Manuale d’uso / di manutenzione del prodotto 7942G del fabbricante Cisco Systems
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iDivert Diverts or redir ects a call to a voice-messaging system Join Combines existing calls to create a conference Links V i ew related Help topics Main Displays the Help main menu MeetMe Hosts a Me.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified.
6 OL-22333-01 Using Mute 8 Switching Betwe en Multiple Call s 8 Switching an In-Progre ss Call to Another Phone 9 Viewing Multiple Calls 9 Transferring Calls 10 Sending a Call to a Voice Message Syste.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 Managing Business Calls Using a Single Phone Number 14 Using a Handset, Headset, a nd Speakerphone 1 U.
8 OL-22333-01 Understanding Additiona l Configuration Options 1 Troubleshootin g Your Phone 1 General Troubleshooting 1 Viewing Phone Admin istration Data 2 Using the Quality Reporting Tool 3 Cisco On.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Getting Started Using this Guide This guide provides a n overview of the featu res available on your phone.
2 OL-22333-01 Finding Additional Information Y ou can access the most current Cisco Unified IP Phone documentation on the W orld Wide W eb at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/prod ucts_user_guide_list.html Y ou can access the C isco website at this URL: http://www.
Getting Started Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Using External Devices The following information applies when you use external devices.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Connecting Your Phone Y our sy stem administrator will likely connect you r new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, re fer to the following figure and table to connect your phone.
2 OL-22333-01 Removing the Hoo kswitch Clip (Required) Some phones ship with a clip to secure the hookswitch. Before you use y our phone, remove the hookswitch clip (if present) from the cradle area. Wi th the clip removed, the hookswitch lifts slig htly when you pick up the handset.
Connecting Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Adjusting the Footstand (Optional) T o change the angle of the pho ne base, adjust the footstand while pressing the footsta nd button.
4 OL-22333-01 Headset Support Although Cisco Systems performs limited interna l test ing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 An Overview of Your Phone Cisco Unified IP Phones are full-feature telephones tha t provide voice comm.
2 OL-22333-01 Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7961G and 7961G-GE 1 16 3 4 5 7 9 6 8 10 11 12 13 14 15 187005 2 1 16 3 4 5 7 9 6 8 10 11 12 13 14 15 186845 1 2.
An Overview of Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Cisco Unified IP Ph one 7942G Cisco Unified IP Phone 7941G and 7941G-GE 187.
4 OL-22333-01 Item Description For more information, see... 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) and intercom lines.
An Overview of Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 Understanding Lines and Calls The terms lines and calls can be easily confused. • Lines—Each line corresponds to a dire ctory number or intercom number th at others can use to call you.
6 OL-22333-01 Understanding Line and Call Icons Y our phone displays icons to help you determine the ca ll and line state. Icon Line or Call State Description On-hook line No call activity on this line. Off-hook line Y ou are dialing a n umber or an outgoing call is ring ing.
An Overview of Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 Understanding Phone Screen Features The following figure shows how your main phone screen may look with an active call.
8 OL-22333-01 Cleaning the Phone Screen Use only a soft, dry cloth to wipe the phone screen. Do not use any liquids or powders on the phon e, because they can conta minate phone components a nd cause failures. When the phone is in power sav e mode, the touchs creen is blank and the Display button is not l it.
An Overview of Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 9 Accessing the Help S ystem on Your Phone Y our phone pro vides a comprehensive online help sy stem. Help topics appear on the phone screen.
10 OL-22333-01 Understanding SIP and SCCP Y our phone can be configured to work with one of two signaling protocol s: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protoc ol). Y our system administrator determines this configuration. Call features can vary depending on the protoco l.
An Overview of Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 11 If your phone is inactive (idle) at the sleep time, you see a messa ge to remind you that your pho ne is going to power down.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Basic Call Handling Y ou can perform basic call-handling tasks using a rang e of features and services. Feature availability can vary . For more information, see your system administrator .
2 OL-22333-01 Tips • Y ou can dial on hook, without a dial tone (predial). T o predial, enter a number , then go off hook by lifting the handset or pressing Dial , , or . • When you pre-dial, your phone tries to anticipate the numbe r you are dialing by disp laying matching numbers (if available) from your Placed Calls log .
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Use CallBack to recei ve notification when a busy or ringing extension is available 1. Press CallBack while listening to the busy tone or ring sound.
