Manuale d’uso / di manutenzione del prodotto 7902G del fabbricante Cisco Systems
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Corporate Headquarters Cisco S yste ms, Inc . 170 W est Tasma n Drive San Jose , CA 95134 -1706 USA http://ww w.cisco. com Tel: 408 526-400 0 800 55 3-N ETS ( 6387 ) Fax: 408 526- 4100 Cisco IP Phone .
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Cisco IP Phone 7902 G for Cisco CallManager iii Contents Getting Started 1 How to Use thi s Guide 1 Where t o Fi nd Ad dition al I nfor matio n 2 Safety and Perf ormanc e Info rmati on 2 Connecti ng Y.
iv 78-163 35-01 Accessing Your User Opt ions Web Pages 17 Logging In to the Use r Opti ons Web Pag es 17 Troubles hootin g Your Phone 18 Cisco On e-Year Limit ed Hardwar e Warra nty Terms 19.
Cisco IP Phone 7902 G for Cisco CallManager 1 Gettin g Start ed These sections giv e you the basi c inform ation yo u need to star t using your new Cisco IP Pho ne. How to Use this Guide This guide p rovides you with an overview of the features available on your phone.
2 78-163 35-01 Where to Find Additional Information Y o u can access the mos t current Cisc o documentation on the W orld W ide W eb at this URL: http://www .cis co.com/univer cd/home/home.h tm Y o u can access the Cisco webs ite at this URL: http://www .
Getting Started Cisco IP Phone 7902 G for Cisco CallManager 3 Wa r ni n g T o avoid electric shock, do not connect safety extra low voltage (SEL V) circuits to telephone network voltage (TNV) circuits. LAN ports contain SEL V circuits, and WA N ports contain TNV circuits.
4 78-163 35-01 Connec ting Your Pho ne Y our sy stem ad mini strato r will likel y conn ect your new Ci sco IP Ph one to the corp orat e IP telep hony network.
Connecting Y our Phone Cisco IP Phone 7902 G for Cisco CallManager 5 Adjustin g the Handse t Rest When you connec t your phone, you might want to adjust the handset rest to en sure that the receiver will not slip out of th e crad le. Se e the ta ble be low for in struc tions .
6 78-163 35-01 An Over view of Your Pho ne The Ci sco IP Phon e m odel 7902G is a basic telep hone that pr ovides the f ollowi ng fe atures : • V oice co mmunic ation o ver a d ata n etwork • One .
An Overview of Y our Phone Cisco IP Phone 7902 G for Cisco CallManager 7 3 Fea ture b utto ns Redial Dials the mo st re cently dial ed numb er . T ransfer T ransfers a call to another party . Conferen ce Sets up a si ngle ca ll f or 3 to 16 p articip ants.
8 78-163 35-01 Understanding Feature Availability The oper ation of yo ur Cisco IP Phone and the features avai lab le to you may var y , dependi ng on the call proc essing agen t use d by y our compa ny an d als o on how you r co mpany ’ s phone supp ort tea m has conf igured your phone s ystem .
Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 9 Basic C all Ha ndlin g This section covers basic call-handling task s such as plac ing, answering, transferring, an d conferencing calls . The featur es yo u use t o per form these tasks a re sta ndar d and avai lable on m ost phon e sy stems.
10 78-163 35-01 Using Hold an d Resume Only one call can be active at any given time; all other calls must be placed on hold. Ti p Engag ing the Hold featur e typically generates m usic or a beeping tone. For this r eason, avoid putting a con ference call on hol d.
Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 11 Making Con ference Calls Use the Confer ence butto n to set up a stan dard c onferenc e. A s tandard confer ence al lows from 3 to 16 peo ple to p articip ate in a sin gle ca ll. Se e the ta ble b elow fo r detai ls.
12 78-163 35-01 Forwardin g Your Calls to Anoth er Number Y ou can use Call Fo rwar d All to red irect y our in comin g calls from y our C isco IP Phone to an other numbe r . Note Enter the Call Forwar d All target number exac tly as you would need to dial it from your des k phone.
Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 13 Using Voice Messaging Use the Messages b utton to acce ss yo ur vo ice m essages as outl ined in th e table below . Note Y our company deter mines th e voice m essage servi ce tha t your p hone sy stem u ses.
14 78-163 35-01 Prioritizing Critical Calls Advanced call -handling tasks involve special (non-stand ard) features that your system administr ator migh t config ure f or you r phon e dep endin g on y our ca ll-h andlin g needs and work envi ronment . Y ou typically will not have acc ess to these feature s by default.
Customizing Phone Settings Cisco IP Phone 7902 G for Cisco CallManager 15 Custom izin g Phone Setti ngs Y ou can person alize your C isco IP Ph one 790 2G by adjust ing th e sett ings, as des cribed in th e table s below . Adjusting the Volume The tab le bel ow des crib es how to ad just a nd save volume level s on y our ph one.
16 78-163 35-01 Setting Up Spee d Dial Button s Speed dial numb ers all ow you to quickly d ial phon e numbers without r equirin g you to ent er the pho ne number each time. Y ou can cr eate up to fou r speed dial n umbe rs on yo ur ph one usi ng the User Op tions web p ages.
Accessing Y our User Options W eb Pages Cisco IP Phone 7902 G for Cisco CallManager 17 Access ing Yo ur Use r Opti ons Web P ages Becaus e your C isco IP Phon e 790 2G is a networ k de vice, i t can s.
18 78-163 35-01 Troub lesho otin g Your Ph one Refer to the foll owing table for some gener al troubl eshooti ng informatio n for your ph one. Problem Explanation The phone H old an d Men u buttons ar e lit or flashi ng after the phone is conne cted to po wer Y our phone did no t initia lize corr ectly .
Cisco One-Y ear Limited Hardware W arranty T erms Cisco IP Phone 7902 G for Cisco CallManager 19 Cisco On e-Ye ar Lim ited Ha rdwar e Warran ty Ter ms There are speci al terms applicab le to your ha rdware w arranty and various se rvices that you can u se during the warranty period.
20 78-163 35-01 Duration of Hardware Warranty One (1 ) Y ear Replacement, Repa ir, or Refund Policy for Hard ware Cisco or it s serv ice c enter will u se comme rciall y reaso nable effort s to ship a replace ment part withi n ten (10) working days after rece ipt of a R eturn Mate rials Autho rization (RMA) req uest.
Cisco One-Y ear Limited Hardware W arranty T erms Cisco IP Phone 7902 G for Cisco CallManager 21.
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Corporate Headqua rters Cisco System s, Inc. 170 W est T asman Dr ive San Jose, CA 95134 -1706 USA www .cisco .co m T el: 408 52 6-4000 800 553- NETS (6387) Fax: 408 526- 4100 European H eadquarter s Cisco Sys tems Inter national BV Haarlerbergpark Haarlerbergweg 13-19 1101 C H Amster dam The Neth erlands www-eu rope.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems 7902G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems 7902G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems 7902G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems 7902G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems 7902G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems 7902G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems 7902G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems 7902G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
