor e ... . . . then t ap Sett ings ... . . . and t hen you get acc ess to the s ettin gs availab le. Obser ve th at there are sever al other s ettin gs availab le, but the se can be acce ssed f rom the web inter fac e only .
ww w. cisco.com The S y stem Information pane cont ains inform ation on t he system’ s sof tw are and hard ware versi ons and conn ectio ns, SIP and H .3 23 statu s e tc. System In formation 29 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 .
ww w. cisco.com The Call St atus pane p rovides info rmatio n on call rate, encr ypti on, as well as imp or tant vi deo and au dio parameters. Call St atus 30 Cisc o T eleP rese nce Syst em Pr ol e Series , C od ec C Series , Quick Se t C2 0, MX2 00 User guide D14 5 8 2 .
ww w. cisco.com The Camer a Control & Settings pane l e ts you s et the w hitebalan ce and expo sure of the c amera. If you do not wa nt t o t weak this yo ursel f , jus t leave it to the syste m by selecting Auto . Backlight compensat ion com es in hand y when th ere is muc h light behin d you.
ww w. cisco.com The R ingtone & Sound Settings pane lets yo u specif y: • K eytones on or o . When set to on you will hear a sound ev ery time you tap a eld on the T ouch controller . • Ringtone volume . Ho w loud your ringt one shall sound.
ww w. cisco.com The D ate, T ime & L ocat ion set tings l et you specif y: • 24h or 12h time format. • Y our preferred date format. • Y our preferred time zone. • Whether date and time shall be set automatically or manually . Note how th e sett ings chos en are indic ated.
ww w. cisco.com The Call Set tings pane l ets you spe cify: • Auto Answer On or O . If you set this to On , the system will respond automatically to incoming calls . Note that the microphone will NO T be muted. If risk of eav esdropping is an issue, y ou may want to set this setting to O .
ww w. cisco.com The IP s ett ings p ane for the C odec of t he system let s you sp ecif y whethe r t o use I Pv4 ( b elow lef t) or IPv 6 (below rig ht ) . Administr a tor settin gs—I P se t tings for the code c If IP v 4 ass ignment is s pecie d to be Auto, you must s ave your set tings to put ch anges into eec t.
ww w. cisco.com The IP s ett ings p ane for the T o uch contro ller of the syste m le ts you specify: • The use of DHCP or Static IP addresses. If y ou decide to use Static , mak e sure y ou tap Save before leaving the menu.
ww w. cisco.com The Pairing pan e shows st atus on the p airing of t he Co dec and t he T ou ch control ler of your vid eo system. It als o provide s you with t he option of u npairin g the t wo .
ww w. cisco.com The H . 323 Set ti ngs p ane lets you s pecif y: • An H.323 alias . • Y our H.323 id. • Gatek eeper discov ery ( Manual or Automatic ). • The Gatek eeper address must be specied b y you if discov ery has been set to manual.
ww w. cisco.com The S IP s ett ing s pane lets yo u specif y: • Y our URI . • The Default transport lay er , this can be set to TCP , UDP , TLS or Auto . • The Pro xy type can be set to Standard, Alcatel, Av aya, Cisco , Microsoft, Nortel, Experimental, Siemens .
ww w. cisco.com Provisi oning co nnects yo u t o Call way or VCS. Wh en eith er of thes e were ordered an d receive d from Cisc o you sho uld also have o btained t he nece ssar y infor mation an d cod es.
ww w. cisco.com All e ndpoint s using th e T C serie s sof tware oe rs Mult iway as a mea ns of creating v ideo co nferences wi th more th an just two par ticipan ts. Note that a s ucces sful us e of Multiw ay requires th e pres ence of cer tain i nfrast ructure p roduct s and inst allatio ns.
ww w. cisco.com If th e T ouch c ontroll er is used in env ironment s with considerable amounts of electr omagnetic noise present, you may experience an appearance o f false signals—as if som eone ta pped t he T ou ch control ler when n obody obvi ously di d so .
ww w. cisco.com Y ou may wa nt to reset your vid eo system. Note t hat you will l oose all c ongurat ions, the c all histor y an d your loc al list of co ntacts.
ww w. cisco.com On ou r web site you will nd an over view of the wo rldw ide Cisco contacts. Go to: h ttp: / /w ww. cisco. com/we b/ siteassets/ contacts/inde x.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems CTSMX20042K9 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems CTSMX20042K9 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems CTSMX20042K9 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems CTSMX20042K9 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems CTSMX20042K9, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems CTSMX20042K9.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems CTSMX20042K9. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems CTSMX20042K9 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.