4 OL-22333-01 Place a call using Fast Dial Note Before using this op tion, your system administrator must configure this feature and assign a service URL to the line button. Contact you r system administrator for more information. After configuration, follow these steps: 1.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 Answering a Call Y ou can answer a call by li fting the handset, or you can use other options if they are available on your phone. If you want to.
6 OL-22333-01 Tip • If parties on a call hear a beep tone, the call may be monitored or recorded. Ask your system administrator for more information.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 Using Hold and Resume Y ou can hold a nd resume calls. When you put a call on hold, the H old icon appears on the right in the call information area and the corresponding line button flashes green .
8 OL-22333-01 • If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line. • Y our system administrator determines the duration between Hold Reversion alerts. • When a call is chaperoned, the call chaperone cannot use Hol d.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 9 Switching an In-Progress Call to Another Phone Y ou can switch i n-progress calls between the desktop phone and your mobile phone or other remote destination.
10 OL-22333-01 Y ou can use these additio nal methods to view multiple calls on multiple lines: Transferring Calls T ransfer redirects a connected call.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 11 • Y ou cannot use Tr a n s f e r to redirect a call on hold. Press Resume to remove the call from hold before transferring it. • When a call is chaper oned, the call chaperon e cannot use transfer .
12 OL-22333-01 • Conditional call forwardi ng (Call Forward No Answer , Call Forward Busy , Call Forward No Coverage)—Applies to certai n calls that you recei ve, according to conditions.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 13 • When you switch an in-progress call from your mobil e phone to Cisco Unified devices that share the same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices.
14 OL-22333-01 Making Conference Calls Y our Cisco Unified IP Phone allows you to talk simul taneously with multiple parties in a conference call. Using Conference Features Y ou can crea te a conference in various ways, de pe nding on your needs and the features that are available on your phone.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 15 Using Join Join allows you to combine two or more existing calls to crea te a conference in whic h you are a participant.
16 OL-22333-01 Using cBarge Y ou can crea te a conference by using cB arge to add yourself to a call on a shared line. Using Meet-Me Meet-Me conferencing allows y ou to start or join a conference by calling the conference number . If you want to... Then.
Basic Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 17 Tip If you call a secure M eet-Me conference number fr om a non-secure phone, your phone displays the message, “Device Not Authorized .
18 OL-22333-01 • Listen to the caller with microphone muted (you can hear the c aller , but the caller cannot hear you). • End the intercom call by pressing the EndCall softkey with the intercom call in focus. Do this if you do not want to hear the messa ge.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Advanced Call Handling Advanced call-handling tasks invol ve special featur es that your system administrator may configure for your phone depending on your call-handling needs and work environment.
2 OL-22333-01 Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a coworker’ s phone by redirecting the call to your phone. Y ou may use Call PickUp if you sha re call-handling tasks with coworkers.
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 • If you have multiple lines and want to pick up the ca ll on a non-primary line, first press for the desired line and then press a Call PickUp softkey or button.
4 OL-22333-01 Tips • Y ou have a limited time to retrieve a parked call be fore it reverts to ringing at the original number . See your system admi nistrator for details.
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 Using a Shared Line Y our sy stem administrator may ask you to use a shared li.
6 OL-22333-01 • Barge allows you to add yourself to the call but does not convert the call into a conference or allow you to add new participants. Single-button and Multi-touch Barge Y our system administrator determines whether th e barge feature on your phone operates as a single-button or mu lti-touch feature.
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 Preventing Others from Viewin g or Barging a Shared-Line Call If you share a phone line, you can use the Privacy fe ature to prevent others who share the line from viewing or barging (adding themselves to) your call s.
8 OL-22333-01 Tips • Y our phone ma y play an audible indicator to alert you when a call is ringing on the monito red line (BLF Pickup only). • BLF Pickup answers the oldest ringing cal l first, if the line that you are monitoring has more than one ringing call.
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 9 – When end-to-end secure media is established th rough the Secure Real-T ime T ransfer Protocol (SR TP) and the call status is secure, the phone plays the secure indication tone (three long beeps with brief pauses).
10 OL-22333-01 With the authent ication methods that require a pass word, use the << softkey to backspace and correct the password. When the power is lost or reset under some ci rcumstanc es, the stored credentials are cleare d. T o establish the V PN connection, press the Submit so ftkey .
