Manuale d’uso / di manutenzione del prodotto 7906G del fabbricante Cisco Systems
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THE SPECIFICA TIONS AND IN FORMA TION REGARDING THE PR ODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHO UT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMEND A TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIN D, EXPRESS OR IMPL IED.
All other trademarks mentioned in thi s docu ment or Website are the property of their respective owners. The use of the word par tner does not imp ly a partnership rel ationship between Cisco and any othe r company. (0601R) Cisco Unif ied IP Phone Administra tion Guide for Cisco CallManag er Copyright © 2006 Cisco Systems, Inc.
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v Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 CONTENTS Preface xiii Overview xiii Audience xiii Organization xiv Related Documentation xv Obtaining Documentation xvi Cisco.
Contents vi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Configuring Telephony Featu res 1-9 Configuring Network Parameters Us ing the Cisco .
vii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents Adding Phones with Cisco Unified CallManage r Administration 2-14 Adding Phones wit.
Contents viii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Overview of Options Configurable from a Phone 4-5 Network Configuration Men u 4-7 .
ix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents Creating Custom Backgro und Images 6-4 List.
Contents x Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Symptom: The Cisco Unified IP Phone Does No t Register with Cisco Unified CallManager.
xi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents APPENDIX A Providing Information to Users A-1 How Users Obtain Support for the Cisco.
Contents xii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
xiii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Overview Cisco Unif ied IP Phone Administr ation Guide for Cisco Unif ied CallManag er 4.
Preface Organization xiv Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Organization This manual is o rganized as follows: Chapter 1, “ An Overvie w of the Cisco Unif ied IP Phone” Provides a conceptual ov erview and description of the Cisco Unified IP Phone.
xv Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Related Documentation Related Documentation For more inf ormation about Cisco Unif ie.
Preface Obtaining Documentation xvi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Cisco Unified IP Phones Services and Features • Cisco Unif.
xvii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Documentation Feedback Product Documentation DVD The Product Documentation D VD is a comprehensi ve library of technical product documentation on a port able medium.
Preface Cisco Product Security Overview xviii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Y ou can submit comments about Cisco docum entatio.
xix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Cisco Product Security O verview Reporting Security Problems in Cisco Products Cisco is committed to deli vering secure pr oducts.
Preface Obtaining Technical Assistance xx Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Obtaining Technical Assistance Cisco T echnical Suppor t provides 24-h our-a-day a ward-winning technical assistance.
xxi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Obtaining Techn ical Assistance Submitting a Service Request Using the online T AC Service Requ est T o ol is the fastest way to open S3 and S4 service requests.
Preface Obtaining Additional Publ ications and Information xxii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Se verity 3 (S3)—Operatio nal performance of the network is imp aired, while most busin ess operations remain functional .
xxiii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Obtaining Additional Public ations and Information • iQ Magazi ne is the quarter.
Preface Document Conventions xxiv Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Document Conventions This document uses the f ollo wing con ventions: Note Means reader take note . Notes contain helpful suggestions or references to material not co vered i n the publication.
xxv Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions W arnings us e the following con ventions: War ni ng IMPORT ANT SAFETY INSTRUCTIONS This warning symbol m eans danger .
Preface Document Conventions xxvi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Attention IMPORT ANTES INFORMA TIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger . Vous vous trouvez dans une situation pouvant entraîner des bl essures ou des dommages corporels.
xxvii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person.
Preface Document Conventions xxviii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Va r n i n g ! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signale rar fara. Du befinner dig i en situation som kan leda till personskada.
xxix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions Avis o INSTRUÇÕES IMPORT ANTES DE SEGURANÇA Este símbolo de aviso significa perigo . V ocê se encontra em uma situação em que há risco de lesõe s corporais.
Preface Document Conventions xxx Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyde r fare. Du befinder dig i en situation me d risiko for legemesbeskadigelse.
xxxi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions.
Preface Document Conventions xxxii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
CH A P T E R 1-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 7906G an d 7911G pro vide voice co mmunication ov er an Internet Protocol (IP) network.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding the Cisco Un ified IP Phones 7906G and 7911G 1-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified Cal.
1-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone.