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 11 Tracing Suspicious Calls If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone.
12 OL-22333-01 Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones. • If you enter an invalid MLPP ac cess number , a verbal a nnouncem ent will alert you of the error .
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 13 Using Cisco Extension Mobility Cisco Ex tension Mobility (EM) allows you to tem por arily configure a Cisco Unified IP Phone as your own.
14 OL-22333-01 • Changes that you make to your EM profi le from your Cisco Unified CM User Options web pages take effect immediately if you are log ged in to EM on the phone; otherwise, c hanges take effect the next time you log in.
Advanced Call Ha ndling Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 15 Tips • When calling Mobile V oice Access, you must ente r the number you ar.
16 OL-22333-01 – The number you are calling from is not one of your remote destinations. – The number is blocked by you or your carrier (shown as “Unknown Number”).
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Using a Handset, Headset, and Speakerphone Y ou can use yo ur phone with these audio devices: a handset, headset, or speakerphone. The phone is off hook when the handset is lifted or another audio dev ice is in use.
2 OL-22333-01 If you use AutoAnswer , see Us ing AutoAnswer with a Headset or Speakerphon e, page 3 . Using a Wirel ess Head set Cisco Unified IP Phones 7962G and 7942G support wireless headsets. Refer to the wireless headset documentation for information about using the wirel ess headset’ s remote features.
Using a Handset, Headset, and Spe akerphone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Using AutoAnswer with a Headset or Speakerphone When AutoAnswer is enabled, your phone answers incoming calls auto matically after a few rings.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Changing Phone Settings Y ou can personalize y our Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings.
2 OL-22333-01 Ti p Y ou can customize your phone to have up to six distinctive ring tones. In addition, you can have a default ring tone. Customizing the Phone Screen Y ou can adjust the charac teri stics of your phone screen. Change the way the audi ble voice message indicator sounds on your phone 1.
Changing Phone Se ttings Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Change the language on your screen 1. Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 1 .
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Using Call Logs and Directories This section describes how you can use call logs and directories. T o acce ss both features, use the Directories button .
2 OL-22333-01 Dial from a call log (while not on anothe r call) 1. Choose > Missed Calls , Placed Calls , or R eceived Calls . 2. Highlight a call record. Note If the Details softkey appears, the call is the primary entry of a multiparty call. See the Tips section below .
Using Call Logs and Directories Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Tips • (SCCP and SIP phones) Y our phone may be set up fo r internation al call logging, which is indicated by a “+” symbol on the call logs, redial, or ca ll di rectory entries.
4 OL-22333-01 Using Corporate Directory on Your Phone Y ou can use a corporate director y to place cal ls to coworke rs. Tip Use the numbers on your keypad to enter characte rs on your phone screen. Use the Navigation button on your phone to mov e between input fields.
Using Call Logs and Directories Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 If you want to... Then... Access Personal Directory (for P AB and Fast Dial codes) 1. Choose > Personal Directory (exact name can vary).
6 OL-22333-01 Tips • Y our sy stem administrator can provide you with the user ID and PIN that you need to log in to Personal Directory . • Personal Directory automatically logs you out after a certain amount of time . This time limit can vary . Ask your system administrator for more information.
Using Call Logs and Directories Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 • (SCCP and SIP phones) Y our phone may be set up fo r internation al call logging, which is indicated by a “+” symbol on the call logs, redial, or ca ll di rectory entries.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Accessing Voice Messages T o access voice me ssages, press the Messages button . Y our company determines the voice-message servic e that your phone system u ses.
2 OL-22333-01 Listen to your voice messages or access the voice- messages menu Press . Depending on your voice-messa ge service, doing this d ials the message service automatically or provid es a menu on your screen. If you are connecting to a voice-message service, the line that has a v oice message is selected by default.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Using the User Options Web Pages Y our Cisco Unified IP Phone is a network device that can share information with other network devices in your company , including your personal co mputer .
2 OL-22333-01 Configuring Features and Services on the Web The topics in this section describe how to configur e features and services from your User Options web pages after logging in.
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages.
4 OL-22333-01 Tips • Y ou can crea te up to 500 Fast Dial and P AB entries. • Y ou can crea te a new Fast Dial entry without u sing a P AB entry . These Fast Dial entries are labele d “raw” in the User Options web pages a nd do not display a co nfigurable text label.
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 Setting Up Speed Dials on the Web Depending on configuration, your p.
6 OL-22333-01 If you want to... Then do this after you log in... Subscribe to a service 1. Choose User Options > Device . 2. Choose a phone from the Name drop-down menu. 3. Click Phone Services . 4. Click Add New . 5. Choose a service from the drop-down list and cl ick Next .
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 7 Controlling User Settings on the Web User settings include your password, PIN, and language (locale) setting s.
8 OL-22333-01 Tip Y our PIN and password allow you to access different features and serv ices. For example, use your PIN to log in to Cisco Extension Mobility o r Personal Directory on your p hone. Use your password to log in to your User Options web pages and Cisco W e bDialer on your personal computer .
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 9 If you want to... Then do this after you log in... Set up call forwarding per line 1. Choose User Options > Device .
10 OL-22333-01 Change or create a line text label that appears on your phone screen 1. Choose User Options > Device . 2. Choose a phone from the Name drop-down menu. 3. Click Line Setti ngs . 4. If you have more than on e directory number (line) assigned to your phone, choose a line from the Line drop-down menu.
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 11 Setting Up Phones and Access Lists for Mobile Connect When using Ci.
12 OL-22333-01 Add a new remote destination 1. Choose User Options > Mobility Sett ings > Remote Destina tions . 2. Click Add New . 3. Enter the following information: – Name—Enter a name for the mobile (or other) phone. – Destination Number—Enter your mobile phone number .
Using the U ser Options Web Pages Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 13 Using Cisco WebDialer Cisco W ebDialer allows you to make calls on yo ur Cisco Unified IP Phone to directory contacts by clicking items in a web browser .
14 OL-22333-01 Set up, view , or change W ebDia ler preferences Access the Make Call page. After you c lick the number th at you want to dial, the page appears the first time you us e W ebDialer and contains these options: • Preferred langua ge—Determines th e language used for W e bDialer settings and prompts.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Understanding Additional Configuration Options Y our sy stem administrator can configure your phone to use specific button and softkey templates along with special services and fea tures, if appropr iate.
2 OL-22333-01 W ant to use one extension for several phones Request a shared line. This allows you to use one extension for your desk phone and lab phone, for example. See Using a Shared Line, page 5 . Share phones or office space with coworkers Consider using: • Call Park to store and retrieve calls without using the transfer feature.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot g eneral problems with your phone.
2 OL-22333-01 Viewing Phone Administration Data Y our system administrator may ask you to ac cess administration data on your phone for troubleshooting purposes.
T roubleshooting Y our Phone Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Using the Quality Reporting Tool Y our sy stem administrator may configure your ph one temporarily with the Quality Reporting T ool (QR T) to troubleshoot performa nce problems.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty an d various services that you can use during the warranty period.
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Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 1 Index A Abbreviated Dialing 5 access li sts 10 Address Book Synchronization Tool (TABSynch) 4 answerin.
2 OL-22333-01 parking 3 placing 1 prioritizing 11 redirecting while ringing 2 reporting problems with 3 secure 8 storing and retrieving 3 transferring 10 viewing 7 Cisco Extension Mobility 13 Cisco Un.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 3 Settings 5 feature menus and button 8 features, availabi lity of 1 features, available on your phone 9.
4 OL-22333-01 icons and call states 6 ring patterns for 8 ring tone s for 1 shared 5 text label for 8 using BLF 7 viewing 7 voice message indicator setting for 8 logging out of hunt groups 4 M Malicio.
Cisco Unified IP Phone User Gu ide for Cisco Unified Communicati ons Manager 8.6 (SCCP and SIP) 5 placed calls, records 1 placing calls options 1 power saving 10 description 11 Troubleshooting 1 pre-d.
6 OL-22333-01 using 2 using BLF with 1 status data, locating 1 status line, viewing 7 subscriptions, for phone services 5 suspicious calls, tracing 11 switching between m ultiple calls 8 switching cal.
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Americas Headquarters Cisco Systems, Inc. San Jose , CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Neth erlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers ar e listed on the Cisco W ebsite at www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems 7942G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems 7942G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems 7942G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems 7942G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems 7942G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems 7942G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems 7942G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems 7942G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