Chapter 1 An Overview o f the Cisco Unified IP Ph one What Networking Pr otocols Are Used? 1-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 W.
1-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols Are Used? T ab.
Chapter 1 An Overview o f the Cisco Unified IP Ph one What Networking Pr otocols Are Used? 1-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Internet Protocol (IP) IP is a messaging prot ocol that addresses and sends packets across the networ k.
1-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported? Related Top.
Chapter 1 An Overview o f the Cisco Unified IP Ph one What Features are Su pported? 1-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Feature .
1-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported? Configuring Telephony Features Y ou can modify certain settings for the Cisco Unif ied IP Phone from the Cisco Unified CallMa nager Admin istration appl ication.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified.
1-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cis.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified.
1-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones T able 1 -3 Overview of Security F eatur es Feature Description Image authentication Signed binary f iles (with the e xtension .
Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified.
1-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cis.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified.
1-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones A user can barge into an authenticated call, ev en if the phone that is used to barge is nonsecure.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unifie.
1-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing .
Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 3.
1-21 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 5. Customize softkey templates (optional).
Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-22 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unifie.
1-23 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing .
Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-24 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 4. Conf igure these network settings on the phone b y choosing Settings > Network Conf iguration .
1-25 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 6. Make calls with the Cisco Unified IP Phone.
Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-26 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unifie.
CH A P T E R 2-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP Phones enable you to commu nicate using voice over a data network.
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding Interactions with Other Cisco Unifie d Communications Products 2-2 Cisco Unified IP Phone 7906G an d 7911G Admi.
2-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding Int.
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Providing Power to the Cisc o Unified IP Phones 7906G and 7911G 2-4 Cisco Unified IP Phone 7906G an d 7911G Administration Gu.
2-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Providing Power t.
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding Phone Co nfiguration Files 2-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified .
2-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding the Phone Startup Process A phone accesses a defaul t configur ation fi le named XmlDefault.
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding the Phon e Startup Process 2-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T able 2-3 Cisco Unified IP Phone Start up Pr ocess Step Description Related T opics 1.
2-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding the Phone Startup Process 5. Accessing a TFTP Server .
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding the Phon e Startup Process 2-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 7. Requesti ng the Conf iguration File.
2-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Adding Phones to.
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Adding Phones to the Cisco U nified CallManager Database 2-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo.
2-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Adding Phones to the Cisc o Unified CallManager Databa se CallManager Security Guide .
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Adding Phones to the Cisco U nified CallManager Database 2-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo.
2-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Determining the .
Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Determining the MAC Address of a Cisco Unified IP Phone 2-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo .
CH A P T E R 3-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 3 Setting Up the Cisco Unified IP Phone This chapter hel ps you install the Cis.
Chapter 3 Setting Up th e Cisco Unified IP Phone Before You Begin 3-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Handset, page 3-5 • .
3-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Before You Begin Cisco Unified CallManager Configuration The Cisco Unified IP Ph one requires Cisco Unif ied CallManager to handle call processing.
Chapter 3 Setting Up th e Cisco Unified IP Phone Before You Begin 3-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 War ni ng Ultimate disposal of this product should be handled according to all national laws and regulations.
3-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 79.
Chapter 3 Setting Up th e Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unifie.
3-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911 G Components Note In addition to enabling G roup Listen mode, the speak er must be enabled for Gr oup Listen functionalit y .
Chapter 3 Setting Up th e Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unifie.
3-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Connecting a Headset T o connect a headset to the Cisco Unif ied IP Phone, plug it into t he RJ-9 Handset port on the back of the phone.
Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o install a Cisco Unif ied IP Phone, perform these st eps: Procedure Notes Reference 1.
3-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figur.
Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Fig.
3-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figur.
Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Fig.
3-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Mounting th e Phone to a Wall Mounting the .
Chapter 3 Setting Up th e Cisco Unified IP Phone Verifying the Phone Star tup Process 3-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Verif.
3-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified I.
Chapter 3 Setting Up th e Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone 3-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-.
3-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone When the phone successfully complet es the installation procedure, it displays “Success.
Chapter 3 Setting Up th e Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone 3-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-.
CH A P T E R 4-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unif ied IP Phone includes man y conf igurable network an d dev ice settings that you may need to modif y before the phone is functional for yo ur users.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Configuration Menus on the Ci sco Unified IP Phones 7906G and 7911G 4-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r.
4-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phones 7906G and 7911G If you cannot access an opti on on the Settings menu, check the Setting s Access field.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Configuration Menus on the Ci sco Unified IP Phones 7906G and 7911G 4-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 When options are inaccessi ble for modification, a loc ked padlock icon appears on the conf iguration menus.
4-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Overview of Options Configurab le from a Phone • T o ente r a period (for e xample, in an IP address), press the .
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Overview of Options Configurable from a Phon e 4-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallMa.
4-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu Network Configuration Menu The Network Co nfiguratio n menu provides opt ions for vie wing and making a v ariety of network sett ings.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Domain Name Name of the Domain Name System (DNS) domain in which the phone resides.
4-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu TFTP Server 1 Primary T rivial Fil e T ransfer Protocol (TFTP) serv er used by the phone.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 TFTP Server 2 Optional backup TFTP serv er that the phone uses if the primary TFTP server is una vailable.
4-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu D.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 DHCP Address Releas ed Releases the IP address assigned by D HC P .
4-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu SW Port Conf iguration Speed and duplex of t he network port (labeled 10/100 SW).
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PC Port Conf iguration (applies to 7911G only) Speed and duplex of the access port (labeled 10/100 PC).
4-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Re.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Fo.
4-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu An option may also display one of mo re of the designations or icons sho wn in Ta b l e 4 - 4 .
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 HTTP Configuration Menu The HTTP Confi guration menu displays the URLs of serv ers from which the phone obtai ns a var iety of information.
4-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Locale Configuration Menu The Locale Conf iguration menu displays in formation about the user locale and the network locale used by the phone.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 UI Configuration Menu The UI Config uration menu displays whethe r the gr oup listen function is enabled.
4-21 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Et.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-22 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T .
4-23 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu QoS Configuration Menu The QoS Config uration menu displays informatio n that relates to quality of service (QoS) for the phone.
Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-24 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Network Configuration The Network Co nfiguratio n menu contains the Load Serv er option.
CH A P T E R 5-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 5 Configuring Features, Templates, Services, and Users After you install Cisco .
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallM.
5-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Barge Allows a user to join an in-p rogress call on a shared line.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Call forwar d Forwards all calls to the designated directory number .
5-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Call waiting Receiv es a second incoming call on the same line without discon necting the f irst call.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Client matter co des (CMC) Enables a user to specify that a call relates to a specif ic client matter .
5-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Extension M obility En ables users to sign into their direct ory number from any Cisco Unifi ed IP Phone.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Immediate Di vert Immediately di verts a call to a vo ice messaging system.
5-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Message waiting Indicates that one or more voice messages are waiting for a user .
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Pri vac y Enabl es or disables whether users wit h phones that share the same line can view call status and can barge a call.
5-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 V oice messaging system Enables callers to leav e voice messages if calls are unanswered.
5-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Configuring Corporate and .
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Modifying Phone Button Templates 5-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o c onf igure Personal Directory from a web browser , users must access their Cisco Unified CallMan ager User Options web pages.
5-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Setting Up Services T o configure softk ey templates, select De vice > Device Settings > Softkey Te m p l a t e from Cisco Unif ied CallManager Admin istration.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Adding Users to Cisco Unified CallManager 5-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallMa.
5-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Specifying Options that Ap.
Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Specifying Options that A ppear on the User Optio ns Web Pages 5-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r.
CH A P T E R 6-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 6 Customizing the Cisco Unified IP Phone This chapter descr ibes how yo u can customize phone ri ng sounds and background images at your site.
Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Phone Ring s 6-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 RingList.xml File Format Requirements The RingList.xml f ile def ines an XML object that contains a list of phone ring types.
6-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Phone Rings PCM File Requi.
Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Step 4 Sav e your modifications and close the Ring List.xml file.
6-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Background Images Ti p If you are manually crea ting the directory structur e and the List.
Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PNG Fi.
6-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Background Images Note Cisco recommends that you also stor e backup copies of custom image files in another location.
Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
CH A P T E R 7-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 7 Viewing Security Information, Model Information, Status, and Statistics on th.
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Security Configuration Menu 7-2 Cisco Unified IP Phone 7906G an d 7911G Administrati.
7-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the C.
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Security Configuration Menu 7-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Ta b l e 7 - 1 provides a list of the CTL Fil e items and a description of each.
7-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Security Configuration Menu Note When you press the Unlock softke y , it ch anges to Loc k .
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Model Inform ation Screen 7-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Ta b l e 7 - 2 provides a list of the Trust List items and a description of each.
7-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Ta b l e 7 - 3 provides a list of Model Info rmation items and a description of each .
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o a ccess the Status menu, follow these steps: Procedure Step 1 Press the Appli cations Menu button.
7-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Step 3 Status . Step 4 Select Status Messages .
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r C.
7-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Checksum Error Downloaded software f ile is corrupted.
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 DNS timeout DNS server d id not respond.
7-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu File auth error An error occurred when the phone tried to v alidate the signature of a signed f ile.
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Load Server is in va lid Indicates an inv alid TFTP server IP address or name in the Load Serv er option.
7-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu TFTP access error TFTP se rver is pointing to a directory that does not exist.
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r C.
7-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the .
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r C.
7-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the .
Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r C.
CH A P T E R 8-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 8 Monitoring the Cisco Unified IP Phone Remotely T o allow system admi nistrato.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone 8-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
8-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Disabling Web Page Acc ess • Net.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Device Information 8-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o disable access to the web pages fo r a phone, follow these steps from Cisco Unified Cal lManager Administration: Step 1 Choose De vice > Phone .
8-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Information App Load ID Ide.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Device Information 8-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 UDI Displays th e following Cisc o Unique Device Identif ier (UDI) informatio n about the phone: • De vice T ype—indicates hardw a re type.
8-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Network Conf.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Configuration 8-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Domain Name Name of t he Domain Name System (DNS) domain in which the phone resides.
8-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration CallManage r 1–5 Host names o r IP addresses, in prioritize d order , of the Cisco Unif ied CallManager serv ers with which the phone can register .
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Configuration 8-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Services URL URL of the server from w hich the phone obtains Cisco Unified IP Phone services.
8-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration PC Port Con.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Statistics 8-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Network Statis.
8-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics T able 8-3 Eth.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Statistics 8-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Rx shortErr T .
8-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Logs Device Logs The De vice Logs area on a phone’ s we b pa ge provides info rmation you can use to help moni tor and troub leshoot the ph one.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Streaming Statistics 8-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Streaming Statistics A Cisco Unified IP Phon e can stream information to and from up to three de vices simultaneously .
8-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Sender Repor.
Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Streaming Statistics 8-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
CH A P T E R 9-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 9 Troubleshooting and Maintenance This chapter pro vides information that can assist you in troubleshooti ng problems with your Cisco Unif ied IP Phone 7906G or 7911G or with your Cisco Un ified Communications netw ork.
Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Resolving Startup Prob.
9-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems 2. V erify that the phon e is recei ving power: – If you are us ing external po wer , veri fy that the electrical outlet is functional.
Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Cisco Unified Call.
9-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems Verifying TFTP Server .
Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 If you are using DHCP , check the IP addr esses d istributed by your DHCP server .
9-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems T o start a servic e, .
Chapter 9 Trou bleshooting and Maintenance Cisco Unified IP Phone Resets Unexpectedly 9-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Note .
9-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Cisco Unified IP Phone Resets Unexpectedly Verifying Physical Connection V erify that the Ethernet connection to which the Cisco Unified IP Phone is connected i s up.
Chapter 9 Trou bleshooting and Maintenance Cisco Unified IP Phone Resets Unexpectedly 9-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Checking Static IP Address Settings If the phone has been assigned a static IP address, v e rify that you ha ve entered the correct settings.
9-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Cisco Unified IP Phone Resets Unexpectedly Elimi.
Chapter 9 Trou bleshooting and Maintenance Troublesho oting Cisco Unified IP Phone Security 9-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01.
9-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce General Troublesh ooting Tips Ta b l e 9 - 2 provides general troubleshooti ng information for the Cisco Unif ied IP Phone.
Chapter 9 Trou bleshooting and Maintenance General Troubleshooting Tips 9-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Changing the telephon e config uration.
9-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resetting or Restoring the Cisco Unified IP Phon.
Chapter 9 Trou bleshooting and Maintenance Resetting or Restoring th e Cisco Unified IP Phone 9-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-.
9-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Using the Quality Report Tool T o perform a factory reset of a phone, follow these steps: Procedure Step 1 Unplug the po wer cable from the phone and then plug i t back in.
Chapter 9 Trou bleshooting and Maintenance Where to Go for More Tr oubleshooting Information 9-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-0.
A-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX A Providing Information to Users If you are a system administr ator , you are likely the primary sou rce of information for Cisco Unif ied IP Phone users in your network or com pany .
Appendix A Provid ing Information to Users How Users Get Copies of Cisco U nified IP Phone Manuals A-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-100.
A-3 Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager OL-10008-01 Appendix A Provid ing Information to Users How Users Access a Voice Messaging System • A user ID and default password needed to access the application.
Appendix A Provid ing Information to Users How Users Configure Per sonal Directory Entries A-4 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01 How Users Configure Personal Directory Entries Users can conf igure personal directory entries on the Ci sco Unified IP Phone.
B-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX B Supporting International Users T r anslated and localized versions of the Ci sco Unif ied IP Phones ar e av ailable in se veral languages.
Appendix B Supporting International Users B-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01.
C-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX C Technical Specifications The follo wing sections describe the technical s pecifications for the Cisco Unif ied IP Phones 7906G and 7911G.
Appendix C T echnical Specifications Cable Specifications C-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01 Cable Specifications • RJ-9 jack (4-conductor) for hand set and headset connection. • RJ-45 jack for the LAN 10/10 0BaseT connection (labeled 10/100 SW).
C-3 Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager OL-10008-01 Appendix C Technical Specification s Network and Access Port Pinouts Access Port Connector Ta b l e C - 3 describes the access port connector pinouts.
Appendix C T echnical Specifications Network and Access Port Pinouts C-4 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01.
IN-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 INDEX Symbols .cnf.xml configuration file 2-7 Numerics 10/100/1000 PC po rt 3-5 10/100 PC p.
Index IN-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 custom 6-4 List.xml file 6-4 PNG file 6-4, 6-6 background images requirements 6-6 bar.
IN-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index registering with Cisco Unified CallManager 2-12, 2-13, 2-15 resetting 9-15 supported .
Index IN-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 description 1-5 troubleshooting 9-9 DHCP Address Relea sed 4-12 DHCP Enabled 4-11 DHC.
IN-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index G GARP Enabled 4-22 group call pickup 5-7 Group Listen 4-20 Group Listen mode 3-6 H h.
Index IN-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 J join 5-8 L LDAP directories, using with Cisco Unified IP Phone 5-13 List.
IN-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index DHCP Enabled 4-11 DHCP Server 4-7 DNS Server 1-5 4-11 Domain Name 4-8 Host Name 4-7 I.
Index IN-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PC VLAN 4-14 personal di rectories 5-13 phone button templates, modifying 5-14 phones.
IN-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index device authentication 1-13 file authentication 1-13 image authentication 1-13 Locally.
Index IN-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T TAPS (Tool for Auto-Registered Phones Support) 2-13 TCP 1-6 technical specificatio.
IN-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index Cisco Unified CallManager sett ings 9-6 Cisco Unified IP Phone 9-1 DHCP 9-9 DNS 9-11.
Index IN-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 W wall mounting 3-15 Web Access Enabled 4-22 web page about 8-1 Access 8-3, 8-12 acc.
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Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 951 34-1706 USA www .cisco.co m T el: 408 52 6-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerb ergpark Haarlerbergw eg 13-19 1101 CH Amsterdam The Neth erlands www-europe.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems 7906G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems 7906G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems 7906G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems 7906G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems 7906G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems 7906G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems 7906G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems 7906G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
